I'd been a patient of Dr. Chan for long time until I moved out of state. She's kind, sweet, very…read morethorough and pays attention to details. She's a perfectionist! My family and I are very satisfied with her services; and even though we're out of state we still use her services to have our eyeglasses ordered and shipped to us every now and then. My daughter has high prescription eyeglasses, therefore, they require specialized materials and treatment.  Bright Eyes Optometry has been wonderful and I'm really grateful to Dr. Chan and her amazing staff. Shoutout to May for excellent customer service. Thank you for being patient and accommodating with my eyeglasses orders over the phone.  If you need eye care services, pls visit  Bright Eyes Optometry. I highly recommend them.

I have been looking for a good optometrist for a very long time. In fact, I don't remember having…read morea good optometrist other than the one I had in 5th grade so it's been a long time coming. Janet Chan is warm, gentle and exudes kindness. She was able to figure out my exact prescription very efficiently (usually it takes a lot longer) but she seems more competent than the average optometrist in her ability to arrive at the prescription strength for my glasses. Her office staff particularly the girl who helped me locate glass frames were good at finding something I liked. I essentially found a pair of frames that was covered 100 percent by insurance and for the lens, I brought all the bells and whistles including UV protection (transitional lens), glare and scratch resistance, thin lens and the latest reading/distance glasses which added up to 400 dollars and my last pair of glasses was more than a 1000 dollars. Hopefully I will like the final product in a few weeks. So far, I am glad to have found such a great optometrist in my neighborhood thanks to the referral one of my co-workers gave me recently.

Great customer service and friendly doctor. The lady who helped me pick frames was very helpful and…read morepatient- because I was trying on all sorts of frames to fit my face shape. I was being very picky about how the frames don't hit my cheeks when I smile, etc.

This place is great! Accommodating, nice staff, wonderful engaging doctor. My go to for my annual…read moreeye appointment!

OPTOMETRIST- a great find in Hercules and they were able to accommodate me last minute without any…read morehesitation. They are located in a beautiful new property off of Sycamore and there is easy street parking . Checked in and customer service was great . Had my tests with the optometrist and went to pick out my frames. They have a good selection for their size. Did all the measurements and my glasses will be ready in 2 weeks . Super excited .. thank you Total Vision. I will be back .

Dang, why such low reviews? My experience was nothing but fantastic. Greeted with amazing…read morehospitality by Jojo. Had all my forms filled out from home, was able to walk around and look at frames while I was getting checked in.. Anysha took me into the eye exam room did some testing then Dr. Lau came in for the complete exam...went well! Jojo assisted me with my insurance and the frame size... Got the best for my eyes cause I am outside a lot and need something better to protect them & driving at night. Paid $315 out of pocket would of been less if I didn't get the works to have glasses/sunglasses combo w the UV combo...I can't wait for my glasses/sunglasses to be ready and will buy another pair later

Unfortunately I was very disappointed when I came after a contact lens appointment with a pair of…read moreglasses with a broken nose pad. First of all, they charged me 10 dollars for one tiny latex nose pad and I have never had to pay for something that costs very little to purchase. The person who put the new nose pad on my glasses did not make sure that it fit on my face correctly and my glasses were ill fitted and very uncomfortable for months. Also, I am allergic to latex so now I also have a rash on the side of my face from this one 10 dollar latex nose pad. I found a good optometry office closer to my home in Hercules and will not be returning.

I called in January they told me we put you waiting list I called today same thing no good serviceread more

This is a biannual go to Optometrist. I've been a customer here since 2019. I love their selection…read moreof frames and the staff is very friendly and knowledgeable. They provide excellent quality work and customer service. This weekend I stopped in for adjustments on my current two pair of glasses. I left smiling with my well fitting glasses on my face.

All these 5 star reviews are well deserved! Eyelove Optometry has my heart and business From the…read moremoment I walked in, Cathy at the front desk was super friendly and had a great welcoming demeanor. Dr. Hsieh was awesome--very thorough with my eye exam and took the time to explain everything to me in a way that made sense! Alisson was a huge help when it came time to pick out frames. She was so patient and really helped me find a pair that not only fit my face (and budget) but also felt like "me." Everyone made me feel really comfortable, and I left with with so much eagerness to get my glasses. Definitely recommend Eyelove Optometry! The whole team was fantastic! Also PS I'm coming back for those green frames

Amazing experience. Everyone was a great help…read more Claudia was a great help. Thank you to everyone

The Doctor + staff were amazing & very Pleasant! The office is very clean and organized!…read more I'm so happy I found this place!

Very thorough eye exam. He is very patient and explained the entire process of my examination.read more

I work in the professional medical office building on 500 Alfred Nobel Drive and I recently stopped…read moreby our fellow neighbor Optometry by the Bay. I'm so glad I did! Grace at the front desk was so wonderful, very kind, patient, and knowledgeable. She really took the time to help me try on different frames, explained the styles and fits, and made the ordering process seamless. Their selection of frames is incredible. They carry high-end designers like Gucci, Alexander McQueen, Tom Ford, Jimmy Choo, Saint Laurent, and Ferragamo. I personally chose the Gucci GG1285O frames, a gold oversized geometric style with Gucci's signature green red green detail and the GG logo on the temples. They are elegant, unique, and I absolutely love them! Since getting my new frames, I have received some compliments from my patients and without hesitation I tell them where I got them! I have been happily referring Optometry by the Bay because the experience and selection are phenomenal! It is such a bonus to have this optometry office right here in the same building where I work. Dr. Respicio and his team are professional, welcoming, and genuinely care about their patients. If you are looking for excellent service, a great selection of luxury frames, and an office that really takes care of you, I highly recommend Optometry by the Bay!

for the price I am beyond happy with my results. I now have 20/20 vision. No contacts or glasses!…read moreOther places charge 3/4k per eye! I spent just a little over 4k for both eyes. More than worth it! Way more affordable and he's been doing this over 20 years. His team are excellent and talked me through all the questions I had. 10/10 recommend if you or someone you know is considering this. They also do PRK if you don't qualify for lasik.

I noticed recently my cousin worker not wearing his glasses and assumed they broke or getting a new…read moreprescription. When J finally had a chance to ask him, he told me he got Lasik. I did back in 2016 and I knew I would need an enhancement in the near future. I called and was able to get an appointment quick. Today I went and Myra greeted me and had me fill out the questionnaire. Within 5 minutes, Steve appears friendly and welcoming. He looked over my form and asked questions. He explained everything he would do and made the recommendation for Mono. When it was time to meet Dr Newman, he entered the room I was at, shook my hand and asked if it was fine to go to the next room in which I oblige. Dr. Newman took the time to check and throughly go over what he saw. Even though I am not ready for anything yet, I highly recommend him for all you Lasik questions, concerns and doubts. Staff is A++ and Dr. Newman is the best.

amazing service! i came for an eye exam and for skin tag removal Dr.Lee was amazing. it almost…read morelooks as though I never had the skin tags to begin with. 10/10 would recommend to anyone!

This morning at East Bay Ophthalmology I walked in for my scheduled appointment and was asked to…read moregive permission for them to keep a credit or debit card number on file. They told me it was now a requirement of all of their patients. I was there for a follow up exam and not expecting to make financial privacy decisions on the spot. I asked if I could pay the copay see the Dr. and make up my mind after and the answer was no. I didn't even know if it was legal for them to do this. Well, it is. Still I am not willing to leave vital credit info at an establishment where I have been continuously a good customer. Dr Scott Lee performed an extremely delicate surgery on my eye magnificently. My lens was knocked off of its supports upon a bow to my eye. It took 2 years for the pressure the become low enough to do the surgery. Dr. Lee did all of the pre examinations and prescribing as well as replace the lens with a new one. I went from 100% blind to vision again. Dr. Pyun has been my Dr. for a f0ur or five years now and I'm very confident in his abilities. He has an amazing demeanor and is quite thourough. I don't want to switch. I would feel much different if I had been informed ahead of the appointment so I could decide how to do this. There are so many breaches that affect all credit holders and having that kind of information in some server isn't safe. It seems that as a safety measure to insure payment enforcing this technique on patients with a history of non payment and even new patients when they sign up would make sense, but long term patients with an excellent track record and insurance... ? With some thought I've decided to get a debit or prepaid credit card to use for this type of nonsense. I will only transfer into it what is needed for each transaction. I urge East Bay Ophthalmology contact patients with upcoming appointments rather than spring this on them at the counter. I urge all of you who encounter this to follow my lead. It will add a high level of protection to your financial privacy. This encounter put a scar on the high opinion I have of this group. I still believe they are among the best people and facilities in the field. It is my opinion that this was not thought through for the benefit of the patients/customers that rely on these services.

I recently had an eye procedure by Dr.Lee and couldn't be more happy with my results. He was a very…read morepatient and informative doctor who made sure I was comfortable with no lingering questions. Will only be costing this office for any eye surgeries/procedures. FYI I had a mole in the corner of my eye and now that it's gone my confidence is back ! Thank you Dr. Lee !

Alls well now with the service I received. Andrea, took care of all the issues which were caused by…read morerayban itself in installing my lenses. She even installed the extra lenses which were created to large by rayban and installed them in my extra pair. Overall, despite the problems it has turned out well. My props to Andera.