I'm not sure why people are giving such negative reviews for their pharmacy? We recently switched from Walgreens to CVS because of update by insurance and I have been getting the most pleasant and efficient drug refills and new prescriptions for the family. They are 1000% more efficient than Walgreens (most of the time you have to wait their for additional 15-30 minutes for them to start on your prescription after request refill from even a day before). Believe me CVS Elk Grove Florin have been a blessing for us this year. Thank you. read more

yea ngl man i feel like a lot of the staff here are inexperienced. i was doing a drop off for prescription and the employee aint rly know what to do fr. she kept having to go to someone else for help and i ended up waiting for like 20 mins for her to process the prescription. read more

As usual long line, one slow cashier. Didn't have my Rx ready earlier even though I'd gotten 10 emails saying it's ready. Incompetent and slow. read more

CVS Pharmacy - Drugstores Near Me - Sacramento, California

If you are picking up a prescription, buyer beware. My provider called in a prescription to this pharmacy at 11 AM. The pharmacist and tech did not check the voicemail so when I showed up around 3:30 PM there was no record of a prescription. I contacted my provider who called the pharmacy and provided the details for the prescription. When I was checking the details of the prescription on my phone, I noticed that the dosage was higher than it should be (150 mg instead of 100mg). I brought it to the pharmacist's attention who insisted that my provider had said that the dosage was 150 mg. My provider had to call again to clarify because the higher dosage was not the prescribed amount. I picked up my prescription and, out of an excess of caution given the multitude of errors, decided to count all the pills in the container. In fact, it was one pill short. I went back to get the missing pill. There was no acknowledgment of the error, no apology, nothing. I was given the pill and overheard the pharmacist and tech discussing the fact that they need a new pill counting machine. While my medication is not a high-risk medication, my concern is for other customers that are on high risk medications- like heart medication- where a higher dosage has the potential to cause significant harm. And while being short one pill might not seem significant in my case, I do worry about people that are on special medications (like epilepsy meds) requiring monthly refills that could put a patient's life at risk by missing one pill. Errors do happen. I don't think this was handled well. I write this review because I'm concerned for patients going to this pharmacy. if I had several errors in the course of a very short period of time, I can't guarantee that you might not have a similar experience. If you are a patient at this pharmacy, please, triple check your medication, the dosage of your medication, the frequency that you should be taking the medication, and count your pills. read more

Get your meds picked up anywhere else. Arrived 45 minutes after they said it was ready. They told me to wait 15 longer. 45 minutes after that it's still not done. They don't care in the slightest read more

Horrible voice tree system, unable to talk with anyone!! CVS should not be allowed in the business, no customer service!

I am disgusted! I'll be changing pharmacies as soon as I can! I made special trip to pick up my Rx tonight at 7:00! I found pharmacy closed! Asked ck out Clerk about that as online said pharmacy was open till 8:00pm! Her answer very unapologetic was if a didn't go to "their" website others may be wrong!! Sorry, but I couldn't believe it! What if I needed Rx tonight & would be very ill w/o it ?!? They should make sure all times match up...in my never-to-be humble opinion! I may be wrong, but I doubt it!! On another note...are they closing store soon? Shelves are looking very bare and out of many items! Thanks for letting me rant!!! Very hot, wasted trip!! ‍ read more

Came here last Friday to get my 80-year-old mother, a shingles shot and some other immunizations. The pharmacist was very nice man but he said to come back next week to get your shingles shot because it's too hard getting them all at once on the body. My mother is non-ambulatory with Alzheimer's and it's very difficult to get her out. I brought her there today at 11:30 making sure it was way before lunch which is at 1:30. Well got there didn't see anybody in there, but the lady said you need to come back after lunch. It's not a good time right now. I explained to her the situation, but she didn't care at all. Probably the rudest customer service I've ever dealt with and I will never go there again and I suggest you don't either. read more

I wish I could give 0 stars. Sayid (not too sure how to spell the name) was rude, argumentative, and completely unprofessional and unhelpful. I placed a prescription delivery. I saw a text saying it was delivered as I was out for the day. When I returned.... No delivery was made. When I called the pharmacy I was told by this person I was wrong and my prescription was returned to stock...... not followed by "however I can refill it and we can deliver it or you can pick it up today" had they said this all frustration could have been avoided. It was as if the person was accusing me of making this up. Then as I was talking I was interrupted by them saying "you keep repeating yourself' I could not even finish my sentence. I'm changing pharmacies!!! read more

Came in to get my son medicine for his stomach on top of a little toy all the toys were out of place I went up to ask Hoa for a price check and she told me I see you looking at all the toys you can't find a price over there ? Like is it that hard to scan it to price check it for me ? She said and just really rude about it . read more

I came in for the new covid vaccine today, and was helped by a young pharmacist named Gerald. I found him to be not only conscientious and competent, but also courteous and kind. This is extremely important for a senior customer like myself, and it made my day ! read more

Worst pharmacy experience the girls where ignoring this customer and laughing in the back when they were supposed to fill his prescription. The pharmacist even had to tell them twice and he had to check me in. In the past the wait was long because there were so many customers but now I realize it's the employees. I switched to Rite Aid and my meds that weren't covered at cvs some how were covered at Rite Aid. I understand trying to have fun and work but to mess around while you handle ppls meds is crazy to me. read more

I'm not entirely sure the name of the man I was speaking with but he was extremely rude when I was asking him about my medications and how they would interfere with one another told me I "should be fine " and then when I told him I'll just go ahead and call the advice nurse he laughed and hung up on me . read more

I Love my CVS & pharmacy. It's usually quite busy, but I know they are doing the best they can! I find if I share a smile or a kind word, staff tend to lighten up. Pharmacy staff have always helped and paid attention to my issues. read more

After finishing my dental appointment down the road, I decided to check out this CVS instead of the one I normally shop at near my house. I had some coupons I wanted to make use of before they expired, so my sister who works at my dental office directed me to this one. She warned me to watch out for weirdos that might be lurking around the outside of the store, but fortunately, there were none when I arrived! In fact, the store was clean and well maintained both outside and in. The interior was spacious and well organized. I was able to easily search through the aisles for the products I needed without asking for help. I even found one of my favorites: Frizz-Immunity Primer by Frizz Ease on the shelf, when I almost gave up looking for it at other stores! So of course I bought two! The employees were nice and I felt quite safe shopping there. Looks like I might visit this store more often, or at least every 6 months after my dentist appointment! LOL! read more

I am indeed a couponer, and the staff here never treat me immorally. They greet me, ask me if I need help, and when I pull out the coupons, their attitude never changes. I truly hate the couponers who ruin it for everyone else. One bad apple can ruin a cashiers day. I always smile and make sure the cashiers know that I'm easy going and follow the rules. Cvs here tends to always have things in stock, when I need it. I never leave the store without purchasing something. :) read more

CVS Pharmacy - Buy 6 wine/spirits, and you get to keep the bag! - Drugstores Near Me - Sacramento, California

This place is a shit show! I don't normally review places like this but the pharmacy is a mess. They open and close when they want. They text people that their meds are ready but when you come to pick it up it's not. The clerk are no help. They always pawn stuff off to other people. Having you jump from one register to another. Just so the pharmacist can tell you it's not ready and there is nothing they can do. Wth people!! Get off your meds and get to work. These employees are not worth the money they are getting paid. Ridiculous!!! read more

I always come here for passport service. The gentleman working at register this afternoon says they no longer do passport picture service.

We dropped by this CVS to a grab a few things. I asked one of their employees where they have the travel sized items rack and he happily walked us over to the aisle. We got what we needed and checked out with a smile. This store was clean and orderly. Nice, helpful and friendly all around service... read more

Staff here are quite hit or miss, some of the cashiers are nice, others are kind of rude. I don't live close by here so I don't usually shop here but since my mom lives in this area, we come here sometimes. They do have pretty good stock probably b/c they're not friendly to couponers and deal seekers. One time I wanted to buy eggs and they had exactly 1 dozen left and yes, it was towards the end of the week, but seriously? Prices are very high at all CVS stores if you were to pay retail, but some of the deals they have are decent. This store shares a parking lot with Safeway so it can be crowded, somewhat chaotic to get in and out and people really drive too fast in this parking lot or swerve around other cars when they can just wait all of a few seconds for people to move. This is an older store but they have remodeled and it's a pretty big store (that used to be Long's), so they have quite a selection of all kinds of health and beauty supply and sundries and other essentials. read more

This CVS pharmacy is pathetic! If u can go the extra few miles to one up the road do it. I have been here 2 separate occasions trying to get 2 different medications and they didn't have it. I came again for a different medication my doctor sent here and they don't have that one either. So inconvenient. NOT DEPENDABLE get your sh** from a different PHARMCY. . Save urself a trip read more

This pharmacy never fails to disappoint! The cashier is quick to ask for copay but is giving me the wrong prescription. No apologies whatsoever. "We will try to order the right one." That is all I heard. read more

Since I started coupon-ing, I started to shop at CVS. They totally have good deals. Make sure you sign up for the extra care card, it is totally worth the savings. Too bad this isn't a super market, if so - i do all my grocery shopping here. Workers at this locations are friendly - they don't complain when I use coupons, they answer all my questions, and they are patient. Altogether, they have great customer service here. read more

CVS Pharmacy - Had to come before work before items run out - Drugstores Near Me - Sacramento, California

Stopped by the pharmacy to inquire about the new booster. No one was waiting and no one was in line anywhere. I was told that I needed an appointment anyway. What?? It didn't make sense so I went elsewhere. I won't be going back any time soon if ever. read more

Has to be the worst pharmacy in the area. I had an appointment for a simple flus shot, I arrived 10 minutes early. I waited 30 minutes and the pharmacist was still not ready. She was occupied in other tasks and speaking with others with questions and completely ignored my appointment ( which was now 20 minutes overdue). Only when i told the clerk to just cancel my appt, the pharmacist offered to help me. I just cancelled, despite having to have traveled 20 minutes to get there. AVOID this pharmacy! read more

Not many employees around but they're friendly, have minimal of necessarily things. Good place to grab something really quick because they had short line. read more

CVS Pharmacy - Drugstores Near Me - Sacramento, California

I thought Walmart was the worst when it comes to returns with a receipt...NOT...CVS tops Walmart! I made a purchase prior to COVID-19 and attempted to return it after COVID-19 hit and I was told that they were not taking any returns at that time but to check back periodically. Finally today I checked and they were accepting returns again. BUT even though I paid cash for the item they could only give me a cash card to be spent in their store! BEWARE...CVS DOES NOT HONOR YOUR CASH PURCHASES!!! read more

Had appt for covid vaccine, was able to come in earlier. When told the gal who was giving the vaccine that I had Botox today she immediately contacted the pharmacist Harry. When I asked about the issue and explained to him that Botox isn't a immunoglobulin and shouldn't impact the vaccine he looked it up and said initially that there were contraindications but then later said there were no documented issues but would recommend waiting 10 days. Botox is a neurotoxin and there are no studies saying there are issues, now fillers are indeed contraindicated. Tried to reschedule appt online and now they are all booked up/full. What a waist of time. Very disappointed. read more

Do not go to this PHARMACY. They were inconsiderate when filling my Rx. I found out that I ended up paying $210 more than I needed for eye drops . read more

Wow. I'm sorry your life has been reduced to counting pills, but I never forced you to spend 100k on a degree that landed you in the back of CVS. Maybe drop the hollier than though attitude, go back to school and take up glass blowing. These guys constantly screw up my meds and give me attitude. Also learn to spell my name... read more

I'm changing pharmacy after I write this review. Poor customer service both in-person and on phone. If you enjoy waiting for them to provide service to you then this is the place to go. On different occasions I've waited in line for pharmacy tech to assist and on numerous dates I've waited over 20 minutes. The line wasn't long and I was either the next to be serviced or the second in line. I figured these were just one of those days but noticed it always happens. It's been couple of months since I've gone to CVS and today I've decided to call and have been on hold for over 19 minutes waiting to speak to someone. OMG! While holding I remembered that I am waiting just as long as I have waited in line... What a service! read more

So my son started a new bottle of pills today. So I count them to make sure he takes them. The bottle is suppose to have 30 I counted 24 because my son took one. I called and the pharmacy manager tells me, well that's not possible because they use a machine to count them and it's right on the count. I explained to him that it's wrong, and we were shorted. He has to take one a day and has to go the 30 days with them, so now because their system can't possibly be flawed in any way shape or form my son won't have his pills for five days at the end of the month. I'm furious about this. He has the nerve to ask me if there's any way someone could've taken them. It's hard bought to get him to take them, that I have to count them out. Furious and concerned mother. I will be back to pick up his four future prescriptions and take my business elsewhere. read more

This CVS had a good selection of everything I was looking for. Good makeup section, good holiday this-n-that aisle, and oddly this store has been the only place I've been able to find Tylenol in months. (Did the United States start an embargo against Tylenolandia or what?) Good lookin out, CVS, because no other store was hooking me up with a Rapid Release gelcap to soothe my headache today! Plus, this is totally random, but I love that CVS stores always seem to have a mini section of hippie clothing for women- all the colorful tank tops, skirts and dresses you could need at a pharmacy. It cracks me up, I love it. read more

I like this CVS location. It's clean, the workers are friendly, and I almost always find what I need. I've hardly ever had a bad experience. They just remodeled and it came out great. The store is much more easier to navigate. A couple of my old friends still work there, such as Mitchell Geer, and always give me good service. I recently went here to find supplies for my boyfriend's Easter basket and found everything that I needed! Thanks, CVS! read more

Worst Pharmacy ever!!! Since Rite Aid closed down, all my moms prescriptions were transferred to CVS Pharmacy. Never had a good experience every time I picked up my moms prescription. No one seems to care even though the line was long. Floors was always messy and dirty. Poor customer service and and it always take 2 or more days to refill a prescriptions. This place is a mess!!! Need new management. read more

CVS Pharmacy - Drugstores Near Me - Sacramento, California

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This store has the absolute worst customer service. The transaction that I was not able to complete at this store, I was able to complete it at the CVS on Watt. The manager need to relearn about customer service. read more

Pharmacy is slow with never-ending questions when paying for Rx's. Will go back to mail order.

As a couponer, I enjoy going here to shop and save money. They hardly run out of products I'm interested in and if they do, a RAINCHECK will be issued. The staffs are polite (cashiers and managers). They'll ask if you need anything and will be happily to assist you. The store is clean and I like the environment. Love it here read more

I love CVS because it's just so convenient and it has everything that I need if I'm in a rush or ran out of one thing. The reason why I'm giving this location 4 stars is because when I walked in there today, my allergies started acting up so bad. It's so dusty at this location I could barely keep my eyes open and I couldn't stop sneezing. I work at a fast food restaurant and cleanliness is a very important part of customer service. Please have someone dust or wipe down the counters every once in a while. On a good note, the customer service was fast and friendly. read more

I went in to look for Theraflu b/c that's the only medicine I actually like that works wonders! But sadly, found out it's been discontinued...but CVS has little signs in the aisle saying it'll be back soon, YAY. I like this CVS, it's better than Walgreens and Rite Aid in my opinion. There weren't a lot of cashiers though...and it was kinda vacant. But it's neat and organized, so I don't see a problem. read more