I've been to this office a couple of times over the past few weeks. I usually go to a different…read moreoffice. The staff here were very friendly, especially Emma (she did my mammogram). She explained everything to me ahead of time & was very gentle and genuinely caring. I could have easily stressed myself out over the situation, but she was there to guide and calm me along the way. I would recommend this office just from the experience I had with her & the CT scan lady (I forgot her name). When you're going through the most stressful things in life, you need people like them to calm you & make that situation seem like it's super small. There is plenty of parking & I was in and out in no time.

Stacy the technician was sweet as sugar to my husband. The…read morelow rating is due to the nearly discernible handicap access - two spaces (marked on pavement but no visible signs), and one ramp. I had to drive into both parking lots looking for each. Not handicap friendly at all.

If you need an X-ray or any radiological appoint, Do Not go to Raleigh Radiolog. There is a reason…read morethat their reviews are so bad. If there were a rating of 0, that's what I would give them. Twice one of the doctors at RR recommended a follow up mammogram for me, but RR WILL NOT SCHEDULE one.

Very busy office. 2nd time here for X-rays. This office…read morepreviously got me in and out quickly (around 30 minutes total) so it's convenient enough to schedule appointments during the middle of my workday. Today the turnaround time was different. Very slow process. People who came after me were called ahead of me. (perhaps a different type of X-ray?) The total wait time of around 27 minutes to get called back. The time it took to change and complete the X-rays was less than 13 minutes, so it was very quick once in the back. Wait time on this visit was not the best. I would like this office to normalize e-forms instead of paper and pens. I would also like to see the same tech without having to ask. Besides that, the technicians are always nice and accommodating. My technician Laura did a great job making sure I was comfortable during my X-rays. I appreciated this!

Typically I go into medical appointments expecting a bad service experience these days. RR…read morepleasantly surprised me! The receptionist greeted me and apologized for the wait as she was working with another patient. Once I was able to check in she was very friendly, genuinely asked how I was doing, and engaged others politely when they came in. The nurse (sonographer?) was nice as well, quick, empathetic, and got me out within 15 minutes. I would definitely come here again.

Clean office. Super professional staff, including the front desk. Zero wait time. They could tell I…read morewas in pain and they went out of their way to ensure I was comfortable. The MRI ladies were super efficient and friendly. The MRI went without a hitch. I am very claustrophobic and this facility features a True Open MRI - fantastic experience!! I cannot recommend this facility and staff highly enough!

I checked in for an ultrasound and was in the waiting room when someone came up to me…read moreand said very rudely, with an accusatory attitude, We don't have an order for you!!! Like I did something wrong! My PCP's office called me that morning and told me that I needed this done quickly and gave me the address of where to go. I was starting to explain that because it didn't make sense to me. She was acting like I made a mistake and continued to question me like I was wrong! I was asked to go back to waiting room to wait! Turns out the mistake was made at Raleigh Radiology. I was there for 2 hrs!! Never got an apology or a complete explanation of what happened! Very upsetting experience! But I have to say the technicians who did the ultrasound were professional and very nice! 5 *. It's reception that needs work!!

I had a great experience. Came on time, waited for less than 5 minutes & was done and out within 20…read moreminutes. Everyone was nice & I had a positive experience. Parking was also not that bad.

I've been going to Raleigh Radiology for mammograms for awhile now, but had my first appointment at…read morethis location in October. Let's face it, no woman wants to get her boobs squished, but it's necessary and we all have to go through it, so might as well go where they couldn't be nicer, helpful and professional. Receptionist was flat-out fabulous. Warm, friendly, made me feel personally welcome. Identified herself, and guided me through the necessary paperwork quickly and efficiently. Honestly I don't believe I've ever had such a warm receptionist at a medical office! Wait time to go on to the next step was mere minutes. Was shown to a dressing cubicle and given easy-to-follow instructions. Wait time for the actual mammogram was again very short. The procedure itself was the usual, turn this way, lift your arm this way, squish squish, hold your breath and repeat with a different angle. My Professional Gal was just that, guiding me through it as quickly and painlessly as possible. Within a week I had my results. Could not have had a better experience.

Front desk attentiveness and timeliness to individual needs…read more Orders faxed and confirmed received within less than 5 minutes. 30 min later told that they still didn't have them only after I asked again. Emailed order then another 10 min to print it out and they were not busy at the desk.

I was able to make an appointment within a few days due to my flexible schedule. I called on a…read moreMonday and had my annual mammogram on Thursday morning. I was sent an easy to follow link to preregister as required. Typical questions regarding Covid, medical history and insurance coverage. They accept Cigna if you're wondering. Location is conveniently right of Lake Boone Trail near Rex Hospital. Plenty of safe parking spaces in their dedicated lot. I arrived 15 minutes early, was given a medical grade mask instead of the cloth one I wore in. Hand sanitizer available in waiting room. Chairs are somewhat spread out but few people in waiting room. I was called back on time as scheduled and was finished within five minutes! Painless, quick and 3D is a powerful tool for detecting changes in breast tissue. This was the best mammogram experience I've ever had and due to a family history I have has an annual mammogram for the past 30 years. Thank you Wake Radiology I'll be back next November!

What a mess Wake Radiology has become! I have had three unsucessful appointments in the last 3…read moremonths. The first two were at the Cary location. First one was a power outage that had happened early in the morning. My appointment was at 3pm. They did't expect to get power back until the next day. When I arrived after almost an hour ride I was greated with " Nobody called to tell you?" No nobody called to tell me or I wouldn't have driven almost an hour to get here and paid for a sitter. The second was at the same location where the radiologist insisted on contrast which I am highly allergic to even though my Dr. had ordered it without contrast. The radiologist refused to do it without contrast. Corporate did call me later that afternoon and apologized. Another two hours of my time wasted including wasted gas and sitter money. The third time was at the new location at 120 Banks Dr. in Chapel Hill. Another hour drive to get there and I arrive and the woman at the desk says " Didn't they call and cancel your appointment?? We don't do that type of imaging here". Altogether I wasted six hours of my time, at least $40 in gas and almost $100 for the sitter.

The staff was absolutely amazing. They professional and kind and worked very quickly. I was how…read moreeasy it was to make an appointment and get my results back in a really quick manner. I recommend Cardinal Pointe Imaging 100%. You will be very pleased with their service..

I've had 3 MRIs done here (most recently on Jan 23) and have always been very satisfied with the…read morecare I've received. The staff is awesome and works with you to make your procedure as comfortable and efficient as possible. Be sure to come at least a half hour early to fill out your forms (you can also do this online before your appointment). Then your tech will take you to your dressing room to change (if necessary) and give you a locker and key for your stuff. They'll position you as confortably as possible for your scan, clearly explain everything that will happen, and give you a set of headphones so you can relax to your favorite musical genre as well as drown out the machinery noise. They've got every type of music, from Bach to Rock. This is an especially nice accommodation if you're in pain, nervous or claustrophobic. My injury is to my spine and is extremely painful. Their wonderful pillow is so comfortable that I asked them about buying one! It can be chilly in the room, so you may wish to wear a something warm or bring a blankie with you. (They supplied me with one at my first visit too). They'll do their best to spare you discomfort if you're in pain. Mine is chronic and I can't thank them enough for going this extra mile for me. The waiting room is cheerful, comfortable and equipped with wi-fi and a coffee machine while you or companions await your scan. You'll leave with a CD of your images and they'll forward all your reports to your doc. They'll also email it to if you provide your email addy on your forms. I've had scans at other sites in the Triangle, and got good care at all of them, but the staff here is exceptional and won't make you feel like you're just another body on the conveyer belt of medical procedures. A friend who is extremely claustrophobic prefers to come here because the staff is so patient; he was treated like a nuisance, complete with rolling eyes and heaving sighs, despite explaining that he's a combat vet with severe PTSD, by another local provider. This site is conveniently located on Highway 42 in Clayton, in the health care "shopping center" beside the new hospital. There's lots of available parking and it's easy to find. If you live in Goldsboro, Garner, Clayton or Smithfield it's a fast trip to and from on Hwy 70. If your health care provider is responsive and gives you a choice, request to come here. You'll be very glad you did. To this fabulous staff: A great big thank you!

They are overcharging by as much as 200% for basic services and hiding behind the UNC shield…read more That's a revolting business model

i went to get a Bone Density it went great i never had one before they told me they took pictures…read moreto see if your bones are weak they will give me the results later so glad i went they help me on the bed to prepare for the machine to take pictures they were kind and understanding again Thank you for helping me

I recently relocated to Raleigh from New York. I researched local providers on Yelp and stumbled…read moreacross the positive reviews for Dr. Datanya Betts and Dr. Mclendon. When scheduling an appointment the receptionist displayed wonderful phone etiquette and the text , email reminders and patient portal enrollment was very helpful. During my first visit there was no wait and Datanya saw me immediately. She reviewed my insurance coverage with me, discussed my weight with me and completed bloodwork without making me feel uncomfortable. Today I returned for test results and Datanya discussed the importance of women's health and following up with screenings for breast, cervical cancer as well as fibroids. Datanya demonstrated how to do a thorough self breast exam which my previous providers had not really spent much time educating me on or performing correctly. We also discussed the benefits of holistic medicine and not relying on an abundance of prescriptions, the importance of a well portioned healthy diet and exercise to avoid prediabetes. I really enjoyed the teaching aspect of visiting this practice and I definitely plan to return.

Datanya Bett is a great provider and Brianna is great as well. They are always accessible and…read moreBrianna does everything she can to get people in quickly. Everyone in my family from my mom to my daughter go here!