We arrived at Waffle House around 1:30am. As this was our first visit, we are sad to say we are severely disappointed. The first problem was I, Jim-Bob, had asked for a large chocolate milk and a water. I RECEIVED a large chocolate milk and a sprite? What? Then the next issue was the lack of COVID precautions which deeply disturbed my wife Karen. We cannot forget the slow and spotty service which knocked down this review further. We then get to the ordering, my wife Karen wasn't allowed to get extra bacon and instead got a waffle since she did not eat hash browns or grits. What? Then a worker was tossing trash bags around like it was a circus! I'm also sure there were more people than there should've been during a pandemic at this point. When our food was served, Karen was missing half her order and had to remind the waitress to bring the rest of it. We finally finished the below average food, got up only to see Karen had been sitting on a broken chair all along, and paid where we had to wait while several workers passed us by without acknowledging our presence. Overall, this experience started at a 3 star review and now has ended at a 1 star review. We hope to one day find the perfect late night food spot.
Sincerely,
Jim-Bob & Karen M. read more