I've been to the Wake Radiology office in Wakefield several times. Twice for MRI tests and once for…read morethe CT scan. The office is very convenient in the UNC Rex Wakefield building on the first floor. As the campus is billed as a hospital, Wake Radiology adds on a hospital charge for insurance. The MRI machine is a mobile unit so you are taken outside to get to it but it is right outside the door. They have a room for you to change and a locker to store your things and provide you with a key. My CT scan did not require changing just verified that I didn't have metal on me. The machine was open and not closed and the procedure was quiet and very fast unlike my MRIs. Check in is always easy here. The technicians for all the procedures has been friendly. The radiologists are also very fast. My test was at 8am and my doctor called with the results at 10:45am. The official report was done at 9:08am.

I went there for an MRI and was left near the lockers for 45 minutes after the tech Tammy said she…read morewould be right back. The two techs one named Tammy acted like Dumb and Dumber! They continually jabbered on and on to each other, not caring about the patient in their care. They never put anything to lay on, on the hard cold uncovered table which caused my back to hurt. I had to ASK for something to cover the cold MRI table and when I did I was told to calm down! I felt attacked. This was THE WORST and MOST AWFUL health care experience I've EVER had. The techs together were moving my injured body part around without ever asking me if it hurt, which it DID!! They both hurt me more than once and at the end of the MRI, one of the techs pulled my hair! I was injured three times by these complete idiot unprofessional and uncaring techs!!! WakeMed should be ashamed they have these kind of healthcare workers!!! I will NEVER go back there and DO NOT RECOMMEND THIS facility!! I have told my family and friends about this awful experience and none of them will be going there either. Shame on WakeMed Radiology!!!

Clean office, comfortable waiting area. Shout out to Miss LaVonda, who is very friendly albeit…read morewoefully misinformed. May, the technician assigned to perform my procedure was a consummate professional. She was very informative throughout the process and pleasant to work with in TWO languages. I'm a big fan of May! Despite being more affordable than the other options in the Tri; CPI has a RIDICULOUS policy of giving patients a CD with their images. They might as well hand out rocks or pine cones because CD's are a nearly extinct storage medium. Neither Duke nor my private physician had ready access to CD drives to read the test results. This proved a huge hassle that caused unwelcome delays in two separate appointments. When I returned to the CPI office to request they e-mail me images- they REFUSED stating it was a HIPAA violation. Nothing could be further from the truth. GET WITH THE TIMES Cardinal Points and re-read the Health Insurance Portability and Accountability Act of 1996

My husband and I both have n def imaging in the last 2 months and cane to this same location. The…read moreoffice is very nice and the staff as well. I as seen on a Sunday which surprised me but it was convenient and kept me on track with my medical doctor to get the results in a timely manner which I greatly appreciated. Both of us give this location a review.

After a total of 6 weeks for an MRI I was denied service for the second time on 11/6/2025. i was…read moredenied service because the x-ray I had done after the first denial of service was done at Duke. I was told that each MRI machine is different and that my x-ray that I had performed 2 weeks prior, needed to be done at Wake Radiology. understanding MRI machines are different but an X-ray is the same no matter where it is performed. Also, the radiologists, especially at a large conglomerate like Wake Radiology, have access to the EPIC my chart that every hospital system in Wake County uses So an MRI that was originally ordered on 9/9/2025 has not been performed yet and new neurologic symptoms have developed/increased . also, the radiologists refuse to have any communications with their patients.Wake Radiologists avoid any patient interaction Please avoid Wake Radiology facilities.

I went to get my annual 3D mammogram & bone density scan today. I think Cassie was the name of the…read morebone density tech & Keneka was the mammogram tech. They both were AMAZING!! They were quick and explained what they were doing before they did it. No anxiety. No stress. It was a really calm experience. The office was clean and organized. It was decorated for the holidays. I absolutely loved my experience. I highly recommend this office.

If you need an X-ray or any radiological appoint, Do Not go to Raleigh Radiolog. There is a reason…read morethat their reviews are so bad. If there were a rating of 0, that's what I would give them. Twice one of the doctors at RR recommended a follow up mammogram for me, but RR WILL NOT SCHEDULE one.

Very busy office. 2nd time here for X-rays. This office…read morepreviously got me in and out quickly (around 30 minutes total) so it's convenient enough to schedule appointments during the middle of my workday. Today the turnaround time was different. Very slow process. People who came after me were called ahead of me. (perhaps a different type of X-ray?) The total wait time of around 27 minutes to get called back. The time it took to change and complete the X-rays was less than 13 minutes, so it was very quick once in the back. Wait time on this visit was not the best. I would like this office to normalize e-forms instead of paper and pens. I would also like to see the same tech without having to ask. Besides that, the technicians are always nice and accommodating. My technician Laura did a great job making sure I was comfortable during my X-rays. I appreciated this!

I checked in for an ultrasound and was in the waiting room when someone came up to me…read moreand said very rudely, with an accusatory attitude, We don't have an order for you!!! Like I did something wrong! My PCP's office called me that morning and told me that I needed this done quickly and gave me the address of where to go. I was starting to explain that because it didn't make sense to me. She was acting like I made a mistake and continued to question me like I was wrong! I was asked to go back to waiting room to wait! Turns out the mistake was made at Raleigh Radiology. I was there for 2 hrs!! Never got an apology or a complete explanation of what happened! Very upsetting experience! But I have to say the technicians who did the ultrasound were professional and very nice! 5 *. It's reception that needs work!!

I had a great experience. Came on time, waited for less than 5 minutes & was done and out within 20…read moreminutes. Everyone was nice & I had a positive experience. Parking was also not that bad.

Typically I go into medical appointments expecting a bad service experience these days. RR…read morepleasantly surprised me! The receptionist greeted me and apologized for the wait as she was working with another patient. Once I was able to check in she was very friendly, genuinely asked how I was doing, and engaged others politely when they came in. The nurse (sonographer?) was nice as well, quick, empathetic, and got me out within 15 minutes. I would definitely come here again.

Clean office. Super professional staff, including the front desk. Zero wait time. They could tell I…read morewas in pain and they went out of their way to ensure I was comfortable. The MRI ladies were super efficient and friendly. The MRI went without a hitch. I am very claustrophobic and this facility features a True Open MRI - fantastic experience!! I cannot recommend this facility and staff highly enough!

The staff was absolutely amazing. They professional and kind and worked very quickly. I was how…read moreeasy it was to make an appointment and get my results back in a really quick manner. I recommend Cardinal Pointe Imaging 100%. You will be very pleased with their service..

I've had 3 MRIs done here (most recently on Jan 23) and have always been very satisfied with the…read morecare I've received. The staff is awesome and works with you to make your procedure as comfortable and efficient as possible. Be sure to come at least a half hour early to fill out your forms (you can also do this online before your appointment). Then your tech will take you to your dressing room to change (if necessary) and give you a locker and key for your stuff. They'll position you as confortably as possible for your scan, clearly explain everything that will happen, and give you a set of headphones so you can relax to your favorite musical genre as well as drown out the machinery noise. They've got every type of music, from Bach to Rock. This is an especially nice accommodation if you're in pain, nervous or claustrophobic. My injury is to my spine and is extremely painful. Their wonderful pillow is so comfortable that I asked them about buying one! It can be chilly in the room, so you may wish to wear a something warm or bring a blankie with you. (They supplied me with one at my first visit too). They'll do their best to spare you discomfort if you're in pain. Mine is chronic and I can't thank them enough for going this extra mile for me. The waiting room is cheerful, comfortable and equipped with wi-fi and a coffee machine while you or companions await your scan. You'll leave with a CD of your images and they'll forward all your reports to your doc. They'll also email it to if you provide your email addy on your forms. I've had scans at other sites in the Triangle, and got good care at all of them, but the staff here is exceptional and won't make you feel like you're just another body on the conveyer belt of medical procedures. A friend who is extremely claustrophobic prefers to come here because the staff is so patient; he was treated like a nuisance, complete with rolling eyes and heaving sighs, despite explaining that he's a combat vet with severe PTSD, by another local provider. This site is conveniently located on Highway 42 in Clayton, in the health care "shopping center" beside the new hospital. There's lots of available parking and it's easy to find. If you live in Goldsboro, Garner, Clayton or Smithfield it's a fast trip to and from on Hwy 70. If your health care provider is responsive and gives you a choice, request to come here. You'll be very glad you did. To this fabulous staff: A great big thank you!

I've been going to Raleigh Radiology for mammograms for awhile now, but had my first appointment at…read morethis location in October. Let's face it, no woman wants to get her boobs squished, but it's necessary and we all have to go through it, so might as well go where they couldn't be nicer, helpful and professional. Receptionist was flat-out fabulous. Warm, friendly, made me feel personally welcome. Identified herself, and guided me through the necessary paperwork quickly and efficiently. Honestly I don't believe I've ever had such a warm receptionist at a medical office! Wait time to go on to the next step was mere minutes. Was shown to a dressing cubicle and given easy-to-follow instructions. Wait time for the actual mammogram was again very short. The procedure itself was the usual, turn this way, lift your arm this way, squish squish, hold your breath and repeat with a different angle. My Professional Gal was just that, guiding me through it as quickly and painlessly as possible. Within a week I had my results. Could not have had a better experience.

Front desk attentiveness and timeliness to individual needs…read more Orders faxed and confirmed received within less than 5 minutes. 30 min later told that they still didn't have them only after I asked again. Emailed order then another 10 min to print it out and they were not busy at the desk.