I had been going to Duke Primary Care in Wake Forest for at lease 10 years. I made an appt. to see Dr. Carter there on 1/12/17 for cold/ sore throat symptons. She called in me a prescription call amoxicillin. I was feeling so bad, I didn't even think to ask her what type of medicine she was calling in for me, well when I got to the pharmacy, I said man, I didn't even think about telling her I have had this medicine before and it don't work well for me, this was on a Thursday that I had seen the doctor. I went ahead and started the medicine hoping I couold get some relief. I took the medicine on Thursday- Sunday and no relief, thinking I would call the doctors office on that Monday only to find out It was an Holiday. I called that Tuesday and left a message, I would like the doctor to call me something else in, because this medicine is not working well for me, i didn't receive a call back and the nurse said there were no message for me in the system. I called back on that Wednesday, left another message, I then got a response back from the nurse, told her what my problem was and ask if Dr. Carter could call me another antibiotics, she stated, Dr. Carter said no the only way I could get another antibiotics is to come back into the office. I stated it's only been 5 -6 days, I have no different symptons, the medicine is not working for me, the Dr. advised the nurse to let me know she was still not calling another antibotic in for me and if I felt that bad, to get some medicine over the counter and use warm salt and water. REALLY! that's what you tell a patient with high blood pressure???? Is this office that money hungry! I don't have copay! I have to meet a $3000 deductible.All I am asking for is another antibitoic, I didn't ask for nothing with codeine, nothing that needs a signature to pick up, but again the answer was NO. I still have the same symptons, it is a little better, because I have bought everything possible over the counter, but I still need an antibitoic because what I bought didn't cure the problem, because the first doctor didn't care enough, I am going to have to find another provider for a different antibitoic, and I am in search of another primary care because I dare not give you another dime not one brown penny. Im in search of someone that cares how I feel and is not just after getting paid I called the office manager Monica, she advised she would call me back by the end of the day, to only find out, she had not plan to call me back at all, I called her at lease 5 times. and finally she answered my call to let me know she spoke w/ the team and again, Dr. Carter is not going to give you another anibiotic. I thin called the patient complaint and was told I will give you a call back, left me speak w/ the Dr. that is over Dr. Carter and I will call you back, well GUESS WHAT? I have not got a call back. . I will not stop here even after I find another provider. My letter is on it's way to the State board!
Wanda Hester read more