the Murray Store I am very upset and disappointed, I want to drop-off a prescription and it was a big line inside the store and outside curb, I ask in the consultation window and they say, we can take your prescription you need to go to the line... off course I left because always they have one person to the the cars line and inside the store it take forever to get your prescriptions is insane, because of that I went to CVS and I get my med in half hour no line, and they have drop-off window and pick up window, so much convenient and faster also fill up your med in half hour wow..in Walgreens always I have to wait 48 hours (2 days).. So now I got all my med in CVS and it is so much easier NO MORE WALGREENS also I have a credit card and I can Not pay my bill at the store just online. thank god I am almost done with my deb, so I will close that card right away... So tired about the poor customer service in the pharmacy so I am not renew any of my med. bye bye Walgreens.... read more

I went in around 8 pm on 8/4 and a mid 20 to early 30 Hispanic looking male w a goatee attended me and accused me of cutting the pharmacy line. I actually let a woman and her child go before me as I do not have a child and after I explained it to him he left to get my medication and started laughing and talking with his coworkers. Definitely didn't like him assuming instead of I don't know maybe paying attention. Bad taste in my mouth. read more

This is my go to pharmacy because it's 24 hours. It's the only 24 hour Walgreens in the entire state of Oregon. Sometimes they have glitches, but I think the staff that works here is always really professional and does their best to get what each person needs, in my opinion. I've tried other pharmacies in my area, and I will stick with this one. read more

I understand this pharmacy can get very busy (and this may be all day) and there have been many reviews that are not happy with the wait times. With that, I must say, this is a 24hr pharmacy, which we need to greatly appreciate because when you need something urgent at the wee hours of the day or during a holiday, this location is one of the VERY FEW pharmacy stores that will be open for you! I work in healthcare and a patient needed their meds on Christmas Day. There was no pharmacy avail in Beaverton and near the vicinity that day that was able to help this patient out - except for this pharmacy! The location is at a neighborhood that is still growing with new homes, so it will get busier and has been for that reason also. I'm just grateful we have this pharmacy for our convenience, location and hours wise. read more

Received my annual flu shot, COVID booster and pneumonia vaccine in the very busy pharmacy dept. once again this year. Every staff person and the Pharmacist who administered my injections were kind and professional. I still have had no issues as described by many other Yelpers. My only complaint was I was told to check in by scanning a QR code. I am standing at the counter, face to face with an employee CHECKING IN, so why do I have to get out of line to go scan a QR code? Somethings just don't make any sense. The drive up window was open again the day I visited so perhaps the short staffing issue for that service has been resolved. At least temporarily. Unfortunately, Walgreens Corporate has announced that store closures are coming. I can't help but believe that this is all due to mismanagement and greed. Most stores, especially the pharmacies, are short-staffed on purpose. I have a family member who is a Pharmacy Tech in another state and they have confirmed the truth in this. I'm not sure if this Walgreens is on the closure list but I sure hope not. As I said above, this pharmacy is a very busy one, Staff are doing the best they can under the circumstances. I hope this store stays open. read more

What a horrible place. I scheduled an appointment for a Shingles vaccine for 8:30 am. These guys have a shutter that didn't open until 8:43 am. Talk about being prompt. There are 6 employees in there and not sure what they are do. Waste of time and lack of care for people when that is a big part of their job. Upon asking about my appointment they rudely tell you to go sit there. Next time I'd try Rite Aid. read more

This store is arranged for the insane! The chips were in three different aisles! I just wanted to run in and out. Most of the aisles of things also looked like we missed the apocalypse, so if you need something, you may need to look. And I get that the check out is arranged to prevent people from maybe running out the door but for those of us who are ADA, this is a bit much to walk around, waltzing with other customers. read more

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This place doesn't even deserve one star. After being discharged from a week-long hospital stay, they failed to provide the most important prescription needed. On top of that, I had to wait in line twice--first for 30 minutes, then again for over an hour. If you value your time and, more importantly, your health, avoid this pharmacy. No one should have to spend their entire Saturday night waiting for a time sensitive, lifesaving prescription that should have been ready in the first place. The most pleasant pleasant part of this experience was the man who ripped ass behind me in line. read more

This pharmacy is absolutely awful. Every time I've filled a prescription it takes atleast 30 minutes to get through the line. Correcting insurance information at the counter with one person working is insane. Time to switch to CVS! read more

Wish I could give 0 stars. I recently transferred all my prescriptions over from Rite Aid and am rethinking my decision. My doctor sent a prescription to my local Walgreens this past Thursday (5/15). Friday, I received a text that my medication was out of stock but that the prescription would be filled "soon". Saturday, I was picking up medication for my husband and asked when mine would be ready. I was informed it had been "out of stock for a while", and they couldn't order/request it specifically. The pharmacy could only mark it "out of stock" and they would receive some if some were available. Their next shipment is to be today (Monday, 5/19). I will be taking the last dose I have of this medication Monday AM. Concerned, I called yesterday and spoke with the local pharmacy who confirmed that their shipment would arrive Monday, and I could call about 3PM to ask if my medication arrived. They informed me that they don't know what medications are being sent to them in advance. I then called "customer service" and was transferred a couple times. The person I spoke with (eventually) was less than sympathetic, and absolutely did not have options/solutions for me. I explained my situation and was informed that Walgreens' contracted supplier had not been able to provide the medication to their warehouse. Upon inquiry, I was advised that the pharmacy cannot order from a different distributer even in these circumstances. I asked how I could rely on Walgreens to make sure my medications are filled in a timely manner, and how I could avoid this every month. There was no answer, except I would need to call different pharmacies in my area to ask if they had it. (No volunteering to contact local Walgreens for me, she reiterated that I would need to do so). I asked her who I could talk to/who I would need to talk to so this could be resolved and hopefully prevented in the future. She advised me I could call back today after 3PM to speak with her manager, who could get me in touch with the store manager... neither of which can approve ordering from a different supplier or actually assist. So - not only were all answers "no" but there was not even an inkling of trying to find something that CAN be done to help. Due to this type of medication, my provider will have to send a NEW prescription to whichever local pharmacy has some in stock, even if it is another Walgreens location. As I mentioned, I took my last dose today, and will need to get the pharmacy location confirmed ASAP so I can hope my doctor has time to send over the prescription in time to allow the pharmacy to fill it (and me pick it up) by the end of the day. Due to all this "administration" I'm suddenly needing to do, I had to take the day off work. And I'm concerned that this will be the same process each month. Another issue is that I was informed via text that the prescription would be filled "soon". Based on all the conversations I've had with Walgreens staff, this is unlikely due to the difficulty obtaining my medication. But I would never have even known to start gathering information/answers/contacting pharmacies if I hadn't asked ON MY OWN on Saturday. I received no text or phone call that I should expect a delay or contact the pharmacy to discuss this situation. It feels as though, in EVERY aspect and at EVERY opportunity, Walgreens is failing me. I just want to trust that my medication will be filled in a timely manner, that I will be kept informed of progress (accurately), that pharmacy and call center staff will work with me to solve issues, and that, ultimately, I will not miss doses of this important medication. I can't be the only person in this boat. And this medication is not uncommon nor "out of stock" at other chain pharmacies (at least, prior to this month, I've NEVER had an issue/delay with the filling of my medication). Now I'm having no luck finding someone to talk who that can DO anything, and I'm stuck making endless phone calls. . . . VERY disappointed. read more

I want to give zero stars!! This pharmacy has Never been helpful. I have been going there for years. I tried to refill a prescription I have had refilled there for years. U was told there are no refills. Always in the past they contact the doctors office for approval. She would not do it, just said they don't do that. Ridiculous!!! Every Dr you contact for refills to contact your pharmacy. I had to go to my doctor's office and transfer this prescription elsewhere. I will be transferring all of my prescriptions elsewhere when they come due. This is just one example of their incompetence. I also within the last 2 weeks had the same issue of being out of stock when I tried to pick up my prescription. They gave me 5 to get by. I never heard from them again so a few days later I went to pick it up. They hadn't even prepared my prescription so I had to wait for them to fill it. I am so done with them!! Plus they are constantly closing for some emergency. read more

Don't have a drive through if you can't handle the volume. Waited for almost 45 minutes to get my prescriptions. Extremely poor service not the employees fault just horrible leadership. would give zero stars. if you expect prompt service this is not the place to go. The worst. read more

Get decent help at the pharmacy. Always always a ridiculous line. And seems each person always has an issue. One person should not be made to run the drive thru and the front counter. I only go there for one prescription because it's cheapest there. All my other ones are at the Albertsons pharmacy-way better! Get it together Walgreens read more

0 stars My family booked our appointments online a few days prior using the Walgreens application. We received our confirmation numbers and our 24 hour reminders. I called the morning of our appointment to TRIPLE confirm that we would be seen at 10:00am and 10:15 since we had doctor's appointments for our sick babies shortly after. Over the phone, the pharmacy technician confirmed. We arrive at the pharmacy on time. The technician at the window takes our names and says she cannot find our appointments. We share confirmation numbers that match the address and time. They still could not find our appointments. At this point it's 10:16 and you might imagine they would just generate us in the system and take us seeing we have all proper documentation. Nope. Instead we are sitting in the drive through, with our two babies hysterically crying, all for them to say "we don't know how long this will take". No compassion whatsoever. We had to leave for our next set of appointments incredibly dissatisfied with this pharmacy and will not be returning. read more

i never thought i would miss rite aid so much. the pharmacists here are so rude and condescending. they do not care about you at all. takes forever to get my prescriptions filled, even when they say it will be ready by a certain time- don't believe them. also they call you every. single. day. if you dont pick up your prescription immediately. read more

Do not. Do not ever use this pharmacy. I lived nearby for a couple years and went for convenience. It's as inconvenient as is possible. I've stood in line, complained, called, used the drive through, nothing helps. My favorite trip was when I was going through cancer treatment and would have done anything for a chair while waiting in line. My second favorite is when the power went out while I was in a chair for my flu shot. A random worker told the pharmacist I couldn't get my shot and we all needed to "get out." My third favorite is when I observed an employee tell a frail woman that the bathroom was locked and couldn't be used. This place is seriously super mis-managed. I've transferred prescriptions and won't ever be back. read more

Walgreens - Line so long I can't even see the pharmacy counter. - Drugstores Near Me - Beaverton, Oregon

With all the people coming in and out sometimes it's hard to greet everyone the cashier was doing her best. Everyone there makes me feel welcome. read more

Walgreens are you kidding?! My friend had an APPOINTMENT for the vaccine at 2:30 today. We waited in the "COVID Vaccine check in" line for 15 minutes only to be told to fill more paperwork out and have a longer wait. What's the appointment for anyway?! I was done at Providence after 20 minutes, including my 15 minute "post vaccine" wait. The store manager was helping in the pharmacy and his mask was only over his mouth 60-70% of the time we were there. I TD her that Rite Aid had appointments today as well and we scheduled there. Shame on you Walgreens for making it SO difficult for someone to get vaccinated. Clearly people doing it now have been hesitant and you're making it more difficult so likely turning people away and making them walk away when they could be vaccinated. Shame on you. read more

It took over a week and several phone calls (all with differing answers) as to why a well known and common drug would take that long to fill. After a chat with their obnoxious pharmacy manager and then store manager (who promise to call back but did not), no one gave an accurate explanation. But suddenly, after my call to the store manager, the Rx was filled! Would I trust Walgreens to fill the Rx correctly (thankful for computer checks). Nope! Most people don't check or give a 2nd thought to any filled Rx! Walgreen's is a business. I don't give repeat business to incompetents! read more

After a 30 minute wait at pharmacy, I asked staff member if she could give me access to bathroom and she said no, Walgreens no longer allows public access to bathrooms. I pushed, and she maintained no. Are they kidding?? There are routinely 20 sick or sick people in line there for a half hour waiting for their Rx's and they don't allow restroom access??? Has it crossed Walgreens minds that many of those customers are drinking a lot of fluids to recover? Walgreens must want to commit corporate suicide. read more

If you need a pharmacy look elsewhere. This pharmacy is terribly understaffed at all times day and night. Their drivethru is almost always closed. I would suggest maybe trying another location or a different chain. If you try to pickup inside you can guarantee that there will be at least 10-15 people in line at all times. read more

The slowest service ever and the employees are very rude when you try to call and get help. Save your time and headache and go literally anywhere else... read more

I've been going to this pharmacy since 2017. I have regular refills and occasionally need to pick up for when my son needs something. Sometimes there is a line. Sometimes there is not... all depends on the time and day. They always have been nice, not rude. However I have seen numerous people be rude and demanding to the pharmacists on duty. I get it... you're sick, n cranky, irritated and want your meds now. But acting like an angry gumball...and misplacing your anger on them won't get you quicker service. I love coming to this particular Wallgreens and thankful for them being open and nearby. read more

Patients are not allowed to use the restroom even for a pharmacy type store where we have children, elderly and pregnant women.

Our experience with the Walgreens Pharmacy at 14600 SW Murray Scholls Dr. has not been a good one lately. Over and over our "auto refill" prescriptions have been not been refilled as requested or promised. Also when we are advised, by text, that a prescription refill authorization is needed and asked if they should contact the Dr. and get a new authorization. When we reply yes about half the time nothing happens. When I did call, I was transferred to the pharmacy phone by the computer (not sure why). I got put on infinite hold (always in position #3). I was finally connected to the "pharmacy manager" Victor things went from bad to far worse. This fellow talked so fast I was unable to understand him. When I asked him to slow down so that I could understand what he was trying to say he became aggressively defensive and started attacking me as a customer. He stated that I had better "adjust my attitude" and give him the "respect" that he deserved. In my humble opinion this individual should not be working with the public (your customers). Victor also stated flatly that Walgreens did not have to fill the prescription because they needed a refill authorization. What happened to the customer service that used to exist before "Victor" decided that Walgreens no longer assisted customers in getting prescription refills. We have been loyal Walgreen customers for over 20 years. We don't want to change pharmacies. But, we will not tolerate the disservice bad attitude that we have recently received. You can and should do better Walgreens. Sorry for the negative feedback. I don't do it lightly. I don't like doing it any more than you like seeing it. I know you are really busy and are inundated with more people than ever. But, that's no excuse for rude and dictatorial people who are supposed to be there to help us. read more

Drive through pharmacy review 5 cars in front of me......I was at the window 42 minutes later. The intercom system is the worst ever....they can't hear us and we can't hear them.....then once your prescription is ready you wait 15 minutes plus or minus for the pharmacist to come over. Close the inside or outside window because you can't do both read more

Their service is absolutely abysmal. They are a 24 hour pharmacy and have historically been very competent and capable in providing prescriptions in a timely manner. However, over the past year +, they have HUGE wait lines for customers filling or picking up prescriptions. The same tech handles the walk up window and drive up - the wait in the car drive up line is usually over 45 minutes, same thing for the walk up line in the store. Hey guys!!! HIRE and STAFF more people!!! This is completely unacceptable service!! read more

Had to go there again today. ( I would give it zero stars if I could). 6 people in line, I had to wait about 20". They've had their drive up window blocked off for months, and so there is just in-store service (if you want to call it "service") which is still atrocious. They will NOT be re-opening the drive up window ; plus - the staff person at the window handles BOTH the vaccine line AND the the pick up (for prescription) line. This place is deliberately understaffed (for corp. PROFIT)! How do they get away with this? Getting your RX here .is a punishment!! All these negative reviews seem to have little effect. Health "care" at its WORST!! read more

Terrible behavior from staff. Always hanging up on you immediately no matter how polite you are.

Pharmacy review. Either they are way understaffed or way overworked. They try hard but the wait times are ridiculous. 45 minutes waiting in line then have to come 2 hours later to pick up. Even if the prescription is called in by the doctor before hand, it takes forever in line to pick it up. 14 people in line at 4pm. My script is ready but still have to wait. The drive up line is terrible too. Blocks traffic if there is more than three cars in line. The staff is great. They are attentive and helpful. read more

I wish there is 0 stars. Person behind photo counter was very rude. Stephanie, Shift Lead. With this kind of customer service they not gonna last long. No customers except photo shoppers (holiday season) Walgreens in Beaverton Sholls Ferry and Murray read more

I would give 0 stars if I could. Had 4-15min appointments scheduled in a 1.5 hour window to get myself, husband, and 2 of 3 children vaccinated. We arrived and checked in 5 minutes before the appointment time and proceeded to wait another 40 minutes past our first appointment time to even receive paperwork to fill out even though we already filled it out online when booking the appointment. After turning in the paperwork, we waited an additional 15 minutes before being seen. During this 55 minute period, my 3 year old needed to use the restroom, so we asked where the bathroom was and we were told there is no public bathroom. I'm not sure what they expect from people. ‍ I understand that they are understaffed, but if that is the case, they shouldn't continue to take vaccine appointments. read more

I hate to do it but I agree with the pharmacy reviews. Everyone in the pharmacy is nice but they're sooo understaffed, and this was the case pre-Covid. Doesn't matter if you drive through or walk in, it takes a really - long - time to get prescriptions. And it doesn't matter if it's weekend or week day, morning, afternoon, or evening. I've yet to find that sweet spot where the line isn't painful. read more

They seem unorganized. Drop off meds for same day pick up and their response is "it could 5 minutes or 2+ hours. I don't know." No further explanation. Just seems like they don't truly know what they are doing. Go elsewhere. read more

Okay, I see a lot of low ratings here, but most people are punks when it comes to rating. This place was clean, well-lit, stocked, and all four employees I had interaction with were not only pleasant but also PROUD of working at the last 24-hour pharmacy in Oregon. Add to the pharmacist's pleasant manner and willingness to go above and beyond for the patients, even in the middle of the night? No brainer, 5-star review...and that doesn't even include the fact it only took 30 minutes for a prescription, and they were busy at the time! I am mad impressed with this Walgreen's! Thank you, staff, for being so wonderful to people who are already stressed out, you all are rock stars! read more

If I could give zero stars I would. We were told it would take an hour to fill a prescription due to them being behind at the pharmacy-- we left and came back an hour later only to be told it hadn't been entered into the system and would be another 20 minute wait... which turned into another 45 minutes. We are still waiting. read more

Walgreens says, in writing, that they care about and listen to customer reviews. They even have a site where you can leave a review. The problem is that it works about as well as the rest of the company. I wrote a review and was required to associate it with a store. No problem as it had to do with a specific store. However, in the process of selecting a store, I was taken directly to that store's website with no way back to the review page except using the back button. Tried multiple times, various ways, no joy. So no way to actually leave a review that Walgreens says they care about. read more

My mom took in a prescription to be filled 2 days ago Everyday since then no response on her meds The lady at the pharmacy laughed at her saying I don't know it's probably in this stack and it's gonna take me at least an hour to look through My mom is elderly and the meds she takes are essential to her health Poor service and very very unprofessional read more

I had done business at this Walgreens (including the pharmacy) for almost 20 years. In the past year, the service has gone from great, to average, to now, TERRIBLE! Just moved all my perscriptions to a Safeway pharmacy! Their poor service includes misinformation via text & email (told perscriptions ready, after a 30 minute wait at the pharmacy, told not ready). To hour long waits to get to the pharmacy counter - and then dealing with employees who don't know & don't care. I get that times are tough for good help, but you need to have at least one or two employees who give a s%$#. Stay away! read more

Walgreens has Flu shots advertised for online booking, scheduled for a specific time, printed the paperwork and showed up at the reserved time. Person at the counter said flu shot worker is on lunch and that they don't actually see the online reservations and it's pretty much walk-in only. What a shit show for Walgreens scheduling, online system and employee training. Never trusting their online booking or in-store services again. The employee handed me paperwork that I already filled out. Wasted my time and frustrating. read more