Very busy office. 2nd time here for X-rays. This office…read morepreviously got me in and out quickly (around 30 minutes total) so it's convenient enough to schedule appointments during the middle of my workday. Today the turnaround time was different. Very slow process. People who came after me were called ahead of me. (perhaps a different type of X-ray?) The total wait time of around 27 minutes to get called back. The time it took to change and complete the X-rays was less than 13 minutes, so it was very quick once in the back. Wait time on this visit was not the best. I would like this office to normalize e-forms instead of paper and pens. I would also like to see the same tech without having to ask. Besides that, the technicians are always nice and accommodating. My technician Laura did a great job making sure I was comfortable during my X-rays. I appreciated this!

On July 8th I went to Raleigh Radiology for a chest X-ray post pneumonia. After a week I still…read moredidn't have the results. I contacted them and a radiologist finally read and reported the results on July 15th. It was not clear, so on July 24th I had another chest X-ray. Today is the 31st. I have contacted them and still have no results. If you are sick, you could die waiting for them to report the results of any scans they do. Don't go there if you value your health, because they certainly don't value it.

Typically I go into medical appointments expecting a bad service experience these days. RR…read morepleasantly surprised me! The receptionist greeted me and apologized for the wait as she was working with another patient. Once I was able to check in she was very friendly, genuinely asked how I was doing, and engaged others politely when they came in. The nurse (sonographer?) was nice as well, quick, empathetic, and got me out within 15 minutes. I would definitely come here again.

Clean office. Super professional staff, including the front desk. Zero wait time. They could tell I…read morewas in pain and they went out of their way to ensure I was comfortable. The MRI ladies were super efficient and friendly. The MRI went without a hitch. I am very claustrophobic and this facility features a True Open MRI - fantastic experience!! I cannot recommend this facility and staff highly enough!

From first contact to procedure to walking out the door, Raleigh Radiology (Cary office) earned…read moretheir five stars. I was referred by my doctor to Raleigh Rad who contacted me the day after the official referral. The operator was extremely flexible with my appointment and knowledgeable about the procedure/prep. I was able to schedule a time that was good for me (unheard of in today's medical field) and given the option to get there early for prep or swing by the day before to pick it up. Anyone that can save me some time is winning in my book. I was also contacted one day prior to the procedure by the accounting person to make sure that I was clear on what my insurance was paying and what I would be responsible for. What a great concept! Upfront price (which I thought was incredibly reasonable btw) and the option of a payment plan. These guys should open a car dealership or real estate office. Fast forward to the actual appointment, the office staff were one of the most happy bunch I have run into. The office is conveniently located in a brand spanking new building off Cary Pkwy. I was taken back on time and finished when promised. Maybe I am just used to receiving poor service when it comes to anything medical, but I can't log a single complaint about Raleigh Rad. If you have a choice when being referred for radiology, I highly recommend these guys.

I checked in for an ultrasound and was in the waiting room when someone came up to me…read moreand said very rudely, with an accusatory attitude, We don't have an order for you!!! Like I did something wrong! My PCP's office called me that morning and told me that I needed this done quickly and gave me the address of where to go. I was starting to explain that because it didn't make sense to me. She was acting like I made a mistake and continued to question me like I was wrong! I was asked to go back to waiting room to wait! Turns out the mistake was made at Raleigh Radiology. I was there for 2 hrs!! Never got an apology or a complete explanation of what happened! Very upsetting experience! But I have to say the technicians who did the ultrasound were professional and very nice! 5 *. It's reception that needs work!!

I've been going to Raleigh Radiology for mammograms for awhile now, but had my first appointment at…read morethis location in October. Let's face it, no woman wants to get her boobs squished, but it's necessary and we all have to go through it, so might as well go where they couldn't be nicer, helpful and professional. Receptionist was flat-out fabulous. Warm, friendly, made me feel personally welcome. Identified herself, and guided me through the necessary paperwork quickly and efficiently. Honestly I don't believe I've ever had such a warm receptionist at a medical office! Wait time to go on to the next step was mere minutes. Was shown to a dressing cubicle and given easy-to-follow instructions. Wait time for the actual mammogram was again very short. The procedure itself was the usual, turn this way, lift your arm this way, squish squish, hold your breath and repeat with a different angle. My Professional Gal was just that, guiding me through it as quickly and painlessly as possible. Within a week I had my results. Could not have had a better experience.

I waited an hour to be seen by the x-ray tech. She was rude and unprofessional - she was training…read moresomeone who seemed to know more than she did. I'll go elsewhere in the future

What a mess Wake Radiology has become! I have had three unsucessful appointments in the last 3…read moremonths. The first two were at the Cary location. First one was a power outage that had happened early in the morning. My appointment was at 3pm. They did't expect to get power back until the next day. When I arrived after almost an hour ride I was greated with " Nobody called to tell you?" No nobody called to tell me or I wouldn't have driven almost an hour to get here and paid for a sitter. The second was at the same location where the radiologist insisted on contrast which I am highly allergic to even though my Dr. had ordered it without contrast. The radiologist refused to do it without contrast. Corporate did call me later that afternoon and apologized. Another two hours of my time wasted including wasted gas and sitter money. The third time was at the new location at 120 Banks Dr. in Chapel Hill. Another hour drive to get there and I arrive and the woman at the desk says " Didn't they call and cancel your appointment?? We don't do that type of imaging here". Altogether I wasted six hours of my time, at least $40 in gas and almost $100 for the sitter.

(Merton Drive) Took my wife who'd had recent (this past month) spinal surgery - she uses a walker…read more After two hours she hobbled out on her own (no one even bothered to assist her). And in the car broke down crying. She'd told the techs about her surgery and how they were to roll her gently on the table. Instead the "picked her up - dumped her on the table - and left her there for 30 minutes". Which might easily have damaged her surgical site. We are looking into additional legal measures at this point. You are forewarned.

Clean building inside and out. Ample, well lit parking. Staff were pleasant and courteous. Nikita…read moreand LaTiffa took great care of me, answered all questions and helped me get the information they needed from another provider. LaTiffawas very gentle, took great care and concern when asking questions prior during and after my images. Looking forward to working with them in the future.

The staff was absolutely amazing. They professional and kind and worked very quickly. I was how…read moreeasy it was to make an appointment and get my results back in a really quick manner. I recommend Cardinal Pointe Imaging 100%. You will be very pleased with their service..

I would definitely recommend Wake RadiologyUNC Health Rex Holly Springs. From the Front Desk to the…read moreTechnicians this team was professional and considerate of their patients. I was able to make 2 appointments for a mammogram and a sonogram on the same day back to back, saving me much time. It doesn't get any better than that for sure. Many Thanks for your assistance. All your efforts are appreciated.

They are overcharging by as much as 200% for basic services and hiding behind the UNC shield…read more That's a revolting business model