Casual dining great for all audiences. There is plenty of parking. You can go shopping at Costco after to burn off your food. Portions are big! You order at the front and you pick up your food at the counter. I ordered the bbq beef plate - bbq beef sitting on top of veggies, two scoops of rice, and one scoop of mac salad. I thought my selection was very delicious. read more

Why only 3.5 stars you ask? Because customer experience is seriously lacking, no friendly or helpful faces. I picked up a to go order and it was like a funeral in there. Pick up my order and an employee chowing down on a meal watches me struggle to put forks and napkins into an already stuffed bag. I get everything done and I say thank you have a great night. Radio silence! It's not the food that gets you 3.5 stars. It's the crap customer experience... read more

Really bad customer service. The lady couldn't hear me placing an order, so I had to go to the window. So before me there was 2 cars, the first one took about 15 minutes to get his/her lunch. The second one another 15 minutes and when I get to the window she takes my order and I've waited around 10 minutes and I tapped the window and asked me about my order. She asks if it's the catstu and I said yes. She turned around to her coworker and said something. Then she comes back to the window and says we just now got your order. What? after waiting for that long. No apologies no nothing. Waited another 7 minutes and ye finally came back with the order. I only had 30 minutes of lunch. I've spent them in the line to get food. When we eat the chicken, it was 80% nerves and fat. It tasted horrible. Never eating there again. read more

Ono Hawaiian BBQ - The chicken si the nerves and a bit raw. - Hawaiian Near Me - Yucaipa, California

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Older lady that works the drive through is just straight RUDE. Consistently I come through the drive through and always cuts me off and sounds genuinely irritated to be taking orders. Will not be returning to this location because of the consistent terrible service. read more

If you want good food go to Ono Hawaiian BBQ. Every time I go there I get my favorite, Teriyaki Chicken . It comes with rice, macaroni salad and steamed cabbage and broccoli. The place is always clean and the staff are very friendly. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Yucaipa, California

If you're craving Hawaiian barbecue in Yucaipa, Ono Hawaiian BBQ is the place to go! Their food is consistently delicious, the employees are cordial, and the restaurant is always clean and well maintained. For efficiency, I usually order through their mobile app to avoid long wait times, especially during peak hours. Today I ordered in advance and picked up my meal through the drive-through. I got a combo plate with a chicken and beef mix, and I personally love to get one scoop of rice with two scoops of macaroni salad. I was assisted by Antonia, who was very friendly. When she asked what type of sauces I wanted, I said, "a little bit of everything." She did exactly that and gave me two Katsu sauces, two teriyaki sauces, two Sriracha sauces, a hot mustard, and a soy sauce. I think they may have pre-packed bags of assorted sauces for people like me who are unashamedly saucy. I definitely appreciate the service with a smile, especially considering that it is a fast food franchise. I would not hesitate to recommend this restaurant, and I know I will be coming back consistently. read more

Ono Hawaiian BBQ - Sauces - Hawaiian Near Me - Yucaipa, California

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Antonia is so helpful, sweet and professional. She accommodated all of my needs with respect and care. Thank you ono, my favorite food spot for sure. read more

All of the food was delicious! The delivery came timely enough. It was still hot. We just love Ono Hawaiian BBQ!

I asked for a seafood mix. She told me 10 to 15 mins. So, I chose a chicken mix. I waited for 10 mins, and watched as another guy that ordered after me received his food. They do not care who you are. They will serve their own before they serve you. read more

Went early after a morning class with my girls. It looks newer and was definitely clean. Even the restroom was pretty decent. Food was great, never disappoints. The reason I wanted to leave a review is because of the service. My 5 yr daughter dropped all of her plate on the floor. I was pretty frazzled about it and wanted to make sure I help pick it up. But the staff immediately noticed and sent someone to clean it all up. And they also made my daughter a new plate, brought it to us and cut up her chicken for her to make it easier to eat. I was very grateful for that! Good job to this team. read more

Ono Hawaiian BBQ - Teriyaki Chicken Keiki Meal - Hawaiian Near Me - Yucaipa, California

Manager unwilling to change order right after given even though staff said it was possible. He was rude. Won't go back

I love Ono Hawaiian bbq but I recently ordered two three-piece protein meals and requested more broccoli instead of two sides for each. I'm just disappointed, but two pieces of broccoli is sad. I will avoid asking for vegetables because it's mainly cabbage. read more

Ono Hawaiian BBQ - To much cabbage - Hawaiian Near Me - Yucaipa, California

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Classic Ono. Food was cooked fresh, the chicken and beef were delicious and the restaurant was clean. Nice work. Can't wait to come back for another visit, the Hawaiian Mac salad is solid. The parking lot is crowded so parking was tough, be aware of this driving in. read more

I really like the food here. The #1 is my favorite. I love how the rice is cooked, the macaroni salad is great and the chicken, tender and juicy. There is no ambience it's a fast food joint. It's not cheap, $13 for the number one at the location I go to, but I do get 2+ meals out of it. read more

Went through the drive thru on Thursday for an early dinner. I ordered the Hawaiian Chicken plate. Did not enjoy it at all! First off, although there was only 1 car ahead of me it took a good 20minutes for some reason. When I got home, the food was still hot, but the chicken was undercooked and the Mac&Cheese smelled bad. I took a few bites and threw this $14 and some change meal in the trash. Not worth getting sick over. read more

Delicious Hawaiian plate lunch BBQ. This location has a drive through with super fast and courteous service. We were greeted with Aloha and thanked Mahalo for a full island experience. It was very reminiscent of getting take out at an Island drive in. We drove through and took it to go but may dine in next time. This location is easier to park at than Redlands. Last time we got two ribs here with our BBQ Mix plate but this time only one - bummer! Still, my spouse and I couldn't finish it together. It is easily shareable. read more

Ono Hawaiian BBQ - Hawaiian BBQ Mix - Hawaiian Near Me - Yucaipa, California

Super slow service at this location. Ordered at the drive-through still had to get down because what I ordered was going to take 15 minutes ended up taking more like 25 minutes then when I went inside, food was still not ready. When asked for condiments I was told I can grab them which they should've been packaged for me since I was technically a drive-through order read more

Cashier who helped me was very kind and PATIENT. There wasn't that many customers inside which was better for me(in/out) food was DELICIOUS and juicy!. Got a coconut as well 10/10 place was clean and bathrooms were too. They have seating outside the restaurant if you want to sit in the hot air read more

The past 3 times I got Teriyaki chicken, the container including the rice, mac salad, and cabbage was swimming in sauce. Please tell your employees to stop this. I get it home and it's a mess! One more time and I'm done. read more

Ono Hawaiian BBQ provided a satisfying catering experience with their package for 10-12 people. With everything ready at the desired time of pick up and an easy to carry box to load into car. The steamed rice was warm with a generous amount and macaroni salad were delicious, complementing the flavorful chicken katsu and BBQ beef. While the food quality was great, the service was satisfactory, although not exceptional. Nonetheless, Ono Hawaiian BBQ delivered tasty Hawaiian dishes suitable for a small group gathering. read more

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I love Hawaiian BBQ Ono. Even my Grandma likes the Katsu chicken, especially with the Katsu sauce. I usually order the BBQ Beef and I ask for it extra chopped. I understand that a lot of businesses are understaffed, but employees need to be taught to acknowledge folks that are waiting to order. A man was waiting before we even arrived, he ended up leaving after a 5 minute wait. A few minutes after that, two more men walked in. After a few minutes, they asked if we had ordered. We had not, and we were still waiting to be acknowledged. We finally ordered a family meal and I'm pretty sure it came out faster than our wait to order. Disappointed with the fact there was no Sriracha. But, the rice and Mac salad were delicious like always. read more

Our family loves Ono Hawaiian BBQ Restaurant in Yucaipa! Tasty crispy fish and shrimp platters made to order,creamy macaroni salad,cabbage and tasty tonkatsu and teriayaki sauces-what's not to like! They also have an easy drive through and friendly servers as well! Mahalo! . . . . #Ono #Onohawaiianbbq #hawaiianbbq #yucaipafood #fish #shrimp #macaronisalad #Hawaiianflavors #godisgood #mahalo #seetheusa #yelpi read more

After trying Ono Hawaiian BBQ for the first time last year, it was simply delicious! Unfortunately, my second visit on 6/27/24 was a rude and unpleasant experience with lack of courtesy customer service. The first issue was my fountain drink was forgotten, I understand mistakes happen. The lady in the drive through speaker could not hear me after 3 attempts asking for my drink, which may resulted in receiving the wrong order when I returned home with my second issue that resulted in me writing this poor review. When I got home I had learned I had been given the wrong order and the food was old on top of that. After learning about my wrong order it was almost 8pm when I contacted Ono Hawaiian on Yucaipa Blvd., and spoken to supervisor named Karla which I don't believe was her correct name, since she asked me repeatedly why I needed her name. I explained my situation, asked if I could receive a store credit on my next visit since I had just spent $16 for a mini order I received with the wrong order of food and had to go back for my drink I didn't receive in the first place. I further explained that I lived on the other side of Yucaipa, and that I was tired from being at work all day, it was already past 8pm, and I would not be eating dinner since the wrong order of food was old and cold. I was told by the supervisor Karla I would need to return the cold food and would be charged for an additional 50 cent for the charbroiled chicken! I inquired as to why I would need to drive across town after 8pm to return old food if it was not my fault in the first place. Karla the supervisor proceeded to call me a liar and said I didn't order charbroiled chicken and that she heard me on the second headset she was wearing and then contradicted herself and said the mini charbroiled chicken didn't come in a mini size! I proceeded to ask her since you're calling me a liar, if the charbroiled chicken was not made in the mini sized combo why didn't you say anything on the speaker? Karla the supervisor didn't say anything because she didn't hear my order! At this point I asked for another supervisor's name to assist me at another time, since I was done with poor customer service and rude behavior. Karla then stated she was the only manager at the store that worked all day and the evenings seven days a week. (Sigh). This matter was not about getting a free meal. I had already paid $16 for the meal I thought I ordered. It's the acknowledgement of a wrong order with cold food, making the situation correct, and rude customer service. Will I still purchase Ono Hawaiian BBQ? Absolutely, but not from this location. It's very unfortunate that some employees that earn a salary feel it's an inconvenience to provide quality customer service, handle and make right human mistakes. I will be writing a review on Google and writing to the Ono Hawaiian Headquarters as well. read more

My chicken was charred! Do better. I understand it is grilled chicken, but this is not edible. read more

Ono Hawaiian BBQ - Hawaiian BBQ Chicken - Hawaiian Near Me - Yucaipa, California

Great place for food. There's never a line and the food is done quickly and accurately. My girlfriend tends not to like fast food but she especially likes the food from this place since the taste and quality is consistent. I hope they can continue this expectation. If they can, me and my girlfriend will be coming here many more times. read more

I don't know why I don't eat here more often. It's a better choice than the usual hamburger and Mexican fast food places. The food is always fresh and made to order. I've ordered the family meal and it's somewhat of a better value than ordering family meals at a chicken fast food places, and it's better for you. read more

Best chain Hawaiian BBQ I've been to outside Hawaii. Restaurant is clean, and food is always fast & fresh. We drive here from Redlands to satisfy our plate lunch cravings. read more

Not my first experience with Ono Hawaiian BBQ but first experience here Yucaipai while traveling. Food tastes good and portions are excellent. Overall, good experience. read more

We ordered online and picked up in person, the order was correct and ready in time. The food was good, I would recommend the BBQ chicken. Glad we're getting new options in Yucaipa. read more

Ono Hawaiian BBQ - BBQ & Katsu Mix, the BBQ chicken was by far better - Hawaiian Near Me - Yucaipa, California

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Horrible waited an hr for my food. Wasnt busy when i got there. Waiting on kalua pork??? What they doing really cooking it in the ground? read more

I ordered a large order for Easter dinner and it was packaged so well and ready at the time I requested. Such great service and the food was deliciou! I would definitely order again for a large gathering or even a small gathering! generous portions. sauces were carefully wrapp to avoid spilling. read more

Amazing Hawaiian bbq!!! 10/10 recommend and service is top tier! Food is fresh and good

Courteous staff, generous portions, fresh, juicy and enjoyed by all. Purchased family meal deal.

The limited drive thru menu is slightly inconvenient, but the amount of cabbage that came with my bowl is ridiculous especially when you ask for only rice. The staff is nice but hard to hear through the plastic partitions. read more

The food not cooked really well, I found something that almost got thrown out my stomach The food not cooked really well, I found something that almost got thrown out my stomach read more

It's a good meal Clean please good crew My son made a mistake of his order They still took care of him and got him what he wanted read more

Hairy cooks can't help them selfs but to leave hair in your food absolutely disgusting and will never be coming back

Great food and fast service. We prefer this location over the one in Rialto but Redlands is our favorite location. The Mac salad is the best here. My kids love the beef and they are picky eaters. The Katsu is best fresh so don't count on eating it later. read more

The food here is delicious. I love the chicken and vegetables dishes. Will be coming back again

The Food was outstanding, lip smacking good, delicious ...taste wise ... But, Tempuature wise .. Well, it WAS hot .. in the beginning..then a few minutes later it was warm & a few minutes later it was not so warm .. & I got the mini beef meal .. The service was great & The ambiance was great .. All I'm saying is find a way to keep the beef hotter ... longer.. read more