Unfortunately I was very disappointed when I came after a contact lens appointment with a pair of glasses with a broken nose pad. First of all, they charged me 10 dollars for one tiny latex nose pad and I have never had to pay for something that costs very little to purchase. The person who put the new nose pad on my glasses did not make sure that it fit on my face correctly and my glasses were ill fitted and very uncomfortable for months. Also, I am allergic to latex so now I also have a rash on the side of my face from this one 10 dollar latex nose pad. I found a good optometry office closer to my home in Hercules and will not be returning. read more

I called in January they told me we put you waiting list I called today same thing no good service

Well...I probably should have written this review decades ago, as this is how long I've been going here. I've actually been going here before Dr. Upshaw and Dr. Kopiko had the practice - since I was a dorky teen that need specs but hid the fact by never wearing them. I no longer live in the area but I grew up with this practice and they know my eyes. I actually drive through several counties just to see them. I love them. And Leilani has ALWAYS helped me pick out a good frame style since I'm terrible at knowing what looks good! And they are always patient with me about how long I take. Always thorough, always professional, and always kind. Go here (just don't clog up the appointments!). read more

Most thorough eye exam I've ever had! Dr. Upshaw is a great optometrist, who has the best interests of his patients in mind. He's friendly and takes his time to real up on the patient's history. The location itself is in a mini strip plaza in Rodeo that is adjacent to a laundromat, Chinese restaurant, and a salon. The staff is great as well. They sanitize everything from the exam room to the glass fitting area, which is real nice. read more

My family recommended this place to me. The staff was very friendly as soon as I walked in. Dr. Upshaw was extremely knowledgeable and explained everything so clearly. Great experience and I highly recommend. read more

Both doctors and staff are exceptional. We've been to other optometrists for convenience, but find ourselves coming back to them for their professionalism, efficiency, always warm & inviting atmosphere and the quality glasses. Some of their glasses are expensive & I have bought their prescription designer sunglasses, but on occasion I have just picked up the prescription & gone to Costco for the less expensive basic frames. Been coming here for over 10 years and referred friends & family. read more

I've been coming here for a few years now and they're amazing. The staff is one of the most inviting and friendly I've encountered for medical office. There are two doctors, Dr. Kopiko and Dr. Upshaw and I've have been examined by both. They are both amazing doctors and I do not have a preference over them. You will be in good hands either way. I started taking my mother here and I've referred others here as well. Keep in mind they don't have a big eyeglasses selection, they're a smaller office but they a good selection and of course you can always go somewhere else for your frames. read more

Been coming to this office for 25 yrs!! I now take my daughter here for her care. We live in the Sacramento area and make the 1 hr 15 min drive for our appts! The Dr. and staff are very friendly and knowledgeable. The Dr.'s take time with each appointment so I don't feel rushed as well as explaining what they are doing in examination. Prices are reasonable and they work with your insurance to maximize your benefits. If your a looking for a family optometry take your family here! read more

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I cant say enough good things about my first visit to Rodeo Family Optometry. Dr Upshaw, his staff and the office itself are awesome. From the stringent Covid prevention measures, to the clean modern facilities, high tech equipment and courteous assistants, everything was top-notch. Not to sound like a cliché, but Dr Upshaw went above an beyond your typical eye exam. He spend well over an hour with me trying to get to the bottom of a peripheral vision problem Id been experiencing for years. I was beginning to think I was just imagining this problem. Sure enough, something odd showed up on one of the tests he did. He went over his findings with me in easy to understand terms and then recommended I see a retinal specialist just to make sure everything was OK. Wow, what a relief to finally get some answers. Dr Upshaw knows his stuff. Obviously, Ill be returning here for all of my vision and eyes wear needs. This is a nice little business with kind, honest and knowledgeable people running it. Thank you and keep up the great work. read more

I was in need of a new optometrist. Finding one who can meet my needs as a lady in a wheelchair can be difficult. From the outset, Dr. Upton and his staff couldn't have been more attentive and accommodating. With a few minor adjustments, my appointment went well. Highly recommend this business. Exceptional service! read more

Great doctors and staff! They're always very kind, and are conscious of time and make sure to get you in and out at efficient times although if you have questions or want to spend time looking at glasses they are more than happy to help and give you time. Dr. Upshaw is just the best. He is so nice and he helps explain any concept that may go over your head. He is gives great recommendations to help protect your eyes and vision. Always makes me feel comfortable and happy with my treatment plans and and answers any questions I might have. The front desk staff are really nice too, and helpful when it comes to picking glasses and explaining your insurance plan. Overall a great place. read more

Stopped by on a Saturday after making my appointment two weeks in advanced. They mailed me any paperwork needed so I can fill out prior to my appointment and that made things a lot easier on the day of. Once I was checked in I didn't wait very long until I was brought to the back. They did some tests and then I saw the doctor. The doctor was so nice! Very personable. I'm always thankful for that kind of medical attention. I visit the optometrist quite often as a daily glasses user so I've come across my fair share of questionable care. But not here. I can't recall the doctors name (I think Dr Kopiko?) but she took the time to look at my eyes after expressing a concern and even offered recommendations to avoid anything getting worse. After my exam came my favorite part which is choosing a new frame. Not going to lie, I was a bit sad to see their Ray Ban selection was so small but they did reassure me that they can order any frame. But I eventually decided on one they had because I was too scared to commit to a pair I've not tried on. I've had a bad experience doing that and the frame was too small for my face. Overall a great friendly staff. I'm glad I decided to come here. read more

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My family and I have been seeing both Dr. Kopiko and Dr. Upshaw for the past 3 years. We switched to this local option after being uphappy with the glasses upsell at a different doctor's office, and it being too far away. We've been so happy at Rodeo Family Optometry. I'm very glad we switched. I wasn't entirely sure what to expect given the office being in Rodeo. Very friendly staff. Super patient with kids. The doctors explain everything very clearly, and are happy to answer questions. The office is very clean, and the equipment is thoroughly sanitized between patients. I haven't ever been pressured to purchase glasses and when I have purchased glasses, I have not been pressured to buy all the extra features (anti-glare, scratch resistant, etc.). read more

I have been going to see Rodeo Family optometry for the last 10 years. Doctors Kopiko and Upshaw are smart, kind, and thorough. They do a great job at explaining everything and I trust their judgment. Their office is a short drive from Martinez and there is always accessible parking. The office staff is helpful, answer the phones right away, and are always on top of processing insurance. I would definitely recommend their office! read more

These guys were super friendly and patient and definitely put me at ease after the vision/head ache problems I've been having! Not stoked I need glasses, but I'm glad they were here to help! Thank you!! read more

I've been going to Dr. Upshaw for years. He's extremely pleasant. Like geez I don't know if I've ever met a more easygoing doctor of any kind. It's always quick and his staff, although it's changed over the years, has always been very friendly and professional. Their selections at a little higher priced but that is what happens when your support local and small businesses. Turnaround time on glass is about a week and they keep many contacts stocked on hand. Dr. Upshaw recently told me about a more affordable brand of lens he was prescribing and I appreciate that. read more

I've been coming to this dentist for about 10yrs and I do get very excited and love coming there! Everyone is so welcoming and happy! It really makes going to the "dentist" easy! They feel like family ! Thank you ! read more

The optometry office looks great...very organized, clean, and professional. They definitely adhere to Covid-19 guidelines. The staff are friendly and they really care about you. The two young ladies that helped me were very nice and made me feel welcomed. They accommodated me with a last minute eye exam request and got me in right away. I appreciate them and would recommend everyone come here and support their business. It's nice to patronize a business that cares about people. read more

YOUR RATING REVIEW TITLE Awsome REVIEW DESCRIPTION I've been going here for some years now and I love the staff, the ladies are very friendly and customer service skills are a ten in my book!!! I tell all my friends about Rodeo Family Optometry... Copy review read more

My children have seen both Dr Kopiko and Dr Upshaw. They are both outstanding- explaining everything thoroughly, showing patience toward my boys, and are easily approachable. read more

Echoing the sentiments of others. Support staff and Dr. Upshaw are great. Everyone seems super patient and understanding even when you have a silly question. I've done my annual eye exam here and they once squeezed me in to check my eye for something. read more

The whole staff is very friendly. I really appreciate how they sanitize everything before using it on a new patient. It's little things like that which make a huge difference in an experience. The doctors took the time to explain everything we talked about and answer all of my questions with compassion and patience. I highly recommend this office! read more

They are the best. I moved to Sacramento 5 years ago, and I still make the drive for my exams. I've been a patient of theirs for about 10 years now. read more

I had a good experience with Rodeo Family Optometry! It was a long time coming for me in terms of getting glasses and I had just been squinting away for years but push came to shove and it was time to get it done and when my ophthalmologist gave me a list of places to go, Im glad I chose these guys. The place was clean and modern and they were following all the covid guidelines and Dr Kopiko was great! I ended up coming back to have the bridge adjusted and they were great. Had me in and out without hassle and I couldn't have had a better experience. Thanks to everyone at Rodeo Family Optometry! read more

I have been going to Dr. Upshaw wince I was in High School. He is a nice guy, very friendly and professional. I recommend him to everyone, and still make the trek to see him despite living in Alamo. I couldn't recommend him or his practice more. P.S. He's a Padres fan, so feel free to give him guff about the Giants 2010 NL West / W.S. crown! haha read more

Dr. Upshaw was excellent. He was friendly, knowledgeable and didn't make you feel rushed at all. He provided in depth information about what was going on with mine and my families eyes, so that we walked away with more knowledge. The fact that he's local and the office is located within our community, is a huge plus as well. The office staff are very sweet and helpful. Everyone is all smiles, all the time. They all will do anything they can to help you out, even if they're swamped. They were super, super busy when I came in to get some insurance verification and instead of making me wait around, as well as everyone else, they took down my information and said they would give me a call back; And they did! I gave them 4-stars, because I wouldn't call them a one-stop shop. I highly recommend getting your vision checked and other optometry needs here, but the frames might be better at an establishment that specializes in frames. read more

I've been seeing Dr.Upshaw and Dr.Kopiko for about 6 years now and they literally go above and beyond the call of duty. I have had numerous incidents where I run out of contacts before my script is due or before my order has arrived and all I have to do is call the office and they get my a pair of contacts to get me through until I get mine. They are both very intelligent and know what they are doing. The selection of frames is endless and they have a style for everyone. Thanks for all of your kindness! read more

We have followed Dr. Kopiko from Walnut Creek many years ago. The service my family and I receive here is excellent which is why we don't mind driving from Pittsburg to Rodeo. We all actually look forward to our yearly appointments. Dr. Kopiko is very kind and thorough during my appointments. She is very easy to talk to especially when I have concerns regarding my constantly changing vision. I would not hesitate to recommend them as you will be in good hands. I also love that they have appointments on every 1st and 3rd Saturday! read more

I just had my annual check up and I was just reminded that I have been seeing this office for at least 15 years! The staff is so sweet and amazing, as well as professional and informative. read more

Dr. Upshaw explained clearly & gave a lot of great pointers. Dr. took his time with patients. Never had this excellent service from any other place. HIGHLY recommended. His staff are friendly & helpful. ***** rating read more

I was referred by family and family friends. Great experience, appointment was on time, showed up 10 minuntes early for paperwork/medical history. Dr. Upshaw was informative through out the multiple tests preformed. Friendly, easy to talk to and professional. The staff was friendly as soon as I was greeted, to picking out frames. Decent selection of brands, Gucci, Ray Bans, Kate Spade, etc. High recommended. read more

This is a marvelous practice. The staff does not turn over, so they're doing something right on the inside too! They get you in quickly (both in for an appointment and into the exam once you arrive), the doctors are warm and conversational but professional. You feel cared for and remembered. I am someone who gets very anxious about any medical interactions at all but I actually enjoy coming here. They also sanitize, sanitize, sanitize at EVERY step along the way. Come see them and you will not be disappointed. read more

My family has been going to Rodeo Family Optometry too many years to count!!! Dr. Kopiko and Dr. Upshaw are the best. They are both warm and friendly and truly care about their patients. I couldn't imagine going anywhere else. The staff is always friendly and professional. It is always a joy to see Leilani. She is a wonderful "fixture" there. read more

I switched optometrist to this place that is close to my work. I was having some personal eye issues at my last appointment. The Dr allowed me to finish the eye exam in a couple of weeks. I thought that was good service. I got a good pair of glasses that didn't cost too much with my insurance. read more

Rodeo Family Optometry is the place to go! I have been coming here for 11 years now. Not only because Dr. Upshaw is a sight for sore eyes but the whole staff is awesome. It's easy to make an appointment, they have a wide selection of frames, and provide personable service. They have everything I look for in an Optometrist. I just started bringing my son here and hope to bring my future kids in the years to come. read more

I visited Rodeo Family Optometry and was blown away with their customer service. One of the Optician assistants named Maebel was very attentive and knowledgeable. I will definitely be going back to get another set of eyeglasses there. read more

This is a great optometry office, staff is great and the service was excellent. I got glasses and contacts and next year lasik. I like that is a small family owned business, it's very personal and I feel at home there. I highly recommend this office to anyone looking for a family optometrists. read more

The staff at Rodeo Optometry were very helpful to make sure I was seen in time to have my prescription updated and more contacts ordered before they ran out. They are all so friendly and I appreciate their service. read more

Okay I'm not really a big fan of Doctor offices especially optometry, but my whole perspective change . I was welcome with warmth smile by Maebellyn . She had walk me through the whole process and gave me some good opinions on my new glasses. I've got many compliments thanks to her . great costumer service !! I would definitely come back and recommend this place. read more

The staff was friendly and personable, as well as knowledgeable. Dr. Upshaw was very sincere and had a very good rapport. He was willing to accept my differences and not at all pushy, instead respectful. I will certainly return and refer as well. read more