The waitress was more worried about the other tables with only men at them. They put way too much seasoning on the kids fries they couldn't eat them and where rude when we asked to see the manager. Who was even more rude and did nothing to fix the problem. Will never eat there again. read more

The food is over priced. On many occasions I have got raw chicken served to me, so I never ever order that. Their Tuna Steaks are great however thats not enough to make me wanna come back often. The wait staff can be very snotty. They seem to stand around when there is plenty of work to be done. This is a last resort place! read more

Wagon Master has an excellent staff friendly and courteous the prices are reasonable but to me the food is ok nothing to brag about.

This place is pretty dang good. A lot better than chilis. Chilis service here is the worst. The food is really good, service is a 10, beer is cold and waitress's are cordial. Place should definitely be higher than 2 stars. I would say 3.5 to 4 stars. I travel and eat many places and this is by far the best in town and around. Don't go to chilis!!!!!! Chilis is the worst service. You will see if you do. Trust me please. read more

This place is pretty good, I came here for valentines dinner it's always packed, our steaks were good,service was good it was a bit overpriced. read more

Wagon Disaster. I came here for the first time on Friday night. I was with my boyfriend and a few of his friends.The inside of this place is disgusting. The floor is covered with peanut shells, and the walls covered with writing. I get it; it's not supposed to be a nice steak house, but that type of stuff is really off-putting to me. We had to wait a while to be seated since it was relatively crowded (not sure why though). I ordered a dirty martini, and our waitress brought me back a glass barely half full. I took a sip and I am almost sure that it was straight olive juice. I told her it wasn't good, and she brought me back another one but charged me for both. After about 30 minutes of waiting, we had to ask another waiter for rolls. I use the term rolls loosely. They were more like butter sponges...gross. Our waitress finally decided to take our order. Since I don't like steak, I just ordered the boneless wings. My boyfriend ordered the wings as well, and his friends all got steaks. While we were waiting for our food, I noticed the woman at the table across from me was picking at her chicken. She then told the waitress that it was not done, and she refused to pay for it. I wouldn't think anything of this, except I have read previous reviews stating that many people have received undercooked chicken that was still pink. About 40 minutes later, we got our food. It was no longer crowded so I'm not really sure why we had to wait that long. The wings were pretty good, but it's kind of hard to mess up wings. Two of my boyfriend's friends ordered the same steak, bacon & mashed potato dinner and each got something that looked different. The cook had given them a more expensive steak that what they had ordered. One also did not receive the bacon that came with it. When they told our waitress the problem with their food, she acted like she didn't know anything about it. Instead of sending anything back in fear of it taking another 40 minutes, they just ate it and asked they pay for what they ordered and not a more expensive steak. This has to be one of the worst restaurants I've ever been to. If this place were in any other city, it would be shut down immediately. I will never come here again. read more

I went there after my grandfather's funeral. There were quite a few of us, we come from a large family l, and there was a HUGE mistake made. They "accidentally" took I've 200.00 from my account, and couldn't put it back on my card. When I called them, rightfully upset, they were Rude snd had absolutely no empathy. Food is sub standard and rhe salads came out with brown lettuce and none of the steaks were cooked correctly. My suggestion is to drive the 20 extra miles and go to Cecil's in Deridder. The food is better and the service is definitely better. read more

After debating between eating in Leesville and going to Deridder, my husband and I decided on Wagon Master. We were seated fairly quickly, but that was the only thing that was quick. First off we waited about 10-15 min just to get drinks, mind you we had a toddler with us, then waited another 10 min to order, and then what seemed like a lifetime to finally get our food. I ordered a steak and was VERY specific when I told the waitress I wanted well done. After waiting another lifetime to get our food, the steak came out still mooing (ew!), and when I finished gagging because I can NOT eat my steak like that, I started searching for the waitress to let her know. Well since most of the waitresses were towards the back laughing and flirting with a table of boys, she clearly didn't notice how I was trying to get her attention. After I finished my sides and my family finished their food, she finally made her way back to the table. I explained the situation and that I was completely turned off by steak now and would rather have some chicken strips instead. Mistake! When those were finally brought out, it was about two hours of sitting down in the restaurant and at that point I was just ready to leave. I didn't even take it to go because I was so over this experience. I WOULD not recommend eating here until the wait staff gets a little bit of training, and the food comes up to par. read more

This place is hit or miss. I've had wonderful food and good service, but more often than not I've had horrible food and horrible service ranging anywhere from inattentive to snippy waitresses to rancid steak, food poisoning, and even a fly in my tea. If there's some place else to eat, eat there instead. read more

This is a nice locally owned restaurant in Leesville, LA. If you ever been to Ft. Polk, you know that there are not a lot of options, so with that being said, WagonMaster is a breathe of fresh air. I've visited this location several times previously, and each time I've had a pleasant experience. The atmosphere is similar to Roadhouse or Logan's, with the peanuts on the floor, wooden picnic style tables. I've had steak, fish, and ribs, all have been great. I really enjoy the rolls that are brought to the table with dinner. I think that this is a great choice for a dinner with friends or a date, they offer a small bar area and outdoor seating. If in Leesville I would recommend checking this restaurant out. read more

I normally don't complain after working in the industry myself, but my experiences here have been horrible. Today we waited nearly ten minutes just for a server to take our drink order...all the while we watched several of the staff stand around in groups, playing on their phone and twirling their hair. I sent back two water glasses because of debris floating around before I even touched my drink. I had to ask for my dinner salad (that came with the meal) twice and it eventually came out well after my rubbery steak did. Thanks, but we won't be back. By the way, $10 for a burger?? I've had a better burger at a pee wee football concession stand. read more

I have been here before and the food was good. Not great. Today I had lunch here and I don't know if they just hired a new cook or what. It wasn't good. I ordered grilled shrimp and 8 oz sirloin. I ordered the sirloin medium and it came out medium rare, which I can deal with but my first bite I had to chew for a whole minute. Not tender at all. The grilled shrimp.....I think the cook added all the salt that was in the kitchen to them. Baked potato...loaded was very good. Will I go back? Probably one day. You just never know what kinda cook you are gonna get. I just wish a person could count on having good food every time. read more

I went there this afternoon and found a BUG in my food. The "management" never apologized for what happened and only offered me 50% off my meal. When I contested this she got an attitude which resulted in a scene. My husband and I usually go there because it is one of the only places to go. The food is not that great and the service is hit miss, usually resulting in miss. After what happened today I will NEVER eat there again. Unless you like eating BUGS stay far away, far away. read more

The steaks are decent and the beer is cold, but the service is slow, especially at the bar. The parking is frankly idiotic, all going one way, so that if you choose a lane with no parking, you get one pass, then have to exit the lot, go a quarter mile down the highway, make a u-turn, come back, go past the restaurant, make another u-turn, then hope you find a spot the next try, else risk having to do it all again. But like I said, the food's decent. I recommend the fried chicken salad over the steaks. read more

I come to Leesville for business every so often. I have no complaints with this place. I had good service And cold beer.

Have visited twice while in the area. It was ok. I agree the service is spotty. I sat in the bar and listed to the bartender have words with two different waitresses. Not professional, especially to me it seemed to be her (bartenders) fault. The food is ok. Nothing to write home about but decent. Very similar to Texas Roadhouse or Logan's. read more

I've been here three times in the last three years. The first time wasn't so bad - I think we were relieved that there was a family restaurant in Leesville. Bar was crowded with the usuals, I presume, since we came on a Weekday. They have TVs that play ESPN, or any of the games. Server here is inconsistent - sometimes they're friendly, fast, and outgoing, and at other times, slow, slow, and slow. One time, our steak was cold -- I mean, how long did it wait on the 'hot' bar to get picked up? I can't rate this place too low. The reason is because, for Leesville standards, this is actually one of the better restaurants - grossly unfortunate. read more

The people complaining of spotty service are right on. I went here a few years ago with my sister-in-law, and it wasn't too bad ... But apparently very little is being reinvested in upkeep, the place isn't aging well. The food was OK, and at a pretty decent price point, but overall there's nothing spectacular here ... Think of a chain steakhouse on a bad day with short staff, and that's what you've got here... read more

Compared to even the "chain" steakhouses Wagon Master food falls way short. It's sad that this is one of the few places to eat in Leesville, because if it weren't i'm sure the restaurant would close. And if its not the food that disappoints you than the service surely will, waitresses are usually un-attentitive to couples and spend most of their time sucking the tips out of the groups of military men that dine there. The place has such great potential, and in 2005 when I first came to the area it wasn't a bad place to eat, but since then it's slowly slid into being a shithole. I refuse to eat there anymore since I got food poisoning. read more

My husband and I went to Wagon Master today after being away to care for a family member over the last 3 months. We got back this past week and today was our first opportunity in a long while to go out alone. It started off wrong when I requested a unsweetened tea but received sweet tea instead. When I informed the waitress, she quickly made the correction. I ordered the Cactus Chicken for my entree, sweet potato as my side and a side salad. After receiving my meal, I attempted to cut into my chicken and it was very hard to cut. I told my husband that I was having problems cutting the chicken & finally had to pull it apart using the fork. I tasted it and it was very tough. My husband thought it may have been just one section so I tried cutting in to another portion of the chicken and it was still tough. I had him to try it as well as my trying it again. He agreed it was very tough and inedilble. When the waitress came back over to check on us, I told her that the chicken was very tough and that I didn't want it. She took it back and returned the sweet potato that I had ordered as a side. Never once did I receive an apology from the server or management for serving a meal that was inedible. We were also charged full price for the sweet potato and side salad. Nevertheless, we paid the charges and made sure the server received a tip. I have never been to a restaurant where management didn't address a problem with the meal. My husband and I were very disappointed with service today we will not be going back there in the future. My recommendation to the server is to make sure that management knows that there is a problem with their customer's meal. My recommendation to the management is that you make sure to check on a dissatisfied customer to make sure you don't lose their business and possibly the business of anyone that they may have referred or brought to eat there in the future. read more

In the interest of saying something positive first, I will say that the rolls that are offered are very good. Also, the burgers are extremely well made, though like everything else, they are overpriced. The issue with this restaurant lies in the fact that it represents itself as a Steak House. I have attempted to stomach two steaks from this place, and they were some of the worst I have ever tried. Both times. the meat was chewy and not well prepared. Anywhere other than Leesville, this place would not still exist. This would be proven if any decent franchise steak house would move into the area. I might go back, just out of necessity, but this is not a place I would go if there were any other options. To end on a positive note, this is the best steak house in Leesville. Now having said that, would someone please open another steak house in Leesville? read more

Food is excellent but the service is spotty. Raised their prices in the last year.

My overall my visit was ok. Nothing impressing and definitely not better than Texas Roadhouse.

well, we had GREAT service both times we've been. Teddy, our server both times (we asked for him our second visit), was EXCELLENT in both efficiency and personality. The food was tasty, and set at a reasonable price. We will return (and ask for Teddy, of course :)) read more

Very poor service! The girl behind the bar is totally lost! She has to be running customers off. Food is good but service is poor very poor

The worst to go service ever. Office called in order for 14 and wagon master shorted us one meal. Argued with us that they gave us 14. Brought receipt back showed charged us for 13 but charged the service charge for 14. Then said it would be ready by the time we got back to pick up meal. Had to wait another 15 minutes. Never said sorry or anything. Need some customer service lessons! read more

Steak was juicy and so good ten times better then Texas road house or any other chain steakhouse! Fried pickles where super nice and rolls are great! We stopped on our way passing through and I honestly wished we lived around here to come by more! Our waitress was very nice and atmosphere was great read more

Second time and hoping better than first time. Didn't deliver. Walk in the door and sorta just stand there while three or four staff talk talk talk. Go to table and wait wait wait. After 10 minutes drink order. 30 minutes later steak comes but still no salad. Salad comes and was Punty and pathetic could have just let it go. Steak way over cooked. On a bed is sloppy wet onions laced with butter but no salt. Potato loaded with salt. Best part of whole meal the roll I got to start it off. Keep looking folks- this ain't it. read more

Never got to taste their food. We waited the 15 min they told us & after there was an empty booth & table in front of us. When asked why we couldn't sit there & wait, I was told the kitchen was backed up & we'd have to wait at the front area. Wait staff was also swamped but no good reason to make customers stand in front when empty tables are visible & waiting. Need a lesson on customer service. read more

We've eaten here a few times and the steaks have always been good and the wait staff very attentive.

It took almost ten minutes before a waitress came and asked us if we wanted something to drink. Se of the guys ordered draft beers which didn't come out until the food did. The waitress told us this was because the bartender was backed up. When the steaks came out they were over cooked. For example if it was supposed to be medium rare it was medium and the medium steaks were well done. They were also pricey for what you get. An 8oz sirloin with two small strips of catfish and plain mashed potatoes was around $20. I will admit the food was somewhat tasty which is why they got an extra star from me. read more

Good hometown, peanut-shells-on-the-floor steakhouse. Good prices, decent portions, good steak, great service. Would visit again.

I've been there several times and I have not ever had a bad experience. I read a few other reviews and it sounds to me like some people need to mature more before going out in public. I always get the steak and fries and salad. Why change. The servers are great when respected. Miss Heather is the BEST!!!!!!!! read more

Great Rib-eye. Service a little slow on a busy night we were there. We chose to sit outside with a group of 8 since the wait was over 45 minutes. Patio was heated but still bad choice on our part. No fault of the rest. Food was great. Everyone enjoyed their meal. Will try to get back earlier to sit in side and enjoy the atmosphere read more

It's okay. For this town, WMSH is pretty awesome. My steak was cooked right, but was fairly bland. This place ain't cheap either, but if you are in town and craving a steak, slide on in, write I LOVE STEVE R on the walls, eat, and GTFO. ALso, they have ANDYGATOR on tap. read more

This place is amazing i recommend the ribs and sweet potato. The staff is super friendly and great atmosphere.

Overall pretty good! I would say it was a lot like a chain restaurant quality! Service and food were good!

Good biscuits, great fried catfish. Service was good and very attentive. Would definitely come back again.

Been there many many times. I've rarely been disappointed in service or food quality. Best place in town for a good dinner.

I think there's better places in Leesville. There food has never been great. If you need a nice drink the have some good speciality drinks.