The food was fast and fresh. I ordered the salmon plate. You can't go wrong with ordering everything on the menu. No pictures this time but I will share pictures next time. read more

Half beef half chicken, more like 1/8th beef. super skimpy on the portions. Not worth $12 for a bowl of white rice and two bites of meat read more

WaBa Grill - Pathetic portions - Asian Fusion Near Me - West Covina, California

I like getting a plate because of the salad and the dumplings, always tasty. I found this location to be clean, have friendly staff, and quick with service. Classic waba taste and one must always add avocado. read more

WaBa Grill - Asian Fusion Near Me - West Covina, California

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1) fix your bathroom 2) homeless person living inside, it's weird AF 3) girl at the register was curt in all responses. Just don't go here, they don't want your business and could care less. read more

I tried to give this location another chance but this location still seems to skimp on the food. I ordered a chicken bowl and received a half empty bowl with chicken not even cut properly. I might as well bring my own knife and rice from home to get a proper meal here read more

WaBa Grill - Asian Fusion Near Me - West Covina, California

The amount of meat they gave me in my taco compared to what they advertise online . Misleading read more

WaBa Grill - Asian Fusion Near Me - West Covina, California

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Service was great always is...but this serving is sad.....it keeps getting smaller and smaller every time read more

WaBa Grill - Sad chicken serving - Asian Fusion Near Me - West Covina, California

Chicken was extremely overcooked and chewy. Could barely eat it. Salad was plain and basically just lettuce and carrots in a bowl. No flavor. Shrimp was burned - tasted like charcoal. My husband liked the rib eye steak. I would not recommend this place. read more

I ordered a family feast meal for my family on Sat. June 21st at 8:45 pm I walked in at 8:57 and the Waba was completely empty, 0 customers but 3 workers (all male) all near the register. I told them I was here for a family feast pickup meal and they said okay, proceeded to talk for 15 minutes before even starting to make my order. I'm not sure why they would do that since there was no one else there at almost 9pm with no other orders being made but very disappointing. Won't be going to this location again. These guys were way too old to be acting this unprofessional / immature. read more

Came here after going to pick up my items from IKEA. The girl at the front was okay, she explained how to order, but when it came to receiving my order it was a different story. She called out the order number so low that no one who did order food was able to hear that their order was ready. There was an older couple that came in after me and this girl told the couple that the water cups are only for water. To which the older lady understood and apologized, but the girl behind the register continued on about the water cups being only for water. It was uncomfortable to have this person continue about the water cups. When I finally realized my food was ready, which was ready for sometime. It was lukewarm at best. The serving size was okay, but not worth what I paid. I do not know if the girl was having a bad day or if she just has a bad attitude, but be cautious about when you go. Who ever owns this location needs to consider having their team be trained in customer service or retrained in customer care because no one should feel that uncomfortable about a water cup. read more

We had maggots in our broccoli!!! absolutely disgusting! I'm so disappointed because I love waba grill but after today I'm done! My son ate before I did so he definitely ate some maggots. They were all over the veggies. read more

WaBa Grill - Asian Fusion Near Me - West Covina, California

Worst place ever!!! Bad service!!! Ordered food, tried to get my drink. Girl at the counter refused to give me drink cup ( which I paid for!!!!). Called our order with no feeling Never come here!!!!!!!!' read more

WaBa Grill - Beef and chicken - Asian Fusion Near Me - West Covina, California

Clean location, when I eat here I always see someone cleaning the tables and the kitchen always spotless. Service is grea, friendly staff, always make me feel welcome, food is made fresh every time I order, I give this location a 5 star. read more

This is mainly regarding the customer service I received today. I ordered a waba PLATE, but as I was leaving the establishment I noticed they gave me a bowl instead and the receipt even listed it as a bowl. I know it's my bad for not doublechecking the receipt after they gave it to me so that's on me. But I was really disappointed with how they handled the situation when I went back in to get it fixed up. I told the lady working the register that I actually wanted to order a plate and not a bowl, and asked if there's any way to just pay the extra cost and get it fixed. She was ok with it and just let me pay the difference. However, when I asked if she wanted the bowl back she did take it back and TOSSED it in the trash in front of me! I had told her I didn't even open it, and I was surprised she didn't offer to just let me keep the bowl and have their cook make the amount difference between a bowl and plate. I understand that maybe due to COVID times they don't want to keep the food, but I felt there would've been a less wasteful approach to her decision. And through all of this there was never once any sort of apology of the mess up or misunderstanding that occurred in the order. I really didn't feel any customer service from her, if anything it made me feel like it was all my fault. And I guess they really don't care to waste food either. Food is ok, but with that experience I don't think I want to come back to this location. I'd rather go to Golden Bowl nearby. read more

Came here because I was hungry. But the place was filthy. There were wrappers, paper, used napkins and lots of food on the floor and tables! Even the benches and chairs had food on them. Really bad, I would avoid this WaBa. read more

Horrible over cooked dry chicken chicken for a 20 dollar combo plate with a drink. I'll never be back

A solid establishment. They do a good job of keeping the place clean. I like how they are pretty active on Yelp too. Hopefully they can keep up the good work. read more

10-23-23 2:45PM was rudely ignored when trying to pick up online order from younger employees here. Just absolute terrible customer service. Second time I come to this location & receive little to no help. Couldn't not recommend this location any less read more

A few days ago I was really craving a beef bowl from WaBa. I remember when they first opened I couldn't get enough of the yummy steak bowl with their amazing teriyaki sauce . I was really looking forward to my meal when I went . It was a weekday around 8pm . I considered myself lucky at first because it was completely empty . That should've been the first red flag . The young employee behind the counter looked unamused to get a customer. I placed order for my beef bowl and requested extra teriyaki and green onions . My food was ready in 2 minutes and I asked the employee if I could get extra teriyaki sauce . He reached to a small metal container on counter and provide me with 1 small packet . I looked at him and requested a few more . He looked at me like I was requesting more food and looked annoyed that the container was empty and had to reach below the counter to re stock . I was provided with 2 more little packets and decided to give up and leave . When I opened my food at home I noticed the meat looked super dry . It had a beef jerky consistency with some scant sauce . Giving it the benefit of a doubt I ate a few bites and the visual matched the taste . The meat was hard and really disgustingly fibrous . Upon closely inspecting a piece you can see hard fibrous membrane in the meat . Long strands of tough stringy meat stuck to each other . I definitely had enough as I lost my appetite. It's sad that for almost 11$ dollars this is what we are served. I don't know if maybe you get the fresh stuff earlier but I do not plan on finding out. The decline in the quality of food at some of these places is surreal. Maybe the economy has caused businesses to cut corners but at the end of the day they'll have unhappy customers and an empty establishment. I gave 2 stars because facility appeared clean . I do not recommend spending your money here . read more

One of my go to Waba's the place is always clean, the employees are always nice. I always place a phone order and it is ready when I get there. I've eaten there before and it very spacious. Food is always fresh and cool to perfection. I recommend this location and it's right by the 10 freeway, that's a plus! I wish they will have their spicy pork year around that is my absolute favorite. read more

WaBa Grill - Asian Fusion Near Me - West Covina, California

Came here the other day Got two bowls The food was pretty good! I will be back again sooon! read more

Great Waba location! Walked into this location for the first time on a Wednesday evening. Inside was very clean and I was greeted by staff right away. Staff was friendly and took my order right away, even offered me a cup of water while I wait. Waited for my to-go order for about 10 minutes. I ordered a tofu veggie bowl. It was good and exactly what I expected. The avocado was perfect like all avocados ought to be, perfect yellow-green with no brown spots.. yay! Fulfilling. Healthy. Delicious. Great service. read more

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Friendly cashiers, and the food is good. WaBa tries to promote their healthy food items. For instance if you order the chicken, you get lean chicken breast meat. If you order the beef, the beef is trimmed so there's minimal fat. However, soda was the most unhealthy item available on the menu. Overall, WaBa is a very good value. The portions are adequate, and everything is freshly made. read more

WaBa Grill - Asian Fusion Near Me - West Covina, California

This location absolutely sucks at phone orders. Yes, there's online ordering, but for an added $5-$7 than normal. Call and they'll "leave you on hold," and after being on hold for 5 minutes, hanging and calling back, you can't get through because they haven't hung up on their end. OR! The best is when you call multiple times, it rings and rings, you go in to order, ask if their phone is working, and the response is, "I didn't even hear the phone ring." But then they proceed to answer the phone while you're waiting for your food. tl;dr -- don't try to make a phone order if you're in a rush. read more

This location is always clean and they always provide a comfortable environment for their customers. I always feel welcomed and treated respectfully by the cashiers. The food always turns out delicious and I leave feeling satisfied every time. read more

Very nice staffs and services here. I'd recommend this chicken bowl to people who like avocado, really fresh and creamy. The secret sauce is tasty as well. I'd love to try other meals read more

WaBa Grill - a bowl of chicken and avocado - Asian Fusion Near Me - West Covina, California

Quick. And good food. Good healthy option. Especially to go. Plenty of parking. Just don't like that they don't have the short rib anymore :( it was yummy. read more

Order at 12pm. I ordered chicken bc steak was still cooking wouldn't be done until 20 minutes. She said it would take 3 minutes for chicken. Got my order 11 minutes. This place wasn't even busy only 1 person ahead of me and not the first time it took this long. I have walked out of this place before bc I could see people waiting. How is beef not ready by lunch time? Don't come here if your in a hurry. read more

WaBa Grill - Chicken bowl took 11 minutes. They told me 3. - Asian Fusion Near Me - West Covina, California

Let me start by saying the girl who took my order was amazing and professional. To her counterpart the girl with glasses and dark hair ! Shame on you for treating customers the way you treated me for while getting my condiments making sure to remind me you would call me when my food was ready. I was not pressuring you to hurry with my order but i certainly did not appreciate you making a point by letting my order sit there while you got the two orders after me ready. If you were my employee I would have fired you for conducting yourself like that. Sadly I will not be returning to this Waba read more

I would like to give a great shout out to this store one of the managers there damaris was very respectful and everyone there at that store was very generous and helpful I appreciate you guys your the best I look forward to eating there again read more

They have a deal where you buy 2 chicken bowls for $10.98. I think this location is way better than the one in Asuza Blvd. The chicken serving was sufficient and the onions were fresh. I think the avocado side is much too expensive for what you get but it was a good tasting avocado. Don't forget to ask for any extra sauce and the onions if you like some! There was curbside assistance and outside seating. The employees were also helpful and polite. read more

WaBa Grill - Value meals 2020 - Asian Fusion Near Me - West Covina, California

2 stars because the service was very nice. Food, not so much and I probably won't go back because of it. Sad, because I love the fact they have salmon on the menu. However, the food tasted bland, and the sticky bottles of hot sauce and teriyaki were just gross. I hated their teriyaki sauce--it tasted really chemically and too much ginger- blech! Lunch date got the chicken and veg bowl, but hardly any veg and really sinewy pieces of chicken. Me no likey. It was uncomfortable to sit inside, its teeny tiny and squished feeling. I like the food at Flame Broiler better, more flavor. The sauces are also better. And its cleaner. read more

WaBa Grill - Salmon bowl, brown rice, avo. Pretty darn good. - Asian Fusion Near Me - West Covina, California

This is my second time ordering from this specific Waba Grill & another poor service. Last time I was here, the cashier was very rude & food took a long time to come out. Today.. food came out very fast BUT there was a hair in my food. Please be careful when handling food and serving other people. Very disappointed with this location especially since I LOVE Waba. Definitely not coming here again & don't really recommend this location whatsoever. I should've learned from my previous visit! read more

WaBa Grill - Asian Fusion Near Me - West Covina, California

Gross. Meat is fatty and the food comes with free hair! Good thing I caught it before I ate it! Double check your food! read more

WaBa Grill - Asian Fusion Near Me - West Covina, California

After reading reviews I think I'll pass...hate to take chances when it comes to fish...I wanted salmon for lunch today...‍

The lady who works at the front desk is very rude she gives bad attitude and was clearly on her cell phone while she was taking my order Marianna is her name she has a chip on her shoulder she is extremely rude and has a very bad attitude!!! Do not come to this restaurant!! Go to another Waba grill!!! read more

They weren't very friendly and they didn't close for almost two hours had no green onions...took all the seating away from outside even though they didn't close for awhile I asked for green onions and they couldn't even cut a few for my kids and I just said sorry we have none our chicken was burned and very chewy spent 50 dollars at this waba and I'm very disappointed and we eat at waba all the time won't be coming back to this one also...rice was hard as can be... read more

Ordered 4 bowls - 2 chicken w/rice and 1 both chicken/beef with rice and veggies and a mini beef bowl with rice and avocado. Was sitting watching the guy chop up chicken and seemed he chopped a lot but when I got my chicken it was not very cut up- lots of intact chunks. Plus the veggies could have used a little dicing too - love that they taste fairly fresh but it was a huge chunk of cabbage. Prices have definitely gone up - Thanks Covid : ( read more

Local wanna grill by work Always has fresh made food Clean location and a lot of parking Best chicken bowl besides golden bowl in Covina read more

Good to eat Well service Make sure to come again Sanitary keeps well as well For fitness guy definitely you number choice read more