I've been coming to this Honda location for years (one financed, then traded in & two leases), and…read morethe service has been inconsistent. I have had bad experiences in the past, but working with DONYA recently to buy out my lease was the BEST EXPERIENCE I've had with Honda. SHE SPOKE TO ME LIKE I WAS A HUMAN, not just a sale walking through the door. We had a great conversation for about 20 mins before we even started talking about my car. Once we got into the buy-out process, everything was communicated amazingly, and she did everything she could to make sure I left happy (which I did). If you go to LB Honda for a car, I highly recommend calling ahead and scheduling a chat with DONYA QUINTERO!!

My first time going to the Long Beach Honda to get my car serviced and the experience was not good…read more I am used to the Culver City Honda which has better services. 1) They only have a shuttle drop but no pick up for you if you want to leave your car and go somewhere else. The culver city Honda will actually pay for an uber to pick up and drop off when you get your car serviced. 2) I got pushed for a bunch of unnecessary services that I did not need when I just wanted an oil change, tire rotation and engine coolant. Instead the service consultant told me I needed to replace thermostat and air fan in addition to the coolant. They also told me I need the air valve replaced at 100K miles. In total I ended up paying over $1200 for unnecessary things they pushed on to me. 3) Poor communication. The service consultant told me it would take a few hours and I needed up staying all day from 8am to 5pm waiting for my car to get serviced. 4) The day after I got my car serviced I took it to Costco for a new tire and Costco told me that there was a damaged post on my wheel. This was something that Long Beach Honda should have saw since I got my tired rotated the day before but they did not even notify or tell me that there was damage.

This rating is a special shout out to Russell Csonka from internet sales. I reached out to the…read moredealership about a car they didn't have on the lot, but Russell give me very specific details about the ordering process in case I wanted to order one to my spec. Furthermore, he invited me and my wife to come down and test drive a similar model before placing the order to confirm the trim and options we want. The entire time, there was ZERO, absolutely ZERO, pressure from him just to make a sale. He spend time answering all my questions, gave very detailed explanations, and even contacted corporate for me and looked into an issue related to my purchase. Contacted him on a Thursday about a car, went to test drive Friday, placed an order that day, and came home with the car exactly a week later. Of all the car buying experience and programs I have participated in, Russell is BY FAR, the most polite, honest, and sincere sales person my wife and I have ever interacted with. Seriously, ask for this man if you are thinking about buying. You are not going to regret it. It is an honorable mention that his son, Rusty, also works at the dealership and he helped me order the Crosstrek I bought my parents back in 2022. Another top notch sales person. This dealership is very fortunate to have this father/son team.

Timmons Subaru is always my go to Subaru to go to for any repairs, routine maintenace, and even…read morepurchases! I recently came in not intending to buy a car, but so glad I did because Jeff was a great to work with. I requested for him specifically to work with him for the Costco Auto Program. He was so accommodating and made everything very easy and smooth. He was very personable and made the experience not feel so intimidating (especially because I am a woman). I would 100% come back for Jeff, BUT the whole Timmons Subaru team is a dream to work with. Love them all.

I finally found a car I could live with, although after all the money I spent, I thought they would…read morehave given me a full tank of gas instead of only half a tank. Also Giuliano said he would show me how to use my phone for GPS, but never got around to it.

Thank you Giuliano for helping me find the right car quickly but transparently! He took the time…read moreto explain the warranties and purchase details and offered no pressure whatsoever. I honestly asked for the most inexpensive car on the lot because I knew I could count on Enterprise's reputation for good maintenance and honest salesmanship. I've had the car a month now and it's driving great!

Great place to buy a Lincoln or have yours serviced here! Very good price and excellent service!…read more Another home of the LTPG low tire price guarantee. Always has a special going on for tires and alignment! They'll do a free vehicle check up or multi point inspection and give you a quote on any services or parts needed! Built Ford Tough!

Julie was amazing! She was very friendly, funny, helpful, and accommodating. We felt no pressure at…read moreall! We told her what we were looking for in a car, what monthly car payment we desired, and Julie got us what we were looking for without the haggle! Before we even considered purchasing a car, we witnessed how Julie interacted and spoke with non-office staff, and she was very respectful and kind; this left a positive impression on me. Go Julie!

I called while already driving here, they got me an appointment for 9am this morning. I arrive,…read moreeveryone is so kind, and they fixed my issue within 10 minutes! I believe the person I worked with name is Ricardo, he was so kind and knowledgeable, I'll be back, thank you! They fixed my push to start in like 30 seconds flat

If you are planning to buy a car here, be extremely careful. I did my homework, negotiated ahead of…read moretime, and had an explicit agreement on the final price via text message with the sales staff before I ever set foot in the dealership. When it came time to sign the actual contract, everything changed. They suddenly started tacking on thousands of dollars in fees that were never mentioned during our text negotiations. When I called them out on it, they just used classic, greasy **"snake oil" sales tactics** to say it was required. **Bottom line:** Any agreement means absolutely nothing to the sales staff at Mercedes-Benz of Long Beach. They will look you in the eye, promise you a price to get you through the door, and then try to slide extra fees past you at the finish line. Save yourself the headache, the wasted time, and the disrespect. Go to a dealership that actually values transparency and keeps their word.

I've bought used cars my whole life and had mixed experiences, some included ending up in small…read moreclaims court. But this experience at Long Beach BMW was one of the smoothest and stress-free experiences I've had so far. I was purchasing a used vehicle that wasn't a BMW, so I was doubtful that I would get the time of day from any rep that day. But Patricia, AJ, and Andy were so professional and kind without being pushy. The sticker price was aggressive as well, so although they couldn't budge too much on the price I was very pleased with the deal I got ;) Coupled with a 4yr/48k mile service contract, me and my wife feel that we received a great deal. I will definitely consider purchasing another vehicle from this dealer. 5 star service, 5 star deal, 5 star experience.

I purchased a 2021 7 Series from this group. Naturally, the Sales Department were attentive as they…read moreare there to make the sale. However, the remaining portion of the dealership does not care about you. I should have paid attention to the fact that there were several people in the waiting room waiting on their cars to be serviced. And when I asked about the lower rating the dealership has online, they said it was due to the Service Department. Well, I live out of town and will be getting my car serviced in Bakersfield, so the service department does not matter to me. NOTE: It took them well over a month and many follow up calls to get me the second key to our Certified BMW, which I learned later was supposed to be given at the time of sale when it is a CPO (Certified Pre Owned) sale. Now that I have had the car a couple of years, things change and I traded it in for a brand-new car. In doing so, I have this Unlimited Miles Warranty that has 2.5 years remaining on it. I called BMW to see about having the remaining amount prorated back to me in a credit. They said that I needed to speak with Long Beach BMW where I Purchased the car, Finance Department to receive this credit. I have called this dealership 15-20 times now. NEVER a return call. How Rude right? So when it comes to making the sale, they are all about you and making that money. But when it comes to service, they have obvious issues and especially when seeking to speak to them after the sale, they have no interest in speaking with you since that would involve refunding you a balance they you deserve. They are just there to make money. Don't let them fool you into thinking that they are a Service Oriented Provider. BMW makes a Nice Car. There are Plenty of Dealerships that will sell you one. You may want to look for options at dealerships other than Long Beach BMW.

TLDR; Ask for Brian or Alfredo, you'll be glad you did…read more After a nightmare experience at another dealership, coming to Long Beach Hyundai was a complete 180. Brian was THE. BEST. I put him and Alfredo (the sales manager) through negotiation hell for an entire month and the whole time they worked with us, they were patient, respectful, and honest. It was clear they believed in the "more flies with honey" sales tactic. When we went in to sign and drive, they were both so warm and welcoming, it made the entire experience a breeze. The next day after signing, we realized that we had been inadvertently overcharged. Without any hesitation or pushback, they refunded us immediately. That's a dealership with good character. Don't waste your time anywhere else -- just go to Long Beach Hyundai and ask for Brian...with an i

Hey Scott P, In response to your remark about wanting to…read moreknow more about what happened. What happened is I walked into your facility and asked where the parts department was and the young lady that checks cars in for service pointed behind her (where your parts department is located). There was already another person waiting for parts. After a few minutes, I asked him how long he'd been waiting and he said about 5 minutes. Now mind you NORMALLY when you walk up to a parts counter (there are associates eager to help you) so I questioned why it's taken so long and still don't see anyone helping. So I pop my head into the office next to the parts counter and ask the employee if there was anyone helping the parts department? Meanwhile, you have 6 or so sales guys staring into their computers and NO HELP FOR THE PARTS DEPARTMENT. His response was, we've called them and they're on their way. So I ask, on their way from where? He says, from another location (because we're remodeling). This was so inconsiderate to have us waiting with no knowledge of any remodeling. No one explained that the Parts department had remodeling issues and that there was no one to help unless they were called to come from another location. Had us waiting (not knowing the situation). Was there for 15 minutes without any communication of parts being remodeled. It would help to POST A NOTE, HAVE YOUR EMPLOYEES INFORM CUSTOMERS THERE IS A WAIT BECAUSE THE PARTS PERSON IS COMING FROM ANOTHER LOCATION. DO NOT HAVE US JUST STANDING THERE WONDERING. So I left and went to CARSON where I was greeted by two extremely helpful Parts Guys! Like I said, GET IT TOGETHER HARBOR HYUNDAI...LEARN HOW TO TREAT YOUR CUSTOMERS!!

Probably the easiest and most hassle-free car buying experiences. My salesperson Brandica was…read moreknowledgeable, kind, and made every effort to ensure I was happy. She treated me like a person and not just another sale. It was easy and I got a GREAT deal! Thank you Premier!

Super easy! I'm super happy! I didn't hAve to walk onto the lot of dealership whatsoever. I…read moreemailed by desires in a car and it was delivered to my home days later. Fast. Pain-FREE!