This is my go to Walgreens. The staff is always friendly and the store if typically clean. There is plenty of parking and it is easy to get to. The employees I have encountered have all been pleasant and eager to help. I come here a few times a month and have enjoyed each trip here. The photo center is nice as well. I don't use them often but have been happy with the results when I do use them. read more

I would give it a 0 if possible for the pharmacy. Waited in the drive through line for over 20 minutes with only 2 cars ahead of me. Ultra frustrating. Will have my medications rerouted to another location. The pharmacy response time is pathetic!!! read more

I had an amazing experience at Walgreens thanks to Kylia! She was incredibly kind, patient, and helpful from the moment I walked in. She went out of her way to make sure I found exactly what I needed and answered all my questions with a positive attitude. Customer service like this is hard to find these days--Kylia truly made my visit smooth and enjoyable. Definitely deserves recognition for her outstanding service! read more

I had purchased a gift card and had an issue with the card. I understand now that when purchasing a gift card Walgreens is not able to assist you. There wasn't a number on the back of the card so I was a little stuck on how to get help. When in doubt google. Lol The issue I have is the unnecessary impoliteness I received from staff. I don't think telling a customer and I quote "It's' not my problem", a good way to handle the situation. read more

I've had repeated issues with the pharmacy at this Walgreens. The wait times are extremely long and sometimes close to an hour in the drive-thru. It's frustrating because I keep getting notifications that my prescriptions are ready, but when I show up, they aren't actually ready. I've had to come back multiple times in a day on several occasions. The lack of communication and long delays make the whole experience really frustrating and inconvenient. read more

Always a long wait no matter what . Doctors orders you medicine , decode to go 2hrs later knowing it'll be long , you go there and it's still ready have to 30 minutes medicine ready a expected read more

Always friendly and trustworthy... bright and you can actually get down every isle to get your items. Always good prices sometimes I like to go in to browse... retail therapy read more

I placed an online order for in store pickup today, when I arrived they claimed that the order had already been picked up. I told them that would be impossible as I had clearly just arrived. Instead of being understanding of the situation, the manager accused me of trying to scam him for more items and refused to refund me for the order that THEY gave to a random person. He said they did nothing wrong even though they never checked for identification. I will be reaching out to corporate as this is crazy. Go to the Walgreens just down the street 9200, it's much nicer and the staff are very friendly. read more

I come here for my basic needs from time to time plus for anything Pharmacy related. Whether I need a few batteries or some snacks before heading to the movies, allergy medicine, or a protein bar. I've been here for a number of times for simple needs, that don't require a visit to the supermarket or somewhere like Target. But you can also come here and get non-prescription drugs, as well as a wide assortment of retail products, including health and wellness, beauty, personal care and consumables and general merchandise. There's also a photo section where you can have pictures developed. read more

This is for the pharmacy department- They need to hire more staffs. It shouldn't take me ONE WHOLE HOUR to wait for my medication. Even when it was my turn, it took 20 minutes until I received one simple medication that did not require a pharmacist assistance. Only this specific location is busy and lack staffs. read more

Came here for my first vaccine shot. If you're going to schedule your shot here, try scheduling maybe earlier because it was packed when and after I checked in. My appointment was at 12:30 pm, and I didn't get my shot until at least an hour after.... the check in process was simple since you schedule your appointment online then check in with the pharmacist. After checking in, they'll ask you to fill out a form that they ask you to fill out and bring to your appointment which was weird because I filled it out beforehand, but they didn't end up using it. Probably because the form they give you is printed with your information by them. I'm not sure if the doctor went on lunch, or if they were just maximizing their employees because everyone waited awhile to get their shots. When the doctor came back, she was very professional and quick with the vaccine! Everything was done within a minute, and I was out the door. I didn't mind waiting that long, I just would've liked a heads up because all my family and friends who got their shots said they were done within 15 minutes or less with their appointment times. My boyfriend also took me during his lunch break from work, so I felt bad. Kudos to the check in pharmacist though! She was awesome. read more

We spent quite some time in the store shopping just to be told by staff that there is a limit of a quantity of 4 for each item purchased. Never heard of the rule. & they couldn't provide me the rule in black & white. read more

I have been going to this Walgreens location for years and I can honestly say everyone is Amazing. I scheduled both of my vaccines here and the pharmacist Carlos is wonderful. Took as much time as I needed to answer all of my questions and concerns. Thank you Walgreens Sincerely Eugenia read more

I've ordered pictures online and did my pick up here. The pictures were grainy and not of a great quality. I would recommend to try other places. read more

This location needs to fix the speaker in the pharmacy drive thru. Very hard to understand the pharmacy staff.

This pharmacy is garbage. Every time we get a prescription there's something wrong. Now we are in urgent need of medication's and their systems are down and have been down all day so we can't pick up medication. They won't even transfer it to another store for us so we can get the medication we need ASAP. They need to shut this location down right now! We come back because the location is so convenient but not anymore. Move all of your prescriptions to CVS. read more

I don't understand why the reviews are so bad here. The customer service is good. Ive ordered photos multiple times, which have all turned out good AND the pharmacy is good. Slow, but good. read more

If I could give this store a zero star! I would! But yelp always ask for a star. Calling for manager on this pharmacy. Please do something! You cant keep us waiting and waiting for like an hour every time we pick up Medicine, other girls are talking chitchatting, such a waste of time mostly if your running a lot or errands! Omg! This morning you have me waited for 1 hour and being told the meds ready in about 20 mins and I told the lady to get it ready I will come back in 2 hours. So when I come back you guys want me wait again for another an 1 hour! when I asked this asian lady whats going on she told me the meds is ready and they will just pack it. Wow... you guys are such a waste of time!!! read more

I've never had a problem at this location. Employees always seem to be working with inventory. Doesn't get too busy even though it's on a Main Street. Thanks to Dawn for helping me out at checkout. Really nice, patient, & helpful! If it gets crowded, they call an employee to help out customers checkout at either the 2nd register or the beauty section. read more

Walgreens - a car parked in front of a walgreens pharmacy - Drugstores Near Me - Elk Grove, California

The pharmacy workers are horrible people and are uneducated. They don't know basic laws and have a subpar understanding of the English language. They have no customer service skills and go against what doctors have ordered. The one time I actually needed help and had an emergency they continued to make up excuses to not fill my prescription. I had already spoken with my doctors who said I was good to go. I have refused treatment in the past, but the one time I actually accepted assistance they treated me like I was trash and an addict. I will never work with people like this. I was always honest and courteous to the staff, but after being treated and lied to the way I was, I will never trust Walgreens again. I will be in contact with corporate and I hope they can clean up the mess they have made and be held accountable for their actions. read more

My review is for the pharmacy. They never have prescriptions ready. Ever! We started using this pharmacy about 9 months ago for monthly medicine. In that time I have placed my refill requests at least 2 DAYS in advance, but usually 4 days in advance, and when I check the status it is never done on the day it's supposed to be done. I have to call in every month to ask them to refill. They always say "yes we see the order was placed. Ok give us 30 minutes to 2 hours and it should be ready." And when you show up they'll let you know that it isn't ready quite yet. Please give them another 5 minutes. What? I placed this order days ago, not hours ago. It's not anything hard to get their hands on, nothing controlled, and it's only 2 prescriptions per month. How many days are required? We're switching over to a different non-Walgreens pharmacy. This place can't get it together. read more

Arsil is a great manager, he's always so friendly, professional, and kind. He is always smiling and ready to help. You deserve a fat raise, thank you for being so kind and providing your customers with great customer service. read more

The worst pharmacy! The staff never know anything. They need to close the drive thru or have one dedicated person. There is literally always an issue when I come here. I just watched her ask someone their name 6 times! I HATE IT HERE!!! read more

The absolute worst pharmacy my family has ever had to deal with. Incompetent pharmacist and her employees. Has given my son the run around on filling his diabetic medications. Tried transferring to another pharmacy and they cannot seem to send the right paperwork. read more

If I could put 0 starts I would. Every time I come my prescription is not ready, I get calls, texts ect about them being ready, I'll call them Over the phone and be given a pick up time. NEVER EVER ARE THEY READY. Sitting here now for a prescription that was sent over 5days ago and was told they need 30 minutes to get it ready. It's insane ‍ read more

The pharmacy staff is terrible. There is always an issue when trying to fill a medication. The staff has terrible customer service, there is always an issue with the system. No one knows anything. Don't go here if you're in desperate need of medication. They are rude and useless. read more

NEVER order photos from here. Even if they're professional quality, the prints will be absolutely disgusting and grainy. Tried to print professional photos that were taken and I have to throw them all away. You can't even see our faces. Absolutely dog crap, waste of money. read more

The manager Ana Liza was so sweet! I had to come back because one of my "Thank you" digital coupons did not apply the day before and she happily assisted me with this issue. She clarified that points don't apply to clearance items but applies to sale items in the ad. After showing her my receipt, coupon and item purchased on the sales floor, she helped resolve my problem with ease. The other employees here are also very friendly and the store is very neat and stocked. read more

Terrible pharmacy ! Dr sends in prescriptions and I come by to pick up and they are Never ready. I usually pick up the following day to make sure they are available but they never fill them. You will also be waiting a long time in line because the staffing here sucks. They are not polite and are rushing through everything. Pharmacist does not explain things well at all she is very unprofessional and rude. read more

Pharmacy is horrible! Text says prescription is ready but when you arrive it is not. Phone is never answered or you are hung up on after waiting on hold for 15+ minutes. Service levels are inconsistent depending on who helps you. read more

No one knows what they're doing. Made a trip here thrice for the last one week after receiving text messages stating my prescription is ready. And my trip here again is yet futile. Really? Why is it so difficult? read more

Laguna and Franklin Walgreens tonight was the Worse pharmacy experience ever I went there last month dropped off my prescription and was told that they were had to make a phone call to my doctor's office to make it a 90 day prescription less paperwork that way let's just say 30 days later I got a new prescription from my doctor and I still have not received the old prescription from them tonight I went in they told me that it would be ready in 15 minutes 30 minutes later they tell me they were going to call the doctor to find out if my prescription was correct the same prescription I've been filling there for years The same pharmacies only works nights but he says hes gonna call the next day we all know that this never happens he just does not want to work and then hes rude and hella disrespectful N no apology for Losing my Prescription read more

Horrible pharmacy. Horrible communication. Horrible customer service. 0 out of 5 stars. Medications are frequently out of stock. Refills take days to get filled. No courtesy calls to notify us of delays. Every month is some excuse for the delay. In 1.5 years we've yet to go to this pharmacy without incident. This week, we were told the prescription was ready; went to pick it up was told was then told they were out of it. Then magically, they had it. It just needed a label. For some reason my mom refuses to switch pharmacies. I've put her on notice. One more incident and we're done. read more

Walgreens have these USB cords for $14 that should really cost a $1 seeing as how the poop out in a month. They are the "Just Wireless" USB Cords. So you think maybe you just bought a bad 1.....then you try another....then just 1 more! But this time I decide to complain and it has a LIFETIME WARRANTY it says on the box as I'm looking for a number to complain to! LIFETIME barley lasts a month! So now I gotta go through some motions on my email for a refund cause Walgreens says it was past 30 days. 31. Why the games now with ALL the faulty cords and cubes. $$$$$$$$$$ read more

Horrible Pharmacy. The manager an old Philippine women don't know how to manage her staff and communicate with customer it's just worse of the worse. However, couple of time they hang up on me on purpose to let someone else answer the phone. Very unprofessional!!! The staff even have a attitude when placing orders for the prescription drugs at the pharmacy. Look for another Walgreen and avoid this place! read more

This Walgreens has one of the worst, most unorganized, indiscreet pharmacies I have ever been to. I have been here twice now and both visits were highly unpleasant. When dropping off my prescription, I clearly told them what number to call and what number to NOT call when my prescription was ready. They assured me they would text me when my prescription was ready. Wrong. They called the number I specifically told them not to call. When I go to pick up my meds, the wait was long although they were not very busy. They have a phone that connects to the drive thru pharmacy so customers on the other end can hear them. While waiting to be assisted, I don't know why but the pharmacist, Cheyenne (I think that was her name), and Kimmie were yelling through the phone as if it were broken. Shouting out this man's prescription business all out in the open. I knew exactly what medication he was getting on/off. Which I should not have known. When I was finally able to be helped, Kimmie said the pharmacist was going to advise me on the medication, I said okay. Cheyenne has came over, looked over my papers and then asked me why my doctor prescribed the medication I have to me. Maybe I don't understand the roles a pharmacist would have, but I don't believe that is any of her business?? It has already been prescribed to me, so the reason behind it should not matter. I just ignored her question and she continued on with the counseling for the medication. Before she could finish, for some reason, she had to jump on the phone again and was yelling through the line to the same customer about his medication midway of her counseling. Overall, the service of the pharmacy was very poor, unprofessional, and disrespectful. Hopefully some training goes into the department soon. read more

Pharmacy communication is horrible. I have had four consecutive experiences getting a perscription refilled where I get there and they tell me they need additional authorization from my Doctor and this is after they call me telling me my perscription is ready for pickup. I even called ahead to ensure it would be ready this time. I will never spend another cent at this location and in the morning will be moving my business to a different pharmacy. read more

I have been a customer at Walgreens since living in South Sac and Elk Grove over the past eight or so years. The staff is pretty friendly and the photo services are awesome. I recently used the one hour photo services; loaded my photo online and my pictures were ready within the hour and the photo quality was bright, sharp and there were no surprise adjustments! Will be using them all the time... FYI; if you sign up on their email list you will receive discount throughout the year.. read more

It is terrible. The app never works, and the Indian manager woman was so rude. It was not my fault that their app doesn't work. Why bother to go the store that they treat customer like trash? There are many options out there, where the company train their employees, particular their managers properly. read more

The pharmacy is never open at 8am. Change the sign to say 8:10'-8:15 AM. Or rethink your attendance policy