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    Wallace Chicken

    4.1 (96 reviews)
    ModerateFast Food
    Closed 11:00 am - 10:00 pm
    Updated 2 months ago

    Wallace Chicken Photos

    Business Info

    WALLACE CHICKEN ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Good for groups

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    Recommended Reviews - Wallace Chicken

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    Elizabeth S.

    It's a fast food chain from China so the seasoning are different. I usually get the spicy chicken burger combo with fries and a drink. The breading is thin and the dark meat is juicy, it does look pink but it's cooked enough. The fries are good. The spiciness has a good heat to it. It's best to eat in store since it can get soggy quick. The staff is nice and the place is clean. Larger seating area than the other Wallace chicken in Walnut. They have a drive-through.

    Old, Cold and Soggy
    Maria S.

    1 Star -- First time trying this place, and definitely the last. First time trying this fast-food restaurant and, unfortunately, I now know exactly why I won't be coming back. I ordered through the drive-thru and waited about 5-7 minutes, which honestly wasn't bad. I figured, "Great, at least the food should be fresh and hot." Apparently not. The food was COLD. The fries were cold, soggy, and completely lifeless. The chicken sandwich was cold, Undercooked and soggy, and it had so much mayonnaise on it that the chicken was practically an afterthought. The amount of mayo completely overpowered the sandwich. And then there were the wings... absolutely not. The chicken itself was so tough and rubbery that biting into it felt like chewing on a rubber band. Definitely not what I expect when I order chicken wings. I personally prefer my wings featherless, and I'm also not a fan of the dry rub they use, so there really wasn't much to enjoy there. At this point, I'm honestly wondering what happened in the kitchen. How do you manage to serve cold fries, a cold soggy sandwich, and rubber-band chicken after a 5-7 minute wait? I don't expect fast food to be gourmet, but I do expect it to at least be hot, fresh, and edible. Unfortunately, my first experience was so disappointing that I won't be giving this place a second chance. If I wanted to chew on a rubber band I could have saved myself the money and found one in my desk drawer.

    3 for $10 chicken sandwich and a side of fries!
    Abigail J.

    WOW. Got recommended this place by multiple friends and I have finally stopped by and even went back a second time with my partner for him to try! Food: AMAZING! I was recommended the 3 for $10 and a side of fries by friends and family and it was absolutely delicious, especially for the value! I got it with a side of sauce and it reminded me of Chick-Fil-A. It was incredible! Service: Awesome! Both times I was here, the staff were so kind and always helpful to me. Food was pretty quick too, even when the drive thru line was pretty busy outside. Ambiance: Very clean inside. Only issue I had inside was that it was a bit hot/stuffy inside. Wish it was colder because I came out sweaty lol. Overall, might be one of my go-to chicken sandwich places!!

    Molly M.

    First time trying it the other day! It was very good! The chicken is delicious and definitely love the sauce. The regular fries were okay. I am surprised how you can get a full meal (sandwich, fries and drink) for such a very affordable price. I paid 9.86 for everything that I ordered. When I went right in, the staff greeted me right away and are very pleasant. She recommended me things I should get and even showed a burger plushy that she mentioned resembles the size of the 3 sandwiches for $10. What a steal! I would definitely get three sandwiches next time! The place is very spacious and clean! The ketchup, jalapeños and the sauce plastic cups are all filled up! and also looked clean! They even have a drive thru, so it's convenient if you're on the go. One car even forgot their other order and was about to turn left, and I saw a worker running after the car to make sure they don't have to come back for it. That is very good customer service right there though! Especially in this heat. They also have security outside! Would definitely come back and bring my family and friends!

    Kevin He Zhong Q.

    Stopped by this place since I've had it before when I visited China a few years ago. The flavor is unlike the Chinese Wallace Chicken chains, but nonetheless it's still pretty good. We went a little after opening and we were the only ones there. The workers were very friendly and took some time to explain the menu to us. The space is very clean and modern, definitely looking forward to visiting again.

    Loaded fries, chicken nuggets and chicken sliders
    Tiffany H.

    We ordered the loaded fries with chicken, chicken nuggets and chicken sliders. The chicken and all the ingredients tasted really fresh. Everything was made to order and we had a pleasant experience here. 3 sliders for $10 is unbeatable. The portion size was good. Giving a four instead of a five star since it's lacking a little bit of flavor in the batter of the chicken but it's pretty good! Would still prefer chick fil a though. Service was excellent. The workers there actively clean the tables and were kind. Plenty of seating inside and parking outside the restaurant. Would recommend trying!

    Combo with fries
    Kara S.

    I like my meat dark.... Chicken meat that is. What a great place to sell primarily dark meat chicken (their nuggets are white meat). Ok. Wallace. Had to look up its' origin story coz I wouldn't have thought it was Chinese! Pretty cool - look up where they came from! We ordered almost one of everything to try it out. My fave is the chicken sandwich and their fries. Food came out hot and so tasty. Can't wait to go back.

    Dining Area
    Phil L.

    One of the great chicken sandwich places around the area. They use dark meat chicken which makes it extra juicy, and tender. The staff here is very friendly, and attentive. The restaurant itself is spacious, clean, and offers plenty of parking & a drive thru. I usually get the grilled chicken sandwich, and the grilled wrap.

    Chicken Sandwich
    Ian A.

    Wallace Chicken (West Covina) IMPROVED dramatically! Today, I ordered the Chicken Sandwich, and it arrived THICK and JUICY. It was presented with sincere effort. I found myself happily biting into that fresh, satisfying meal. WOW. Honestly, this business had me worried at the beginning. One month ago, I only heard nightmare stories about this place. I also had a very underwhelming experience back then too. To my joy, Management seriously stepped up and addressed these concerns. I am happy that the food is cooked very well. Currently, this spot is a wonderful destination for a juicy, fresh chicken sandwich. Welcome to West Covina, Wallace Chicken!

    Jason L.

    Tried for 1st time after all the hype. Chicken sandwich 3 for $10 is decent. The chicken thigh was kinda stringy, maybe old sitting for a while or some kinda brine? Batter is thin, not much crisp. Pickles are super thick cut, a little bit of sweetness, not briney. Potato bun sticks to your mouth a bit. Got a side of 2 spicy wings. Much juicier, natural tasting, they added cayenne pepper for the spice. I'd say Popeyes has far superior fast food chicken sandwich but theirs is more expensive. $14.26 for 2 people isn't bad in this economy. I think I'll come back to try it again. Random observation, the box in the bag is so tight, was difficult to remove.

    Kathy M.

    There is plenty of parking at this location. The hours are also great. Mon-thur they close at 10 and on the weekends they close at midnight. They have a new cheese sauce that reminds me of a nacho cheese flavor. It is paired well with their chicken dishes! They now have their full menu available and I must say, their waffle was delicious! Not too sweet, but I wish there were two waffles to make it into a sandwich, haha! There are plenty of tables and chairs inside the dining area. Tables are wide enough to play mahjong on! I do plan on coming back weekly (I was one of the lucky 100 to claim a free sandwich for a year) and order other items on the menu! Did I mention, this is a chill place to play games at?

    Original Chicken Sandwich
    Brant F.

    Recently, this new restaurant opened near my house, and I had heard good reviews about it. I decided to try their original chicken sandwich combo and their grilled chicken wrap. The portion size of the original chicken sandwich combo was decent, but I was particularly impressed by the generous portion of grilled chicken in the wrap. The food was satisfactory; however, I still believe that Chick-fil-A is a superior option overall. That said, the grilled chicken wrap does stand out when compared to Chick-fil-A's offering. In conclusion, I don't think I'll be returning, but if you're craving a chicken sandwich on a Sunday, this place is a good alternative to Chick-fil-A.

    Erika M.

    Visited Wallace because my daughter wanted to try it, and this location just opened. I placed my daughter's order (a number 3), and asked for a side of coleslaw. At that time, the cashier advised they were out of coleslaw, wraps, and another item that I can't remember. This was a really frustrating experience. I don't understand how a food establishment can run out of 3 menu items, when the menu is not too big, and it was two in the afternoon. While my daughter rated the food as "just okay" It's hard for me to say I will be a returning customer, when so much of the menu was unavailable.

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    24 days ago

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    1 month ago

    Very good customer service. Food was delicious and the workers are very nice. Definitely recommend.

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    1 month ago

    It as cool the food as good they have good ice and they gave me a ballon and I was a vibe

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    Page 1 of 3

    Ask the Community - Wallace Chicken

    Which three chicken sandwiches on the menu qualify fo the get three sandwiches for $10?

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    Great Khans Mongolian Festable

    Great Khans Mongolian Festable

    2.0(2 reviews)
    0.3 mi

    I have never been to a place like this, what a show! You pick what you want and they cook it in…read morefront of you. You decide what meats&veggies and how spicy you want it. I love the fact that this place has so many healthy choices. You start off with paying for a bowl and drink $7 and you scoot your tray aside an assortment of thin frozen meats: beef, chicken, pork, turkey. Pick up the tongs and try to fill as much as you can then smash it down into your bowl when staff is not looking. Next, you have an array of veggies to choose from: carrots, bell peppers, mushrooms, onions, green onions, cilantro, tofu, broccoli, celery, water chestnuts. Then you give your plate to the staff and they throw their concoction together (lemon juice, garlic juice) and ask how spicy you want your meal. Lastly, they throw your meal atop a huge round stove (think benihana) and add fat yellow noodles, they turn it with gigantic chopsticks . Once it's done, they put it in a Styrofoam box for you to enjoy. Try it with sesame seeds, YUM! My only complaint is it's like Taco Bell food, you get hungry after an hr.

    Went here for a quick dinner. Veggies looked old and brown, but since I was hungry I figured the…read morestir fry would cover that up. The cook immediately filled my bowl with spices of his own choosing. I told him I didn't want what he put in and asked why he didn't wait for me to indicate which sauces I wanted. He got real mad and tossed the bowl across the grill, put his hands on his hips and asked me what I wanted then. Why offer customers choices if you disregard this and do what you want? I did not deserve to be spoken to like this. I refused to have him make my food and went back to the cashier for a refund. She claimed she made the refund, but lied. I checked my bank five days later and was told they double charged me and never refunded me at all. I ended up having to fight with them through my bank. Totally not worth the aggravation. NEVER eat at a place that charges you before you get your food.

    Wallace Chicken - hotdogs - Updated September 2026

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