Dropped my truck off for three days, to fix a strange "clicking" sounds it made when accelerating or when releasing the gas. I was told the issue was fixed, once i got into my truck to leave, it made the noises again before even leaving the parking lot. It is a very obvious sound, or else I wouldn't be so frustrated by this. Now they are trying to make me pay for a rental car myself since I will need one in order to drive to work while my car is in the shop. Only reason I didn't give a lesser review is because the advisor was nice. read more

Be careful giving them a refundable deposit because they will not refund it. I signed up to get on a waitlist for an EV pickup, chose not to order it when my name came up, asked for a refund and silence. They ignore me. Talked to Mark Warren, GM, and he began the run around. Go to another car dealer outside the Wallace Family of Car Dealerships. read more

We had a car that we wanted to sell straight up. It was a Chevy Equinox that had only 4,000 miles on it. We knew that because of its like new condition and really low mileage, it would be pretty desirable and bring a good price. We decided to first, get a bid from Wallace Chevrolet in Stuart, Fl. Clearly the used car manager did not think the great condition or low mileage was important. After going through all the typical sales garbage they throw at you.... "How much do you want for the car?" (Dumb question that has no relation to how much they'll pay). "The new model is redesigned so there's not much call for this year" (you can stop the set up and just give me the price you'll pay)! "White's not really a good color" (BS, this is Florida, do I look like I was born yesterday?) "This is the best price you'll get anywhere but, it's only good for 24 hours" (Right dude!). After all the typical car dealer garbage laid on us, they gave us a price of $23,500. Next, we went to CarMax up in Jensen Beach, FL to get a bid. What was Carmax's (no bs, no haggling) good for 7 days price? $25,000. Guess who now owns our Chevy Equinox? You bet... CarMax! Why anyone would go to a dealer to sell/trade or buy a used car is beyond read more

Poor service no one answers the phone or gets back to you. going on 3 day just for an estimate. The other Chevy Dealer I use has as big of a garage only 2 service reps to answer questions yet can diagnose your car in a half day and any problems call you right away, plus retune call with in the hour. Was told by Chevrolet Corp go get your car. If you have a problem here is how to fix it. Chevrolet's Customer Assistance Center at 1-800-222-1020 read more

Made appointment for service ..was passed around for 10 minutes..... never got to check in left.. imagine how the service would have went! Stay away from this place! read more

I recently had maintenance and service performed at the Stuart location. I was told you did a safety inspection. Why don't your mechanics recognize that the nonlaw complying license plate holder your dealership put on my vehicle was in place. Since you put it on, pleaser take it off so that i comply with current Florida law. Youshouldrecallevery vehicle you put these on. I am not advertising for you. read more

They shouldn't get any stars. I've bought over 5 cars with this company and the service department continues to be the worse group of people I've ever come across. I called to make an appointment. Went to voice mail for a call back. Left a message. Three hours later, no call back. Okay so I drive to the dealership and there are three service representatives talking amongst themselves, no customers mind you. Voice mail anybody? Room was empty. Just them. Hello? I walk in and do they stop their conversations to help me? Nope. I waved at one of them and he begrudgingly ask if I needed help (end of day). Gee, sorry to bother you. Anyway I started to explain my problem and I'll cut to the chase , this service guy starts to give me a hard time about needing a check engine light? I hadn't even got to my other problems with the car. Walked out and wanted to see the service manager that was no where to be found. Probably went home. Saw the service guy I was talking to walk out at 4:45pm. Before service closes? Who the hell is running this place? Buy elsewhere...Chrysler needs to look t this place...Buy Nissan. Seriously. read more

I used to like dealing with Don at Wallace but then I had a problem with my truck and the guy tries to turn everything on me like I'm some bad guy because they didn't fix my truck. First took it in because I knew there was a torque converter or valve body issue with the transmission and I was gonna have them patch a tire while was there. 8 AM appointment. 9 AM go check on truck sit around at the Bay where it's at no one around. Finally has done what's going on with my truck I do have to go to work today. 930. He lets me know it needs a torque converter. I'll schedule it for another day, but he's gonna get someone to patch my tire right away. 1145 I finally leave dealership. Left a bad review because they weren't communicative, leave me sitting while they are doing nothing and I could've got my tire patched somewhere else in less than an hour; I guarantee for less than $51 too. Take my car back to next week. I have the torque converter changed out pull out of dealership same issues. Leave a message for Don. He calls me back tries to tell me that I'm gonna experience this after the car sits for more than eight hours. I called bullshit because it ain't done that for the first 30,000 miles so why would I expect it to do this now? And why did you change out the torque converter if it wasn't going to fix the issue that I originally brought this in for? So he gets all pissy and says I know you gave me a lousy review too so why don't you just take your business elsewhere? If this is who you want to deal with go right ahead and take your car there. I called corporate Chevy and dealing with it that way. I shouldn't get treated like I'm the bad guy because you can't do your jobs after Chevrolet has admitted plenty of issues with the turbo engines, converters, transmissions and a transmission wiring harness issue. read more

The worst experience I have ever had with service anywhere I have been. I have bought 15 or 20 cars over the years. I was told I could get a ride home after waiting 2 hours I went back to my service adviser no ride home I asked how long to have my car ready It was ready sitting in parking lot ready to go. I wonder how long my car was ready before I asked how long it would take. Why was I not explained what they found. Pat called me back and he said to bring it back and talk to service adviser about this problem. I drove truck home it was doing the same thing. Why did we not do this before I left the dealership. So to fix my problem I have to waste more time to get the same problem fixed . If I had not bought the vehicle at this dealership I would understand the lack good service easier. I paid sticker price for this car and I should be given better service at my dealership I guess I need to find a better dealership that will take better care of me. I bought 2 new cars from Wallace chevy and Hyundai I will not make this mistake again. Ron Staples read more

Came to the dealership undecided on what to buy. Salesperson Olivia was great knew her product... options... and availability... Ultimately we purchased another make. Wasn't Olivia's fault. Will seek her out next time we are buying. Highly recommended. bill & sandy read more

Left my 2023 Corvette Z06 for service. I was told vehicle was ready for pick up on Tuesday afternoon. Told them I was out of town and would pick up first thing Weds morning. Car was left outside and dirty. Car was full of dirt and not washed. Car is black in color and was grey when I picked it up. Was told by Service Manager David that I should l have picked it up on Tuesday. They lost a customer and will be going to another Chevy dealership. read more

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I always bring the truck where I originally got it new. Very good repairs, BUT! Evey time (last 3 times) I get my truck serviced a censor goes bad. Today, 3 went bad, and it only happens when they work on it. The service agent to me "I'm sorry". Maybe it's just me,do not understand, each censor is around $140.00. Just makes me very upset but still gave them a 4 star due to good workmanship and repairs. read more

A while back I wrote a negative review of Wallace Chevrolet, as they had charged me $13,200 for a SUPPOSEDLY- NEW engine (in my Silverado 2500) that WASN'T (It was an old block with new parts) and I was treated very shabbily by my service tech. I received a message to contact them and speak to the service manager, well I waited some time and then decided to call and left a message. Turns out my call-back was NOT the service manager but the same person I had suffered poor treatment from, Donald, he had little to offer, was rather tongue-tied and to my questioning he told me that my "NEW" engine did NOT require any special oil changes, NOR a break-in period- this goes against what EVERY mechanic has told me. So to inept, add ignorance. Second- from the very first day my engine was running warmer than usual, when I finally checked I found I needed to add nearly an entire gallon of coolant, they NEVER topped it off after the work. At around 2,000 miles my "check engine" light came on. Fortunately it was only a gummed up injector so with injector cleaning additive and good gas, thank God it cleared up. But WHY!! With a NEW engine? I initially bought the truck from them and always had oil changes there- NEVER AGAIN! Quite upset in Stuart read more

Dropped my truck off for service and heard back in the afternoon what the problem was. I let the dealership know what repairs I wanted completed and never got a response. I tried several times the following day to contact the service department and the phone went unanswered and nobody called me back. The people I did get on the phone worked at a call center, useless, and could not transfer me to a direct line at the dealership. I was told that someone would contact me at the end of the day because they were busy with customers. Last I checked I'm a customer too and it will be my last time doing business here. Unfortunate for them that I will be buying two vehicles in the next couple years. I'll be going to a different Chevrolet dealership. read more

Where do I even begin. I talked with a guy back and forth via email for a solid week. Asked questions, worked out the deal etc Made an appt to go in and buy the truck. Arrived, asked for the guy I'd been talking to for a week and the lady said well he isn't actually here. He's in a call center. WHAT? So, the person I'd been talking back and forth with for a solid week isn't even at the dealership nor part of the sales team. Total bait and switch. What a ridiculous way of doing business. So, I ended up having to speak to a guy I'd had zero communication with and had no clue what was going on. In all honesty, one of the worst salespeople I've ever dealt with and I've dealt with a lot. So we take care of the deal. I get called in to finance quickly and was done quickly. Credit where it's due, the finance guy was great and fast. No BS. No time wasting. I get out of finance and wait on my new truck to be detailed. I wait 2 hours for detail. Yes, you read that correctly. I WAITED 2 FULL SOLID HOURS FOR DETAIL to detail my new truck. The truck came with an installed lift kit. I asked the sales guy for the info on the lift. What was done exactly. Tire size. Wheel size etc. The salesman had no idea so he went to the manager. The manager was clueless as well but he told me he would get all the info and email me Monday. Monday comes and no email. I had to email for several days and still nothing. Finally after I didn't receive the info I was promised, I was able to figure out the company that installed the lift and I called them myself. They provided me with all the info I needed. No thanks to the useless lying manager. Also, there was a chip in the paint in the door. This same manager, the useless liar told me he would mail me a bottle of touch up paint. Guess what. I never received the touch up paint. So, once again, the useless lying manager strikes again. I buy a lot of vehicles. On average, once every year to year and a half. I will never step foot in this dealership again. Bait and switch. Lame salesperson and a lying useless manager. BEWARE! read more

I was told that my car had a recall on it for something like the car had a possible lack of ball bearings in the rear axle. I called to speak to the service manager about that and another issue. I left 3 messages. My call was never returned over a 3 day period.. I find that horrible customer service by the service manager. No customer should have to be repeatedly having to call to speak to someone about an issue. It's not acceptable from anybody, but to occur because the service manager couldn't take the time to call a customer back is really pathetic in my eyes. I can understand if he wasn't available at the time, but to not return the call for days just leaves a horrible connotation about the caring, the quality, and the service department at Wallace Chevrolet. read more

Went for an oil change and tire rotation. You have to speak to your assigned service advisor. Mine was Robert Velez. Checked in at 8:52 and checked out at 10:57am. Excessive time to wait for an oil change. The only reason we left then is because we went and asked another service advisor why it's taking so long. Oh, the paper is on Bob's desk and the car has been ready and is in the parking lot! Where is Bob? not where to be found. The woman who checked us out says this happens all the time with him. Really? We were sitting there for who knows how long and the car was ready. I had looked for him and he was not at the desk in the service entrance area for quite some time. Also, everyone else was asked if the wanted a car wash, we were not. The advertised price is $79.95 but they add on a misc charge of $5.99 and expected tax. What is the $5.99 added on for? Not a good experience. read more

I have asked, NO, I have begged you to remove me from your mailing lists. I have even called your dealership to ask to be removed since your joke of an unsubscribe button is just a broken toy. For the love of GOD, take me out of your database. If you do not take me out of your database, and stop sending me these emails, as I have requested on numerous occasions, I will take that as permission to contact you and your senior officers with the same unsolicited spam, sign you up for any sites that I think you would be interested in and continue to harass you with fake emails about expired warranties, car maintenance and any other bull you pretend I asked for. PLEASE show me where I asked to receive messages from your company and then publish the many letters where I have begged to be taken out of your system. I have already written reviews on sites like Yelp about the abuse of your agency and the wish I have that I had never had any contact with you and your merciless treatment of a former client. LEAVE ME ALONE! All it takes is to get someone from your company to push a button to take my name out of your system. If you can hound me until I am dead, can't you perform even that simple task? Buying a car from Wallace was my worst nightmare! STOP HARASSING ME! I stand by my original review here on Yelp as well as Cars.com and others. and CLEARLY double down on my claims that their sole purpose in life is NOT to have a good relationship with their clients. Look at all of the one star reviews. I am not alone! Here is my original review from 2019! My buying experience with Wallace Chevrolet was easy and with very little hassle. I received an extended warranty with my car but I begged them not to put me on any mailing lists. Of course I am flooded with emails, text messages and the inevitable FAKE mailings trying to get me to come in for repairs and now another mechanical coverage notice...I have asked, NO, I have begged you to remove me from your mailing lists. I have even called your dealership to ask to be removed since your joke of an unsubscribe button is just a broken toy. For the love of GOD, take me out of your database. If you do not take me out of your database, and stop sending me these emails, as I have requested on numerous occasions, I will take that as permission to contact you and your senior officers with the same unsolicited spam, sign you up for any sites that I think you would be interested in and continue to harass you with fake emails about expired warranties, car maintenance and any other bull you pretend I asked for. PLEASE show me where I asked to receive messages from your company and then publish the many letters where I have begged to be taken out of your system. I have already written reviews on sites like Yelp about the abuse of your agency and the wish I have that I had never had any contact with you and your merciless treatment of a former client. LEAVE ME ALONE! All it takes is to get someone from your company to push a button to take my name out of your system. If you can hound me until I am dead, can't you perform even that simple task? Buying a car from Wallace was my worst nightmare! STOP HARASSING ME! I stand by my original review on YELP from 2019 and CLEARLY double down on my claims that their sole purpose in life is NOT to have a good relationship with their clients. Look at all of the one star reviews. I am not alone. It has been 4 years, MAKE IT STOP! Read more read more

This Dealership is driven by GREED! I put money down on a corvette over two years ago and was recently called and told that they are marking up the vehicle by $75,000...a jaw dropping 50%!!! They did this to a customer who had given them money over two years ago.. Wow! On a side note... I walked in to trade a 2017 Escalade for a new one and they told me that there was a $35,000 over MSRP markup! We also bought a 2022 Palisade Calligraphy from them and they wanted $8k over MSRP. To add insult to injury they originally only offered us $11,000 for our trade in (2016 Ford Fusion with low miles) that had a retail of nearly $17,000. I am all for businesses to make money, but there is a point where GREED destroys a relationship and they did not have knock our heads off on every side of the deal. It seems the dealerships reputation has gone way down over the last few years, so check and sort the the RECENT REVIEWS. Wallace may have been in business for 65 years with many 3-4 star reviews, but do yourself a favor and look at the 1 and 2 star reviews to see the full picture of what I am talking about. I hope this company gets a nice dose of Karma because I would never buy another car from ANY of Wallace dealerships. I submitted official complaints to GM which won't matter, but people need to know. This is a shame for the good people who work there. Do yourself a favor and look at several other dealerships before you get taken advantage of like me and my family have been. Think of it.... over two years ago I gave this dealership thousands of dollars and then get a call to be told that they will be selling the car for $75,000 OVER MSRP. Is that really necessary? We do not think so. read more

Wallace Chevrolet - Auto Repair Near Me - Stuart, Florida

Terrible, just hot garbage in a dumpster fire. I was trying to replace a sedan I have with another. My wife and I decided to sell my car and truck to buy a midsize SUV. This would make it so much easier not to have an extra vehicle in the driveway and we could use the money to help pay for the New SUV. We made the mistake of going to Wallace Chevrolet in Stuart. We were greeted by a salesman and was shown a 2024 Blazer 3lt with a 3.6 v6. It drove and looked great. The salesman assured us that with the 3.6 engine it could tow 4500lbs. we challenged this a few times telling him that we were only buying it to pull my flats boat that weighed approximately 2800 lbs. There was no let me check, I think, or anything that would lead us to believe it was not true. He assured us that it would tow 4500 lbs. It was Black Friday and there were 5 adults with me that heard this. After being told multiple times that it could pull my boat went ahead and bought the Blazer. To seal the deal, we asked him to have a hitch and wire harness installed as these were not on the vehicle. He made that part of the deal. On Thursday six days later, I was on the internet and was looking up the specs on my new vehicle. While doing this I came upon the fact the Blazer Wallace Chevrolet sold me did not have the V92 towing package on it so it could only tow 1500 lbs. Fortunately, I hadn't tried to tow my boat with it yet as this could have caused severe damage to the vehicle and possible harm to my family. I called the dealership and spoke to the sales manager Chris Vogel. I explained the situation to him asking for a quick resolution. He told me he'd call me back with what they could do. I called again Friday and left a message. On Saturday still not hearing back from Him I drove to Wallace and spoke to him in person. he told me there was a RS Blazer that would be able to tow on the lot and let me look at it. I told him that would be okay and let me know what the difference was. I was expecting to pay a little more because it was a higher trim than the one, I purchased. The one I was sold had a MSRP of $46,155 and the other one's MSRP was $48,520.00. A difference of $2,365. On Sunday December 3rd, I received a text from Chris letting me know they would give me a trade value of the Blazer I bought of $40,500.00 I told him I'm more interested in the difference between what I bought and the new Blazer. In fact, I parked the Blazer I had so I would not put any more miles on it. On Monday I texted asking for the price of the new Blazer. I then asked if the V92 package could be added at the dealership. He told me it could not, but he would be in at 11am. I didn't hear anything on Monday, so I texted again on Tuesday. Finally on Tuesday 5 days after I first let him know there was a problem, he texted me the price of the other Blazer. I would have to pay an additional $8,449.00. to get a Blazer that could tow my boat. I couldn't believe it. Wallace's salesmen are either totally ignorant of the products they sell or boldface liars. I was willing to work with Wallace to correct the problem but not to be totally taken advantage of. I told Chris that that was too big a difference and he told me that's the best he could do. He then told me he could sell me a 2023 but that would cost me $2,500.00 more. I let him know that also was unacceptable. My Wife and I spoke about it and decided to keep the Blazer I was sold and keep the truck. So, in conclusion. I did not get the sedan I originally wanted. I was misled or lied to and sold a Blazer that cannot tow my boat. I have a truck I wanted to sell and help pay for the Blazer that I will need to insure and maintain. And have the feeling that Wallce was not willing to do anything to help me. So run for your life! Do not do business with Wallace for anything. I am not even going back for my first free service as you can't trust anything they say. I guess I was stupid enough to trust a car salesman. I now really believe in the question of how you know a car salesman is lying? His lips are moving. Totally disappointed in everything that Wallce did to me. read more

Cheyenne was our service advisor she was ok however she had no autonomy had to speak to others to problem solve They overcharged after replacement parts were put into the car - You have to prepay the parts if they need to order Mike Rivera is a manager could care a less if you come back - did not acknowledge customer concerns at all - DO NOT TAKE YOUR VEHICLE HERE read more

Made a service appointment for a Bolt EV. When I come in they tell me they don't have the tools to do service on a EV. So why did you let me make the appointment? A year later they are able to work on EVs now. I brought the car in for a battery recall. Battery exchange might take the whole day I am told. So I drop the car off. The car is done in under an hour. That is surprisingly fast, I could have waited for that. They tell me they rotated the tires and ORDERED the battery now. That's right. No battery was exchanged because they don't have one. You call them and make an appointment for a battery exchange and they wait for you to show up to even order it? And now I wasted 3 hours because I would have never done an appointment to just rotate the tires. Just incompetent. read more

Finally found the leak in my cooling system after spending hundreds to replace the radiator and hoses. Then retuning to Wallace because the routed a hose the wrong way which rubbed on the fan belt. After Wallace replaced the incorrectly routed hose they installed the wrong hose or just cut the damage hose to make the connection between the radiator and the engine block! On top of that they over tighten the clamp. Over tightening the clamp cut into the hose and caused this leak! As simple as that Absolute disgrace! read more

Wallace Chevrolet - Auto Repair Near Me - Stuart, Florida

I have completely lost faith in car dealerships after dealing with Wallace Chevrolet (3rd time I've HAD to use them). I have owned many chevys, both new and used and will not buy another. Wallace will not give a date to fix a warranty issue (cracked manifold on both sides) or provide a vehicle in the meantime. The vehicle is underivable yet they say the issue can't get worse. A simple search of the issue says otherwise. Going to have to take this up the chain but have zero faith in chevrolet right now. read more

The service department is poor standard driven and doesn't care about there customers, they have a hard time honoring service warranties that comes with the sale of the vehicle. I wouldn't recommend getting that warranty at all. It's a money scheme. I blame the service manager for such poor standards. read more

I lost my vehicle to hurricane Ian and I am looking for a new one. I spoke with a salesman named Jerome, he is polite and well mannered. Unfortunately, he passed the phone over to one of his manager's Chris. Who was rude and condescending. This manager was super unprofessional. This is not how you talk to a customer and not how you do business. read more

2 hours at Wallace Chevy for them to tell me they have the wrong part. So now I have to waist another morning here. They can take the lease back with the bad weather stripping for all I care read more

I had a loaded gun with a case in the car. Went to the dealership got my car back and noticed the gun wasn't there. Searched the car 10x over. Informed the dealership, didn't speak to a manager, just a service guy. They could care less about an employee running around the dealership with a loaded gun. Then the service guy accused me of it. I was treated like dog shit by him. The cops came and treated me with respect, the were more concerned then the dealership. I will never get my gun back and that's fine. But the way the dealership could care less and my treatment was beyond wrong. In today's world an employee with a loaded gun is dangerous especially if stolen. I'm all for gun rights. I support the NRA, but if they knew about this they would take it seriously. Most companies would. Will never go back to them again for anything. Feel safer doing an oil change at firestone or quick 5 then the dealership or anywhere even any car work. ​ read more

I left a review one time before from my horrible experience and i will tell everyone DO NOT BRING YOUR CAR HERE !! However my sister didn't listen to me and went to service her car (Chevrolet Traverse) spent over $1,600 for the services and to find all of her belongs dump out of her purse after she got her car back & $400 missing out of her glove department is disgusting ! Not to mention the $400 was raised from her daughter's girl scouts cookie fundraiser. She then mention something to the advisors and all they had to say was "sorry this happened"...they didn't want to do anything about it so she call the police & made a report. No one should have to go through this because of the untrustworthy employees this Stuart location continue to hire. read more

Salesman Mike Kinney is the best! He has knowledge in EVERY Chevrolet vehicle! He was so helpful when it came to picking out a new car. Mike made buying a new car easy, painless and FAST! Me and my fiance have been to other dealerships, and the salesmen weren't personable or knowledgeable. Mike caters to your every need and he is not pushy like other salesmen. He gave us the opportunity to really look at their inventory and compare different models! Thank you Mike we love our new Equinox and couldn't have asked for a better deal! read more

So it's been a nightmare. I go to Wallace end of last year to trade in my 19 ss 1Le for a 18 ZL1 Camaro. We finished the deal at closing . I head home and not to long after I get a check engine oil dash alert. I checked and realized I had 6 quarts burned off . Mind you I just had oil in it, after months of back (literally had to drop off and pick up 4 different occasions being in a rental most of it) and forth . They finally warrantee a new engine. Now in the process of warentee , they tried "hooking me up into a new vehicle " and told me "we're making No money if you do this . And they show me the number on a truck and it was a joke. I politely turn it down and end up having to sue for a lemon law. Luckily I won and will be receiving something to help with costs. After the new engine was dropped in, I just got it back not too long ago , and now just burned through 2 quarts again. I've called their service dot all day yesterday and today to finally get someone on to the phone to "help" I gave them months to make it right . Now I'm leaving this experience here and also will encourage many of my friends who have had similar experiences to do the same read more

After purchasing many vehicles (including Corvettes) through the Wallace network I was just told that the Z06 list I was on is now garbage and they are charging $75k over MSRP. I know if 2 other dealers who are selling at MSRP. They only way dealers will stop doing this is if people boycott buying from them and the dealer realizes the error of their short term lack of loyalty Never again. terrible business plan read more

Made a deal to buy a new 2021 Suburban. Price was fine. Then get a call they raised the price 5 thousand bucks because of " Covid " . Imagine that. Their company didn't do well so let's pass it down the others who didn't do well. I get a call from one of the top managers who says " How about I give you 500 more for your trade . Is this place for real ? read more

Don't trade your car in with them or sell them your car. Go to Carmax or any other Carmax type dealership. They will give you a check right away. Wallace won't. You give them your car and you could waite up to 50 days to get your money. read more

I put down a deposit of $1000 on November 18th for a new Chevy Tahoe that was supposed to be delivered soon. It kept getting delayed and delayed. I eventually gave up on Wallace Chevrolet in Stuart, FL due to the Tahoe never showing up and wanted my deposit returned. It clearly states in the email from the dealership that all deposits are refundable. No matter who I contact I get no assistance in the matter of getting my deposit returned. They sure didn't mind getting my money but are not being prompt and honest in returning my money. Megan C. read more

Brought my truck here to get its service done. They ripped me off with over pricing and charging me $500. Don't let them rip you off too read more

Wallace Chevrolet - The bill - Auto Repair Near Me - Stuart, Florida

My husband and I had an absolutely perfect experience buying a 2018 Equinox at the Wallace Chevy this weekend. Even though we came in close to closing time, the Sales Manager Steven, Salesman Anthony (AJ), and Finance Manager Charlie made the transaction easy, stress-free, and unrushed. We had worked out pricing and details over the phone beforehand and there was absolutely no bait-and-switch or aggressive sales tactics once we walked through the door. The whole process was smooth, pleasant, and took under a couple hours. Besides being the best price offered in the area (we looked from Fort Lauderdale to Stuart), the most impressive part of our experience was the high level of customer service and respect that all the employees showed through the entire transaction. I could not rate any dealership experience higher than the one I just had at Wallace Chevrolet. Thank you very much gentleman- keep up the great work! read more

DO NOT GO TO THIS DEALERSHIP FOR SERVICE! Casey is a terrible service advisor with horrible customer service skills and he's racist. I brought my vehicle for service and brought up the fact that I have car shield to cover my services. He immediately turned down Service due to the fact that they have been having "issues" with car shield. He stated he would call their claims department once and no more than that and if they didn't answer then I would have to pay OOP despite me having coverage. LOL. Just money hungry and GREEDY! He also boasted to me that he had been there for years and him and every one else in that department had been having issues contacting car shield. That's not my issue though, I provide the documents and vehicle and the dealership is supposed to provide SERVICE. I've contacted other dealerships and they stated they have no issues with car shield and their claims department so my conclusion is this dude was just rude and inconsiderate. This was before my car was even serviced that the dude was unhappy for the day or with me as a customer. Very unprofessional and very rude. It was 9AM so it was definitely too early to be so upset with a customer. I wish I looked at the reviews of the dealership BEFORE scheduling an appointment because it looks like I'm not the only one unsatisfied with their service. Casey is a terrible service advisor I wouldn't trust him at all with my vehicle so I just left. This dealership needs customer service training ASAP. Go to DYER'S CHEVROLET IN FORT PIERCE :) Thank Me Later. read more

Made service appointment to replace a manual door key lock in vehicle without electric door locks. Arrived as scheduled, went over work requested (replace manual key door lock), first thing the service rep told me is that there would be $135 diagnostic service fee, but she could explain why given I just wanted the key lock mechanism replaced (ie. No diagnostics required). Then she informed they did not have the lock mechanism instock....this after I specifically told them what l needed when I made the appointment approx. 4 days prior. Bottomline: Pure Disgust and lost 1/2 day of work. read more

Never bought but holy crap they were pushy to make me buy. I just wanted to look around. The sales man was very arrogant read more