I like getting the big kahuna cheesesteak here. It comes out super hot and all the flavors meld together really well. They have a decent amount of seating inside. The bathroom is clean. read more

I won't be going to this location anymore not sure if they check the fridge area where they keep all the opened meats and cheese but I saw a dead fly in that fridge and the worker was trying to still serve me that and I just left Grossed out 5pm. 10/7 read more

I ordered #56 big kahuna cheese steak with rosemary parmesan bread on their app. I like that they let me customize the sandwich and exclude the jalapeños. The sandwich came out steaming hot. The beef was cut nicely and thin. The regular size sandwich was very filling. There's seating inside along the wall. The restroom was clean. read more

So I ordered a giant sandwich and had them cut it in half. I asked for half of it to be. An Italian sub White bread Mayo, mustard Provolone cheese extra pickles, light lettuce, tomatoes Pepper Cheaneys , jelapenoooos, red onions, vinegar , oil , extra oregano, pepper Unfortunately, I didn't get all the fixings I actually only got a few I guess you have to watch them intently To make sure they give you what you order. So I came home to put the pickles, the red onions, the pepper Cheaneys, because they only gave me one and the oregano and the pepper. So people make sure you watch while they're preparing your sandwich in order for you to get what you order By the way, this has been the third time at the same place so I'm thinking about going to the other Jersey's. read more

Jersey Mike's Subs - What I made at home - Fast Food Near Me - West Covina, California

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This is my favorite Jersey Mike's location. They give great service and the food is always fresh. Today I ordered #10 Bowl which is a tuna sandwich without the bread. It's a salad version and I loved it. I will definitely order it again. I also ordered a turkey provolone bowl last week it was also good and I took a picture. read more

Jersey Mike's Subs - Turkey Provolone Bowl - Fast Food Near Me - West Covina, California

The sandwiches are always so yummy and the staff always friendly and accommodating. It's quite small inside but we always find a place to sit. My only gripe would be the cost for the sandwiches. It's usually just me and one other person and the cost is always over $35 plus dollars. That's a bit much for a sandwich. read more

Jersey Mike's Subs - Fast Food Near Me - West Covina, California

Ordered the 10 chicken wings bone-in, mild flavor. Asked for them wet. Cashier, Maggie, took my order. I put my receipt in my gym bag w/ my wallet faster than I realized I was given it. My order was ready quickly. Maggie was professional when I asked why the extra charge on my Ranch. Although it's charged w/ the order, it's not posted. Maggie said "what's your #, look at your receipt". Did see it & she gave me a reprint. When found, I apologize. I got the manager and explained. I'm glad that Maggie was nice w/ me & can handle it all!. read more

I like Jersey Miles's sandwiches, the freshness and quality is always there . Today I walked into this location for the first time and was greeted by a young man by the name of Josiah. He was very friendly . I knew we were going to have a good sandwich maker right then and there . He was very thorough and making sure we got everything we ordered . The part that stood out to me was, that he was super clean , making sure his work space was clean and presentable for his customers. That makes such a difference . Especially with cross contamination. In my option Josiah is the best sandwich maker I have seen in heresy Mikes . I go back because of experiences like this . Josiah should be recognized and perhaps be on the training team . He is a great example of what customer service should be . read more

Bad customer service over salt all the sandwiches and the lady in the front is rude!! Do not recommend this location

I've had Jersey Mike's a few times with my son, and while I wouldn't call myself a regular, this is hands-down my favorite franchise sub spot. When I do crave a cold subs, it's always Jersey Mike's I choose over others. The other day, I asked my son what he wanted for dinner and he told me to surprise him. Since it was a warm day, a cold sub sounded perfect. I picked up a giant Club Sub for him and his mom to share, and got a bowl for myself. As usual, it did not disappoint. Everything was exactly as expected--tasty, well-portioned, and sauced just right to bring out the flavors without overwhelming the ingredients. One of the biggest issues with takeout subs is the balance--too soggy or too dry. This one was spot on. The bread held up great, the fillings were fresh, and the flavor was perfect. Shout out to the girl behind the counter--she was super friendly and patient while I took a minute to decide. Always appreciate that kind of service. I'll definitely be back. read more

This location in West Covina has great service! The sandwich artists welcomed us with a smile as soon as we walked in. The place was very clean and had plenty of seating. I was impressed with how fast they were able to make our Philly cheese steak sandwiches, cooking the ingredients on the flat top. read more

Jersey Mike's Subs - Fast Food Near Me - West Covina, California

Service was fast and ingredients were fresh! I had points to redeem for a giant size sub. I got the Classic Italian sub Mikes Way on Rosemary Parmesan. It seems like they were getting some renovation done in the back of the store and we might have had to repeat ourselves or speak louder but subs were made as desired. read more

Rocky = Next-Level Service! It's very rare when I take time to make a review but this one has been much deserved. In 20+ years of customer service management, I've seen a lot--but Rocky's service truly stands out. She's warm, lightning-fast, and focused on every detail, even during the busiest rush. Friendly, professional, and genuinely caring from start to finish. Please give her some major kudos--she's an absolute rockstar and a true asset to Jersey Mike's! read more

Yes, this might be considered fast food, but it is awesome! I am not a a huge fan of sandwiches unless they are Jersey Mike's. This is a new location in West Covina and when I heard about it I was anxious to give it a try. Like in all Jersey Mike's delis, all meats and cheeses are sliced fresh and sandwiches are made to order according to your specifications. I ordered the #13, classic Italian and it was delicious. The preparation was perfect and expedite and service was very good. The store was clean and all employees were polite. What else can you wish for? I had a good experience at this location and will definitely return. read more

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Honestly I'm annoyed that I forgot to take a picture of my sandwich but if you've had these before - they usually come out looking the same lol. This is a fairly new location so everything is super clean and brand new. They had a large staff due to the fact that people are still training so it did take a while for us to order our food and get our food but that's a given and totally understandable. I'm so happy we have one less then 5 mins away now! read more

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Don't go to this place. They like to close 45mins before their closing time. And they conveniently run out of bread. At a sandwich shop

Update: it has been now over 3 weeks. I have spoken several times to corporate and they said the restaurant owners have even stopped responding to them. I have yet to be contacted. It's sad that franchise owners like this ruin a brand. I will not be eating at any of these locations again. Update: even contacting corporate was ignored. They said they contacted the store franchise owners and it's up to each individual owner to reconcile issues. It's really sad that corporate allows stores to sell trash and rip off consumers. Don't spend your money here. $70 down the drain. The $28 giant sandwich I ordered made completely wrong and missing half of the meat that I paid extra for! The giant chicken sandwich I ordered basically had meat and cheese and no add ons. Even though, Raquel, the manager, confirmed that the toppings were suppose to be red onions, lettuce, tomato and it was to be on white bread not wheat. But then she yelled at me that she isn't responsible for the orders being incorrect and that she doesn't personally fill the orders. I will be filing with my credit card company. I am not paying $70 for trash. read more

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I came in 5 minutes before closing which I really hate to do. But my family was at the hospital near by and we needed to eat. I ordered 6 sandwiches which after eating I could say were delicious. The main reason for the review though is the outstanding customer service I received. Even though I was a last minute customer they were so attentive as though they just started their day. In today's times that is so rare to see. Thank you Rocky and Josiah for going above and beyond! read more

GREAT SERVICE! Friendly staff ! But too hot to eat inside - AC is broken, the staff was very fast but seemed to be overheating- it's too hot to not have AC in this heatwave ! read more

Jersey Mike's Subs - Jersey mike subs - Fast Food Near Me - West Covina, California

The worker here named Jocelyn was AMAZING! She made my sandwich perfectly, and was very efficient. She was also very patient while I was taking my order. I was in and out of there quickly and the sandwich was so yummy!!! Thank you Jocelyn for making this a good experience. read more

The service was amazing and fast the food was very good and was very clean and customer service was very good

Taste - 5 Freshness - 5 Service - 5 Cleanliness - 5 Great food + Great Service = 5/5 Would recommend read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Fast Food Near Me - West Covina, California

Thank you to Josiah and racen they gave great service and made my food with lots of love! And there were very friendly. Appreciate them so much and they are doing a great job keeping the place nice and clean. read more

Josiah and Rocky are the best. I have gone to other Jersey Mikes in the area and none have the quality or service that this location has. I come almost weekly and will continue to solely go to this location for the service! I have never encountered at this location anyone who has not been helpful or nice. The team is amazing especially Josiah and Rocky. Thank you! read more

Sandwiches are always good. Fresh ingredients. Prepared in a timely manner. Staff is polite.

I would like to thank a lady name Rocky for taking care of my order yesterday! She was very helpful and very kind to me. Thank you! The sandwich was delicious and our church appreciated all efforts. read more

I stopped for a sándwich at Jersey Mike's subs in West Covina, and I wanted to compliment the crew working on July 9 at 3:45 pm on creating friendly environment. Thank you for your hospitality and for a good sandwich! Cheers! read more

On July 3, 2024 at 12:30pm, I ordered 2 mini Italian sandwich. The girl slicing with meat was doing a great job until the chubby Hispanic with black hair lady walked next to the girl slicing the meat. The chubby lady removed meat that the girl has placed on the sandwich. I couldn't believe my eye. The chubby lady just handled cash and without removing her gloves, she touched my sandwiches. That's not sanitary! Why would you remove meat that has been placed on the sandwich? It was such a turnoff. Both of the sandwiches barely had much meat in it. Management should have a chat with their employees with what is right and wrong. read more

Watch out as GPS is giving the wrong direction. This new location of Jersey Mike is located at the West Covina pkwy mall next to Volcano Grill, near Petco Store , near Sizzler. Im happy with their fresh sandwiches & good customer service. Highly recommended. read more

Jersey Mike's Subs - Location - Fast Food Near Me - West Covina, California

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The day shift employees are awesome. The food is good. They give off a great vibe. There's a girl with a rose tattoo on her arm. She's so nice and helpful! Jersey mikes for yummy bites. read more

Clean and bright spot Amazzzzzzzzzing customer service Employees we're super nice My sandwich was delicious Thank you!!! read more

Just wanted to post a lil update as we haven't been to this location in awhile - stopped by and ordered my usual California club on gluten free bread and once again Esmeralda not only made me an AMAZING sandwich, she also handled it with care and made sure there was no cross contamination. The location was spotless as always and nice a quiet as we beat the lunch rush. The gentleman working the register was friendly and welcomed us. I will forever recommend this location because they take allergies serious, keep the place spotless and really care about their customers. read more

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We got there right before closing time and it looked like they started cleaning and preparing to leave. 4 minutes before closing time we still could had been helped and service. Sigh did read OPEN read more

After a disappointing catering meal at Jimmy John's, I came here to get a better deal and better meal. You must have mikes way. There is no better way .! read more

went in to get 3 giant subs for dinner, Guy takes my order and starts cooking, after 15-20 mins he "rings me up" and I noticed there was only 2 subs, I told him hey you're missing one, he then tells me I didn't have time to make the other one if you would if came earlier I could of made them, I then stated "why did you take my order then? I don't understand." Then I said how am I suppose to deem my family with two sandwiches when I need three. He then stated it's better then nothing, so your not going to take them. My response was nope, why would I? That's not what I ordered. This kids was rude as hell, will definitely be there tomorrow when they open to talk to a supervisor read more

I walked in and went to use the restroom before I ordered and one of the employees asked me if I was going to order. I told her I was going to buy a soda but was going to use the bathroom first. She couldn't seem to grasp the concept that I did not want to bring the soda into the bathroom so followed me and wouldn't stop knocking and yelling at me through the door until I was done and left the store read more

The staff here is always cheerful, friendly and ready to help. They greet you when you walk in with a smile and happy "Hello" or "Welome"! The whole is great and Rocky is the best! read more

Clean fast service ,the food was great Second visit and my order was quick and friendly. read more

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Good stuff going on at this Jersey Mikes. Have preordered and walk in ordered and have had no problems at this location. Will be back!

I stopped into this shop craving a cheesesteak and bought the GIANT for over $20. When I unwrapped it, the rosemary parm roll was stale, the meat was stingy, the onions were not caramelized and what meat there was in the roll was stringy... VERY DISAPPOINTING. Not going back. read more