Walgreens

CVS has recently introduced a new system at its pharmacy, and it is a tremendous improvement. When…read moreyou arrive, you enter your name, phone number, and the other requested information on a tablet. The pharmacist can immediately see which prescriptions are ready, retrieve them, package everything, take your payment, and have you on your way. The entire process is straightforward, well organized, and very efficient. Customer service at the pharmacy has also improved considerably. There now seem to be more pharmacists and staff members available to help customers, which keeps even a long line moving at a good pace. The employees have been attentive, helpful, and professional during my recent visits. CVS also continues to offer competitive prices, making it a convenient and economical choice. I am very pleased with the new pharmacy setup and the noticeable improvement in service. It has made picking up prescriptions much faster and far less frustrating. This is an excellent change, and CVS deserves credit for recognizing a problem and taking effective steps to correct it.

This CVS pharmacy is off 111 highway & Bob Hope Dr…read more Upon entering I noticed his super clean, highly organized with attention to details. This CVS has a wide range of goods here from: household appliances, food, drinks, health & beauty, hygiene, hydration, cold & flu medicine, allergies medicines, clothing. Almost like a regular store, they might not have exactly what you need but mostly it's here! That why I love CVS Pharmacy! Especially for cold & flu medicine. Another good reason to shop here is some other stores do close early and they are open later so it's a huge plus! I do realize some medicines are cheaper here verse other stores & sometimes they have sales buy one get 40-50% off the 2nd one! Which other groceries stores don't have. Also they have rewards program here too! Next time you shop you can get 20% off its does vary, but the coupons really help too! Their price points are spot on! Today I need to buy some essential for the house. When I walked in I couldn't find any basket, Letty who was working up in the front saw I was looking for something. She told me there no baskets, they only had carts. She literally told me I'll get one for you! Bless her sweet heart for doing that! The atmosphere is very warm, very friendly and helpful. As I was making my round I needed some in the department but it was locked so I was trying to find someone when Saeed approached me. He asked if needed help, I sure did . He helped me unlock so I could get my item, so kind of him. As i was checking out Letty was there, asked me if I had rewards # I said yes , I saved a lot! Check out was a breeze! Letty & Saeed were super polite, kind, caring, very genuine, super helpful, very down to earth! They both have this very positive upbeat vibe that really radiates! Letty & Saeed are your Rarest of all Diamonds! Their shine can never fade! Please treasure them greatly! I would love to especially Thank Letty & Saeed for Terrific & Memorable visit! I would also like to add all the workers here, are working hard here, constantly restocking shelves & making it look highly organized, tidy & neat so a shout out to them too! I would like to Thank CVS Pharmacy for a wonderful visit. Please be kind & courteous to these hard workers!

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Walgreens

1.9(82 reviews)

3.1 mi

Okay so, I WAS gonna give a bad review (the phone customer service for the pharmacy can get REALLY…read moreannoying - they have like an outsourcing center and it's just an annoying hassle).. BUT today, I went through the drive-thru to pick up a prescription (they closed early yesterday due to the protests going on as a safety and county curfew). There were two cars in front of me but it didn't take too long. The pharmacy lady was super nice and did the usual questions and was able to get my prescription for me.. BUT today was different. With alllll the craziness of 2020, they did something different which was SO cute and just such a nice gesture. I get my prescription in the little drop down box thingy and attached is this orange envelope which was weird to me because usually I just have my receipt attached. I pull forward so the car behind can get to the window and inside the envelope was a card, "happy thoughts & good vibes". We need more energy like that!

if i could give a 0 i would. i've never had a worse pharmacy in my life. every, single, time, i…read morehave a prescription sent here, there's an issue. if the script got sent days ago, it hasn't been filled or even ordered. i've had to call every month to tell them to order the prescription days after they receive the order. the lady tells me to call a day early to "remind them" to order it. that's not my job. not to mention trying to even get through on the phone. they just put you on hold for 30+ minutes because they're too busy not working.

24 hour sign which is a lie! Not open 24 hours!!!!

Closed sign with no information to go to another store that would be open! it is left blank!

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Says 24 hours - however it is closed!

Walgreens

1.7(139 reviews)

5.5 mi

Helpful folks and good service. Appreciate the pharmacy team & definitely will be coming backread more

Got email twice to tell me prescription was ready Drive 20…read moreminutes twice No prescription ready Run by totally incompetent staff

Candy

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Rite Aid

2.7(38 reviews)

3.9 mi

I understand why this location has a 2.3 rating. One star is too generous…read more The pharmacy service is unacceptable. The staff acts like they're doing you a favor IF they do their job. They don't hesitate to place you on a perpetual hold, and neglect to follow up after asking for your contact number. I called the previous night, and spoke to Sally, to avoid a delay since it was an out of town script. We arrived, for pickup, before lunchtime; they started lowering the shutters around 10-15 minutes before lunchtime - while people were still in line; worse, there was no acknowledgment...RUDE! I was finally told their system wasn't working and Sally committed to check with tech support after lunch, and to call me when the order was ready...5 hours ago! This pharmacy NEEDS TO DO BETTER!

Pharmacist Wooin Chung was very nice & helpful to work with…read more I broke my knee while visiting my mother in the desert and needed to get my prescription filled. It was quite an ordeal, trying to get it moved to this Rite Aid instead of my usual Rite Aid in San Diego where I live. So my mother had to go pick up my prescription for me as I can't walk... At first there was confusion and a problem with my medication being in stock. And this pharmacist was incredibly busy and a little stressed out, but still took the time to be very helpful and get my prescription filled and work with my mother so that she was not wasting her time going all the way there to get this for me. It's so nice when pharmacists are helpful and kind and not intimidating and rushed. He was incredibly nice and explained everything to her. We are very thankful.

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Palm Desert Drug & Compounding

4.8(23 reviews)

5.7 mi

Best pharmacy I have ever been to, the owner is very nice and professional…read more If you don't like long wait times at Walgreens and CVS this is the place.

Ray is very caring and loves his customers. When I had surgery he called and checked on me. Hard to…read morefind a good pharmacist that actually gets to know you and cares these days!

Won't last in business another month

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Signage

CVS Pharmacy

3.5(11 reviews)

4.4 mi

Minh and Joseph are the best. They anticipate every need. Grateful to have them as my pharmacists.read more

I am absolutely appalled by CVS and pharmacist Kerry. For almost 3 years, I was charged $130 for a…read more$30 medication -- across multiple cities -- and despite prior assurances from supervisors, I have still not been refunded. Instead of addressing the overcharges, I was called to be gaslit, treated as ignorant, and lectured about medication regulations by a pharmacist who was not even a supervisor. She defended the unacceptable behavior of other CVS employees, ignored all proof of overcharges in my app, and refused to provide any resolution. This behavior is disrespectful, discriminatory, and unprofessional. CVS has wasted my time, ignored repeated complaints, and treated me as less than a customer because of my identity. I expect a full refund of every cent I was overcharged, and immediate action to ensure no other customer is treated this way. CVS: You make millions, but you cannot deny accountability for overcharging and discriminating against customers.

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CVS Pharmacy

2.4(47 reviews)

3.4 mi

This company isn't the cheapest as far as prices go, but if you're careful and watch their ads you…read moremay find their prices lower than even Wally World. They have every cosmetic under the sun here. Many of the items have a perk, that being $ off on a future product. They also sell GIBLEYS gin, where the big and medium box stores do not sell. I know a lot of people where i live use the pharmacy, and don't have any complaints. Its good to know there is a full pharmacy close enough to me, that I could walk there if need be.

This place is beyond frustration to the point of in competence. My prescriptions got transferred…read moreover last year when Rite-Aid closed and it has been a headache every single month. Three times within the past two months, I went to pick up my prescriptions only to be told 'the system is down, it should be back up in 30 minutes'. What makes it sadder is instead of fixing their old system, they totally changed it to a new one where the customer has to input all this information into a screen and then wait for help. Since there is always a line of 6 or 7 people, this is slowing things down to a crawl. I just got back from there where I was going to pick up 3 prescriptions and I also scheduled my Covid and flu vaccines. After waiting in line for over 10 minutes, they start telling everyone that 'the system is down, it should be back up in 30 minutes'. Lastly, and this may have something to do with their new system, my refills have been flagged that I need to consult with the pharmacist every time. These are the same refills I have been taking for over a year now. The last time the pharmacist came over, didn't even say anything, just punched a couple of buttons and handed me the bag. I wouldn't care but it took him a good 5 to 10 minutes to come over because he was on the phone. I'm tempted to try Walgreens but their reviews aren't any better. If anyone happens to know of an actually decent pharmacy in Cathedral City, please drop me a DM, I am so over dealing with CVS!

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Walmart Supercenter

2.3(153 reviews)

1.2 mi

Supercenter is the right word and his location is huge. The problem is that not all of their…read moremerchandise is in the best shape, and I don' t know how often they go through the merchandise on the shelves to see if it's sellable. Also, don't trust the website to see if it's in stock or not. While you can probably count on it telling you it's not in stock, the in-stock database might not be accurate. I really can't comment on the people who work there as I've hardly interacted with anyone thanks to Self-checkout. I think I spoke to the employees to Wetzel's Pretzels more. They do cram of lot of merchandise into this location though, so it can be tricky to find what you're looking for, but once you do find it, you can feel like you're hit the lottery.

In our recent visit to Palm Desert on the way to and from Phoenix vacation, we shopped here twice…read more We love that it's a full huge super center. I was able to find makeup brands o can't find at smaller Walmarts, food for our trip and everything we needed. They have a good solid wine selection. We bought 6 bottles. More actual full service cashiers would be a huge improvement over self checkout.

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Whoa!

Walmart Neighborhood Market

2.6(79 reviews)

5.1 mi

Pay big attention when u use Instacart ! They have hidden fees even so they advertise free…read moredeliveries there are charges like tip, service charge, bottle fee ‍ delivery! That was it for me. Not using again they false advertising and crooks!

This has got to be the worst store in the company. It all comes from the top down. The manager, who…read morelooks like his clothes have been painted on and is very unprofessional, and always acts like it's an imposition if you ask for help from him, sets the tone for the store I was in the store today and had to wait for 10 minutes to have someone to unlock the case where the razor blades are. When one employee walked by, I asked him for help, but he said he couldn't becsuse he was off the clock. I wish you would stop treating your customers like they are all thieves and lock all your products up. You have some wonderful employees working there, but maybe you should get together and have a meeting on how to treat your loyal customers.

Things to do in Rancho Mirage

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Sav On Pharmacy

2.5(20 reviews)

3.2 mi

Went to pick up prescriptions for my 80 yr old Uncle after an Urgent Care visit. Stood in line…read more They were not ready. I was told to come back in 40 min. My Uncle was with me, who was not feeling well. Couldn't leave him in the hot car and he was not supposed to be alone for 24 hrs. Stood back in line after 50 min. Rudely told they were still not ready, although they said would be ready in 40 min. My Uncle received a text ready for P/U at about hour mark. Went back to pharmacy and was told I needed to stand in line AGAIN. This is my third time in line. My pharmacy - when you are waiting and RX's become ready - they call you to come up to pick-up and pay. No return to line. Ridiculous and seemed they felt joy in letting me know I'd need to stand in line again. This is not my first experience with them - picking up prescriptions for others and they are ALWAYS so rude - especially the female clerk - name starts with a "J". Another time, they told me to go shop. As I returned to the pharmacy right before 5pm, they were lowering the gate at the counter. No announcement over the loud speaker - nothing. She said it was against HIPPA. You can make an announcement that the "Pharmacy will be closing in 5 min - please make your way to the pharmacy if you have prescriptions to pick up" SOMETHING without a HIPPA issue. They would not allow me to get the prescriptions I was there for in the first place and had a flight to catch early the next a.m. so was unable to get my Uncle's prescriptions for him (he cannot see/does not drive). Best to have a seat and not leave and the watch them - because they announce NOTHING. Will be transferring his prescriptions to my pharmacy so I don't have to deal with RUDE, INCONSIDERATE people. I know what the job entails and that being more accommodating (especially after an Urgent Care or ER visit) is possible.

Terrible customer service. Rude, indifferent, dismissive…read more.. Has not been the same since Scott left. I will be transferring to another pharmacy.

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4 reviews that are not currently recommended

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Mandy G.

11 months ago

This Walgreens pharmacy is completely unacceptable. Every visit comes with the same "insurance issues," even though my prescriptions never change and my insurance confirms they should be fully covered. Yet this location repeatedly fails to bill correctly, forcing me to pay out of pocket. The staff is consistently rude, condescending, and unhelpful, often dismissing legitimate concerns with arrogance. This isn't just inconvenient--it's negligent and unprofessional. Corporate should take note: this store is failing its customers in every way. Avoid at all costs. read more

Laila S.

5 years ago

Random pharmacy closures, with no suggestions for other available pharmacies in the area have forced me to do without the medications I need. This is not just once. This has happened 7 times in the last 4 months. There is no excuse for this. This is despicable. There is no excuse for them to not pay their pharmacists a working wage. This is a community of mostly elderly people! read more

Thomas S.

12 years ago

Fast and friendly service.

William H.

10 years ago

stop

Walgreens - cosmetics - Updated October 2026

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3.3

(12 reviews)

I got my prescription here and the order was quickly filled while we shopped. The turnaround time…read moreis amazingly fast. We definitely will use this pharmacy again in our next stay in Palm Desert.

Always pleasant, helpful and overall, great phone and in person service. The pharmacy prices are…read moredefinitely easy on my pocketbook.

Coachella Valley Pharmacy

4.9

(42 reviews)

The people who work here are very accommodating …read more The lines can be long. But they move quickly. And they help you when you can't figure something out. They have a wide range of selections for packaging and cards. Price isn't bad either compared to other places in the area.

We have been looking for a pharmacy that we could have a good repore with and trust. We found this…read morein Cooachella Valley Pharmacy. They take the time to talk with you and always have a smile. All of us need smiles.

Pharmacy Of The Desert

4.9

(27 reviews)

They are illegally holding back medications and lying about it. Filling ones I did not want and…read moreoften out of the medication I need. Changing their rules based on the pharmacist's mood. liars They will charge you an arm and a leg if you have a Medi-Cal Rx from a non-Medi-Cal Physician, if you pay cash. They are liers, cheaters, and the Pharmacist that owns that place, should have his license taken away.

My mom has been telling me to go here for years and I just couldn't break away from CVS due to…read moreconvenience and location. The last time she said she would pick up the prescription if I called it in there so I did. I ended up going with her and they were amazing. I have sold several prescriptions here cents and will continue to when necessary. They are 1 million times faster than all of these big pharmacy chains. You get customized personal service from a family that wants to see you leave happy not from some minimum wage employee who doesn't care. My mom loves them so much she runs around, taping their business cards all over everything between work and home lol. Thought I'd share this one with you. Cindy Foster is my mom by the way...

Ambrosia Compounding Pharmacy

4.0

(54 reviews)

When attempting to get a refill, it would be nice to hear the pharmacy tell you a new prescription…read moreis needed rather than tell you it will be delivered on Friday. That information should be the first thing that is verified. If the label wasn't worn out then I would have seen that and contacted the doctor first. Besides that, once they were off the phone and realized the prescription needed renewed, they should have contacted me to inform me of the situation. Companies that let these things go are extremely unprofessional in my opinion. I really hope they can address communication and prevent anyone having to wait longer for their prescriptions again.

Ambrosia has been a go to since the closing of Town Center Pharmacy. So thankful they continued…read morethe care & knowledge of making our health & lives better. I like the phone consultation & ease of my experience with all the staff. Delivery is a plus when out of town. Thank you!

Cornerstone Pharmacy

4.8

(15 reviews)

This small local pharmacy is truly one of a kind. The owner goes far beyond what you'd ever expect,…read moretaking the time to genuinely care, listen, and help--not just rush you through a transaction. You never feel like a number here. Whether it's explaining medications in a way that actually makes sense, helping find solutions when you're in a bind, or simply showing kindness when it's needed most, the level of care is unmatched. It's clear this pharmacy exists because the people here truly care about their community. In a world of big chain pharmacies, this place is a gem. I'm beyond grateful to have a pharmacy where my family and I are treated with compassion, patience, and respect every single time. Highly recommend supporting this local business--you won't find better care anywhere else.

They are good at having prescriptions ready in a timely manner. The pharmacist gives good advice…read morewithin the parameters of his licensure. Everyone there is friendly and as helpful as possible

Desert Hospital Outpatient Pharmacy

3.0

(15 reviews)

After a small misunderstanding about my prescription, I've come to appreciate this team. Everyone…read moreis super nice, even if the wait can be long ... but hey, it gives you a chance to people watch and rest in the lobby. They even stayed open a few minutes late for me to get my medication one evening, after I was late getting out of work. Go support small local businesses! It matters and you can feel the difference it makes

I took my Dad on a regular doctor's visit at this location inside the cancer treatment center I…read morewaited outside for him as unvaccination could not enter the hospital I decided to go to the pharmacy to check out a medicine that needed to be picked up for him my dad was sitting in the pharmacy waiting on a covid-19 shot that was being done not even considering of letting me know his daughter and caregiver about the shot and or it's reactions. As I approached an asked why is my dad in the pharmacy oh he's going to get his covid shot so I said no he's not and I wheeled my dad out of there. And now every since we're treated like they don't want our business anymore medicine is late they deliver some medicine and not all this medicine is not ready that medicine is not can people place a disaster I would give them zero Stars if I could and the answering service people are RUDE!

VivaRx Pharmacy

3.7

(9 reviews)

I've been coming from Palm Springs to get my one on one service . 4 yrs now and Jason, the current…read moreowner/Pharmacist is so vested in his clients . I can 100% appreciate that in today's non- personalized world. Five star plus service in suite, through a phone call updating meds monthly & text messages when to pick up oroffer delivery. It's quiet, clean & no lines which is soooo important to me personally . Jason is a people person and so knowledgeable on a plethora of topics in the pharmaceutical world Staff is friendly and when you don't see a 'revolving door' of staff members, that says something . Would not go anywhere else . Biggest fan of this business! Sandie Howard

Considerate ,friendly , and helpful Excellent , would…read morerecommend to friends and family they explained all the medication's to me went to take them even help me write it down so I can know myself never been here before, but I love it so friendly

Smart & Final Extra!

3.5

(37 reviews)

The food is great, the ambiance great, but the girls at the check stands are the worst I've ever…read moredealt with. Rude, did not know their jobs. Thank goodness I live 400 miles away and have a great smart n final there.

The service here is horrible. Not 1 person said Hi or Welcome…read more I'm New to Smart & Final and this location is not good. A lot of employees on the floor but just burnt out. From produce guy to the crew filling the shelves. One employee almost hit me with a U Boat/Wheeler with product. He didn't even apologize or acknowledge it. I downloaded the app and I have a customer number but my Cashier didn't ask for it and she seemed to be in a hurry. Her name was Kathleen E and she was all about turning and burning. She did take time to say Hi to fellow employees that were walking in front of her. I think she should focus on her customers. She just sat there on her stool and I started bagging my stuff up, and a man helped me. It was kind of a joke.

The Vitamin Shoppe

3.5

(11 reviews)

THE BEST vshoppe we love this place here multiple times a week always well organized and cleanread more

Since ditching Amazon, I've decided to shop locally in person for all our household needs. I used…read moreto get all my vitamins on Amazon which was super convenient, but it is more important to me now to consciously use my spending dollars to go towards ethical companies. It has been an awakening! The personal interaction I received at the Vitamin Shoppe is something that I could never receive by clicking away online. I was able to find most of the brands/products I use, and was provided intelligent feedback by the sales clerks on what products may be better for my needs. I'm very happy with my experiences at The Vitamin Shoppe and highly recommend them!

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