Can we please take a moment to thank or be kind to our Rite Aid pharmacist, tech and sales person?…read moreI don't often stand in line and hear people being rude, but I did today and it makes me so disheartened when this staff gets treated like garbage. Hey, I get it, people are impatient they have things to do. But so do all the other people waiting, helping or servicing. I just want to shout out Lenon the pharmacist who always checks to see how I'm doing, several of the techs who when they see me immediately know if I'm picking up for my kids or myself, and always are friendly, and the sales people who today kindly commented on my outfit. A second of kindness is all it takes. What do you get out of making someone else angry and miserable? And for the dude who was rude to the tech, what he didn't know or ASK, was that the neighborhood lost its power in the late afternoon until close to midnight. The pharmacy team had to do a massive catch up of orders and existing meds. Give each other grace, it's the least you'd want for yourself. Also, I seriously always appreciate this rite aid for always having our RX stocked and always serving with a friendly demeanor. I know retail pharmacy isn't easy, keep up the great work, y'all.

This pharmacy refused to refill medication per Dr. Sarparast request at OHSU…read more This Rite Aid sent an email confirming Dr.s request, but refused to refill it when I arrived. Good Luck!

Hugh was the person who helped me with my photo order and he was fantastic!!!! He checked…read moreeverything to make sure it was correct and reprinted items that had curled edges from being placed in too tight of a box. He was so thoughtful and checked the photo book, the posters, the large and small prints. He was so professional and kind and efficient!!!! I highly recommend! I'd come back just for Hugh!!!

Worst customer service I've experienced at a pharmacy. The people are nice but wildly inefficient…read more They won't pick up calls and it takes them forever to get anything done. Customers wait at the window and nobody comes to help. Avoid having your prescriptions sent here.

I really like the layout of this Rite Aid. Similar to why I…read morelove Trader Joe's, the layout is wide instead of deep, like other stores. This means that the aisles are shorter, and it takes less time to walk to the back of the store than other places. This Rite Aid also has three entrances in front, which allows us to walk in and see the many aisles, then picking the aisle that we want to go to. The size of this store is just the right size. This means, like Trader Joe's, they have to stock just the right amount, and not face customers with a huge aisle of hair products (too many to choose from) This conforms to the small town feel of Lake Oswego, which we locals have come to love. P.S. The Pharmacy staff is very helpful, even with non-prescription items.

Shelves were bare and they didn't have even the most basic items. Understand that they are in…read morebankruptcy and it shows.

Walgreens provides great convenience in fulfilling prescriptions, but this is the only reason I…read morehave used this store. Rx services are available both via walk-in and drive through. However, walking in usually is faster. The store is never "clean." It always feels dirty and disorganized. The front window has now been broken for months and covered in wood. Also, just be careful as there is homeless activity in the area as well.

My review is based on Pharmacy customer service. I pulled into the pharmacy drive up window at…read more1:22pm. There were two cars in front of me. Each car pulled out their prescription. At 1:32pm, they set a red sign in the window saying the pharmacist was out. A pharmacist picked up the phone and said "Come back at 2pm". Then he hung up the phone and walked away. Is this how you treat patients? Is this how you speak to customers? I understand they need breaks; however, have some respect, consideration, and compassion for people picking up their prescriptions. You can still set boundaries AND have a kind interaction with patients.

They have awesome medical products. Great staff who takes time to answer all my questions. AND…read morewonderful service, no matter the problem or need.

This morning Jinny, an employee at Tigard McCanns, went beyond all expectations to arrange for a…read moreRecliner to be transported from Gresham and delivered to provide comfort for my husband who is dying of congestive heart failure. I was so pleased to know that McCanns is still locally owned and that personal service is still part of their culture. This relief during his illness is invaluable. Nice to have a place to count on after the many years that we have relied on them for our pharmacy needs.

For a Walmart, this is one of the better locations. Produce is typically fresh and priced well,…read morepantry items are definitely lower than grocery stores, and items are well stocked. While there, I always check out the clothing and Suprisingly, find cute in-season sweaters, jeans, jackets that look nice and are super j=cheap. Always buy my layering basics here like 100% cotton tanks, t-shirts and long sleeve t-shirts. The other day I bought two crochet cropped sweaters that look like Anthropology dupes. Often I spot a cute sweater or jeans on Instagram and order online for quick pick up at the store. They bring it out to your car making it incredibly convenient and one of my favorite reasons to buy online. Right now it's spring and I'm in the mood to plant some annuals for immediate pops of color. Their prim roses go for $1,99 at Walmart while Freddie's sells for $3,99. Same with pansies and violas; Definitely buy them here if you need several since the savings adds up.

First off, this is NOT my first horrible experience at this store. This is exactly why I usually…read morestick with Target--the customer service here is some of the worst I've ever experienced. Let's start with online pickup. The inventory is never accurate, which is why I place pickup orders before driving 30 minutes to this location. One of my items was marked unavailable... yet I walked in and found it instantly. I don't work here and barely shop here, so that's already a problem. Now the cherry on top. I NEVER get to shop without my toddler, but since this was for Easter, I had someone watch them so I could actually shop alone. While I was in-store--basically doing the job of the employees--I thought I'd treat myself and try something on. I waited about 5 minutes for help. An employee came up, told me it was closed, flipped the sign from open to closed, and said "too bad." I explained I live 30 minutes away and rarely get this chance. She told me to just buy it and return it, then claimed no one in the entire store had a key. So either she lied, or there's a serious security issue. Imagine a situation in a fitting room where someone needs help and no one can access it--that's unacceptable. I checked out with the item I had to find myself, then went to customer service to pick up the rest of my order. They told me I had to leave the store and drive to a pickup spot--even though I was already inside. When I asked again about the fitting room, another employee said they could have opened it... after I had already checked out. I was willing to overlook the pickup issue because things happen. But the way I was treated pushed it over the edge. This store needs serious management changes. I will not be coming back to this location. I'd rather drive farther than deal with this again.

Rushed when calling with questions. Technicians talk as if bothered…read more Not looking forward to having to call pharmacy.

Like other reviewers, this pharmacy made an error with my order. They asked if I wanted to purchase…read moresomething from them in addition to my medication, and I said no. They shipped it to me and charged me for it anyway. Their solution is that I won't receive a refund until they receive the item back from me. I think that's kind of ridiculous to hold my money for something I never agreed to purchase and now have to go out of my way to return to them. I would never use this pharmacy again.

Nothing but positive experiences with the pharmacy here, and you can't beat the convenience of…read moretying the pickup to a trip you're more than likely already making for groceries. Speaking again of convenience, no excuse for not getting your flu vaccine or even your covid booster when they make it this easy. I've done both here recently and it's quick, clean, and friendly.

Hire some more staff, including IT support because there often seems to be some computer problem,…read moreor at least that is one of the reasons given for why automatic refills don't work. It could also be that automatic refills work just fine and there is simply no one there to actually fill the Rx. The main problem is that refills take 4-6 days to fill and you have to call to find out what the hold up is and often no one answers the phone. On several occasions the Rx was incomplete but the tech didn't bother to explain that to me, and if I hadn't checked the paperwork and called (and someone eventually picked up) I would have run out of medication. I still may as the date the staff gave me is more than two weeks after it was supposed to be filled. The pharmacists and/or pharmacy techs seem to have problems counting, too, because so many times they don't seem to know how long a month is or when the Rx can be filled. If the problem is a staff shortage, management should hire more staff and not put the ones who remain in the position of improvising excuses for the poor service. People need their medicines and pharmacies need to fill prescriptions on time and with the correct amount of medication.

Review for pharmacy only where my son got his Covid vaccines…read more We booked our vaccines online when appointments were very hard to come by. We felt lucky to have nabbed one at this Walmart pharmacy. Our experience with both shots was A+. The pharmacist (Lee?) was very nice and the process was simple. Zero waiting time before the appointment. After our second shot he said "Congratulations!" as we left. I loved that as we really did feel celebratory! Super friendly pharmacy staff and very efficient.

This is a great store and neighborhood resource! I use it as my primary grocery, along with Costco,…read moreand make trips to New seasons, and the like, for specialty items. I like the variety offered for staples, including organic choices. It's a clean, well stocked store. Staff are helpful and friendly. Prices are reasonable. Really happy it's there.

Hours say open to 10pm but pharmacy closes at 7pm…read more I missed critical prescription. I arrived at 7:04 and they would not retrieve prescription

This pharmacy wont bill your insurance, forcing you to pay for you prescriptions. They couldn't…read morefigure out how to bill my sisters Medicare prescription plan while Safeway could. They wont bill Medicaid either. They charged me for my meds and then told me to go to a different pharmacy. Ok, I will. For everything.