Ever since management changed over a year ago it gone all the way to shit! Dirty as fuck, rude &…read moreincapable employees, manager doesn't exist. I rented a unit for 4 years and my company for 7 years. Piss poor stay all the way away. Missing packages, robberies... you name it!

Rented a Uhaul truck and Xavier and the whole team were very friendly and helpful in getting me…read moresetup and out the door. 10/10

This was my first time ever getting a storage place and the process was pretty smooth. I had called…read morevarious places and they gave the best deal. I booked everything and signed the agreement online. I do wish they would include all fees in their quotes. I'm a person that likes all the details (not just what's convenient to say), when dealing with an establishment and when an agreement is involved. Other than that, they did great. The instructions to enter the storage were spot on. The lady at the front (who seems to always be working alone) has always been very nice and professional every single time I spoke with her.

The move out was just as seamless as the move-in. Renita and Michael are a delight to work with.read more

Ms.celeste was a very wholesome bundle of joy. As a college student you get too much help but she…read morehelped me move all my stuff out and directly help with the steps needed. 10/10 recommend and I will be visiting again!!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Oh my land! This is our first storage experience and we could not be more pleased. The biggest…read moreasset is Mahogany, the Manager. She is fabulous. Any business would be proud to have her on their team. She on top of it all, super knowledgeable and a helpful advisor to her clients. She is engaging, kind and efficient. She went out of her way to explain all the relevant details as well as the many ways they can help us. The facility is very clean and temperature appropriate. We feel very good about our experience here.

Josh at this location has been super helpful. He is very professional and patient when resolving…read morecustomer issues. While I'd like to move my storage closer to home this location just provides quality service so I'll be staying.

Sean and Brittany were exemplary in their customer service, professionalism, knowledge and…read morenavigating the goal of renting a space

Looking for storage space for your most precious items can be a daunting and stressful experience…read more However, from the moment I contacted Extra Space Storage for a quote to the day of my move-in, I received nothing but exceptional customer service. On moving day, I realized that the unit I had reserved wouldn't accommodate all of my belongings. Store Manager Jalena D. went above and beyond to help. She quickly found an additional unit--conveniently located directly across from my original one--and walked me through the entire process of adding the new space. She even offered water to my movers during the transition. Customer service means a great deal to me, and I would be remiss not to acknowledge the outstanding level of care and professionalism Jalena D. provided. Her support truly made a stressful day much smoother.

Indya was extremely helpful. She really made my move stress free. She went above and beyond to…read moreaccommodate me. I wasn't sure about storage sizes and she took me on a tour to see the various sizes. She's super sweet and personable. She was able to answer all my questions. Quick and easy move without a doubt. The facility is extremely clean. It smells nice. They have security in the evenings so feel comfortable coming at night. And the place in climate controlled. I was able to get a prorated rate due to mid month move in as well as a discount for having my own rental insurance. WHOOT WHOOT!

Very helpful staff adore Elle so much. they have done a lot to secure the building despite homeless…read morepeople in the area trying to shelter inside. They are very prompt in notifying you when you are past due. The facility has a truck that you can use for the day for little or no price

Public storage as always been my go to for storage space…read more But this time the lack proper cust service was the reason Ii had to cancel my contract one day after signing it. I had an issue and some questions about the space, so I called nd since nobody was available to speak with at the time I requested a callback, nobody even thought about calling back, even after 2 days of requesting a callback, still no callback, this was red flag, so I canceled my contract public storage for the time ever, they never even called with the customary follow up for a new rental, so I literally have not spoken to one person in that since my initil signup. You have now opened me as a FORMER customer up to Cubesmart who at least showed the standard and much better customer service at least at that store. This store failed to do basic good business practice. Its a downtown store so they have probably gotten comfortable with lack of customer service because they don't have to worry about foot traffic, but this is one foot that won't traffic into this store ever.

I want to shout out Courtney she is very helpful and understanding and a ball of sunshine. I've had…read morethis storage for 2 years, hours of operation and the garbage being locked are the only issues I've ever had and they other 2 female workers if they are still there.