Another second to none experience with Wallace Volvo. Cisco (Sales Manager), Sharon (Sales and Leasing Consultant), and Kelley (Finance Manager) were a pleasure to deal with while getting my new Volvo. Also, the service department is outstanding. Dawn (Service Manager) always makes getting service a wonderful experience. Thanks to each one of you. Your dedication, true caring, and passion for what you do is truly refreshing! read more

There are certain experiences that remind you why brand reputation matters, and Wallace Volvo of Stuart delivered exactly that. From beginning to end, the entire process felt warm, genuine, and effortless. This is my third Volvo, and after leasing multiple vehicles over the years, I can confidently say that no dealership has come close to the experience we had at Wallace Volvo of Stuart. We drove from Delray Beach to Stuart for this vehicle and this deal, and after our experience, we would gladly do it again. A heartfelt thank you to Kris, Cisco, Aaron, Jason, and Steve. Every single one of them stayed late to make our deal happen, and not once did we feel pressured or subjected to sales tactics. There were no games--just honest conversations, exceptional service, and a team that truly cared about making this a memorable experience. They even sent our credit information electronically while we drove to Stuart, allowing much of the process to be completed before we arrived. Their communication was outstanding, and the entire experience was seamless. And then there's the vehicle: a 2026 Volvo EX90 Ultra Performance in Denim. I know Volvos well, but this car completely swept me off my feet. It is absolutely stunning. I never expected to fall in love with a car the way I have with this one. The vehicle is beautiful, but the drive knocks it out of the park! Every time I get in, I'm excited to drive it, and every time I park it, I'm disappointed the drive is over. Shortly after delivery, we experienced a charging glitch that was entirely unrelated to the dealership. Once again, the Wallace Volvo of Stuart team exceeded every expectation. They responded immediately, provided a loaner without hesitation, and followed up to ensure everything was taken care of. After experiences at other dealerships over the years, I can honestly say this was the first time the dealership experience truly matched Volvo's reputation as a luxury brand. My husband and I left feeling grateful, impressed, and confident that we've found our Volvo home. We drove an hour to get to Stuart, and I can genuinely say the drive is worth this level of service. I was already sold on the car, but Wallace Volvo of Stuart has earned customers for life! read more

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Sharon was very friendly and professional. She set up an appointment time that worked for me and gave me a great deal on my lease buyout. The whole process went very smoothly. I love doing business with Wallace. This is the 3rd vehicle I have bought/leased here. Highly recommend. read more

Everything! No Pressure a lot of stock an amazing sales woman! Non-stressful atmosphere stocked with a lot of cars and Wallace represents several different manufacturers ask for Sharon Maximus. She's the only sales woman at Volvo and she knows the car all the models.! read more

It was a pleasure working with Sharon, Chris and Steve. It made the leasing process super easy and enjoyable. Highly recommend!

The ability to service an in warranty Volvo sooner than a 2 week wait. Why must I travel out of the county to get my less than 2 year old Volvo serviced? read more

We don't have any issue specifically with the dealership. We saw what we wanted to see. We would've liked to have gotten a more decisive cost vs deflection. They have limited color options it seemed altho that question wasn't really answered either. Maybe this was to be shown as flexible? We will be making a purchase within days we are quite interested, but ....we're not shop around car people, the rain killed our plans yesterday. read more

I hate leaving bad reviews, but unfortunately I had a bad experience with Wallace Volvo. I found a specific XC90 I had been looking for and made an inquiry online but never heard from anyone at the dealership. So the following afternoon, I called and spoke to Nancy. I told her I was looking for this specific car, gave her the lot number, and explained that I was really interested in purchasing the vehicle but wanted to test drive it first. Since I live an hour away, I asked her to confirm it was available before I made the drive. She took a couple minutes, confirmed it was there, and I made an appointment to come see it. Great -- I'm super excited and head up to my appointment. I walk in, speak with the sales manager, and the car was already sold? Not thrilled to waste two hours of my day driving through traffic due to sheer incompetence. Not sure what is wrong with Volvo's inventory management system, but the same thing happened to me previously at another dealership. If you confirm a car is available, it should actually be available when the customer shows up. read more

response to our post service text (edited) Well, since you asked, I'll be honest ....Your service cost estimate was 400% more than the actual cost that I paid to have it completed by another independent certified Volvo mechanic. The only mistake I made was allowing you to do the $250 diagnostic test that Auto Zone will do for free! I asked for what they would give me for my vehicle for a trade-in while I was there because we are in the market for a new one and they told me $9000 which is ridiculous! Our dealership in Massachusetts, where we originally purchased the vehicle offered us much more than that. On top of all that, the service clerk Patrick at the Stuart Location has very poor interpersonal skills. After a price conversation where he added in a service that was free and then proceeded to charge me. When I was trying to bring it to his attention, he cut me off in the middle of my sentence with a snarky " so you don't want the oil change I won't do it then!". What I was trying to explain to him was that we just had a conversation about how the oil change was free, but then he proceeded to add it on to the invoice anyway . It's OK to make a mistake. It's not OK to jump all over your customers conversation before they get the words out. Very rude. For the above reasons, we will not be purchasing another Volvo from Wallace. You have given Mercedes of Ft Pierce another customer. Thanks For Asking, Arnold Pinto read more

Bought our 3rd XC60 from Wallace about a month ago. John and Chris were a pleasure to work with. 2024 XC60 Recharge plug in hybrid Ultimate. We've had it for a month now. We've only used a 1/4 tank of gas and are averaging 97 mpg. Absolutely ridiculous and wouldn't believe it if I didn't see it myself. It's insane. Plug it in overnight and boom. Near 100 mpg for zipping around town. But gas for future road trips. I'd highly recommend the car and say take advantage of the incentives out there, they shrink the price gap substantially. Joe W. read more

At 11 years young, it is time to replace our 2011 XC-60 with a new 2022 XC-60 Inscription. We scheduled an appointment with sales, waited 15-20 mins for a salesperson, and finally took a test drive. Overall friendly and helpful describing what's changed in the model. Wrapping up the test drive, we described what we wanted, and asked for a price and estimated delivery time. Followed up two more times via email. Asked a third time when a dealer representative called about our satisfaction. No response after three tries. I know new cars everywhere are in short supply...but this is really odd. I think we'll wait out the shortage when dealers will be more motivated to be responsive. read more

My salesman was John Graner. He was amazing very attentive & answered all my questions. Manager Chris Smith was great getting the deal done! definitely would recommend Wallace Volvo! read more

Wallace Volvo - Car Dealers Near Me - Stuart, Florida

Two reason I can't recommend this dealership. The wait to schedule service is VERY long (2 months for new tires) and in the waiting room they won't turn the tv off from politics and it's disturbing. They say they have lost the remote. It shouldn't be once you sell the car that's it, the service fades to nothing. The feeling of purchasing a car and having great service afterward should be the norm and not the exception. Especially with a high end car. Just my thoughts. read more

Wallace Volvo - Empty waiting room. Tv blasting. That definitely not for the customers. - Car Dealers Near Me - Stuart, Florida

Had an excellent experience at this dealership and left with a car I love at a fair price. John Granger was great to work with and went above and beyond. The finance manager- Bob Faba was also great and found the best financing for me. Will definitely be a return customer! read more

Bought a used Volvo here. it went well. Booked my first service appointment here. Not so well. After waiting three weeks for the appointment..... Two problems, one of which was solved. The other? Not so well. There is a feature that allows for the engine to shut down when you stop and then starts when you are ready to go. It was not working. They changed the auxiliary battery but then evidently didn't check it as the feature still didn't work Lazy mechanic? When I called to get the rework done I was originally told March, 4 months from today. After I complained they then offered an "emergency " appointment for tomorrow. Sloppy work, a four month wait to book regular work? I think I might have to find a new Volvo dealer, alter of course checking out how far their service appointments are booked out! read more

My salesperson at Volvo was Terricka Akdag. She was very pleasant. She was eager to find out what features I was looking for, and she was not pushy. We originally went to purchase a particular Volvo and decided a different model and year would be best. She was very accommodating and made our experience enjoyable. Everyone that we worked with, Chris, and the finance guy Steve were amazing. They believe in their product. read more

Buying experience was ok. There were several issues after my purchase and no one at the dealer was responsive to multiple phone calls . Very poor customer service. In my opinion this is no way to build a loyal customer base. read more

John G at Volvo is amazing! I hope everyone goes here to talk to him, he is the best Car salesmen I've ever dealt with. Kind and honest!

the entire process was so smooth. My salesmen was John was beyond helpful. He went above and beyond with texting me updates & had me spent the least amount of time possible at the dealership. The sales managers finance team were professional and truly made buying a Volvo so easy. read more

Great experience purchasing a used Toyota from Wallace Volvo. From the beginning the sales department was honest and up front. The finance department (Steve) was most helpful, informative and funny! When we arrived to see the vehicle, Jackie O' Connor met us as soon as we pulled up with extensive knowledge on the vehicle. She was pleasant, not pushy and we felt at home being with her on the test drive and in her office completing paperwork. She even called the next day to see how we liked the vehicle and if we had any questions after driving it home. This is the best dealership I have dealt with in Florida by far! In the market for a new or used vehicle - it's your loss if you don't give Wallace your business! They are outstanding! read more

Jackie O'Connor was excellent and she went above and beyond our expectations on our purchase of our Volvo. The whole team were helpful and great in the scope of their jobs. I highly recommend this Volvo dealership. Again, thank you. read more

Had a very pleasant experience leasing my new Volvo XC90. I worked with Jackie O'Connor who was very helpful and easy to work with. She explained everything in detail and had me on my way in no time. Happy to recommend her to anyone looking to purchase or lease a new Volvo. read more

The absolute worst customer service experience I've even seen. After waiting 3 months to have a key fob fixed, which was only every taken apart by Wallace Volvo, they tell me the plastic clip inside is broken and I'll have to pay $650 to replace it. Then I'm told it's my fault. I lost my temper and used profanity, I admit it. So then I'm told they have good news, the key fob will be replaced. A day later I'm told because of my attitude the key fob won't be replaced. I will never again purchase a Volvo or visit this dealership. Previous visits were similar, terrible customer service (the service agent goes missing for long periods of time, nobody answers the phone). Do yourself a big favor, if you have to go to Volvo make the drive to Melbourne. Wallace is a garbage dealership. read more

Poor service and performance..will drive to West Palm for experience and courtesy..was told by Wallace the more my Volvo came in for their mistakes,the more money they make...REALLY! read more

Do not buy a Volvo if you can help it from this dealer, or any other, for that matter!! They are coercive and the service is awful. I called Wallace Volvo in mid-October regarding broken air conditioning (in South Florida) and was told they couldn't service my car until JANUARY. (My lease is up Dec, 31st, so quite convenient for them) I tried to trade it in, and that was when I learned that Volvo Finance does not allow you to trade your car in with any other dealer or even to return it to one of their own dealers. With other brands, you can sell your car and then buy out the end of your lease, or trade it in to another dealer for a new car (if, for instance, you wouldn't have air conditioning for 2.5 months). If that wasn't enough, Volvo started sending me notifications to have my end-of-lease inspection within the last 90 days of my lease, so I called Wallace Volvo and first spoke to Service and then to Sales to make the inspection appointment (which I was very clear about). The said to come in on Saturday at 11 am. When I got there after a 1 hour drive they said, we don't provide that service but we would love to sell you a new Volvo. Talk about coercion. So disgusted. I am paying full price for a non-working vehicle. The funny thing is, I almost bought this car. The only silver lining is that I now know their true colors. If service treats an end-of-lease potential repeat customer like this, imagine how little regard you would get if you already owned the car? Hope this helps someone else! read more

Don't do business with these people. Came in a few weeks ago with my wife to look at the new models and perhaps trade in my 2015. Worst ethics, poorest customer service and most egregious lack of professionalism I've ever witnessed at a Volvo dealership. Sleazy, sleazy people. Allow them to perish from poverty. Anyone leaving positive reviews is more than likely either a shill or a relative of one of the salesmen/managers read more

I am really glad I took a chance with Chris at Wallace Volvo. The dedication, stellar service and fairness I got in return are worth their weight in gold! Drove 2 hours from Orlando and the process of getting into my new XC40 was seamless and handled professionally. The finance manager was top notch and didn't try to push anything (that's a first) and in less than 2 hours from arrival I was driving home! Highly recommend Wallace!! read more

Worst sales experience ever. I love my volvo but when my lease is up i will be in a lexus so i don't have to deal with these shysters again. Don't waste your time going here! read more

Best volvo dealer, Dawn the Service Manager is amazing, as is the Sales manager and staff, i bought 2 cars from them, best price, deal and service, we tried the large volume dealers like weston which we bought 2 Volvos from, the experience and price was not as good We have used the service dept at Wallace for over 20 years and would not go anywhere else we presently have 3 volvos with my wife and children At Wallace they will care if you have a problem and help you solve it read more

I contacted them through the website that I was using and received phone call from the dealership and was told it was available and ready to be looked at. My wife and I drove down (over an hour away) to see the car. When we arrived, I asked for the two names I was given and waited to be help. The salesman came back said they are looking for the car and they would come get us when the find it. We had purchased another car from the dealership a few years earlier and had been extremely happy to be a follow up customer. They found the car in the service area with the tires off, obviously still being serviced. I looked over the car and told them that I was extremely interested and what would I have to do to test drive and get first shot at purchasing it when it is completed being serviced. They told me that the car would not be available until after 4:30 on Tuesday. I told them that I would be back the next day after the time they said it was available. They told me I would have first shot at it; I think the words you have first DIBS on buying this car. The next day I went to my financial institution for financing,and started down to the dealership around 4 pm so that we could arrive around 5 pm. Just prior to arriving I received a call from the Manager asking if we were still coming because of the rain, he said maybe I would like to hold off until the next day. I explained that we are ten minutes out and wanted to get this done. He said ok see you soon. My wife and I arrived and parked out front and noticed the car sitting in the spot next to where we parked. We looked it over and went inside. That is when we were informed that the salesman was already working a deal with another customer on that car. When I asked what is going on, I was told they got there ten minutes before we got to the dealership and they asked about the car. Strangely enough in that ten minutes they had arrived, completed the standard meet ad greet, got the car brought around, completed a test drive and had pretty much negotiated the price. We went outside and the same salesman that had been in the room with the two people came out to let us go on a test drive. After a 15-minute review of all the features the car had, we headed out with him driving. After a while, and more examples of all the options the car had he pulled into a parking lot and let me drive. I then drove the car back to the dealership and said to the salesman that it was unusual that you did not take my car key to get it appraised. He said well this car is sold. I asked why we went on the test drive and he just shrugged his shoulders. I tried to talk to the manager that I had dealt with the day before, but he just looked down at the ground and walked away. I followed him into the main room and asked him again. The floor manager came out from behind his desk raised his arms and said you left no deposit I had every right to sell that car. I tried to explain that I was never asked for a deposit, but I was assured I would be the first to be able to purchase this car. The floor manager turned his back to us and walked away.The salesman standing around all snickering and grinning. The manager I had been dealing with looking down at the ground. I went out to my car with my wife but did go back inside to get business cards from the two managers I had dealt with. We departed the dealership. The next day I contacted the internet contact from the dealership, and she put me in touch with the customer service manager who told me He would investigate it. He did apologize for the chain of events and said the floor manager did say they had made a mistake. I then received a call from the manager that originally showed me the car and had told me I would have first look at it. He stated that they found another car I may be interested in, but it was model trim level below. I told him no I was not. Two days later I received a phone call from the dealer ship VP admitting that his people had made a mistake and that they would try to find another car, but it's was just misunderstanding and the situation was unfortunate. He told me that he excepted the word of his people that no malaise or misrepresentation of the availability of the car either on Monday when I first looked at it or the day it was sold to the new customers. When asked him about the conduct and situation that his sales staff had put myself and my wife in. He said he was not aware of the hostile environment my wife and I felt in the moment. I said that if I would like they could look for a similar car, but it sounds like you would prefer not to purchase anything from us. I agreed and thanked him for his call and informed him of posting my review of the chain of event and disrespect I had perceived from his personnel. So, from A retired disabled military veteran and previous customer of this dealership all I can do is warn you ''get everything in writing" if you deal with any of this companies' dealerships read more

Wallace Volvo service is the best. Dawn, the service manage, takes the best care of you. Always sees that the work is completed. She's the best. read more

We just leased our second Volvo XC 60 from Dirk Gilbert and Billy Weston. Every aspect of the transaction was seamless, and they made it happen in just a few hours. Their business office manager explained every aspect of the transaction, and we got a great deal. Each and every time we brought our 2013 XC60 in for service, Dawn ensured that everything was tended to and the car was ready when promised. I only wish all merchants were as customer focused, efficient, and friendly as Wallace Volvo (sales AND service). read more

Overall the experience was ok. I must say, everyone was super nice and helpful. However, it certainly does not feel like a Volvo dealer and certainly I did not feel like I was servicing my S80 at a Volvo dealer. It felt as if I was servicing my vehicle at just another dealer that just happens to service Volvos. Don't get me wrong the folks servicing the Volvo customers were very nice indeed. I guess I am used to the Volvo experience in Tampa were I used to reside. I guess I will have to get used to going to a Hyundai dealer to service my vehicle. read more

We purchased our Volvo in July of 2013. From start to finish it was a very pleasant experience. There were no games or haggling, we left the dealership in our new car at a great price. Everyone on staff is professional, courteous, friendly and you can tell that this stems from the very top. We also take our Volvo to get serviced there and that is also a breeze. Setting up an appointment is simple and they are always on time. Any Wallace employee that we have dealt with has been very upfront and honest, you never feel as though you are being taken advantage of. When it is time for another new Volvo, we will buy it from Wallace without a doubt. read more

I love my Volvo C70. Perfect car!!! And Dawn the service manager has been taking good care of it. She is a great professional and that is why I drive 30 miles to take my Volvo to the Stuart service center. read more

Dawn the Service Manager is amazing and is terrific to work with.. however I take my Volvo in for the Bulter Service (which I paid extra for this service) and its not as perfect as I expect... The detail shop needs some improving for sure. I have had to get it re-done several times and its simple things, vacuum, marks, dust. I had a gum wrapper left in side door, they never took it off, it also had noticiable scuff marks on side door, they are still there. I except it to come out looking like show room.. If not I could get someone else to detail for me. read more

The service department, Service Manager, and Mechanic Mazda WOWED Me!!! The Service Manager Larry Ungerer came to me and explained all my options with cost to complete. He gave me his recommendations and I made the decesion. Result with a repair that fit right into my budget. Thank you again Wallace Mazda!!!! I will be back! read more

Great Dealership. We have purchased 2 cars from them. Locally owned and operated and it shows. A big shout out to Bill Getchell, Dirk, and Don. Highly recommend!! read more

Dirk was excellent. He was informative and helpful. He made our experiences very good. He also have us returned for one hour demonstration on other day just make we understood all features . Thanks for your professionalism. read more

Bought a used car from this please, it was a crazy experience but a good one. We had some huge bumps in the beginning but everything work out. The managers were wonderful. read more