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    Walgreens

    1.9 (98 reviews)
    Open 7:00 am - 10:00 pm

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    Oil of Olay and gift card center.
    Jacqueline F.

    I forgot what I came here for, but I found it. No, it was a Coca Cola, my husband wanted a rum and coke, and I knew that Whole Foods, where I was going wasn't going to have one. So, I went in on an exceptionally rainy day and found my coke. The people working there were totally nice and the cashier brought this review up by a star.

    My call long from calling this pharmacy
    Jessica A.

    I came last week Thursday to refill my prescription, they said it would be ready Tuesday by 5pm. I came back Tuesday to find out it's delayed. The pharmacy said they will call me when it's ready but should be good to go by Wednesday. It is now Friday and I have no prescription. I called and the African woman in the pharmacy quickly answered and put me on hold with out asking me what I needed. I called the store and they walked back to the pharmacy and told them to pick up the phone. The Mexican woman answered the phone and told me that my prescription was out of order and they don't know when they would get it back in. She did not care, she did not try to accommodate me, they did not tell me I can transfer my prescription to another store, they did not calls other store to check if they had it. I am out of medication which is dangerous for me and my condition. I am switching pharmacy because they do not care, they do not pick up the phone and they hang up on you.

    people shopping in a grocery store
    Dessy G.

    I'm writing this review while I have been waiting at the pharmacy pick up window for at least twenty minutes, and still fourth person on the line. Hopefully the prescription I've been notified by text message this morning is actually filled and my waiting is worthwhile. I've been using this pharmacy in the past eight years, but in the last 6-8 months it been very poorly managed. There have been number of trips on which I've been told to come back next day, even though the system have already informed me the prescription have been filled. There was a case when after a minor surgery I needed an antibiotic filled in within the same day. It was sent to them, but since they didn't fill it in I had to go after hours to another Walgreens pharmacy in El Cerrito which is open late and where it was done right away. Eventually, what I did is moving to Costco pharmacy. But they still filled the prescription, even after I opted out of their services. That speaks how disorganized everything is! Few months back I requested to speak to the pharmacist in charge. She explained that she had taken two weeks vacation around the holidays and therefore they are backed up. Miraculously, today my prescription was ready for pick up and the over 30 min I had to carve out of my busy afternoon were worth it. However, I hope not to be back.

    March 2023. Come any time and the line is ridiculously long for pharmacy.
    Alyssa R.

    Worst customer service. Look at the pharmacy line and how ridiculously long it is 15 people in front of you. This is 3 different days. March 2023. When you call the store they will put you on hold then 5 minutes later connect you to another customer and the customer will be asking you about a product and to put it on hold.

    Info from the app
    Kristen Y.

    After closing the Ashby/San Pablo Walgreens, our prescriptions were transferred to the Gilman store. It was ok at first but then there were random days when the pharmacy was closed due to staffing. It made getting our meds difficult. Now it's an even bigger struggle because they've temporarily closed the pharmacy and I have no meds left. There's no mention of transferring to another Walgreens. I'm trying to transfer them to CVS but who knows how long that will take. It makes me nervous, not having my meds. Thanks, Walgreens, for putting customers in danger.

    People waiting in line for critical medications, many will be denied

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    11 years ago

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    15 years ago

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    12 years ago

    Everything close early in Berkeley on Friday! The staff was very nice to let the folks in my car use their restroom. Thumbs up!

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    13 years ago

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    10 years ago

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    16 years ago

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    13 years ago

    decent prices, close to my job and home, and the pharmacy dept employees are nice!

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    15 years ago

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    Page 3 of 3

    Ask the Community - Walgreens

    Review Highlights - Walgreens

    Bang Across from Dollar Tree & Whole Foods Market , Gilman & San Pablo Streets in Berkeley.

    Mentioned in 3 reviews

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    Walgreens

    Walgreens

    1.9(185 reviews)
    2.2 miSouth Berkeley
    $$

    I am always so pleased when stores follow the same model from location to location. Walgreens is no…read moredifferent. While traveling in Berkley, CA I stopped by a Walgreens to get a few items. Always being located on a corner spot, they are an easy in and out off the main road. The handicap parking is also very centrally located close to the doors which is not always the case. I am always pleased when I am properly greeted when I walk through the door. I am especially happy when a clerk or cashier look up from what they are doing to acknowledge a customer walking through the door. This store, like other Walgreens is big and bright with clean isles to navigate through. I needed a few items ranging from pharmaceutical to paper goods. They had plenty of items to choose from and I pleased that their house brand is a substantially reduced price and the same item. I had to make an 8 X10 enlargement and it was an incredibky easy task from transmitting the photo from my phone to submitting the photo to the printer. $4.95 is a price to pay to a print and they had a great frame at 60% off for 4.99. Overall a really easy and simple task from beginning to end. Check out went very quickly and I received the same cordial greeting as I left as when I came in. Kudos to a nice team here at Walgreens.

    Long waits and chronic understaffing…read more.. Plan on a very long wait at this pharmacy- it's always understaffed, with usually just one person at the window (sometimes two), leading to snaking queues with chairs down the aisle. I've waited 30+ minutes multiple times, even with vaccine appointments. Calling is no better; you're on hold forever due to the backlog. They're slow and overwhelmed. Switched to insurance-covered delivery--tipping the courier is cheaper and faster than dealing with this hassle.

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    Walgreens
    Walgreens - Xmas wrapping with empty shelves.

    Xmas wrapping with empty shelves.

    Walgreens - Pharmacy staff is just arriving and raising the partitions to open the pharmacy this morning.

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    Pharmacy staff is just arriving and raising the partitions to open the pharmacy this morning.

    Walgreens - drugstores - Updated May 2026

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