Employee Naila was great this morning. I was picking up some photos, and she suggested I take a…read morelook at them and make sure they were good before leaving. Turns out, the printer messed up one of the photos. We had to do several reprints on the spot, and she was there with me, being very helpful the whole time! Pro tip: the one photograph had a weird, tri-color streak on it. I cropped the photo ever so slightly, submitted it again, and the streak didn't appear in the printed version!

FINAL UPDATE: 4/18/2026…read more I HAVE TRANSFERRED ALL MY PRESCRIPTIONS TO AMAZON PHARMACY. Last week, the pharmacy drive-up window was closed, no one in the pharmacy would answer the phone, a medication refill I ordered was canceled without explanation (happened before). I had my doctor send my scripts to Amazon Pharmacy, and they were delivered to my door in TWO DAYS. This is not an ad for Amazon Pharmacy. I mention this because of the comparative efficiency. Imagine not being able to get life-saving medication because your pharmacy is ignoring calls and canceling medication orders with no explanation. I'm done with this place.

If I could give negative stars I would, not only is the customer service horrible but no one…read moreanswers the phone. And, 8 times out of 10 the manager will hang up mid call and pretend it's an accident.

Absolutely horrible customer service. Do not get your meds sent here…read more And if you accidentally do. The district manager name is Jason and his number is 6503484237. That's the only way you're going to get any help!!!!

I rarely write reviews but my experience today raised concerns about medical ethics, leaving me to…read morefeel I should caution others to stay away from this pharmacy. My daughter had surgery this morning and the surgeon called in several medications, including one we needed to start immediately--a steroid to prevent post-operative swelling that could lead to medical complications. When I got to the pharmacy at 10am, it wasn't open. After waiting in a long line, and after they opened late, the only, overwhelmed pharmacist on duty said she was completely backed up and had just starting in on 75 orders. She refused to provide me with any information about where my daughter's prescriptions fell in the queue, but urged me not to wait for them, saying that she couldn't even ballpark when my daughter's medications would be ready and that it could take all day. I explained the medical urgency of the one prescription, but there was clearly no triage system in place and the pharmacist remained quite clear that she couldn't even provide an estimate of when it would be ready. Fortunately, I thought to call the surgeon and get the prescriptions rerouted to CVS. But this Walgreens pharmacy's poor quality still led to a medically contraindicated delay in getting my daughter the medicine she needed, increasing the chances of post-operative complications.

If I could give zero stars for the pharmacy staff, I would. The person I spoke with at this time…read more(who I found out name is Christina) was incredibly rude and spoke to me in a condescending and degrading manner. Rather than helping, she responded with remarks like "Do you even know what pharmacy you're calling?" and "I don't know what you're talking about." This is unacceptable behavior for someone working in healthcare, where clear communication and professionalism should be the standard. Patients deserve respect when calling about their medications. Management seriously needs to evaluate their staff's communication and customer service. The worst communication

Not all CVS customer service equal. I call at 0805 today, get Pharmacy. They check if my product in…read morestock, yes indeed. 0815 I walk into, greeted and person takes me to the aisle to find NeliMed. Locked, unlocked and hands me a product, i ask to show me another choice. No, I will take the first one. Al the while smiling. We return to check out, phone number, no I give wrong one. I ask try our landline. bingo. Not all customer same here in my area or in St Louis. CVS El Cerrito, CA Plaza,.

They. Lock. Up. Everything…read more "Can I get you something?" No. I'll just order it all in Amazon I guess. I don't have time for you to treat me like a shoplifter for every item.

I hurried to pharmacy while they were closing. Their gate was half shut, but they were able to help…read moreme. Was surprise! The store is clean & "lived in" at the same time. The employees seem relaxed.

I keep telling myself I'll never come back here.. yet here I am again, just trying to grab one…read morequick item and ending up waiting... and waiting... for someone to unlock the case. There are only two employees running the entire front area, and apparently, that's not enough to get the case opened in a reasonable time. It's disappointing because this store is just a mile from my house, but it's changed so much. The shelves are often bare, and the overall experience has gone downhill. If theft or "shrinkage" is such a big issue, why not have a security guard or another solution in place? Something really needs to be done to get this CVS back on track.

If I could give less than one star, I would. I scheduled immunizations here last week. I called to…read moreconfirm the appointment the day before and they assured me, yes, my appointment was still scheduled. Then, the morning of the immunization, I drove there and waited in line to be told that no, there were no vaccines left ('23 Flu Shot.) If you have to make an appointment and confirm, and they can't even count how many vaccines they still have and hold on to them overnight, then they must be pretty bad at their jobs. Total waste of time and delays. Never again. Stay away.

I've had 3 prescriptions filled on 2 occasions. I have spent well over 1 1/2 hours standing in…read moreline and I can never accomplish it with one visit. This place is a disservice!

Was coming here after Kaiser disappointed me. And was told they were gone. I didn't believe my…read morehubs, but they are gone. A lot of Places in this strip mall are gone. Foods co has a lease sign on the door.

I had just went to the Walgreens one last time here in Richmond, California today on February 10,…read more2025 and the store had just closed. Last month in January 2025, I noticed that a lot of items at that store were not on the shelves and some items were still there on the shelves as I could not find a Speed Stick deodorant at that Walgreens at that time and I had to go to the next nearest store Foodsco to buy a Speed Stick deodorant locked inside the case.

The Pharmacy at Rite Aid has been great. When I started to get my prescription at Rite Aid the…read moreservice there has been wonderful. They know me by name. The line to pick up prescription can be hectic but I learn going there in the evening can be a fast and easy way to get your prescription. As of late the shevles have been empty. I know Rite Aid filed for Bankruptcy but now they exit it and becoming a private held company. What is addicting about going inside Rite Aid is the ice cream that they serve. I have to avoid eating their ice cream. Parking is easy to find at Rite Aid. I have not seen their spaces being filled up. I will say that I have seen delivery trucks occupying the parking spaces with the unloading.

Probably the cleanest Rite-Aid I've been to…read more Came through to get snack essentials as I prepped for a long drive to SoCal and I was taken aback at how organized and neat everything was. I don't think I saw anything out of place anywhere. Impressive! I haven't been to a Rite-Aid for some time, so I'm not sure when self-checkout kiosks were available (card or mobile pay only) but it's good to know it's there, even more so especially during a pandemic. If I wasn't going for that long drive, I would have tried to score some ice cream to go. Good first run. Will return.

[ This review is for the pharmacy only ]…read more Went there for my covid booster today. The pharmacy lady at the register was extremely rude and slow (full figured lady with glasses). Tbh, i was not expecting customer service from a local Walgreens, but her negativity was too much. She didn't seem to care about her job or the customers. Seriously, you don't have to work there if you hate your job. Just don't take it out on others. Be nice. The location is quiet with ample parking. The other staff are fine.

Everyone working in the Pharmacy on Saturday's are incompetent. They are mean, rude don't offer any…read morehelp or solutions to your questions regarding your medications. I've complained to the BBB twice. And the problem still isn't fixed. They need to bring in a whole new crew that specifically knows about the problems from the previous crew. So, these problems can get resolved. They don't even deserve 1 star.

They suck . Don't help folks past 6pm . No compassion . Use the regular cvs . Horribleread more

Now they do not open until 10 am. I switched all my mothers prescriptions to Walgreens. They open…read moreat 8 am. Its easier to pick up meds. Also , unlike cvs, they will mail the prescriptions. Also no extra charge. Fyi. Also I dont have to park a mile away and walk through Target to get there.