Customer service was nice, the staff was in a great mood, singing Xmas songs, laughing with others in the restaurant. There was great music playing inside the establishment. It was beautiful energy in the atmosphere. The Service was quick! My food was standard Waffle House quality. My only complaint is that I think the grill needed to be cleaned because my meats had this black charcoal smear and very salty taste from the grill. Other than that it was a great experience e since I was feeling a little anxiety this morning. This experience really put me in a better mood! read more

Waffle House - two plates of breakfast food and a cup of coffee - Diners Near Me - Sandston, Virginia

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The food is pedestrian, the service is borderline obnoxious but that's what you get at 4 in the morning guys cmon. Eat and be out!!! read more

Waffle House - All American - Diners Near Me - Sandston, Virginia

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The service was very disappointing. I waited over an hour for my food, and during that time there was no communication or acknowledgment from the staff. Unfortunately, this experience has made it unlikely that I will return read more

Two waffle houses within a mile of each other. After being refused service at first one, this one is in the middle of a shift change and they close the grill down so the next shift can start it up. Seriously? Outgoing shift can throw my eggs and hash browns on the griddle and the incoming shift can finish up. How hard is that? Staff walking around in a daze like they are auditioning for the walking dead. I waited for 20 minutes for service until deciding to roll out. Guess I ain't getting breakfast today. I did get a cup of coffee though. read more

We are regulars at this particular waffle house. But, no longer. The quality of the food has really declined. The service is not what it used to be and we didn't finish our meal and asked to be only charged for our coffees, but we were advised that they were going to take off Part of the bill at first they said 50% but they end up charging us $10. I didn't even box up the rest of the food and given it to our stray cat because of the poor quality. As you can see by the pictures the food was awful. Forgot to add cheese to the eggs and overcooked, overcooked ham, overcooked hash browns, and omelette burned. Quality check of the food should be done before presenting the food to the customers. We will try the New Kent or the other location next time. read more

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The service was good even though we were not greeted when we arrived. The food is always amazing! Your food comes to you quickly. It's pretty clean. I will keep coming back because I love Waffle House! Best cheese eggs around!! read more

Waffle House - Diners Near Me - Sandston, Virginia

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The servers & cook here are friendly, but it's always way too cold !! It's so cold that the windows are dripping. Our food is cold within seconds! read more

Waffle House - So cold windows are dripping - Diners Near Me - Sandston, Virginia

It's official, I am off my keto diet starting with breakfast this morning. We'll call it "prep" for my upcoming vacation to Germany, right? Easing into carbs, I had the Fiesta Omelet and it was delicious. I also had a waffle with pecans though I only ate half. Service was fair. I had to remind my waitress a couple of times that I needed more coffee and the counter where I sat was a little sticky. I've had better Waffle House experiences and I've had worse. This one was A-OK. [Review 11988 overall, 1771 of 2019.] read more

Waffle House - Waffle House, Sandston VA - Diners Near Me - Sandston, Virginia

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First time at this Waffle House and very impressive. No slippery floors. They bring the silverware on a cup of hot water, OJ in bottles not dirty cups, they have a completely separate to go food area. The best part is there is a Sargent yelling orders and keeping things moving. read more

Waffle House - a coffee cup with spoons in it - Diners Near Me - Sandston, Virginia

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Vicky was amazing, super energetic and kept the place clean and cozy. Put some tunes on and listen to the whole place sing along. Great atmosphere and as always, Waffle House food is so tasty. read more

In California, we don't have any of these so I thought, why the hell not? It was basically lower than average than any breakfast I have ever ordered here in my state. I've had better eggs, better bacon, and most importantly, a better waffle. read more

The food is overall good it's nice and the food comes out quick within 1015 minutes but my problem is the bathroom that I fix that thing's up read more

Waffle House gets a lot of hate but it's always my tried and true place to stop when I want a good meal. The staff was friendly and took my order quickly. The food was cooked exactly how I wanted it and quickly. It's definitely surrounded by some sketchy motels but don't let that stop you. You're still in for that famous Waffle House taste with a staff that knows what they're doing. read more

Waffle House - Waffle, double hash browns Smothered, Covered, Chunked, with a Texas toast with Sausage Egg & Cheese. - Diners Near Me - Sandston, Virginia

Best service of any Waffle House I've been to. Very friendly and helpful. We arrived in a late flight with a large group 20+ and they were so warm and welcoming. The food arrived quickly and was hot and fresh. Would definitely come back to this location! read more

Really terrible service I waled in for a to go order and they ignored me There was more employees than customers Another guy came in and finally asked if i has been waited on and i said no Finally i left as there is another waffle house about .5 mile away I walked in there and same situation except she greeted me when i hit the door and was taking my order before i could get to the register! read more

I came in and waited to place my order and after 10 minutes of nobody saying anything a working was going to help me and there supervisor Beth tells them to come wash dishes instead of taking my order and for me to scan a QR code and order from there they will get it SMH the worst stay away... read more

There are two Waffle House restaurants within 1/4 mile of each other. While both are good, this location should be your choice. This location is cleaner, friendlier, brighter and busier. How busy a place is, is not usually an indication of rating stars, but this place goes against that thought process. It's Waffle House, so I'll refrain from reviewing the food until tomorrow morning. But, the atmosphere and the friendly nature of the employees are enough to keep me coming back to this location. read more

Probably the worst experience i have had at a Waffle House ever. The level of sanitation was beyond deplorable. The tables looked like they were wiped with bacon. The floors were covered with food debris. The kitchen looked like all food code was thrown out the window. Our order did not come all together and was missing items which at that point i just wanted to eat what i had and leave as fast as possible. Unfortunately i couldn't because our order took forever. What's crazy is that there wasn't anyone else in the restaurant except two other carryout orders. If i could give half a star i would. The potential for a food borne illness is high at this location and should probably be on the priority list for health inspectors. Hopefully more effort will be made in food sanitation and this was just a night for this location. read more

Waffle House - a person standing on a tiled floor - Diners Near Me - Sandston, Virginia

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We stopped here for breakfast after flying in from Tampa. My mom got the bacon egg and cheese biscuit which was very tasty. I got two poached eggs which had to be redone because they were overcooked so by the time I got them I didn't even want them anymore. The grits were really good. The toast was cold. Overall I wasn't impressed but the service was nice and the restaurant was clean! read more

Waffle House - Diners Near Me - Sandston, Virginia

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If you're wondering where the worst Waffle House is at look no further. I found it!!! I've eaten Waffle House from Ohio down to Florida and this is by far the worst. I got off of a flight and wanted to grab a bite. We were welcomed with a sharp look of disgust. it was the kind of look that you would expect to receive if you had seriously wronged someone. After we picked a booth we waited unusually long to place a drink order for a restaurant that was completely empty. Now we were receiving that same look of passionate hate, but at closer distance. I felt as if the waitress was looking into my soul. After what seems like an eternity and without saying a word to us I ordered a cup of coffee, my wife a water and son a Sprite. Another few seconds of awkward silence.......then I said what we would like to eat. Mid order the waitress actually said words but not to us.......she was happy because she noticed her replacement drive up. Our order went in and in true Waffle House fashion arrived at the table plate by plate by plate by plate. Except the waffle looked funny......... I have never seen a waffle look..... flat. It was weird. It's as if an ordinary waffle was left in a parking lot and ran over or had been kicked around. It was literally the saddest waffle I had ever seen and I've seen waffles all over the world. This was like the bald tire on a 1994 salvage title Honda with expired registration and non matching pick and pull doors of the waffle world. My wife's was no different. I wish I would of taken pictures. The waitress that arrived to relieve our waitress was sweet, but her Covid mask was so thick it was hard to understand her. She served my coffee then mumbled something about my wife's water in a mug or cup??? Then my wife received a cup of hot water. We were confused. I thought she may have ordered a cup of tea that I didn't hear her order. Nope, instead of a glass of ice water we got a mug of plain ole hot water. Like honestly who orders just hot water. So confused. We ate fast because the entire situation was so strange. I consider my self to be a very generous tipper having worked as a waiter in my younger years. It takes a some horrendous service for me to not leave a tip. The service was so bad I wanted to dine and dash just to escape the unwelcoming feeling of inconveniencing these poor employees while at their place or employment. Relax I did pay. Then walked briskly to my rental car and never looked back. That waitress will haunt my dreams....... read more

Food is always hot and fresh and cooked the way I like it. I always leave here happy and with a full stomach.

I had to pick up someone flying in from California recently, so I decided to grab lunch at the Waffle House right outside the airport. She had never been to Waffle House (the chain doesn't exist out west), so we decided to check it out. I had only been to Waffle House one other time with my family when they helped me move in to Richmond back in August 2011. This Waffle House is small, but cozy. It's about as clean and decorated as you would expect a diner to be. The staff was friendly and we sat at a booth right by the cashier. I had forgotten how inexpensive food is at Waffle House, but it really is a bargain. I love waffles, but I often have to pick between a waffle and a savory entree; at Waffle House, I can order a meal and then add a pecan waffle on the side for only $3.50 (which is exactly what I did). I ordered the two pork chops plate, which came with hash browns and toast. I also added a biscuit. The food was good overall, a bit salty at times, but your typical American diner food. I wish my waffle had been a little crisper instead of soft though (I think the texture was crunchier when I ordered a waffle the last time I was here). The menu is quite extensive and there a ton of options (including a notable $1 menu), and it's open 24 hours to boot! In summary, Waffle House isn't the most amazing restaurant ever, but it's a nice alternative to Denny's. read more

Many people will say that with a chain - when you've been to one you've been to them all - there won't be much differences from one to the other and I would agree to that for the most part - subtle differences though can always be found. This place had the oddest parking I've ever seen and I may have noticed that more because it was cold and rainy and I was sick and tired - so seeing most parking spots away from the entrance - I ended up getting pretty wet before getting inside to the warm and toasty booth! The server was a bit odd - not overly friendly, but the chef was a very nice guy - who simply lacked the knowledge of presentation. I ordered, bacon, ham, sausage, two eggs over easy and hash-browns extra crispy! The eggs and hash-browns came on one very large platter - bit enough to hold everything, but the bacon, ham and sausage all came on separate little plates - which might sound good, but really - it just made it difficult to get to everything as the table wasn't that big. The toast came after I was pretty much done eating yet on another plate. IF the order comes to you Mr Chef all at once - try to get it all together and served at once and try using one plate! Cleanliness was ok and the taste was good - toast was a bit on the ok side, but overall I liked everything and would go back! read more

Waffle House - Diners Near Me - Sandston, Virginia

One of the better Waffle Houses I've gone to. I guess the nearby area isn't "safe" but I had no issue walking over. Staff was nice and prompt. Just got my usual hash browns with some mushrooms and onions. Water. Late night food. Price was right and the store was clean. Would return! read more

my cousin and i ended up going to this location after not getting waited on at the other one. the ladies that worked last night were phenomenal, gave us sippy tops for our drinks because they were out of straws. clever idea! i got a triple order of hashbrowns and you bet they were absolutely DELICIOUS. i do not know these ladies names, but whoever was working at 2-3am monday morning please give them a RAISE. i'm begging you. read more

Waffle House - my cuzzo ordering her hashbrown bowl - Diners Near Me - Sandston, Virginia

First time at a waffle house, can't say I was disappointed. Good service, good food, great experience overall.

Typical diner food with great waffles! Waitress was fast and courteous. read more

Waffle House - Diners Near Me - Sandston, Virginia

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I usually get the all star meal which consists of hashed rounds covered in cheese and ham, scrambled eggs with cheese, raisin bread with apple butter and bacon with a sprite great way to start the morning read more

Just as advertised. Good basic diner food served quickly by friendly attentive people in aA clean environment.

Great service! Much better than other WH locations I've been to. Only thing I can ding them on, the stupid design of the men's restroom. They placed the hand drier two inches above the sink. It's damn near impossible to dry your hands unless you got TRUMP hands ( tiny ). Service was great, food was great, restaurant was clean. Thanks folks. read more

This Waffle House is so slow and the staff is very dismissive. A employee asked another employee to take my order and she told her that I would have to wait. After placing my order, and waiting 30 mins. My order was not put in. After complaining, I was afraid to eat my food because the staff was so angry and rude. I will be contacting the owner. Never go here. read more

Super pleased with our choice to stop in here! Everyone was so nice and knowledgeable. Food came fast and perfect! We haven't been in a waffle house in a long time. Cant wait to return! read more

I haven't eaten at Waffle House in YEARS and decided to stop in today for breakfast before heading over to the airport. I was in and out in 30 minutes. My waitress was very nice. Price was right. Great value for the amount of food you get! read more

Friendly staff. One staff came in for her shift and started arguing with a young man (staff) who wouldn't argue back, about cleaning sh** in the bathroom because she wasn't going to do it. That's not what I want to hear about as I'm eating my breakfast. Otherwise rating would be higher. I got a waffle and bacon. I couldn't even finish it all. Huge potions. Overall good. read more

Waffle House - Waffle & bacon - Diners Near Me - Sandston, Virginia

Well what can you say, first time ever being into Virginia and come to the waffle house wait staff is amazing super friendly thank you so much for making the best visit possible read more

Staff was very friendly food was fast but I will not return due to bad experience Roach greeted me and my mother at table while we were eating just disgusting never Again... Utensils were dirty had to be recleaned... Smelled liked bleach soon as you walked in.... I normally get the same thing all star breakfast orange juice was watered down... They didn't have any butter or lemons and she claimed that she gave a discount but meal still came to 20.00 we both had the all star meal... With an orange juice that was barely touched including the meals we didn't finish eating. Never again I heard that's the dirty Waffle house go up the street to the one by the airport... No restaurant should have ROACHES PERIOD!!! read more

Waitress stared and slumbeted up to the booth long after you sat down. I spoke she grunted if anything. Waitress took order then immediately turn around and brought me slice of ham...two hand full of cream splenda for single cup of coffee pilled up on table...handed my wife 3 strips of bacon on a plate with a long hair on the plate...took a long time to get the rest of our meal. I asked for refilled of coffee and she looked at me like I was rude and wouldnt so the other waitress did...syrup bottle had syrup running down sides of the bottle..it was all over the handle and she set it on top of napkin dispenser. When other food arrived she gave me exactly the opposite way i asked the hasbrowns fixed. They were Dark Brown crispy. I distinctly said, NOT well done! Not brown! Medium to light. But thats not the way she brought them. We are VERY DISSAPOINTED! Will Not return! read more

Normally I avoid Waffle House like the plague, in Az they are awful. But I was in Va and my fiance swore they were good. OMG I had the biscuits and gravy, very very good and I'm a hard sell on biscuits and gravy, very picky. The only down side is the pool of butter on the eggs, I had to mop it up with a couple of napkins. The staff!!!!! Funny as hell, we were interacting, cracking on them, they cracked back, it was an overall wonderful experience. read more

We went to this particular WH *5414 Williamsburg Rd)--because it was close by to where we were staying--we were looking for a quick breakfast before heading to my daughter's tournament. The service was HORRIBLE from start to finish--we ended up leaving and asking for our money back, since we never got our food even though we had ordered and paid ahead (in the interest of saving time.) The waitress who served us was overwhelmed and could not figure out after 3 inquiries whether or not she even put our ticket (food order) in the que--when she checked with the manager, she realized she had not--this is of course, 20 minutes after we had been seated. BTW, because we are from Georgia (HQ for WH) and enjoy the usually fast and consistent food experience, we went to the WH down the street literally (5102 Williamsburg Rd) the next day...and had a completely different experience (good service)--so, if you don't want frustration, and poor service, but have a 'hankering' for good ol' Waffle House food--skip this one and find another. For the folks at the 5414 Williamsburg, Rd location--please review the mission of WH with your staff: 'Our mission is to deliver a unique experience to our customers through delivering great food, friendly, attentive service, excellent price and a welcoming presence.' read more

As Waffle Houses go, this one ain't bad. If you do not know what Waffle House means, maybe you should go elsewhere. You get what you pay for. Eggs, greasy hash browns, toast, and friendly service with the typical 7 plates for a single meal. read more