Poorly informed pharmacist, Lenon or something, quotes DEA regs with complete certainty, when he's in fact completely and utterly wrong and unaware of what DEA regulations are and aren't. When confronted, instead of taking the L questions the scope of practice of a licensed healthcare provider. Do yourself a favor, get your Rx filled somewhere else where small people don't try to flex and act like they're physicians. read more

This might be the fanciest Rite Aid that ever was. Nestled between a Zupans and a Starbucks in Lake Grove exists this very prim and proper pharmacy. Everything was neat, organized, well-stocked, and easy to find. Honestly, you wouldn't know you were in a Rite Aid if you hadn't seen the sign outside the door. But, alas, there we were. I like to come here to buy candy to sneak into movie theatres. It's about 1/4 the cost, I just stock up at home and take what I need. But you'll find all the essentials you need in a pinch, from snacks and basic groceries like milk to school supplies. Staff was friendly and the place was empty. Best location of a Rite Aid I ever did saw. read more

Staff is friendly, great to grab a few things in a pinch. In and out quick! Truly appreciate the friendly staff!

The number of times I have had to make multiple trips to this pharmacy is nuts. I've had multiple instances where they told me something couldn't be filled, only to find out they had put it on auto fill, already filled it, and didn't bother to look. I've had multiple instances where they insist I only have one Rx to pick up, when there were in fact multiple and I had to go back. They close earlier than posted (on a sign, not on google or anything actually helpful) for lunch, even when they see someone trying to pick up a prescription. The people are nice but man, the service is awful. read more

This is the pharmacy that time forgot. The store looks like you are walking into the 1960s or 70s and that's not necessary a bad thing. It's small, kind of dated but friendly and efficient. The checkout clerk always acknowledges me and asks if I need help finding anything. It's not a huge store so if your looking for endless choice and sizing go elsewhere. If you want a quick in and out that's pared down to the basics it's for you. I find the pharmacy very efficient at filling my perceptions. I've had calls they were filled and ready before i made it to my car leaving the doctors office. The pharmacist on duty helped me resolve and issue when my doctor changed my perception and the insurance company as confused. Overall I like this pharmacy because of the small size and efficient staff. read more

C'mon Victoria. Stand in line and listen to them for 10 minutes on the phone, back and forth, and you'll tell these people are juggling 20 chainsaws with the grace of Marcel Marseau. Sure you have to go back once in awhile, we all do, and usually it's on our end. This crew is on it. Give them the good review they deserve. read more

This rite aid has been amazing to our family over the years. They are efficient, courteous and helpful. The pharmacist is kind but not effusive so I think people don't always see that he's really a great professional. In any case, we choose this pharmacy over the many options available for the reasons I mention above. We recommend them highly. read more

I have been a customer at this Rite Aid in Lake Grove for years and have generally been happy with the service there. But today I am seriously considering taking my business elsewhere. In this area everyone is required to wear masks at indoor businesses now. Being in a category at high risk for getting COVID-19, I support this and always wear a mask when I leave home. Today as I was leaving after picking up a prescription I saw two women without masks, one wandering around the aisles and the other walking up to the pharmacy counter. No one from the store had offered them a mask or made any effort to stop them. I realize it's possible they were both in the exempt category and didn't have to wear masks, but no one had asked. I tried to bring it up with an employee, the only one visible out in the store, but he just shrugged and said all the store was required to do was post a sign saying people were supposed to wear masks. He showed me the sign. He said he wasn't supposed to enforce it. When I persisted he claimed to call the manager but I waIted and no one came. The women kept shopping. I know employees don't like to confront customers, but this is a PHARMACY. People who are sick, frail, old go in there. Masks protect people from getting sick and this is a time of PANDEMIC. Apparently Rite Aid doesn't care whether its customers live or die and don't care about upholding laws that protect people. They think not confronting law breakers is more important than my safety. Masks are only controversial to stupid, ignorant, selfish people who don't care if they make people get sick and die. They are essential, especially around sick people. Should I ever go back? read more

Been a customer here for more than fifteen years. We are a family with A LOT of medical issues so they know me well. Every employee has taken the time to learn my name and a little bit about me and always greets me with a smile. It's so small and seems so cheesy, but there have been many a day when I have walked in tired and beaten down from all the ailments my loved ones are fighting and this crew brightens my day. Thank you to Chuck and crew for being amazing. read more

Incompetence does not go well with prescribed drugs. Therefore, I will not risk my health, as poor as it is, for the convenience of this near by pharmacy. They take a long time to fill a prescription, which makes absolutely no sense because: 1) They mess up. I mean, if you are going to give me the wrong label, can't you do it quickly? If you don't care enough to carefully fill your prescriptions, why do you take your time doing it? Just grab the wrong pills and slap the wrong label on the bottle and you're good to go. 2) Who still fills their prescriptions here after they make a couple mistakes? This place should be empty, giving the pharmacists ample time to mess up. Sorry for sounding so bitter, but I expect more from people that stand on elevated platforms. read more

This review is for pharmacy only. I have been going here for about 6 months and have nothing but problems. I call in to refill my prescription. They say it will be ready by 2pm. I show up at 2:20 and still not ready and I have to wait 20minutes. What is the point of calling ahead? Waste of my time. Also this is the 3rd time now they try and give me someone else's medication. read more

Terrible service. Rude pharmacist. Bad experience every time. I changed all prescriptions to another pharmacy. So glad I did.

I went to pick up my daughters prescription. It was for an ear infection. The pharmacist told me there was something in one of the bottles ( it was liquid) that he didn't feel comfortable giving it to me because there was something in the medicine. He told me he would order a new one and to come back after 12 the next day. I came back and the cashier looked at the bottle and said there is something in here. Then a very young guy walked up and said " yeah I fished out whatever was in there and its ok now". The pharmacist (chuck) ignoring the situation. I told them I didn't feel comfortable taking the medicine with something in it. To please order a new one. The young kid walked away. 5 minutes later chuck the pharmacist yells "what are you waiting for ?" I told him the medicine. He looks at me like I'm annoying him. I told him he needed to let me know next to come back. Chuck was very rude! He seemed very grouchy. Not the kind of service you expect when dealing medication. I take it very serious. Chuck should also. read more

Pharmacy is awful, never opens on time and just has people waiting around until they decide to be open

The pharmacy started off great, but the more I went the more mistakes were made. I've been receiving the same prescriptions for a while, but the last few times I went in the prescription was not correct and I had to ask them to fix it. The last time I was in I had two prescriptions to pick up. She started to check me out when I mentioned I had two. She found the second one (which wasn't correct per usual) and I let her know. She checked with the pharmacist and said that it was correct and my insurance must have changed. It didn't. She tried to ring me up for that prescription and it wasn't even mine! She was giving me someone else's prescription. She went to check with the pharmacist about my second prescription and they said they didn't have it. I had ordered both renewals on their website the day before. I let her know, but she just shrugged it off. She didn't offer to look into it or have it filled for me. Really poor customer service. Needless to say, I just transferred my prescriptions to a different pharmacy. read more

I've had nothing but good experiences at this store. Service is great and employees are very kind.

Hands down this is the worst pharmacy. I called in my prescriptions and because of an insurance change, they randomly decided not to fill them. I showed up to pick them up...AFTER I received a call that they were ready, and ended up waiting almost an hour to get them. This is the third time in a row that I have come to pick up my prescription and there was an issue. Each time constitutes a considerable wait time. What I don't understand is, if there is a problem with my prescription, CALLME. That is why I leave my phone number each time! I've got to find another location! read more

I'm not one to leave bad reviews, but after multiple encounters with condescending and unhelpful staff I think I'll take my business elsewhere. I'm happy to forgive a mistake or two, but I'm tired of waiting over an hour for every time they make a mistake and do nothing to resolve it. read more

My favorite Rite Aid. Been my local pharmacy for many years. Everyone is very kind and helpful in the pharmacy, as well as ladies who make sure you find what you need. read more

Most helpful, responsive, courtesy focused store in Oregon! If you are nice they love you becuse there are several uninsured bearded woh-be-gomes that I have seen in this facility that give the staff a hard time. They need to move back to the forest where they came from! read more

I've been a customer for past three years. The staff are amazing; kind, courteous and knowledgable. The pharmacists are both expert and caring. read more

The pharmacist and the staff are very patient and efficient. I have called minutes before I come in and they are very accommodating. I have been to other Rite Aids and other pharmacies and this pharmacy is definitely my favorite. read more

This review is for the pharmacy only. I took a prescription in planning to get a prior authorization from my doctor for it. The pharmacist was even kind enough and said they would send the paperwork to my doctor as I was standing there. Keep in mind, if you are getting a prior authorization, the pharmacist must have the prescription, therefore there was absolutely no way they could have given it back to me. About a week later I finally got word from my doctor that the pharmacy had NO documentation of my prescription. I even asked them to look in my siblings files to ensure they didn't misplace it. To top it off, despite telling them to do otherwise, they sent a request for a new prescription to my old doctor, who I then had to call and inform. DO NOT GO HERE, they lost my prescription, and had nothing to say about it. No apologies, no suggestions, nothing! I had to make another doctors appointment to get another prescription & here I am 2 weeks after dropping off the prescription that rite aid lost, and still in the process of getting these meds due to their mistake. Better business bureau will be hearing from me! Thankfully I am not facing a life or death situation, but what if someone was? Losing someone's prescription is a very serious matter. read more