Food use to be good but has been getting double cooked. Worker always on phone jn front read more

Chicken Now - Worker in between customers - Chicken Wings Near Me - West Covina, California

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On 12/17/25, Wed. I ordered a chicken wrap and after eating it I felt so sick from my stomach for 2 days. My niece who went with me also felt sick. read more

Service was quick and food was tasty. It's located inside food court at the West Covina mall. Plenty of tables. Staff is generous with sauces and napkins read more

Chicken Now - Chicken strips, fries & garlic bread - Chicken Wings Near Me - West Covina, California

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I like trying different chicken sandwiches from different places. This place has a pretty delicious chicken sandwich, I ordered the one with cajun. My only problem is how messy it can be to eat it because they put more chicken than you'd expect. The reason for that is because one chicken sandwich is already 10 dollars or more. The price for one is pretty high and I think it should be a bit lower. I'd prefer to eat less chicken if it makes the meal cheaper and the chicken sandwich easier to eat. The service was just fine, there were absolutely no issues. read more

Chicken Now - Chicken Wings Near Me - West Covina, California

Very disappointed I ordered a $17.55 comb then I ask for the side order of 2 pieces chicken stripes and cashier name cherry said that I needed to purchase 5 pieces, I had purchase side order before there. Not going back. read more

I don't care this place holds a special place in my heart i've been coming here since high school and always ordered my usual mashed potato bowl only and it shmacks and satisfies me every time! Super affordable and fills you up if you're ever hungry in the mall area. Thanks for the employees for always giving me extra sauces! read more

Chicken Now - 9. Mashed Potato Bowl Only - Chicken Wings Near Me - West Covina, California

I ordered three items for delivery. One of my items was missing. They over charged me. They didn't resolve the problem. The chicken is good. The service is terrible. read more

Great customer service and very helpful with the friendly environment that willing to reach out on the customer satisfied. read more

Chicken Now - Grilled cheese sandwich with french fries - Chicken Wings Near Me - West Covina, California

Not sure why the reviews are so bad, 5pc chicken tenders were DELICIOUS!! Honey mustard, spicy, and ranch sauce were awesome. Crispy, not too breast, flavorful chicken that was tender and juicy. read more

Chicken Now - a slice of pizza and condiments - Chicken Wings Near Me - West Covina, California

These are the best chicken tenders I have ever had, and their honey mustard is totally on point. I have a medical appointment in the area every 8 weeks and make a point to get some delicious tenders to bring home with me every time! Definitely recommend. read more

Love the hot flavor ful chicken tenders. Lots of dipping sauce options. Fries are good. Toast is ok. They also have salads and wraps but haven't tried them yet. Heard the wraps are good. Tenders are soo good, yum! read more

Yelp 100 Challenge 2018 - # 34/100 Located in the food court of the Westfield Mall in West Covina. Here is something different from the usual food court offerings of pizza, Chinese food, burgers and such. Mom got the quesadilla, it was a tad salty but the flavors were good. I got the chicken nuggets. They were made with white meat, these were so good. Also got the sweet potato fries, they were good as well. Mom wanted to buy some more to take home but they sold out. That's how good they were. I don't go to the mall often but I'll definitely get Chicken Now again when I'm in the area. read more

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While this location is awfully pricey, the food is quite good. I especially enjoyed the sauce, it is simply to die for. I will be returning. read more

Chicken Now - Kids Tender Meal - Chicken Wings Near Me - West Covina, California

The food is good, but service is very rude. Felt like the girl was yelling at me because I couldn't understand what she was saying through her mask. The ambiance is your typical mall, dirty and crowded. read more

my mon really loved her box of chicken. ive known about this place since i was in middle school since they marinate their chicken overnight, and you can taste that in the chicken. i'm mostly vegetarian so i ordered only fries, they add msg and other seasonings into their fries just as they do the chicken so you know it's tastes amazing. i enjoyed my fries and my mon loved her chicken meal. if you want something nice and tasty that's kind of like canes, try here :-) service was phenomenal too, we were helped out by a wonderful woman. read more

Chicken Now - 4 Piece Tender Box Meal - Chicken Wings Near Me - West Covina, California

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I come here more then I would like too! But the food is so good! The best in the mall, the mild and spicy is a must try! All the staff are awesome and so nice ! Never a issue when I eat here great service ! read more

You know when you're at the mall and think you're gonna be in and out so don't worry about eating or anything and then suddenly you realize you made a big mistake and now you're starving? No? Well, that was me and it happens to me all the time! I'm trying to eat..how can I put it...healthyish so I decided to find a salad. On a whim I ended up here. I ordered the southwest salad with ranch. Oh my it was scrumptious. The chicken was divine (so it was battered and fried but sooo worth the calories). Maybe I was just really hungry but I thought the chicken was amazing. read more

Decent option for a food court. Service was nice and food is made to order which can take about 10 minutes but is well worth it. Chicken tenders and fries were super crispy and piping hot. Generous portion for $10, enough for us to share. Not a huge fan of their sauces so we made due with ketchup. Good option here if you are craving fries chicken. read more

Got the grilled chicken with mashed potatoes and corn for $7.22. Chicken was moist and cooked well. The wait time was a bit longer though. Staff was friendly. Pretty good mall food. read more

Food is ok, but service leaves a lot to be desired. Rude Asian lady working. Also no refills on sodas? Cmon,

So bombbbb I work at the mall and developed an obsession with this place they see me there so often but everyone is pretty nice! The food is kinda pricey but the taste makes it worth it!! Their fries are sooooo good and all food is always fresh!! The seating is right in the food court so sometimes I take it to go. read more

Omg. Rude service. The cashier was wearing glasses, female, and looked pacific islander and was rude to my boyfriend. She sighed when he wanted to add a bottled drink instead of a fountain drink to his order instead. She rolled her eyes at him when he changed his mind when it was 40 cents more for a bottled drink. The food is delicious, but it's not worth it if the treatment is this way. Good luck running business with that kind of cashier. read more

customer service sucks!!! i will never cheat on raising cane's ever again! #garbagechicken read more

Chicken Now - Chicken Wings Near Me - West Covina, California

Call me when my ice cream cone is ready 3235941430 still waiting on top of waiting 30 minute in the drive they -Edward jk this was for chic fill A I love chicken now read more

Love their chicken tenders! You don't even need any sauce for it. It's so juicy and flavorful. I must say, the tenders seem pretty small and it's a pit pricey in my opinion. Chicken Tenders: 5 stars for juiciness and flavor -1 star for the size and price Overall: 4 stars. (My friend loves their grilled cheese sandwich! I'll need to try it soon.) read more

When it comes to "mall food" ... This has easily become my first choice! Chicken now is incredibly fresh , juicy and the batter/coating they use is to die for! I suggest getting the two item lunch box strip meal with the red mashed potatoes a(skin and all) and the plantains!!! O m g I love the house sauce for dipping the strips in too! West Covina location is very fast and very friendly. I would come to this mall JUST for the chicken. Yep THAT good. read more

I think out of the Chicken Now chains I've eaten at, this comes 2nd best. What I ordered was the southwest salad, which is what I tend to stick with everytime I eat at a Chicken Now. What was good: -chicken was crisp and tasted good -spicy sauce was actually good and was spicy! No weird funky flavors like thousand island or anything. What seems to be different: -smaller portion of a salad (but still enough to fill you up, especially if you're trying to eat less) -bread does not come with it. Bummer! The only place that has served bread with this.. was at the Montebello mall. -at first they didn't give enough dressing, but they were nice and gave me another one when I asked.. The price is still up there.. about $6 for a combo meal, which is to be expected with mall foods. read more

Chicken Now - Chicken Wings Near Me - West Covina, California

The food is soooo goood however I am gonna have to give it 3 stars cause when I ordered a combo with water the cashier charged 49 cents for the water it wasn't a bottled water. read more

Went thru the drive thru tonight and the girl who was taking our order Monique she was so sweet and patient! She mentioned she was new, I would have never of guessed! Me &. My sister were so happy we got someone like her to take our order! To the hiring manager.. you picked a good! read more

Chicken Now is really good. The batter is a bit different from typical chicken tenders. I usually get the four piece w/french fries or mashed potatoes. When they first opened, they had mac&cheese but that quickly got taken off the menu. not quite sure why :/ customer service is fairly decent, the girls who work there are always chatting up w/my brother. go-figure, haha. If you're at the mall & you crave for some fresh chicken tenders, this is definitely the place to go. The sauce that comes with it is AMAZING too! read more

I was at chicken now at the West Covina mall around 6:30 June 9th I was about almost finishing my chicken wrap and there were 2 tiny bones in the chicken, and I bit down on it cause my gum to bleed and almost chip my tooth and I asked for them to make me a new one and the manager told me no and she been on her phone and ignore me and telling me that they can't make me new one for me. read more

It's good if your kid wants a meal that it's really delicious and I do recommend this place is in the west coming up the plaza West Covina mall and I do recommend you go there and eat those amazing food read more

I use to buy the 20 piece chicken tenders at least once a month, sometimes more often, and there is usually a line of people waiting to place their orders. Today there was nobody there. When I bought my usual 20 piece chicken order, $23.00, and brought it home I found out why people stopped going there. I couldn't believe it. They cut all the pieces in half. Their chicken tenders are now the size of chicken nuggets. I won't be going there again. read more

Took my sister here for the first time and the chicken came out quick (couple seconds after ordering) which means they probably already had it made. It was really dry, so she asked if they can make her fresh food & all they did was refry the old chicken she ordered. We know because my food was a completely different shade and tasted better. I went to let the cashier know & all she said was sorry about that :/ they didn't fix the problem at all. Never taking her to this location again. read more

Chicken, fries, and sauce are awesome. Mashed potatoes was weird, it had this crumbly stuff when I scooped into it. Take a look at the photo. It was my first time getting the mashed potatoes and will be my last. read more

Chicken Now - Chicken and fries are good but not the potatoes. When I scooped into the crumbly part in the mashed potatoes it weirded me out. - Chicken Wings Near Me - West Covina, California

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This spot charges you for any drink, even if you order a large meal, I asked if I can get Kool-Aid and she said I said lemonade and Kool-Aid costs .50 cents. I guess she didn't hear me right, won't be coming to chicken now any more, I even asked if I can get a large size she did say it was seventy five cents, then said it was fifty. I'm not a complainer but some people take advantage of you and I feel like this happened so I won't be spending another dime, I guess the best chicken now is the one at Santa Anita. read more

0/10 would not recommend the chicken was soggy and sour and the fries were hard af like they were cooked a week ago !!!! It's chicken now but this Chicken was chicken nasty read more

I always hope for something better and, nope. I'm pretty much writing this in hopes to remember this experience next time. Greasy... wilted lettuce ... squished bun... how is that even possible. A huge chunk of gristle as well. Nope. I can't swear to it, but it was also ridiculously hot... the kind of heat ya get from a microwave. Nope... gonna say, no read more

Okay, I have been eating at Chicken Now since it came out a few years ago. The cashiers and cooks used to be very polite and friendly. After a few years now they have come and gone but now we have some workers who are not as friendly. The reason I am writing this review with one star is because when my husband and I bit into our chicken tenders, it was pink in the middle. My husband picked up the chicken and put it back into the box it came in to inform the cashier that the cook needs to cook the chicken properly to prevent making someone sick or killing someone. Which the cashier was oblivious and rude to the point where you can tell she didn't care. My husband showed her the pink in the chicken and she continued to act stupid. I will not longer be coming here now that I know Chicken Now doesn't care they are selling raw chicken. read more

Their chicken wrap and fries are ok. I rather like this place. Their chicken wrap is good and almost on par with the one they have at Farmer Boys. They have soft fatter fries with a little seasoning on it that are ok. I agree with the first commenter regarding the Chicken Now at Santa Anita mall: they're friendlier, quicker, offer sauces for their chicken, and seem to give bigger portions on their wraps too. This location really needs to make an effort to get food out faster. Update: Still needs work on getting food out quicker. read more