I'm giving two stars instead of one because the two people behind the counter that I dealt with today were very apologetic and polite with the issues I was having. So I was approved for a prescription of GLP-1 injection. When I spoke to someone at Northwest compounders last week, I was informed they needed payment before they could fill the prescription. OK, no problem. Gave them my debit number and went in today, which is Monday to pick up my prescription. It was ready, and they said it needed to be paid for. I said excuse me? I gave someone over the phone my debit card information as I was told this needed to be paid before it could be filled. They apologized and said, yeah, it looked like they didn't actually process my payment or forgot to hit a button or something. I told them this sounds seriously sketchy to be asked for my debit card number with the intent to pay for a prescription and my financial information not go to where it is intended. I hate the feeling of having to eagle-eye my bank account every day for the next few weeks to make sure they didn't double charge me. Also, I was given absolute zero consult regarding this prescription. I mean, I'm injecting myself with something for the first time in my life. Kind of wish there was a pharmacy tech or pharmacist to go over a few things with me, but whatever. They kindly put a brochure in my prescription bag with a QR code to a YouTube video on how to do it. ‍ read more

Super efficient and well organized pharmacy that mixes (compounds) medications. All pharmacies used to be compounders at some point, and a few remain. Within hours of ordering a refill, they respond and it's ready the next day. They will ship or you can pick it up. read more

Local vets seem to send their scripts to NWC by default, so I always end up using them, even though I live down the street from a couple of their competitors. Their mail order service is fast and reliable, and I've never known them to screw up an order, so I just put up with the minor inconveniences. Which is mainly that their web site is antiquated so you have to enter the script number every time you do a refill and phone them whenever you need to give them a new credit card number. Chewy sells compounded vet drugs for a bit cheaper, but only dispenses specific dosages, making them useless if you need to titrate at all. read more

They are the best compounding pharmacy in PDX! They refill my order the same day and ship it to my home usually a day later for FREE. It's incredibly fast and I appreciate it. Never had problems with them, and always at ease that I'll receive my order on time and with no product issues. What a relief! THANK YOU NW COMPOUNDERS! read more

Excellent and friendly service. Prompt response to refill requests. Great communication when receiving a request. The business is clean and well organized. read more

Northwest Compounders provide EXCELLENT service. We have been using their services for 7 months. The product is excellent. The delivery service is excellent. Definitely worth what they charge. read more

I wish that there were more medical companies who operated with this level of efficiency. Our cat was prescribed meds for her thyroid issues and our vet referred us to NW Compounders. The meds arrive quickly and it's very easy to reorder. They offer a variety of flavors and our cat actually likes the meds! read more

Northwest Compounders - Healthy and happy cat - Drugstores Near Me - Beaverton, Oregon

NW Compounders is one of the nicest places I've experienced for customer service! Jesse was exceptional to deal with! You can tell she is very passionate about what she does and cares about helping animals feel better. I've had a challenging experience trying to figure out the best medication for my cat! I had to go back-and-forth between trying a liquid and a topical rub. The entire staff is amazing but Jesse really went out of her way to help and very easily curbed my frustration with medications. Jesse is extremely knowledgeable, patient and I admire her innate ability to communicate ! Honorable mention to Mike for his wonderful customer service and passing my note to a manager for help! I have already recommended NWC to friends who didn't know you can compound pets meds! Thanks NW Compounders! read more

Northwest Compounders - My cat Mavie! - Drugstores Near Me - Beaverton, Oregon

I am very happy with Northwest Compounders' customer service and attentiveness. Blake was very knowledgeable and helpful when I called it to research if they are able to provide me with a specific medication for my doggie. It was an urgent situation and my vet had to call in it from out of state. NC were able to compound it same day! My doggie and I are very thankful. 5 stars just does not do it for the service we have received. read more

Northwest Compounders - She is thankful for NC's efforts to provide the medications she needed. - Drugstores Near Me - Beaverton, Oregon

We have utilized this company for several years, and they have always been courteous, timely and accurate. We love that they deliver meds to the house, which has saved us long trips to their location way on the West Side. read more

northwest compounders is a great company. they're efficient and easy to work with. I love the delivery method they have for prescriptions. they arrive quickly and are well packaged. I would definitely recommend this business read more

They are very efficient. I left a message for them on their machine. 2 days later I received the meds for our cat! Very nice people to deal with if you need to talk to someone!!! read more

Northwest Compounders - Our cat Bogart aka Baby! - Drugstores Near Me - Beaverton, Oregon

I love love love their work and great service! They have been compounding thyroid meds for my cat. Liquid drops into her food!

I am so glad I discovered this amazing pharmacy. I have two senior cats that require daily meds and they have been able to convert all of their prescriptions into liquid form and that has been such a relief for me as a pet parent and my cats. No more pill struggles. They were also able to compound a supplement that has been out of stock on pet meds. They are fast, friendly, accurate and I'm forever grateful for their highly skilled team! They also deliver meds I order typically within days of requesting. Amazing! read more

They do excellent work And are very fast I have used them Many times for my pets Meds Thank you for Great service mollie h read more

This is a great place for speciality prescription needs. My dog has several prescriptions that need to be compounded, and everyone here is very friendly and knowledgeable, and they always turn around his prescriptions quickly, plus they have generous pickup hours to accommodate working schedules. I highly recommend! read more

Great service and reasonable prices! I originally went to them for our pet and discovered they also compound for people too. They will mail your prescription to your home at no cost. in my opinion NW Compounders is the best compound pharmacy in the Portland area. read more

We have been very reliant on this business for our canines medication. They are always on time. Last Friday I realized I only had medications until Monday for our canine so I ordered right away on a Friday Night with a note to please have it at the latest Monday. Sure enough it was at our doorsteps by Monday. This is a very reliable business. read more

They have always been so kind and helpful and their medicine saved my fur babies life.

Excellent customer service. Staff always follows up on online orders. Always receive prescriptions on time. We have tiny chihuahuas who sometimes need to have their meds compounded. Northwest Compounders has always been easy to deal with. I appreciate their dedication. read more

Northwest Compounders - Cha Cha our little princess. - Drugstores Near Me - Beaverton, Oregon

I have been using Northwest Compounders for my lab Ruckus's medications for many years. I am continually impressed with the quality and results orientation of their staff and the competitiveness of their prices. I ordered some Cisapride during this last ice storm which required getting a new prescription from our vet and delivering the medication during an ice storm. The medication came to my house this morning in less than two days. read more

I have used NW Compounders for several years and their service has always been professional, accurate , and quick. I definitely recommend them. read more

This compounding pharmacy has helped us for years with medications for our cats. Their staff has always been friendly, professional, and knowledgeable. They ship the meds to us at no extra charge. I highly recommend Northwest Compounders!! read more

I was impressed with their thoroughness, professionalism, and proficiency. The pharmacist explained the medication thoroughly, and answered my questions. I was concerned about the med arriving on time, as it had to be mailed, but I received it the next day. read more

Exactly what everyone says; fast, friendly, professional- excellent customer service!

This is the best pharmacy! They are so courteous, efficient, fast, and reordering is a snap. I have used them for years and there has never been a screw up or problem unlike some of the regular pharmacies I have to use for other types of meds. One my cats was getting a compounded medicine for a while, and when they found out that she had passed, I even received a sympathy card from them. I was so surprised and touched. I wish more pharmacies operated in such a fashion. read more

Columbia River Veterinary Specialists has been treating our dog for seizures which often requires meds they don't carry. First, there are only a few compounders in Portland Metro and CRVS often refers a place nearby. Unfortunately, our experience with that pharmacy was luke-warm as they rarely answer their phone, don't return messages, and has un-customer friendly hours. And of all the Walgreens, only the one on N. Lombard offers compounding services. In regard to brick and mortar pharmacies, I'm not sure why most have such limited hours and are closed on the weekend. Emergency clinics like CRVS and Dove Lewis often prescribe meds that are too be administered as soon as possible. If they don't offer them and the pharmacies are closed, it presents a stressful situation. Northwest Compounders has been such a relief in this trying time and stands out from the pack. They are fast, open on Saturdays, provide next day shipping, and offer a lock box when they're closed. And maybe most importantly, everyone on the phone has been knowledgeable and friendly. read more

Northwest compounders is amazing. I appreciate the time they spend with me explaining my cats meds. They really care about their customers. They have incredible customer service, and easy and fast shipping. I wouldn't go anywhere else for my pet meds!!! read more

I'm the past they have been great. Not sure if they lost staff when they moved to a new building. I received a call my prescription was ready for pick up but they wanted to speak to me about it as I had not received that medication from them before. When I called the guy on the phone told me no one had called me that day and they did not have a prescription for me. I said that wasn't accurate as I had a voicemail from someone that day saying it was ready. He put my on hold to check and he came back saying I was correct and a note has been missed. Fast forward to picking up the medication I was trying to use my CareCredit card to pay for the prescription. The lady at the desk was trying to get it to work but it wouldn't. She asked who I'm assuming to be her boss for help and the lady just yelled out that they don't accept CareCredit. Which is annoying as the sole purpose of that card is to pay for prescriptions and medical appointments. But even more so that just was not a customer centric way of handling the situation. Getting up from her desk and being understanding would have been the bare minimum. But also going forward I would say push to accept care credit. And be more empathetic. You never know why people are picking up medications. read more

Northwest Compounders have helped me care for my two cats for years. They are so friendly and extremely helpful when dealing with some ups and downs of Chica's and Spider's care, for which I am extremely grateful. Not only do they fill the prescriptions but they deliver them also. Thank you Northwest Compounders and all of the staff! read more

Had my cats RX filled here for the first time this past week-called in by the Vet. I got a call that same day from these guys explaining the medication, price, instructions on where to leave package if I were not home, asking if I had any questions or concerns etc. The lady that I spoke with was very clear and nice. RX arrived within the next day or so and was left exactly where I had asked. Very professional. read more

Even with Covid ruining all our lives...I'm sure NW Compounders feels the struggles too. However, they continue to fill and deliver our cats budesonide to us so quickly! We are located in WA and deliver is just about a couple of days! We love NW Compounders! Thank you for all your hard work during this pandemic ! You all are so greatly appreciated!! read more

We've been coming here for years for three of our pets and NW Compounders has been good at providing quick prescription and refill services. Just today I had hardly put my phone down from calling in for double refill and I got a text that it was ready. I also like their new location (better for me) but it is now a first class facility, must be better for their staff too. read more

I am very impressed with the service from NW Compounders. My vet had prescribed a prescription for my rescue dogs' eyes. I placed my order by phone as I live in NE Portland and it would have been a drive for me. My prescription arrived in just two days and I would definitely order from NW Compounders again! read more

When my cat had to get a special prescription, my vet referred us here, and I'm so glad he did since he doesn't carry what my cat needed. I have been so impressed with their service! First of all, I can get a real person on the phone during business hours. In addition, refilling the prescription is so easy and fast. Everyone I've talked to has been super-friendly. It's easy to track when my kitty's prescription will arrive (which is within just a couple of days of ordering the refill). I don't live anywhere close to them so do everything by phone, but judging from the professionals with whom I've spoken, I know that if I were to go in I'd get the same kind of excellent service. Thank you for helping to solve my kitty's problem! read more

Excellent service and prices. Sometimes a little higher in cost than a stock medicine, but the increase in ease and efficiency is well worth any extra cost. I've spoken with other pet people who've used different compounders, and Northwest's prices and speed of service beat the others by miles. I highly recommend these folks. read more

I have had the BEST customer service with every order I have placed with NW Compounders. I've had prescriptions filled for several years for my pets and have ALWAYS had a positive experience. They are extremely responsive and often the next day the medication has been delivered. Additionally each time I receive a follow up call, all of the employees are very friendly, kind and professional. NW Compounders sets the bar high for customer service and many other businesses could learn from them. Thank you NW Compounders for consistent excellent service! You have a wonderful team of employees who are appreciated! read more

Like most of the people posting here, at the advice of our veterinarian we turned to Northwest Compounders for a specific liquid medication for our dog. NWC's service is outstanding. Every time we had a question they called back with an answer and advice. They also let us know when a refill is being shipped and an approximate date when it will arrive through the mail. They have our strongest recommendation, and we recently learned that the liquid compounded medication they prepare is less expensive than if we purchased the medication in pill form. read more

NW Compounders medicine delivery service is outstanding. I can always count on "to my doorstep" delivery within 24 to 36 hours of my phone order. This part of their business is 5-stars. Unfortunately, I've had ongoing issues with the Methimazol cream that I have to apply to my cat's ears twice-a-day. While my cat is really good about tolerating her medication, she doesn't appreciate it when the cream feels like it has grains of sand mixed in - something even I can feel when I'm applying the cream. This makes the twice daily task more uncomfortable for both of us. In response to my concerns, NW Compounders has made efforts to ensure the medication is as creamy as possible but they just haven't hit the mark consistently - hence the 4-stars. I continue to have hopes that I can boost this review to 5-stars overall if the Methimazol cream is delivered sans any grains mixed in. read more

My vet recommended them a few years ago, and I use them for most of my pet's prescriptions. They are far less expensive than buying through the vet, super helpful and very responsive. They also mail out my orders. Very easy to work with! read more