Natalie is a true professional. I always feel prettier after she does my lashes, super cozy and calming vibes too.

I've gone to Polish and Glo since I moved to the area from out of town, I received almost all of my beauty treatments of Microchanneling, Magic Glo facial, Volume lash extensions, facial waxing including brows + tint and had my makeup done as well. I always feel important, pampered, and beautiful. Natalie is both professional, friendly, and skilled in her craft, I guess I hit the jackpot when I found Polish & Glo . read more

As Danielle E. and Sean H. said, her responses are 100% bullsh*** lies. We have no reason to make false reviews. We were intentionally robbed out of hundreds of dollars (that was never refunded), like several other people. This con is unhinged name-calling customers and telling them to un-alive themselves. Refusing to talk to police over the phone and in person. The picture I uploaded was pretty much right after you did them. I didn't squirm at all. Even a fill would take longer than 30 minutes. If anyone else out there has had their card charged multiple times from fake appointments she booked, reach out to me! I will provide you the local police officer's information that has been investigating her. We will build a case! read more

Getting a lash lift was something I've been interested in for quite sometime now. I've done false lashes, glue on, and gossimers but as much as they look beautiful I'm never too thrilled with the maintenance and my work has a strict policy against them. So I took to yelp and had Polish & Glo sleeping in my bookmarks for a few months. When I was ready to schedule an appointment, I was able to go onto their website and make an appointment for the same day. I was hesitant that the appointment wasn't going to get approved because it was for about six hours later but I received an email confirmation within the hour. The location is in a large activity building on the third floor. There is no public parking in its private parking lot so your only option is street parking however there's plenty of spaces available and it's on a busy road so make sure to remove all belongings and lock your doors. You'll head to the elevator located on the inside of the complex and will need to use the push box to gain access to the building. The suite is cute. Small but the interior is both inviting and relaxing. It was a pleasure meeting Natalie. She was very professional and pleasant. My appointment lasted about an hour and it was so relaxing that I'm pretty sure I was snoring. But the results, they were wonderful! I have very short lashes but the lift was well worth it! I also picked up the lash conditioner and will pick up the serum later this week. I definitely recommend if your interested. read more

Polish & Glo - Makeup Artists Near Me - Berkeley, California

Natalie always delivers dreamy and beautiful lashes! She's incredibly gentle and attentive to her client's experience. I always fall asleep during the session - it's such a calming environment - and wake up with a fresh look that I fall in love with. Overall, I'm super happy with my lashes and will definitely be back again. read more

Had a great experience at Polish & Glo doing a lash lift and brow wax. Natalie was very pleasant and professional, and I was very satisfied with the quality of the service provided. Definitely recommend, especially because Natalie's puppy, Belle, is the sweetest and most adorable puppy ever! read more

Polish & Glo - Lash lift and brow wax - Makeup Artists Near Me - Berkeley, California

I got a keratin eyelash lift and I'm in love with the results. Natalie made my lashes look so naturally lifted and full! The studio was adorable and had such a cozy, welcoming vibe. I'll definitely be coming back! read more

It's the following day post services, and I noticed that Nathalie went overboard on the exfoliating. She did both a 30% glycolic peel +dermaplane. My skin is not only has massive dry spots but she burned me. The texture of my skin is rough like sandpaper which was not that way prior to my facial. I have to wonder if she actually has an esthetician license. I didn't see one and by law it's supposed to be visible for customers to see. read more

Natalie is the sweetest and most competent to get you looking gorgeous! I've done lash lift and tints with her and my eyelashes never looked better. Before I went to her, I went to less expensive places that gave me really bad allergic reactions in my eyes. I've never had a bad experience with her or a bad reaction again since seeing her. Her products are the highest quality. Also I got an amazing facial with her and people kept saying I did my makeup so well after that when I didn't have makeup on!! Natalie is amazing and I highly recommend. Her services are well worth the prices. read more

Polish & Glo - Me (on the left) with Natalie (on right) at get studio after my facial and my lash lift and tint! I've never felt or looked better! - Makeup Artists Near Me - Berkeley, California

Wow! I looked absolutely gorgeous after leaving Polish & Glow. My skin is glowing, and my eyelashes are perfect! I've tried many spas in the Bay Area, but I was never truly satisfied with the results--maybe I'm a perfectionist, but Natalia meets my high standards every time. read more

I've seen Natalie for years for my lashes and brows. Always a treat! She takes her time, is funny and fun to spend time with and always sends me home looking gorgeous. I recommend her to everyone I know! read more

Fantastic lash lift and super amazing service. Got extensions as well and also super happy

I have super straight eyelashes that refuse to curl! Natalie did a wonderful job! I have never seen my eyelashes this lifted before! It truly opened up my eyes. Will be coming back! read more

If I had read the one star reviews for this establishment I would never have gone. Natalie is a skillful aesthetician but her service is highly inappropriate. My first visit there was a bike race directly in front of the area of the studio. I was two minutes late and called Natalie to apologize and ask the exact location of the studio. She said she could see me from the window. And i shpuld pull in . It was not easy for me to find where the studio was. There was no map nor directions given. GPS does not pinpoint her location. When I finally found the space, knowing she could see me from the window I had to call again because I did not have, in her confirmation text, the code to the door. As I called to get said code, she said you are running so late now it's almost a no-show. I shared that I couldn't come in because I didn't have the code. She said oh and gave it to me. There was no apology no understanding no compassion and she had been watching me from the window so why she didn't direct me when she could see that I was walking around lost and then want to charge me seems extreme. She could've come to the bottom of the stairs and waved me in direction in a timely fashion. Once inside the studio she continued to be rude and aggressive. When I asked her if I could share what I was looking for a lash lift she said no. When I referred to what I had had in the past and my previous practitioner who had moved out of town she chastised me for using the word practitioner and told me it should be aesthetician . I was shaking at this point. With the threat of her keeping my money I went through with the appointment. She had my credit card information. She told me I should sit still , i was shaking in fight or flight, in a blaming tone she told me otherwise she couldn't do the lash lift properly. After the session she tried to sell me products and indicate that I should give her a large tip. Luckily I had my wits here and did not do either It was later that I read the other one Star reviews and understood that I'm not alone in this experience. I will be reporting Polish and Glow to the Better Business Bureau. I hope you do not have to suffer because you have read this review. I 100% do not recommend this business read more

Do not book here unless you want Natalie to reschedule you 5 times 30 minutes before your lash appointment. I was booked for Monday at 10 AM. At 9:30 she cancels saying she has a scheduling issue asking me to come in at 4. At 3:20, she calls me and cancels asking me to move it to Wednesday at 10 AM. Tuesday morning she calls me but I'm unable to answer. I give her a call back and she said I'm confirmed for Wednesday at 10 AM. Wednesday morning she calls me asking me to move it to the afternoon at 2 PM. At 1:10, calls me again telling me unnecessary personal information asking me to come in tomorrow. I say I can't make it, hangs up on me abruptly. There is no problem with not being able to have an appointment or having scheduling issues. But the frustrating matter is that she doesn't say no to an appointment and cancels it 30 minutes before, messing up someone's day as well. Maybe I caught Natalie during a bad week because her reviews are fairly strong. I would be careful when booking if you have a busy schedule yourself. read more

Polish & Glo - Bad scheduling. Reschedule too many times. - Makeup Artists Near Me - Berkeley, California

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Natalie is an amazing - it is really rare to find a very experienced lash technician who knows what she is doing. She has 15 years of experience. My lashes look beautiful, natural and tailored to my Asian almond eyes! I've gotten my lashes done for job interviews, vacations, and parties - so nice to not have to wear make-up during these times. I was nervous about lash extension especially the health of my natural lashes, but my natural lashes have always looked great after the extensions. Making appointments is really easy as well through the site, and I looooove the text reminders for follow-ups etc. The studio is brand new and is gorgeous - loft style! Parking is a breeze and private. Communication is smooth and easy. Thanks Natalie!! read more

Amazing experience! Second time getting my lashes lifted/tinted and will definitely be coming back.

Amazing service! 10/10 Highly recommend coming to get your lash lift and brows laminated. The entire process was so smooth and I love how they look. Definitely a game changer. read more

I am in SHOCK!! they called me an hour before my appointment and said "yeah you're a b*** and you should shoot your self in the head" .. mind you, this was my first interaction with this place. I immediately hung up and drove over, the suite was locked and nobody answered my calls! They already took my card info online!! UPDATE: she called me after my appointment time to tell me she's going to charge a late fee. When I told her what the receptionist told me, she said "there are no records of anybody calling you today" and that she would proceed with charging me anyway. When I told her that I had records of the phone calls, she said this is BS and hung up on me. do not give them your info. read more

Natalie is always my go-to-person for lash lifts and tint. She's got great attention to detail and her workspace is very clean!

Came here for my first lash lift ever and I can finally say I love it! Natalie was very nice and explained the process to me as we went through it. She also explained after care for it, and recommended products for me to use if I wanted longer, stronger lashes (with no pressure to purchase). My lash lift is still going strong after about 5 weeks! This place can be a little hard to find, I hilariously circled the building twice until I realised I had to buzz in and take an elevator up, heh. Highly recommend! I'll definitely be coming back :) read more

I LOVE getting my lash extensions from Natalie! Knowing she's a professional of 15 years doing lashes, I know I'm in good hands while getting my lashes done! read more

Lashes look awesome, who knew I had some :)))! I enjoyed being pampered, so relaxing. I had the natural lash lift with great results!! Nathalie is super accommodating. Not only fun personality but creative and skilled with makeup. She even created a side twist with my bangs. So happy to have found her. read more

Natalie is the sweetest and so thoughtful with how she approaches brows and lashes. I felt trusting from start to finish. She also has the most comfortable treatment table! very soothing. 10/10 recommend! read more

Natalie was amazing! I have gotten many lash lifts before at other places and this by far was the best result and lasted far longer than my other lash lifts!! She was super efficient, the studio is really gorgeous and clean as well! Will definitely be coming back regularly for lash lifts! read more

I got the lash lift and tint service. It looks amazing and like I'm wearing mascara! I can't believe these are my own lashes read more

Polish & Glo - Before - Makeup Artists Near Me - Berkeley, California

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I have had a lash lift at a couple of other places, and Natalie does the best, by far! It just lasts longer, I don't know why. Highly recommend. read more

I was really nervous about getting lash extensions for the first time. After a few hit and miss tries with over-the-top results at a few other places, I'm so lucky that I found Natalie at Polish & Glo! She really listens to what you want. She has an incredible eye for the glamorous yet natural look. And when I was ready to do a "Post-COVID cosmetic refresh", she had great ideas and products without being pushy. Her scheduling app is super easy to use, but she still has that personal touch and is flexible to work with your availability. I can't say enough about Natalie! She is a real artist! read more

This was my first ever lash lift and I can say that I will definitely make this a regular thing and go back to Natalie when I need a lash boost. I was afraid with my stick straight and sparse asian lashes wouldn't take the treatment or at least start to droop by now but they look like the first day - longer, curled and overall more noticeable so I can wake up and go without having to do curl or mascara! Highly recommend Natalie for lash lift and tint, as that is the service I booked and I love the results! (I'm sure she is just as talented with all of the other services she provides as other reviewers have mentioned.) read more

I had a fantastic experience with Natalie! I initially came to her for a lash lift and tint and then followed up with a makeup lesson ahead of my wedding. The lash results were awesome - I love rolling out of bed and having great lashes. I've done lash lifts a couple times on myself and while I was technically able to curl my own lashes, the results that Natalie got were dramatically better and the process infinitely less stressful. The makeup lesson was very nice - as someone who doesn't wear a lot of makeup or know a lot about makeup, it was very informative and confidence boosting ahead of doing my own wedding makeup. The look that Natalie guided me to was beautiful and perfectly appropriate for the occasion (but also wearable to other events). Natalie is communicative, professional, and warm - I highly recommend her services! read more

Natalie is the best.... I have been to a few places around the bay to get my lashes lifted and no one compares to Natalie! She is always looking for ways to make the experience better, and also always looking into new methods to make sure you look your best! I have naturally very straight, rigid eyelashes, and she always makes sure that they get lifted, no matter what the process! read more

Happy to support this women owned small business. Had a special event to go to and Natalie was able to fit me in for a next day lash lift appointment. I was very happy with my lash lift results and would recommend adding on the tint, even if you have dark lashes. Natalie was super easy to communicate thru text, her space was clean, organized, and her work was very professional. Tip: park next to Nina's Cafe when you arrive! read more

I highly recommend Natalie, I have had many lash lifts and tints before and none compare to how amazing these are! Beautiful curl, tint along my entire lash and as a redhead that's an important part. She is now my go-to lash lady! read more

Polish & Glo - Lash lift and tint! - Makeup Artists Near Me - Berkeley, California

She is a criminal. Do not give her your credit card because she will charge you an appointment that she never fulfilled, then will rebook an appointment that you never booked for yourself. Of course you wouldn't show up because you never booked it in the first place, then charge you for no show. read more

Natalie did my wedding hair and makeup and it turned out fabulous!! She worked with me during the trial to get everything the way I wanted and it ended up looking great. Her space is really lovely too. I also got two facials and lash extensions leading up to the big day from her that turned out nicely as well. She was communicative and flexible for setting up the appointments. She also has a really cute little doggie that hangs out in the studio too :) Would definitely recommend checking out Polish & Glo! read more

I have been a lash extension client of Natalie's for years now and I love her work! Her studio is very welcoming the CLE makeup products she offers for sale are very high end. Having an actual make up artist color match you takes all the guess work out. Usually easy to find street parking and it's free! Thanks Natalie!!! read more

My second time getting a lash lift + tint from Natalie and I will definitely be back for more!! She's great at what she does and she's also very personable. I definitely recommend booking with her. Thanks Natalie!! read more

Polish & Glo - Makeup Artists Near Me - Berkeley, California

After a shower, so many lashes fell off. I've been getting my lashes done for 5 years, and this is the most expensive set I've gotten. I made the appointment because she was available when my regular girl wasn't on a holiday. I asked for a natural hybrid which took about 90 mins. I was a little confused when I first saw in the mirror because it didn't look like I got extensions. I asked if she can add more at the ends which she did. I took a mommy first shower after 2 days and so many fell off even when I took caution to not get them wet :/ read more

I went to Natalie for a lash tint and lift and clean up of my brows and I LOVE it! Beautiful and clean studio and Natalie makes you feel so comfortable. I will definitely be coming back! read more

I'm posting this on behalf of my gf (and myself for the work of driving her there) whom I've had the pleasure of dropping off twice at this location, only to find out the owner decided either not to show up (first time 2 weeks ago) and cancelled after I dropped her off earlier this week. Pls do your customers a favor and let your customers know at least a couple hours in advance if ur not going to open the shop after taking reservations. read more