Every time I come to this waba for lunch, they get my order wrong. Every single time, without fail...the one bowl I order for myself is made incorrectly. ONE bowl, not a large complicated order, just one bowl. There is always something missing, something on the bowl I do not want, or the chicken is over cooked or a disgusting rubbery texture. Vegetables are often over or undercooked. Not happy with this place, especially considering they charge extra for white meat. read more

Don't come here if you're thirsty they'll charge you $2 for a water cup and the food is mid

I think our visit would have been better if the register dude was more of a customer service guy. I'm asking about how it works and extras for topping and really got nothing. A few things I asked about, the rib thing is one, he said they done have but haven't taken off menu yet. The food is really good quality but for me dining out is a whole experience. I can make great food at home. Then I come to help and the bowls look amazing with avocado and other toppings. I'll try a different location. read more

WaBa Grill - Lots of veggie options. Good sauces. - Asian Fusion Near Me - Redlands, California

Interior wise.......this Waba is no different from the other Waba's. The food is good, the employees are good and the restaurant was clean. Now, on the exterior side..........there is a food court with many other restaurants around (yelp it). The large Harkins theater is just west of the food court. The exterior environment is very nice with a calm atmosphere. read more

All the employees are super rude, lazy & have no customer service. They'll do the bare minimum and do everything with an attitude

The food is good and I always get what I expect. I don't have an issue with the food whatsoever. The food is good, but it's not great. I think it's mainly because almost anyone can make dishes this easily themselves. I normally come here after an intense workout, since my body needs to be replenished right away with some good ol protein. Nothing here on the WaBa Grill menu really stands out to me, but once it does, that's when the review will get updated. Until then, it's just a good location to go to for a fast bite. read more

WaBa Grill - Asian Fusion Near Me - Redlands, California

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SO THANKFUL, my wallet slipped out of my shorts when I was eating and after I left for about ten minutes I noticed it was gone, I had about 500$ in it and I fursure thought it would be gone. I ran back thinking the worst but to find out that I think her name was Nadia or Nadine but the cashier found my wallet and returned it with everything still inside. So thankful for her trust worthiness and good energy, plus the food was great thank you :) read more

WaBa Grill - My lost but now found wallet by WaBa:) - Asian Fusion Near Me - Redlands, California

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Tonight we had the worst service ever. My husband and I ordered 2 Waba bowls and an order of dumplings. About 10 min after we arrived a party of 13 came in. They all got there food before we did. And the food was brought out to them. I went to the register to see if they forgot about us, and the cashier said it will be a few more minutes because of the dumplings. Finally they called our number after 30 mins. And once again the cashier said it longer because of the dumplings. We informed her that the other party also had dumplings. All she said was sorry. Once we got our bowls the food was cold. This was the worst experience we had ever had. We will not be returning here. read more

I often eat at Waba Grill at various locations. This particular location provided the WORST service. I ordered a combo. The menu stated that their combos included a 22 ounce drink or a bottle of water. After the cashier rang me up, I asked for my cup to get my drink. She said "the drink is not included. We can give you a bottle of water for an additional dollar." I said that the menu states that the drink is included. She said that she knows that, but the menu is wrong. What?!?! I said that they should cover it up if it's not correct. I asked for my money back. They did refund it to me, however, both employees were quite rude about it. I will not return to this Waba Grill. There are many dining options in that vicinity. I'll make a different choice next time. read more

We have given this location 3 tries to get it right, and have been disappointed every time. First, they always end up burning the food. The tofu was inedible, it's ok to put a little crust on tofu, but when you burn teriyaki sauce, it's disgusting. Second, they FAIL to clean the grills, so the food has burnt flecks all over it. Really, only the rice is edible. If they messed up the rice, they would have lost another star. read more

First of all, the place is dirty. Second of all, the girl working the register stood there staring off into space ignoring us. She acts as if we were wasting her time. The food was "okay ". The courtyard area is full of trash. Nobody picks up anything. The ground is stained with food and drinks. Maybe the owner needs to spend more time there. Get your act together. Never will I come back here again. This is Redlands? read more

Thought i would try Waba for lunch , not a big fan. Got my food and it all taste gross. The rice tasted like it was a week old. Veggies were rubbery. I was reminded why WABA sucks. STAY AWAY! Don't waste your $$. read more

Not bad for fast food. I had the salmon bowl. The fish was ok, slightly fishy but ok. The veggies are not too over cooked. It's a good place to get healthy food on the run not my first choice but it's healthy and low calorie read more

I've usually gotten great service from other Waba grills... however, this evening service and product was something I could not help, but review. If only to bring it to the attention of the mgmt. I had approached the counter to give my order. There were two employees at the counter, engaged in a conversation with each other and another person, who was an employee of a nearby clothing outlet. As I stood there waiting to be helped, the conversation proceeded for the length of time it took for the non-employee's food to be prepared. Once she left, I thought I would be helped. NOOOOO... They two employees continued their exchange and refused to even make eye contact with me to acknowledge my presence.... Now I'm not a little guy... and I left my cloak of invisibility at home so I know they saw me and the 3 people behind me... I still waited patiently... finally, one of the employees took my order and I was allowed to pay for my meal. Praise jesus... However, thats not where it ends... My rice was way overcooked... to the point of being a clumping mush... Ugg... I had a :( To top it off... the ice machine didn't work... Whomever is managing this location... you should be fired... read more

I am really irritated. This is the 2nd time that my order has been wrong. With delivery fees, taxes , tip you would hope that your order would be right. I ordered white meat chicken . $ 30 bucks down the drain. I suggest quality check and pay attention to what's being ordered. read more

The rice was past dry and the salmon, was just as dry - why? All the other WaBa's have "never" served food like this! I shall call corporate! read more

I normally come here all the time an have never had any complaints,however wife went in before closing this evening,and they sent her home with the blandest food ive ever had,no terriyaki sauce,taste like meat was boiled with no seasoning,rather than grilled. Had no sauce or flavor on meat. Please teach your employees the last meal of the day before closing should be just as delicious as the first one served when you open. If it were my first time coming id never come back,please head the warning before losing customers read more

I have tried this place twice, & have been pretty disappointed both times. The first time(last week), I tried the tofu veggie bowl. It didn't have any flavor & was actually quite tasteless. I added 3 containers of "Waba sauce" and that didn't even help. The vegetable pieces included in the bowl were so large that I had to cut them in order to take a bite. The 2nd time I went (today), I tried the asian salad. The only thing asain about it was the overly spicy dressing; otherwise it was just like a garden salad. The picture of the salad on the website shows crispy wontons and edamame on the asian salad, but when I got home to eat it, the salad was simply lettuce, tomatoes, cucumber & carrots. Neither option made my tastebuds happy. read more

The whole place was filthy. Every table was dirty. We had to wait 5 minute's for them to wipe down a table for us. When I asked if they had hot tea, the guy at the register said "I don't know, I don't drink tea". He then handed us a cup for a fountain drink with his fingers inside the cup.10 minutes after eating, I'm concerned the food is going to make me sick. I don't feel so good. A dirty, mismanaged place. Don't eat here, unless you are into diarrhea. read more

This Waba Grill In Redlands is the best Waba than other ones I have gone to. I have other waba around me but i always preferred to go to the Redlands one. Every time I go there either myself or my family, we always feel welcomed and great service. I was there a couple days ago and I soon as I walked in I always like that hello welcome. The cashier that helped me that day was polite, interacting, and always had a smile on her face. The way I asked for my food was the way I got it and it was great because otherwise sometimes I don't get it the way I want to. I want to give a thank you to the cashier that helped me that day and her name is Nadine. read more

Great customer service, I come for lunch almost everyday and I luv it here , it's always clean and has a great vibe with the TV and music playing read more

Food is good. Service is good. The things that irritates me the most about this waba is the lack of AC use!!! It's 95 outside and humid.. and you walk into here and it's no different from being outside.. please stop being cheap with your AC.. read more

This is the best Waba grill in the area the management is amazing it's always clean and fast . The manager Pepe has amazing people I definitely recommend this Restaraunt if you want a great service.. read more

I went there yesterday for my lunch, i ordered the bowl with brown rice and Shrimp. $9.89 then i get to my car to eat and the shrimp was still raw from the center so i had to eat $10 dollar rice for lunch. read more

The food at this Waba is the best, so clean and better than others I have been to. Also the staff is excellent always interested in giving great service. They have also offered me samples to try of their new products. I always say give credit where credit is due, thanks guys! read more

Why don't you stock what you advertise? Instead of having a team member argue lecture me and blame the supplier, try and make things right. Heck how about you just say "sorry", it goes a long way. This restaurant is a poor representation of the brand. Highland is not only less busy, but the staff is more friendly. read more

Seriously won't be going back here. Super irritated with my customer service & quality of food today! I wish I could have spoke with a manager read more

Went in tonight and ordered three bowls for dine in. The food was packaged and handed to my child who was waiting outside. I went in to grab some sauces and my son came in to explain they had set the bag down on the table that was directly in front of the waba grill and the top bowl fell out and spilled. I was upset with my child more than anything but I still went in to explain to the staff what happened, hoping they would replace the bowl. I explained to the lady and the first thing she says is "I'm not giving you free food". I was shocked! Well I don't want free food but what am I supposed to do, she went on to explain that those tables are not theirs so they are not responsible for them. I then asked why they bagged my food when I said it was for dine in, she said we don't dine in after 930, my receipt shows it was 9:22 when I ordered. By this time I was just furious with the customer service I was being provided with! I asked for a manager and to my surprise she was the manager, I say she because she refused to give me her name. She said she would refund my money which I couldn't understand why she wouldn't just replace the ONE bowl and keep her money. I still went on to ask for corporates number and who the manager above her was or even the owner, again she refused to tell me. Another worker walked up "Korina" with a rude smirk on her face, so as upset as I was I asked her why she found any of this funny!! She told me if I wanted corporates number I could find it online and snatched the paper that the "manager" had in her hand with the number on it and crumbled it up. I have never had such rude, disrespectful service. I would never eat there again and I will be calling in the morning to find out who it was I was speaking to because she needs some new management training! DO NOT SPEND YOUR MONEY HERE!!!!!!! read more

WaBa Grill - So called manager who refused to give me her name and "Korina" who found all of this funny - Asian Fusion Near Me - Redlands, California

I decided to check this place out since I was in the area and wanted a healthier lunch option. I got the half chicken and half beef bowl with white rice and steamed veggies. The portion size was plenty and both the beef and chicken were lighlty seasoned and had a good flavor. Also, the meat was not dry! Customer service was quick and friendly. read more

This location was a HUGE disappointment. Salmon was burnt, and nasty. Kale salad was totally plain, no flavor. My half of an avocado for $2 was not ripe. Dressing selection was bad. Sugary sesame or low quality ranch that tastes like hidden valley YUCK. Won't be back. Waisted $13 for 1 crappy salad and no drink. Should have stuck to my original plan and went to Costco and spent $4 for a good salad twice the size. read more

I walked in here with high hopes. But after a few bites from a Waba Bowl only to be finding the chicken to be undercooked, it ended with throwing up momentarily and currently having food poisoning. 0/5 completely disappointed with this restaurant. I pray to god this hasn't occurred with anyone else or so f**king help you. read more

I have had great food from a different location but this one smells off and the food is blah. Not happy with it!!!

Come here a few times a month since I work in the plaza and I love it! The food is so much better than the Yucaipa Waba grill and the staff is also a lot more friendlier! read more

Fast, fresh, and clean. Came here on the first day and got my freshly made teriyaki chicken bowl within 8-10 minutes. Teriyaki sauce has a great flavor, as well as the rice, overall quality of the food was about 4-4.5 stars the chicken has no gizzards, or skin attached like at Flame Broiler and Yoshinoya! So if you're worried about that, no need to worry. I highly recommend this Waba Grill location over the one on Greenspot! read more

Great new location here at the mountain grove shopping center healthiest ,clean ,friendly staff felt very welcome when walking in . I had the salmon plate with brown rice with kale salad salmon was cooked perfect for my taste will definitely come back weekly I work in this area. read more

I was very happy with the service. The staff is extremely friendly, Ismael is always so personable and provides great service. I definitely enjoy coming here when I'm in the area. read more

Great food, pretty quick service. I am only knocking off 1 star because when we went fir lunch on a warm day, it was warm and stuffy inside with the ac not working, so it was actually nicer outside. read more

I've been trying to eat healthy lately & this place is great. It's healthy, fresh & tastes amazing (that teriyaki sauce is so good). I'm so glad they opened one nearby the employees here are so nice & very attentive. The beef bowl with white rice is my fav but I love the kale salad here too! definitely gunna be stopping by more often! Thanks! read more

For fast food Asian this was really better than expected. Love the teriyaki beef and fruit sides. Addictive.

Me and my son came awhile back it was good . I ordered the chicken /beef bowl with brown rice it was yummy ,and my son ordered the shrimp bowl with white rice it was good my son said .The prices are very reasonable . I just didn't get full off of eating this food ..I was still hungry .But other then that it was good ..This place is clean ,when we came here it was packed a little bit and the people that work here are very polite and friendly . read more