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    Avance Care - North Wake Forest

    3.3 (6 reviews)
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    Avance Care - Wake Forest - Karen Lavieri, FNP-C

    Avance Care - Wake Forest

    2.7(13 reviews)
    2.7 mi

    My mom now resides at the Gardens at Wakefield Plantation senior living apartment complex and we…read moreneeded a new general medical practice near by for her. We found Avance Primary Care while searching online. Their staff and care reviews were excellent and appt days and times seemed very easily accessible so we called. That very first phone conversation with the receptionist (unfortunately I didn't write down her name :/ it may have been Victoria??) was extremely warm and patient and helpful as I explained mom's needs. She listened carefully and asked thoughtful questions and recommended Dr. Lam. (Mom had definitely not been exactly keen on this whole new doctor plan and had been dragging her feet for a very long time.) Upon entering the office we were immediately greeted cheerfully and warmly by Anthony and Shirley at the front desk. They definitely put mom at ease throughout the check in process with their easy lighthearted banter and professionalism. Anthony directed us to a private computer cubby and very patiently explained how to fill out all the new patient forms electronically. Medical Assistant, Cierra, brought us back to the exam room and completed the initial assessment and vitals with just as easy and welcoming and professional manner. She was also very caring and thoughtful and concerned as I expressed some thoughts about mom with her privately. Dr. Lam came in and from the moment she stepped into the room she worked some magic and absolutely engaged mom from the get go! She was smart, insightful, caring, respectful, and gently got right to the heart of mom's needs while addressing and calming her fears and concerns. We made follow up appts with Dr. Lam and two of their other on site health care practitioners to additionally address mom's varied needs. She also set up referrals to two other outside practitioners in the area for more specialized health care needs. We feel we definitely made the right choice! Mom expressed that she would feel very comfortable going to see them on her own for any care she may need!! Thank you to the whole staff for a wonderful first experience! I'm sure mom will talk about this positively with her friends at The Gardens and I would without hesitation recommend this practice! Elaine Elbeery (for Barbara Poole) Winterville NC

    Please don't get a job in the medical industry if you're going to act like every single human who…read morewalks through the door and call the phone is an inconvenience to you. Very rude attitude.

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    Avance Care - Wake Forest - Dr. Tida Lam, DO

    Dr. Tida Lam, DO

    Avance Care - Wake Forest - Julia Bumpus, MS, RDN, LDN

    Julia Bumpus, MS, RDN, LDN

    Avance Care - Wake Forest - Brenda Thomas, PA-C

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    Brenda Thomas, PA-C

    Heritage Urgent & Primary Care - Wake Forest - Check-in area

    Heritage Urgent & Primary Care - Wake Forest

    2.9(40 reviews)
    1.7 mi

    Telehealth was very convenient, can get in quickly and always get the support I'm looking forread more

    I saw a PA at Heritage Primary Care (Rita) concerning a digestive problem I was having. She wanted…read moreto check me for allergies so she had me to come in for a Blood Draw. I went to the office for this blood draw and when I walked in as I always do said " How are you doing this morning" The woman never spoke to me. I sat down and rolled up my sleeves for her to decide which arm she wanted to draw from. She chose my left arm. When she started the blood draw she just shoved the needle in my arm and my blood poured out into the vile like I had never seen before. My arm immediately started hurting bad. I told her about my arm hurting bad and she said is it still hurting and I saw yes. She said it would be alright. SO I got up and left with my arm hurting bad. I went to front desk to check out and as I was standing there I told the girl that my arm was hurting really bad. She said I'm sorry. That's it. I left and was hoping it would stop hurting but it never did. I believe she hit the nerves in my arm or went through the nerve with her needle. Never felt this kind of pain with a blood draw before. I gave it my arm 4 days to get better and it never did so I called on that Thursday and told the front desk about my arm still hurting and that I wanted to come by on Friday if it is still hurting and have someone look at my arm that something was wrong. She told me ok. So on Friday before Lunch I went there and told the girl at the front desk about my arm and what happened and needed someone to just look at my arm and speak to me about it. So she gets up after a few minutes and goes to the back. She stays a few minutes and 2 people came in after me while she was still in the back. Then she returns and checks those 2 people in and she just sits there. One girl came to the front and semi whispered to her and she immediately looked over at me. The reception said it's this one right here and pointed at her screen. The girl she said this to looked at me. Then she left to go to the back. The reception sat there a few minutes and told me that I would need to leave and come back in 2 1/2 hrs. I told her no that I was there already and all I needed was for someone to look at my arm and tell me it was going to be better or not. The girl then asked me my date of birth. So I told her but told her that this shouldn't be an appointment for me and my insurance company to pay for. That this was done to me by someone there that draws blood. She goes to the back again and stays. When she returns she said someone would be out soon. The girl was obviously judging me with her mannerism and eyes. Like I was a bother. The girl dressed in black not sure if she was a tech or what. She said can we talk out here in the waiting room. I told her sure yes but, not sure you want your other patients to hear what I have to say or not. So she took me to just past the door and close the door (the door that all walk through to go to the back for their appt. So I stood there and told her what happened to me and that I need someone to know what happened and to make sure my arm was going to be ok. Someone walked through the door while I was talking to her. So she finally decided to go to a room and a girl came to the corner where we were at and told her she could use room # 3 I believe. So we go to that room and again I knew that I was part of a gossip section with the front desk girl telling them all about me. They all stared at me not smiling and not friendly. Inside the room the girl in black looked at my arm because I showed her my arm and was telling her about everything again. She looked at me and gave me reasons why drawing blood didn't seem to be a concern to them. She told me that anything can happen when drawing blood and I said yes especially when someone apparently didn't want to draw blood that day or was irritated or something by not speaking to me when I entered the room after asking " How she was doing that day" . I told her the way that lady pushed that needed by jabbing it in my arm that I guess so anything can happen and will apparently. Then the girl in black told me that the lady doesn't even work here she is from an Agent. I told her oh I didn't know that but, no less she was working for them and she had no business drawing blood. I told her how bad my arm was hurting and that I had given it from Monday to Friday to stop hurting before coming back since it didn't seem to matter the day I had my blood drawn when I spoke up about it. The girl in black wanted me to go out front and make an appt to be seen. That they needed my Insurance Information before I could be seen, I told her No that I shouldn't have to pay and my Insurance company either for something they did to me there. No Concern!

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    Heritage Urgent & Primary Care - Wake Forest - Waiting(patient) room

    Waiting(patient) room

    Heritage Urgent & Primary Care - Wake Forest
    Heritage Urgent & Primary Care - Wake Forest

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    Avance Care - North Wake Forest - familydr - Updated May 2026

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