The ladies at MAC Berkeley are the best! Came here to get wedding ready and they made sure I had everything that I needed including lashes and remover! Friendly service and perfect location on the corner of 4th street! Highly recommend! read more

I never get my makeup professionally done, I'm always afraid to. I've been afraid I would look overdone. I made an appointment to get my makeup done for the day of our 30th wedding anniversary. Jaron was scheduled to make me up. He asked me if I'd like a natural, dramatic or in between natural and dramatic look. I told him I'd love in between because it was a special day and we were taking many photos. I showed him my dresses, I would be wearing two dresses and our anniversary party was an old Hollywood theme. I also asked if it was possible for the make up to last all day. My sister in law came to get her make up done as well as I was purchasing some of the makeup Jaron put on me my sister in law surprised me by buying everything as an anniversary gift. So so sweet and such a great treat. My husband prefers a natural look but he thought I looked gorgeous. He said he was hoping it would be more than natural for this special day. Jaron did a fabulous job! I was so very happy. He matched my foundation color to the T, he gave me a classic deep red wine lip color that had some shimmer/glitter to it. And my cheekbones were so dramatic. He gave me a beautiful Smokey eye. Hubby kissed me throughout the night yet his lips were not smothered with the lipstick. My makeup did not smear or fade even once. I was thrilled with every photo that was taken all because of Jaron's amazing flawless talent. I wish I could get my makeup done all the time now. I've already tried to get my makeup done again with Jaron but he wasn't there and the day was booked. Be sure to book your makeup appointments ahead of time. I'm adding quite a few photos because the awesome and fun staff here at M.A.C wanted to see photos. I'll most definitely be back!!! read more

M·A·C Berkeley - Feeling flawless in all photos thanks to Jaron at MAC! - Cosmetics & Beauty Supply Near Me - Berkeley, California

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Always love coming to see the 4th St team for glam! Recently came to for two events and the ladies did a fantastic job (as always) making us look and feel our absolute best. They are all SO talented. We have worked with Anisha, Osha and Ashley and HIGHLY recommend them! read more

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Gurrl, I just stepped up my makeup application game! I was struggling with my foundation and highlighter tools for a minute, but then Desirée from MAC came to my rescue. She recommended two brushes that have drastically improved my morning routine. I'm using less foundation now, and my skin looks incredibly natural. I'm also head over heels for the rose gold bronzer that Desiree suggested. I had tried every highlighter from Fenty to Huda Beauty, but there was just too much sparkle for my taste. If you're ready for your glow-up, swing by MAC in Berkeley and ask for Desirée. She's incredibly talented, and approachable, and will definitely hook you up. read more

M·A·C Berkeley - Beyonce' RWT - Cosmetics & Beauty Supply Near Me - Berkeley, California

I like this store better than the one in SF by Macy's because it's small and personal. I like that the staff will help you find colors to wear. But the most frustrating thing for me is that I can find a color that looks very good on me and wear it, but once I'm done, I can't go back and find it. The color of the barrels and pencils have changed, the color name may have changed. In a case like that, it feels like doing something like buying several of one color is in in order, but that doesn't work. Their lipsticks expire and run. I do like their service and find them to be better than the store across the street, but being that I'm not a regular makeup wearer or buyer, I just wonder the wisdom of buying something that won't hold up for as long as I'd like. I certainly hope that the people working there are being paid a fare wage because they seem to like working there and seem quite knowledgeable. For makeup and service, they are pretty good and for some reason, I'm willing to try on the various lipsticks, something I'd never do in another store. read more

First of all, I am particular about make up stores. If I walk into a messy counter, empty shelves, dirty products I turn right around and don't give a second thought. And worst, rude sales reps. But not at this location! Very clean, organized and I love all the skin tones they cover. I am the worst when it comes to finding my right foundation. Thank goodness Osha M was there to help me!!!!! Not only did she take her time showing me different shades, she allowed my face to oxidize! Make up changes quickly to my temperature and she sure did notice. I like the large windows that allowed the natural light into the place. Needed my girlfriends to chime in on opinions cause I am blind as a bat when it comes to color! I was able to get all my items in one location and Osha made sure she got me on the MAC loyalty program. This location has the sweetest ladies!! If you come In give the ladies a hello from me! They are the best sales team! read more

M·A·C Berkeley - Awesome professional and tooo cute! - Cosmetics & Beauty Supply Near Me - Berkeley, California

I was greeted by the entire Mac staff when I arrived for my appointment. The make-up artist Desiree greeted me with a warm smile. She was very professional ,courteous ,knowledgeable and mostly important very talented. Desiree made me feel so comfortable. My makeup was on point I received so many compliments. I would Highly recommend Desiree read more

M·A·C Berkeley - Makeup by Desiree - Cosmetics & Beauty Supply Near Me - Berkeley, California

Desiree does an amazing job with makeup trials! She is kind, knowledgeable, and knows what she's doing. read more

I love this store and I have never even been there?! I got some help over the phone from Janáe. She was lovely, knew everything about her products and had the latest and recently restocked colors shipped out to me quickly with no fuss and an adorable personal note. I can't wait to visit in-person someday. Until then, I will always call back and ask for her. Thanks Janáe!!! read more

I'm here today for National Lipstick Day. This annual event is hosted by several cosmetic chains. You get a free lipstick but there are only 100 per store. The lipstick value is $18.50. I got here at 9:30 am and was #28 in line. The line is VERY long. It's also a very cold & windy end of July day. They only allow 9 customers in at a time. It's cool cuz I brought a light jacket & music. The Aaliyah limited line was also 30%off for today only. I bought 5 lipsticks and glosses from this line to sell on eBay at some ridiculous price later. I like that MAC takes your empty containers and will give you a FREE lipstick or shadow of your choice for every 6 empties. I got one of those in addition to the freebie (I LOVE freebies!). Everyone knows how much I love me some MAC! Parking is free in the lot behind the store. read more

M·A·C Berkeley - National Lipstick Day! - Cosmetics & Beauty Supply Near Me - Berkeley, California

Love the women who do my makeup here! Been coming here for couple years now. I always make an appointment. Employees try their best to accommodate every visit. Love it here! Hope I continue to have the best experience. read more

Ugh. I did NOT want to come here. Kinda like ladies don't want to go shopping in Napa Auto Parts. But, missy says she needs some concealer something-or-the-other and Macy's was going to be more expensive. I've always heard women speak in reverential tones when the subject is makeup and MAC comes up. So it must be good stuff. Its too bad that 4th St parking is always a hassle. And this is a -cramped- little store. All the better to make me feel uncomfortable walking in with no woman (all the women turning to stare, like a dangerous alien just walked in, didn't help either). Had to withhold a double take at the workers. Some looked completely out of place, IMO. I will not go into detail because it'll cause ill words, but some just didn't look like MAC-level stuff was what they were selling. The sales transaction (for a lil mini reeses cup size container of magic potion or something) went well enough. Sorry lady that I knocked over trying to get out of there. I had someplace else to be - anywhere. (not really, don't get mad). read more

This is one of my favorite MAC stores or make up store. Well, so far Mac makeup is the only one that I know I'm not allergic to. The place is fairly big, the ladies are nice and they don't always upsell you. It's also the closest one to my house. Few things I don't quite like about this place: parking can be hard on the weekends. they close at 6 pm service can be confusing. I came in Saturday to replenish my make up supplies and a lady greeted me, showed me their new products and right when I'm about to tell her I'm buying, one of the staff pulled her to put make up on someone. Then I stood there in the middle of the store waiting for someone to help me. 10 mins later I got my help. This place is always busy on the weekends. I think they should put more staff to help everyone... maybe a couple of separate girls to just put make up on. read more

I got my makeup done today by Desi for my maternity photos, and she did an amazing job! She asked me questions before starting regarding the event, whether it was indoor/outdoor, my dress color, how I would do my hair etc. she was very knowledgeable about all the products used and how to best manage my dry skin with the matte makeup required for an outdoor photo shoot. I was very impressed and would definitely rebook with Desi. read more

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LOVE THIS LOCATION! Inventory: Selection Galore Parking: Free and in a Private Lot Staff: Informative and know what they are doing! read more

M·A·C Berkeley - MAC Select Member - Cosmetics & Beauty Supply Near Me - Berkeley, California

I was in desperate need of makeup for an event later that evening. Signed up For a 15 minute consult online. Was warmly greeted by Marta who asked me about my preferences and she took the time to understand my needs. She sat me down and walked me through the products. I was impressed with how hygienic she was about everything and she took appropriate COVID precautions. She did an awesome job with my makeup and I walked out with products I love and use. She even spent extra time above and beyond the 15 minutes as they were not busy and she wanted to make sure my makeup would hold up until that evening. I would definitely go to this MAC location and to Marta again for service and advice. read more

Well, they have everything which is a good and bad thing. I try not to go alone, or else I end up buying everything. I like that Benefit is across the street so I can get my brows done then play at Mac - really nice store and I dig the staff. New favorite product: Show Stopper Shadow... of course it's probably discontinued now.... read more

Not my usual MAC store but we stopped in since we happened to be in the area. The other MAC employees could learn a lot from the customer service at this particular store. They were nothing but helpful, funny and friendly. Almost worth making the regular drive up here to avoid the pissiness at other MAC stores. Aside from that you all know the makeup rocks. Parking here can be tight. Cute little shopping area tho. Worth exploring. read more

I've used MAC products for many years. Not only is this line affordable, the quality it outstanding. Admittedly, I've tried other products...however, I keep coming back to MAC as for me, there is nothing better. The product is a stand-alone, it speaks for itself, but what is equally important is customer care. Along those lines I would like to point out two outstanding employees...Lexi and Prisca. There is not a time that I walk into this store that I remind myself why I frequent this location...Lexi and Prisca are smart, knowledgeable, patient and professional. They know their stuff and they do not shy away from their bold recommendations or even their own experiences with the products. PLEASE, if you are in the area, visit this store....they are standouts...I will I could have given them 10 Stars each! Thanks so much Lexi and Prisca....can't wait to see all of MAC's holiday offerings! read more

I love MAC Cosmetics!!! I had a wedding to go to and wanted to look extra good. So at the last minute I called to see if they had any appointments available within the hour. The lady on the phone said that they were booked but that I was welcome to walk in and they would do their best to accommodate. Within 10 minutes I was paired with a makeup artist and she begun the daunting task of applying my makeup. Forty minutes later, I was beyond ecstatic with the results. Rachel did an awesome job and all night I received so many compliments, my photos came out flawless as well. Can't wait for the next evening out... :) Thank you Rachel, you were right about the eyelashes too!! (I posted two photos so you can see her talent) read more

M·A·C Berkeley - Makeup done by Rachel - Cosmetics & Beauty Supply Near Me - Berkeley, California

I walked in for makeup yesterday because another store had canceled on me and I had engagement pictures. They saved me! I forgot the makeup artists name but she did and awesome job, I loved all the colors and my makeup looked great. She made sure I loved my makeup, even getting the right lip tone. Thank you! read more

I am a loyal MAC customer. I am friends with artists at a few of the San Francisco stores. I get postcards and updates from MAC's corporate offices. I love MAC. This has got to be the most disappointing experience I've ever had at MAC. I ordered a mineralize skin finish online, and didn't like the shade. MAC tends to have a pretty good return policy, and I called corporate to see if I could return it in stores, so I wouldn't have to ship it back to MAC. The woman, from corporate, said that I could do it but I would have to call the store ahead of time, because some stores can't do it. I understand. So I called the bloomingdale's in SF, and they said that since they were a department store MAC, they couldn't take returns from the website. Ok, that makes sense. They directed me to the MAC store in Berkeley. I called the MAC store on 4th street and spoke to a manager, she said yes of course, just bring in the packing slip. I went in today, and it was awful. First off, there were only two girls on the floor. One was a short girl who wore too much blush, the other was a taller, thicker girl who really liked to point. As in, "I will help you as soon as I help her *points*, her *points*, and her *points* ". Kind of rude, but ok. As I came in, no one greeted me and I stood there waiting. And waiting. And waiting. I saw someone else come in after me. The tall pointy one said that she would help her, then me. I said to miss pointy that I was here before the woman who got in after me. She looked at me and smiled. What the hell. Eventually, while pointy was ringing something up, I was tweeting about my frustration, and the woman who got in after me was beaming because she (a woman with more bronzer on than a Jersey Shore reject) was ahead of me, the short girl asked if I had any quick questions before she got to the next appointed point. I said that I just needed to return something. She said she can't take a return from online. I explained that corporate said I could, that her manager said I could, and she said "sorry." Horrible service, rude employees, and just overall an awful experience. As a customer I deserve better and always receive better service than I got. It will always be worth it to trek out to San Francisco, where MAC employees are actually helpful and have brains. And PS, short girl? Wash your face. read more

Came to get my makeup done for my graduation photo session and this place once again did not disappoint. Desiree (not sure I spelled her name correctly), did an amazing job with my makeup, she made sure the foundation went smoothly on my skin and double checked to assure it all blended well. She paid attention to all details. Both Desiree and the manager were cautious of the time I needed to head out yet I didn't feel rushed. No matter where my location of residence I always end up returning to this particular store because of the great customer service. read more

Don't get me wrong, I love my MAC. I never enter a MAC store or approach a MAC counter without my recyclables for a free tube of lipstick. I love standing in front of the eye shadows and watching my entire wardrobe flash before my eyes. Yes, that's me... the obnoxious bitch you can't get around. Sorry 'bout that. Unfortunately, the MAC store on 4th has a lot of other needy makeup buyers just like me. I can never seem to get help in a reasonable amount of time. If I get something I need, it's while my friendly MAC associate is helping three-four other people simultaneously. Call me high maintenance, but if I'm going to spend $150-$200 on makeup, I want someone to sit down with me and gab. Is that too much to ask? I want to be told if the eyeshadow I'm trying on makes me look beautiful or makes me look dead. Or if the foundation I'm trying makes me look like I spent too much time in a tanning bed. The amount of space in the store is decent, but it was a tad bit bigger. I'd imagine their sales volume is pretty good. I wish they'd hire more people. read more

This has got to be one of my favorite Mac stores. It's great to finally walk in a MAC and not have every one look like scary clowns with their make-up piled on their face. It's very intimidating to walk into a store looking to purchase items, then needing help and seeing nothing but bobo the clowns working there. Many MAC stores that I've encountered have turned the smoky eye concept to a suicide look. In any case, this store is great. Like all other MAC stores, the setup is great, the lighting is wonderful and the array of choices and colors to choose from is endless. What I particularly love about this store is the customer service is fabulous!!! Their very helpful and have a keen eye for what actually looks good on you rather than what looks good for their cash register. On my red lipstick hunt, after being in Sephora for hours and not finding anything that quite matched the red I was looking for or matched my skin, My Cali BFF was like I should go to MAC. Thank GOD I did!!! Not only after tons of trying on all the reds in the store, I damn near liked every single one of them. I made off like a fat rat and found three that I couldn't live without but decided to only purchase two. I mean...does a girl really need three red lipsticks...YES :) Check out this place and ask for Evelyn...she was remarkable at helping me out :) read more

The location of this place is beautiful at night! I don't know if it's only near the winter though as they place a million lights, then again I've only been here one other time and that was also during the winter. Anyways, the service here is like a two star rating would say 'Meh,' I of course came in looking to purchase some products. I wasn't greeted upon arrival, at least if I was it wasn't good enough to remember. So I waited near the counter waiting for someone to be available and when they were they just said 'Who's Next?' huh? hmm? anyone? Bueller? Bueller? No kidding, and since I don't pay attention to my surroundings I really had no idea who was next, so of course this random girl said it was her. Then she asked for a color of lipstick I don't think even exists, giiirl puhleez. Anyways, I then let her know what I wanted, which was just 2 products, and she was like uh ok, that's it? YEA THAT'S IT NOW GET ME MY PRODUCTS. Of course, turned out they were sold out of my lipstick, but she didn't even offer to look up where I can get it, etc. I paid my way and she handed my my bag of goodies and didn't say thank you or bye, just gossiped with the rest of the many co workers of hers that stood around as people were looking for help. You can tell they have regulars because they would only help them right away. giiiiiirl, PUHLEEZ. read more

I love MAC makeup. I apply once in the start of my long day; resulting in what appears to be a chubby Asian girl with transvestite make up generously applied - to worn out, been up all night working, but still with a full face of MAC makeup. No kidding. This shit stays on. Their prep + prime brings out my short and sad lashes. If it's only the flamboyant famous people wearing this shit... than ROCK fucking ON... Let me feel like a mother fucking Superstar every day with my full face of MAC makeup. read more

It's a great product with great packaging and a fab ad campaign. This sucker is always judging the book by its cover when it comes to make-up and it's packaging, (ooooh, it's sparkly..) so it's nice to finally land on something that follows through to the inside. I had only been using the lip glass and the prolong wear lipstick, (which will come off with Pond's BTW) until one New Year's Eve where my friend convinced me to have my make-up done by a MAC pro. I did it, and while -I- think I looked like a transvestite, nobody else seemed to think so. I guess I just wasn't used to wearing that much eye shadow. Regardless, the girl did a fab job, explaining as she went along so that even I could repeat her steps. Oh, and it lasts! I had my make-up done at noon that NYE, worked until 10 (in a restaurant) went out late, passed out, and woke up with everything in tact. (make-up wise that is.) I now am MAC through and through, from brushes to mascara. My only issue: The Lighting. I'm not a makeup all day kinda girl. When I go in there without any make-up on, it's down right frightening. It is so well lit you can see every unplucked hair, pimple, sunspot, blotch, oh and I guess that's some cream cheese left over from breakfast stuck in my unbleached mustache! The staff there is always way, WAY overdone, glamorous and colorful and I feel like a slimy snail in a butterfly garden. I have found a way to combat this lingering feeling I'd like to share. Go to Kiehl's after. It's two doors down, the staff all have skin issues of their own, and they are pimply and kind. And I am one of them underneath it all... read more

This MAC store is probably one of the smallest free-standing stores I've seen -- in fact, it has about the same range of products as a MAC stand that you would find in a Macy's or Nordstrom. They don't carry MAC PRO items, but they do have two or three of the latest limited edition collections available. The staff is friendly and helpful, but I wouldn't come to this MAC store to pick up an item that I knew would be high in demand, because it is likely to be sold out here due to its limited stock. read more

I stayed in Store for 2-3 hours just for getting people help my mom with some makeup. She is not very good at English, but she wants to know makeup skills and some good products. I definitely suggest Mac because this is my favorite cosmetics brand and I owned several products. The store was busy( as always, and this normally happens in other stores I have visited) and one of the employees was very nice to help , but she stopped several times in the middle because she needs to help checking out at counter. While she went out for lunch, I assumed that one of the other employees would help us continue the makeup, but it turns out that no one--even they are not busy with helping other customers --wanted to help us. My mom wants to leave at this moment and pick up an eyeliner that is very easy to use and went toward counter. Unfortunately still no one wanted to check her out. We were very confused and lost in the store because no one noticed us. At this time, a customer came in and one of the employees immediately went to help her and asked what she needed. Wait, isn't she just ignoring us all the time? Seriously?? I am very sad because we are stuck in the store for several hours and only one employee helped us a few. According to my observation, the employees are more friendly toward certain type of people with certain race, dress etc. it is very sad to get this conclusion. Anyway I am not coming back and will leave this bad experience in my mind. read more

I had gone to this location earlier this month with a family member and my girlfriend and was very disappointed in the service we were provided. Originally we all went to MAC so my cousin could get a shade of concealer matched up for her skin tone and, to get a few tips on how to apply the make-up that she was planning on getting. As an associate you would think that they would have no problem with that, right? The manager eventually told the associate that was helping my cousin to move onto helping other people although there was a sufficient amount of employees to help other customers. As my girlfriend and I waited on my cousin I grabbed the cleaner and tissue to disinfect the lip sticks and liner that I wanted to try on because unfortunately I was unacknowledged. Eventually I tried to get the attention of an employee (that I later realized was the manager) to help me match the right Pro Longwear concealer. Instead of getting someone to help me with the match, or informing me that she will be with me shortly, she advised me to self-serve. I did not know what tool was to be used to apply the concealer and she basically sat back and stared as I struggled to apply the concealer. Once I finally was able to apply it correctly and find my match, I told an employee that I would like to purchase NC45 multiple times. The manager that checked us out at the register was pretty short and had a very standoff-ish demeanor. She confirmed my shade was NC45 but when I had gotten home, I found that I had NW50. Also my cousin who knows nothing about make-up was never assisted again for the questions she had. To think back we where dressed very casually (T-shirt, sweatpants). I had heard of different MAC locations had been pretty judgmental on different customers for the way they look and carry themselves, race, or just intimidation but I have never encountered it until I shopped at this location. I've always thought of MAC Cosmetics as such an open, non-discriminatory company, and always have had such a fun and exciting experience shopping for its exceptional products so this experience what so disappointing. There was only one respectful, kind associate working while we were there. I felt that we were not taken seriously as customers as if we were just kids to them that are assuming we were going to buy. I do not plan on coming to this location and will advise others not to as well because of its unprofessional, judgmental environment. I also do believe that MAC should not hire employees that are not ready to work with the general public with out being judgmental. read more

M·A·C Berkeley - Cosmetics & Beauty Supply Near Me - Berkeley, California

Just want to give a quick review of my experience today: I should start by saying my experience here has always been pleasant. Sometimes you have to wait, but there are only so many people on the floor, so that's fine. Today I came in and was immediately greeted by a very nice, blonde pixie cut lady (great haircut btw) who helped with all of my needs. I like to stock up on all my makeup at once, so it was super nice to have her help me quickly and efficiently with what I needed. She really gave excellent customer service. And btw, some reviews accuse Mac personnel as being "ageist", assisting older women who might have more $ before us younger gals. That's absurd and just not true. I'm in my 20's and often kinda grungy when I come in (having come from school) and am NEVER treated unkindly. That accusation is simply false. Thanks Mac on 4th! Sorry for all the rude people you have to deal with (judging by previous yelps...yikes!). read more

Granted, I use Mac products everyday but this store is aggravatingly slow at customer service. Would advise to buy products online or elsewhere. read more

Literally every single damn time I come to this location I already know what I need and plan to just rush in and out. But every damn time I am made to wait 10-20+ minutes to just wait for someone to check me out of the store. This is ridiculous. Every other location they just have me on my merry way. read more

I was a forty-something bride set on doing my own makeup for my wedding, but when I met Anisha at the Mac store, it only took a couple of miraculous strokes of her brush to convince me that she should be in charge of my appearance. She worked me in to her schedule on my wedding day and made me look lovely and flawless (a tall order). Thanks Anisha! read more

This place is pretty small. It was payday, and I wanted to get some girly goods. I made an appointment with Alecia due to positive reviews about her. This is a free-standing MAC, unlike the ones I've been to in Macy's. The pricing is different. $100 for a 1 on 1(secluded) make up lesson, $50 for a (secluded) make up application, or what I ended up doing. Previously at Macys MAC I had a make over and had to purchase $50 worth of products. I ended up having a mini make up lesson with Alecia and bought the items I wanted such as special eyeshadow brushes, gel liner, studio fix powder, basic goodies. It was a good experience. read more

OK I never thought I would venture away from Bare Minerals as far as face makeup goes. Been using them like 10 years now. But I decided to try MAC since lately I have had trouble adjusting to my BE Ready foundation. It simply does not stay on my face after a few short hours and I cannot use primer with it because it pulls. Believe me I have tried several ways to use it. Maybe my skin has just changed as I age.... Anyway...I LOVE my new water based liquid foundation and am so happy I went out on a limb! I always assumed that MAC coverage was too much for the natural look that I go after. But it really just depends on how you apply it. I don't feel like I have makeup on and even my husband has complimented me which he never does. Thank you sooo much Vera for your help and expertise!! read more

Alicia is an artist! She took my average, slightly pudgy, round as the moon face and made me look glamorous with sexy, smoldering eyes and divinely kissable lips! Truly. She made me look 10 years younger and infinitely more chic. All, for a mere $134. Which included a couple of fab brushes. Suggestion to those of you who've been disappointed: First, look for someone whose makeup you admire. Second, TALK to the person. Even if she doesn't ask, tell her about your life. Where you work...what you to do...how you dress (i.e., if you are terribly casual, say so. If you are a prep...tell her/him this as well). These tidbits of information will help the makeup artist decide what works for your lifestyle. If the person seems unconcerned or doesn't seem engaged. LEAVE. Post haste. Find another MAC store and try again!! The MAC on Chestnut in Chicago also has a terrific artist...forget her name, but she is the tiny blonde with blue eyes. Believe it or not, she is a master at matching foundation...even for African American women... read more

0 stars. I am a Black woman and recently went in with a return and the sales person was very unhelpful and acted as though she did not want to help. Instead of working with me to find something in my shade, she says "so what do you want me to do about it". I gave up and decided to go ahead with the return. She could not find my receipt in the system and then insinuated that I stole the makeup. It never occurred to her that I bought the makeup online and to look for the receipt that way. MAC, teach your workers problem solving skills give them some anti-discrimination training! read more

In DC, I was near 2 great MAC stores - I had the one in Georgetown where a couple of the sales people knew my mom and I by sight and would say hi when they saw me around (I also worked in gtown) and the one at Tysons II where I could take a long lunch and return to the office with a fab new look. After I moved here, I stopped at this one a few times, but they were always CRAZY busy - so I'd get my 1 thing (foundation, paint, lipglass) and then peace out. Well in July, I had my eyeshadow redone at MAC in Chicago, but I didn't buy the lips cause I had enough empties for Back to MAC here. Well - when I got back, I went to the counter at the Macy's Union Square - the lipstick (whose name I'd forgotten) was sold out because it was a special edition. When I finally made it here, they weren't really displaying that one anymore. But a sweet sweet assistant dug around till she found it and made sure I had 2 before I left. Today I went in for foundation, and remembering my mom's pleasant experience, I looked at the assistant and thought - She doesn't look insane, I bet she'd understand my makeup philosophy (never leave home without it, but don't look like you're the type who never leaves home without it). And she did. All I said was: can you help me do something with purple eyeshadow. And she did and it looks AMAZING. She explained what she was doing and was willing to match to the Shadestick I already had. Since they were out of one of the colors, she took my # and said they would call when it came in. It was quick and painless and fun. Kayleen (Ithink that's what she said her name was) talked to me about hair and mascara and explained how I could use different combinations of colors. She seemed genuinely interested in the product and in making me happy. The secret of this (and all) MAC stores is to go at off peak times and (as my mom said) talk to the person. Say what colors you like and which ones you don't. If you already have product at home, tell them. If there are colors you've used before, that also helps - cause then they know about the range of drama you usually do. Finally...don't look at it till they say it's ok. so that you see the final product. read more