The owner won't let you redeem rewards at restaurant Cashier said he would get in trouble and cancel my rewards....

My mom was feeling dizzy today 5/2/2025. So she went inside to sit down. I was on my way to pick her up and buy some WaBa food for dinner. So the Asian lady ask my mom if she was going to buy something. My mom said no so she kicked my mom out. So m y mom ended up buying a Gatorade. That was very unprofessional of her. I will no longer go and buy from her place. That could've been anyone's mother . read more

Disappointment Went in with my family Around 7:30ish to purchase a big order Sad to day to decide to dine here the young lady (goth dressed with high platform heel boots) with is concerning definitely boots are not slip resistant nor adequate for food restaurant This young lady didn't acknowledge me or my family we were standing in front 10 mins. We were the only guest there And food delivery person had to get her attention to pick up an order but after that she still gave my family & I her back She was too busy conversating with the cook Decided to leave :( read more

A good alternative to fast food. I personally thinks it's a healthier choice than burgers and pizza. They have wider selection,for people who are conscious about what they eat. They serve all kinds of meat;beef,chicken and fish. If you're always on the go and no time to cook, I would recommend this place. read more

WaBa Grill - Steak Veggie Bowl - Fast Food Near Me - Panorama City, California

They can definitely improve on their attitude. I walked in and someone else walking in behind me left the door open and both the cashier (Alejandra F) was the name on my receipt and another older man working not sure what his name is asked me to close the door in a very rude manner VERY RUDE. If it was asked nicely I gladly would have done it but mind you it wasn't even me who left it open and then you come at me rude. 100% never going back there. Terrible. read more

Wish i could give them a no stars the dumb females working rt this location are fucking clueless my food was dropped off somewhere completely else like the driver didn't even read the number , then when i call at 3:20 they tell the owner isn't in till 5 like wtf not going to someone house to ask for my food?! COVID!!!! , n what the fuxk am i paying or for delivery fees n extra if i have to go out n find out where my food was dropped off ?' This company is TRASH!! The old ass lady wouldn't let me explain or talk she keep cutting me off , hung up on me n talking n then when i Told her can u let me explain , her reply " omg!!!" Like I'm fuxking bothering her?! The fuxk , dnt waste ur time or money here. Thanks "Charlie " the manger /owner as the staff said , ur running a crappy location with crappy ppl working there !!! read more

WaBa Grill - No food ? Or answer when i was calling The driver ?!'n shocker !!! - Fast Food Near Me - Panorama City, California

Ordered through doordash and I'm completely disgusted. I have never gone through this before ever in my life. Hair and a fckin eyelash in my dam food The hair was deep inside the rice, I pulled it out. This is disgusting and I'm reporting this location. Zoom into the dam picture! read more

WaBa Grill - Fast Food Near Me - Panorama City, California

Went to Waba tonight looking to eat healthy walk in about 30 mins before closing and NOPE.. They won't allow me to order. They are only allowing pick ups. The service here is shifty and rude. Would not recommend this location at all read more

I ordered over the phone. I kept repeating my order when I got there. It was wrong. The lady over the phone was rude and even in person was so rude. She didn't ask me if I wanted any sauces or anything like that. It just seemed that she just wanted me to get out of there already, it was Asian lady and I get it. I know they're busy and everything but there's no need for her to be rude and I'll top of that her getting my order wrong I paid $40 for two plates. The least I would want is my order to be right I wanted to substitute my salad for dumplings. I had to go back in there and tell her that I didn't get any dumplings. She proceeded to get upset with me. She gave me the dumplings, but I saw her grab some with her hand, so I didn't even eat it, never come back here again read more

As I entered I was greeted right away by several employees.Small little location located in the same parking lot of Walmart.The kitchen is very visible and you can see the employees prepare your food order.My dish was made to order.All there dishes are made to order.Always fresh. I had the combo plate of Chicken and Steak plate with too side items,very good. The set up for this concept is very nice,most of all its will organized and kept very clean.Good Job. Their concept is Eat Smart,Be Healthy! Good Job 2015 Yelp Challenge.029/100 read more

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First time trying waba grill and damn I have been missing out. The inside is surprisingly very tidy and clean. You walk in and are immediately greeted. Service is fast and great. Staff is very nice and easy going. There a few items to choose from and I want to try them all. But on this occasion I tried the salmon on a bed of brown rice. So simple yet so very delicious and mouth watering. Finally, a place where healthy eating is promoted and it's at a very affordable price and did I mention delicious. If you haven't gave waba a try you need to ASAP. read more

WaBa Grill - Salmon on a Bed of brown rice - Fast Food Near Me - Panorama City, California

The Cooks are very nice and the Cashiers are excellent at their job. The old lady could be faster but the young crew is doing a great job

Rude cashier! She kept talking with coworker while I was trying to ask questions about the menu.... (walked away when I asked if the restrooms were open ... rude! ) Receipt name: Soyoung c No name tag, "Diana" necklace read more

The service and food here is Awesome everyday. I'm a regular visitor to this WaBa Grill location. I find it to be a very friendly, clean and pleasantly enjoyable restaurant to grab a healthy bite to eat everyday. I always order the Chicken Veggie bowl no Sauce with Brown Rice. It's the bomb!! read more

WaBa Grill - Chicken Veggie Bowl on Brown Rice w/out sauce - Fast Food Near Me - Panorama City, California

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Quick review; pretty decent teriyaki chicken bowl. On the healthier side. I'm a huge fan of teriyaki and was in the area of this place, decided to drop in. Place looked clean enough, little condiment bar was dope. So I kept it simple with my order being this is a new place and all. "One teriyaki chicken bowl please" :) I got mine with veggies and white rice cause brown rice is ridiculous. The veg was cabbage carrot broc. The food was room temp which I didn't like. I want my food to be served hot so when I start fiddling with my phone it could go cold on me. But that's my choice damn it, don't take that away from me! This place is pretty ok. I might come back and try a steak bowl. I like to eat healthy most of the time, and so this place it gives me all sorts of protein, healthy carbs and macros I need. I'll keep y'all up to date on my findings here. But that's about all I got. It's your average teriyaki spot but done in a healthy way. Simple. read more

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The manager and one of the workers are rude and do not treat others fairly, I feel that they shouldn't be acting out and showing unprofessionalism in the work force. I don't appreciate the the way they talk to customers either. read more

The best food ever he's healthy he's just gonna talk to qualify to be the chicken salad green tomatoes pickles if you're vegan that's a place to go read more

They always give dark meat instead of white. Last time said I didn't ask for white. Wouldn't replace despite the fact I tipped them and they charged me for it. read more

It's just OK!! I was hungry craving a beef bowl and This location opened up in Panorama City so I stopped in. I was looking for something in the lighter side and the cashier informed me of the low carb menu.... looked around, there was no menu. What he meant was order the meet with salad . I decided to go with veggie bowl and it was basically brown rice and beef/chicken bowl with 1/2 cup of carrots, broccoli, and cabbage. $8 So-so. I bet dudes would like this place. read more

WaBa Grill - Just in case you were wondering.... lo card means lettuce. - Fast Food Near Me - Panorama City, California

0/5 : TERRIBLE customer service I came to pick up my PERSONAL Doordash order. Turns out , the employee Ana had given it to some stranger ?? She said that "someone had already picked up my order" , but there was no reason for someone to pick it up. I was puzzled , so I asked her who had picked up my order, and she just repeated in a louder voice " SOMEONE ALREADY CAME FOR THE ORDER " , and she gave me attitude ! Honestly , I don't think she understood the situation : She had given a stranger my food. It wasn't until I showed her my phone with the " show this to the cashier " that she remade my food , again with a mean attitude. I am almost certain that employee Ana did not check her orders , and she gave some random doordasher my food. She didn't even apologize for the mishap , and she explicitly took her time to remake my food . Not sure if she was having a bad day , but this is no way to treat a person , especially when this was a mistake on her behalf . read more

Once again coming in at 8:17pm. "We dont have enough veggies". Lol! Have about you guys actually provide the food you advertise during the hours you're open. This seems like its a leadership issue to avoid food waste. If so, how about you put the priorities for the customer and provide them with what you advertise on the menu. If you only have veggies or any other food available until 8pm then close at 8pm not 9pm. Last time I left a review here the girl at the front counter even turned off the soda machine before closing and a customer had to ask to turn it back on. SMH. You think the manager that replied to my last review would actually try and fix the issues instead of just putting me off to the waba website. Get better! read more

Came in here on my lunch break. This place is located in a plaza with a lot businesses so parking at peak hours is a bit difficult to come by. It's a cool little spot if you're on your lunch break or just looking for a place to eat. Plus it isn't as bad for you in comparison to most fast food places. I got a steak bowl with white rice and avocado. Their portions are a pretty good size. Their meat to rice ratio is always on point I'm never left with just a lot rice & little to no meat. Also they're never skimpy with the avocado which I really appreciate. Overall it's a clean spot with good food if you're looking for something different then a typical fast food place. But it's nothing that you can't easily make at your own house for a lot less. read more

WaBa Grill - Steak Bowl with Avocado - Fast Food Near Me - Panorama City, California

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So I went back again and it's even worse than before. The chicken was so insanely gamy that I have to question whether it's fresh or not. Luckily I ordered a WaBa bowl so I just ate the steak half. Also as I previously said in my other review the chicken wasn't properly chopped again... The service was a little shaky this time too there was a girl at the register just counting change and she wouldn't even acknowledge me. A nice lady named Soyoung came over to assist me instead. She always helps me when I visit and was very pleasant. You guys need to get a new cook or retrain them to make sure your cooks know how to cook chicken. I won't be coming back again. read more

I placed an order on the WABA app for delivery at 6:49 it's not 8:45 and I still haven't received my order. I've called the and the M.O.D and I spoke with Charlie. He was very unprofessional and very rude. No food and No refund, this is unbelievable. I called again to speak to him and he was just laughing at the situation. read more

Service with a smile. Ordered a chicken and steak bowl and a chicken bowl with vegetables, both with brown rice. I like you had the option to choose brown rice. The steak was flavorful but could have been more tender. The teriyaki sauce was a plus for both bowls. The vegetables are steamed but flavorless without the teriyaki sauce. I like that the vegetables were crunchy but it's basically raw if you are looking for tenderness, maybe you should ask them to cook them a little longer. Believe me you are getting all the nutrients the way they cooks them though. It was ok. I did think the portion sizes were good and the cost was reasonable. Maybe I would go back for a quick lunch. read more

WaBa Grill - Chicken and steak bowl - Fast Food Near Me - Panorama City, California

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This is the third time I have eaten here at this location. I am a frequent WaBa patron. The food is great. I would give this place 5 stars if it wasn't for two things that bother me at this location. 1. Too cold. Yes that's right. They have a huge vent system for such a small place. I had to move twice to get away from the vents. It was 98 degrees outside but 60 inside. That's crazy! 2. When the cook chops the meat it makes an annoying banging sound against the cutting board. It reminds me of working on a construction site. The management needs to teach them how to cut properly by pivoting up and down when cutting instead of lifting the cleaver up and "chopping" at the meat. Overall the great taste and price have me eating at WaBa everyday for lunch. I have even lost weight skipping those fast food meals. This place really is healthy. I also found the staff very friendly!!! Keep up the good work WaBa! read more

WaBa Grill - Chop chop chop.... - Fast Food Near Me - Panorama City, California

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Am gonna give a bad review just because the service this time so I came 05 /12/19 and i got a recipe saying do a feedback and next purchase 10% off and nothing and the lady named Ana D said not it's not working so I think do not offer any of this things to get people back thank you waba grill read more

WaBa Grill - Fast Food Near Me - Panorama City, California

This has to be one of the more pleasant locations that I've visited. Parking is always a breeze for me. I always park on the street it makes it easier to get in. And out. Walking in you're greeted. The location is fairly clean. I've gone to other locations and they're rude. Not here! I love that they still have their sauces on the side for you to get on your own. read more

WaBa Grill - Fast Food Near Me - Panorama City, California

I really enjoyed walking into this new location and seeing how clean and nice it looks inside. I was greeted well by the friendly staff and the menu was easy to understand. I figured that I would try a combination bowl with white rice as it seemed like I could get the most variety for my buck. The order came out quick and was nice and simple. I sat down to ate and, I don't exactly know what I expected, but the mean was perfectly okay. The chicken was a little bit better than the steak which seemed a tad tough. I enjoyed eating the teriki sauce, but the hot sauce was a little bit funky. All in all it was fine. Sure I would go back but I don't think I would ever crave it. Pretty comparable to flame broiler if you're into that kind of thing. read more

Stopped by for lunch.great food and service. Restaurant was clean. No complaints here from me. read more

WaBa Grill - Fast Food Near Me - Panorama City, California

First timer at WaBa Grill and I was not disappointed! I was kindly greeted by Abram whom I told was my first time there, I asked him how did work and what did he suggest. He explained how the bowls needed to be ordered and he suggested the steak (which of course I ordered) he then proceeded to take my sons order. He repeated the order to verify that it was correct, after I paid as I was walking away I could hear him greeting the guest after me, I waited a short time for my order, Abram called out my order number and As he handed it to me he reminded me to be careful because I had ordered some miso soup and that it was very hot. I used to manage restaurants back in my hay day so he followed protocol to the tee and even went above and Beyond to warn me about the soup. Their food was delicious, the veggies are exactly how they're supposed be cooked (with a bit of a crunch) perfect portions and temperature on the dot. The only negative thing I have to say about this place was that when I managed restaurants No big earrings were allowed and the female on the shift was wearing the biggest hoops with the biggest crosses going through the middle. Other than that Abram is a great asset to this company and I hope he is valued here. No picture was taken because I devoured the bowl! Lol read more

This was the first time I've been at waba grill food was very good the person taking my order was very helpful thank you

One of my favorite go to spots for lunch. The quality of the food and customer service is amazing. I love how it's always clean. Just a downside is that it can get difficult to find a parking spot since the plaza is always crowded,but the food is worth it! read more

WaBa Grill - Fast Food Near Me - Panorama City, California