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Wake Radiology

3.0 (2 reviews)
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3 years ago

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1 year ago

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Cardinal Points Imaging

Cardinal Points Imaging

3.4(10 reviews)
2.1 mi

This was my first visit here for a mammogram & ultrasound. The place I usually go to no longer…read moretakes my insurance. What a bummer!! The staff was friendly for the most part from scheduling to check in. The problem came in after check in. My appointment was at 2 pm...I got there around 1:40 pm...yet I was seen almost 1 hour later. I had to go back to work, so the frustration was definitely building. I had the mammogram first. The lady didn't wear gloves or a mask. It was weird. After that, she began to walk me out to leave the office. I had to remind her that I was there for an ultrasound too. She said she thought I had that already. NO! Talk about breakdown in communication. So, here comes the ultrasound lady. She wasn't the friendliest at first, but as time went on, she became Chatty Cathy. I laughed a little bit, got what I needed done, & went back to work. It wasn't the worse experience, but it definitely isn't Wake Radiology. This place has multiple locations, so I'm sure if you have to go this route, they can get you in pretty quickly!! Good luck!!

Clean office, comfortable waiting area. Shout out to Miss LaVonda, who is very friendly albeit…read morewoefully misinformed. May, the technician assigned to perform my procedure was a consummate professional. She was very informative throughout the process and pleasant to work with in TWO languages. I'm a big fan of May! Despite being more affordable than the other options in the Tri; CPI has a RIDICULOUS policy of giving patients a CD with their images. They might as well hand out rocks or pine cones because CD's are a nearly extinct storage medium. Neither Duke nor my private physician had ready access to CD drives to read the test results. This proved a huge hassle that caused unwelcome delays in two separate appointments. When I returned to the CPI office to request they e-mail me images- they REFUSED stating it was a HIPAA violation. Nothing could be further from the truth. GET WITH THE TIMES Cardinal Points and re-read the Health Insurance Portability and Accountability Act of 1996

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Wake Radiology - radiologists - Updated October 2026

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