My sister and I came in yesterday just browsing for some products for her face care routine. We…read morewere pleasantly greeted by Robert who helped us out! We appreciate Robert so much for taking the time to check my sisters skin type and also recommend great products that she can incorporate into her skin care routine! We also got some free samples and great suggestions for how to use them! I definitely recommend this spot if you're looking for someone who has knowledge and insight in skin care products!

Amanda is amazing. She took time out of her day to teach me about all of the amazing products…read more My favorite is the Hand Cream! Thanks Amanda!!

When I travel to that area, I always visit this location. With my hair growth journey, I have had…read morepositive results with their product. The staff is always welcoming. Very knowledgeable and helpful for my questions. Sierra was pleasant and engaging in my needs and experience. The appearance of store is clean and easy to access products. The tea is so good! Its a must have.

Although it's very much a Zen like spa establishment it doesn't initially feel like a guy type…read morespace, but alas, it is! I have been coming here for years, in particular for their shave cream, which is really great product; but also for miscellaneous items like foot cream, etc. I always feel welcomed and comfortable and the service and staff are very friendly and helpful. They do have a good selection of men's products and it's not fussy or overly fancy, just solid, reliable and feel good things. It is pricey, yet, I have always found value in what I get. They have a good rewards program too. It's a good store... go browse.

OK, so it's PROM SEASON!!!! If you know, like I know, it's extremely difficult and equally…read moreimportant to have an amazing makeup artist. I'm old school, so I grew up on M.A.C. Lipgloss and Ruby Woo. Last year, I struggled with finding the right makeup and had zero luck with a makeup artist for her junior prom (if you don't remember, reference my previous reviews). This year, I told myself for senior prom I would find the perfect makeup artist to assure everything would look fantastic for her high school grand finale. I called two days prior (I know, so much for preparation, right?). I was advised that though they were booked, there may be a chance for securing an artist via walk-in, so today's later, we crossed our fingers and toes and moseyed into the M.A.C. in Emeryville. We were greeted upon entering by the makeup artists who were all diligently working on clients as well as multitasking assisting customers with locating desired items and checking out. After perusing the store, I was approached by the store manager, Matthew, and I explained to him that I was advised to arrive between 2-4 p.m., that I was hoping to make a purchase and have makeup applied for my daughter's prom. He did inform me that they were fully booked and that we likely weren't going to be seen; however, he did agree to check the schedule. Luckily when a previous appointment was a no-show, Matthew asked how soon I needed to leave and explained to me that there would be frequent breaks as he assisted customers, but if I was accepting of the terms, he would service my daughter. Matthew was friendly, communicative, informative, and professional. Truthfully, I can't say enough about how positive and empowering this experience was for my daughter; she was properly matched, given both skincare and college advice while being included in the decision-making process. Matthew did a phenomenal job! My daughter was happy and I myself was grateful and throughly impressed. My daughter applied her lashes herself at home as it was her personal preference. We received so many compliments on her makeup and walked away with items recommended and used to create and possibly recreate the look. Since I've posted her pictures online, friends and teammates have reached out to hopefully secure a makeup appointment for themselves at the M.A.C. store in Emeryville. We will most definitely be returning customers as we have quite a few special events coming up as we prepare for her high school graduation. Helpful Tip: Call in advance to secure an appointment especially on the weekends.

The WORST makeup experience I've ever had! Phillip was extremely rude from start to finish, and…read morethat in itself was shocking due to the fact you could tell he was "pretending" to be courteous. But when it's not genuine, it's always transparent. I should've read the reviews first; I would've avoided this location. I don't understand how he is the Store Manager based on these reviews showing a clear history of rude behavior and dissatisfied customers, but perhaps MAC doesn't care about their clients. When I arrived to the store, I had the unfortunate experience of Phillip doing my makeup. He listened to NOTHING I asked for and wanted in a look. And it was clear he wasn't a good artist period based on his techniques! My foundation was orange, the liner around my eyes was crooked, horrible blending, clumpy mascara, and creasing around my eyes. I told him repeatedly I didn't like the look, and each time he made it worse. He had no idea what he was doing! I ran out the store, fast, which is why I didn't get a chance to take any pics - and ran over to Sephora to wipe the garish 80s drug addict-prostitute makeup Phillip gave me, and it was there that a real, talented makeup artist gave me the look that I wanted...and it was there that I spent my money on all products she used on me. Avoid this location and avoid Phillip at all costs!!

Crystal F is absolutely the best and consistently provides exceptional service. I've seen her for…read moreextended bikini waxing, full leg waxing, as well as brow lamination and tinting, and every appointment has exceeded my expectations. She is incredibly sweet, professional, and makes you feel completely comfortable throughout every service. Her attention to detail is outstanding, and she always shares helpful beauty tips that I truly appreciate. You can tell she genuinely cares about her clients and takes pride in her work. I highly recommend booking with her!

I have a Benefit voucher for a lash tint party that unfortunately I have not been able schedule…read more Every time I call, I am told to email Nancy Volantin (the store manager?) but I haven't been able to get in touch. We had a call scheduled but unfortunately something came up and I had to reschedule. I have yet to hear back from her since 7/9. I would not recommend getting buying any packages or doing parties this store.

Visits to Francesca are like mini vacations. It's almost unreal how relaxing her space and…read moretreatments are, and we're so lucky to have her in El Cerrito. I've always left her care feeling perfectly refreshed and renewed. All her products are super high quality but I haven't ever felt pressured into buying anything like I often do elsewhere...although I now have a growing collection of Botnia and other amazing items she's introduced me to. From the moment you step inside this little oasis, you're enveloped in a blanket of serenity, comfort, and beauty. You can tell that everything has been carefully and lovingly curated for your ultimate experience. Francesca's methods and knowledge are well-practiced and very evident; she has spent a lot of time honing her craft and it's obvious why she's always booked out so far in advance. I wholeheartedly agree with another client who wrote that what she provides is more of a form of therapy than anything else. I just wish I could see her more often!

I was shocked that I was told I'd have to pay $70 to reschedule my appt because I was 15 minutes…read morelate. (I accidentally took Arlington, forgetting that it's Colusa that goes to Fairmont, not Arlington; so I had to backtrack. In addition, it was very difficult for me to get away from work, as I work in a deadline-driven industry. This is why I also find it extremely inconvenient that this business is not open on weekends.) A facial is not something I would have purchased for myself, but this was a gift from my mom, who wanted me to experience a facial. This is why I especially wanted to experience the facial, not so much even for me, but because it meant something to my mom that I experience it. This being a 65-minute appointment that cost a lot at $150, being 15 minutes late would have left 50 minutes. I asked if she could do a shortened facial. (In my mind, that would have been plenty because this was something I have never experienced and didn't even know if I would like it.) But she said she would only be able to "put some cream on my face." She would neither agree to a shortened facial nor to rescheduling my appt without the steep charge of $70. Well, this seemed outrageous to me, so I was very angry but I did not lunge at her, as she wrote in a previous reply to an earlier review. That simply isn't true. The most upsetting thing was that she acted like the Queen of No from the moment I walked into the shop. UPDATE (4/12/25): For Francesca to state that I lunged at her is a flat-out lie. In addition, in her reply she is putting words in my mouth in many cases. Just one example: She wrote that I said that I didn't want a facial. What I in fact said was that "I would not have scheduled a facial for myself." That is not the same thing. Further, she states in her reply that "shortening a 65 minute treatment by *more than 15 minutes* is not something [she] is comfortable doing." If that is the case, then had she agreed upon my arrival at 15 minutes late to do a shortened facial, she could have proceeded with that right away, and we would not have have gotten to the "11:37" that she refers to. But no, the "Queen of No" wouldn't hear of doing anything to accommodate me, even as a first-time customer. She mentions that she texted me at 10 minutes after my appointment time but that I didn't reply. Well, of course I couldn't reply. If she had read my review she would have understood that I was driving at that time. She would have read that I said I accidentally took Arlington instead of Colusa and had to backtrack. But of course no leeway can be given even to a first-time customer who is not familiar with her location. After all, she is the Queen of No. Prospective customers may also be interested to know something else that I bet Francesca would not want them to know. That is that she illegally posted my photo on her company Instagram page, a photo for which I own the copyright. I had to ask Instagram to take it down, which they promptly did. And I can prove it.

High End beauty store in Ranch 99 Plaza! They sell SKII .. Shesiedo, Dior.. Price is the same as…read moreretail stores. This is a great place for Excellent source of Asian Skincare and Makeup. Prices are almost close to retail if you were to get the items at Macys etc. Come here for SK-II!

NEVER never go here. the lady followed me around the store claiming she had to be real close to…read moreanswer any questions -- even after I told her i had none. At one point she grabbed my sweater and commented on the weather. Kept making sure my hands were in her sight at all times. I have a feeling this would have played out differently if I was someone else.

Pablo provided excellent customer service during my visit to the beauty supply store. He was…read morefriendly, knowledgeable, and took the time to answer all of my questions. He helped me find exactly what I needed and made the shopping experience easy and enjoyable. His positive attitude and willingness to help really stood out. Employees like Pablo are the reason customers want to come back. Thank you for the great service!

Bought a replacement blade for my Babyliss clippers here. Pretty sure it's counterfeit - fake…read moreitems. It won't even cut the hair on my arm. These are $350 clippers and usually cut extremely precise. Ill never go here again.

For years I've heard of E.L.F (stands for eyes, lips, face) from various beauty magazines and other…read morebeauty bloggers singing their praises. Last year I decided to give them a try buy purchasing few of their items to try...I have to admit for the money you really can't go wrong. The company was founded in 2004 in Oakland, CA and the purpose is to seek high quality cosmetic and beauty products; sell them at an affordable price point. As a result most of their items sell for about $3-$6. Of course companies like Consumer Report have been reporting for years that the $36 shampoo and the $25 mascara that you buy does the same thing that the $1.00 Suave does or the $3.00 Maybelline...which by the way is super model Cindy Crawford's favorite mascara https://www.townandcountrymag.com/style/beauty-products/g26132693/cindy-crawford-skin-care-routine/ Allure magazine wrote an article recently on celebrities' favorite drug store brands here https://www.allure.com/gallery/celebrities-favorite-drugstore-products I think there is some kind of psychological thing where we feel that if it's $3.00 then it must be inferior when in reality the $25.00 mascara is probably made in the same factory as the $3.00 but it's slap with different label....I read a while back that Christian Dior makes Sephora's house brand make-up which makes sense since they're owned by the same company.. You can find E.L.F. items at all your favorite discount places like Walmart, Target, Ulta beauty, CVS and Walgreens....check their website for more retail locations https://www.elfcosmetics.com/store-locator Right now their stock is trading about $9 and change....the company is really healthy financially.......both short terms and long term. In fact they've ramped up their profits by 47% from last year. They have seasoned executives running the company...the Current CEO hails his way from Clorox and Schiff nutrition...and they have a strong overseas market....worth checking out if you're looking for an undervalue stock....