On one occasion, my order was missing Chick-fil-A Sauce and honey. 2. On two separate occasions, I found hair in my food (salads specifically), which is a serious concern. 3. Additionally, three large items were placed into a single small paper bag, which broke before I arrived home, causing chicken soup inconvenience and potential damage to the chicken nugget order and our senior dog was not happy that he couldn't get his non chicken soup watered down chicken nuggets. read more

Chick-fil-A never disappoints. The service is always great and everyone there is super nice every time I go. The food is consistently fresh and good too. The spicy chicken sandwich already hits, but the new limited jalapeño spicy chicken sandwich is definitely the move -- seriously delicious. Their breakfast is also really good, and the vanilla iced coffee is fire. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

Friendliest staff at this location. I love using my rewards and getting free items. This location never disappoints as far as service, cleanliness, and food quality. 10/10 every time! read more

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Omg I RSVPd for their date night on IG & I came with my daughter, sibling & bf. We all enjoyed the valentine decor and the most of all the food. We love the chick'n minis n the Mac n cheese! Our favorite! Service was great the girls were so nice & made sure we were ok throughout our "date" lol. It was so cute. read more

Chick-fil-A - Reserved table - Fast Food Near Me - Northridge, California

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Horrible service had us waiting 10+ minutes just to order our food im still standing at the counter and no one has taken our order We just left we waited for 25 minutes and watched a worker bare hand grab fries and nuggets and throw them in a bag DONT COME HERE read more

Really good place, good food, very clean, staff super friendly. I'm delighted for this place and I would definitely come back read more

Chick-fil-A - Fast Food Near Me - Northridge, California

One of the best locations we have been to! Service was wonderful, food was ready within minutes. Everything was fresh and super hot, they have a kids play place and Thursdays. The kids meals are free in the evenings. Plenty of easy parking and a very efficient drive-through as well read more

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The food here was good when they first came to the neighborhood, but now it's just a shell of what it used to be. The nuggets were overcooked, dry, and gave me heartburn with every bite. Even my toddler wouldn't eat them, and he usually judges food based on how it looks, not how it tastes. The nuggets used to be cooked to perfection, with a flaky crust that practically fell off the meat. Now, they're so overcooked that the breading and the chicken feel like one dense, inseparable entity. The only good items here are the grilled chicken options, waffle fries, milkshakes, and lemonades. Anything fried just doesn't cut it anymore--it's definitely not a vibe. On the bright side, they have plenty of parking for customers and a two-lane drive-through that merges into one, allowing them to take more orders efficiently. The staff are always super nice and finish their sentences with "my pleasure." The building, both inside and out, is immaculate and clean. I guess it's just the fried chicken items I have beef with. See what I did there? read more

Chick-fil-A - Fast Food Near Me - Northridge, California

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great service and great staff. Food was hot and fresh. Also the staff made sure my order was correct and made sure my cup stayed full! Manager Luis is an excellent young man! read more

Since no one is answering me in customer service, I am going to complain here. I last three orders that I have placed have been wrong. You might ask yourself, why is she still ordering? Well, I'll tell ya, I usually love chick fil an even though their prices are insane I enjoy the food. However, Im not going to doing this anymore. When I order for delivery the food is never right or the portions are insane. I know the food is packed up by the workers not the delivery driver. Large fries, half full. Veggie wrap, the size of my middle finger and is almost all tortilla, hardly any filling. Dressing? Forget it, no actually forget it because someone forgot to put it in the bags when packing the food up the last 3 times. You need a straw for your drink? Nope. Not even a straw, and napkins? Not happening. After all is done with the delivery the food is over 70 dollars. When I tried to reach out to customer service, good luck. 30 minutes later, I'm fuming and have to hang up before I lose my mind. So, I hope this long complaint makes you think twice before you spend your hard earned money on bad food, tiny portions, and no one to speak with. Good luck! read more

Flavorful food--12 warm nuggets with fries, 2 Polynesian and 2 Sweet & Sour Sriracha sauces, seasonal pineapple dragon fruit & lemonade with refills, cold vanilla ice cream cone. Excellent, thoughtful service by Isaiah, Julio, and Gustavo--they truly deserve a pay raise very soon. Relaxing vibe, great music, clean space. Perfect spot to study or work with Wi-Fi and outlets. Thank you so much. God bless! read more

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This location is pretty fast service in the drive thru compared to the one in reseda. I love their limited edition pretzel bun cheddar sandwiches. They need to keep that on the menu, I've been craving it every week haha read more

This is my favorite Chick-fil-A!! They are super kid friendly! They have wipes and disposable placemats, coloring pages and crayons for the kiddos. Not to mention, an indoor play structure! The service is top notch here! They get your order right and even check in on you at your table. They even have events with the chick-fil-A cow!! I love coming here but wish it was closer to my house. There is one close house that is terrible and I absolutely avoid after they messed up my simple order several times. read more

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Do not sleep on this Chik Fil A! I'm pleasantly surprised at how great fast food can actually be nowadays. I've only been here about 2-3x and only discovered it this year. The experience is pretty unique for fast food- restaurant is clean, staff delivers great service (Sarah so sweet!), food is good and doesn't taste like junk or extremely processed, and it's very kid friendly. The marketing doesn't feel overly cheap and promotional the way McD etc are nowadays. I now understand the CFA hype and I'm into it! read more

Thank you for the incredible service by Luis (sorry if I spelled your name wrong), Sofia and the others running the vday event, you were all very kind. Lovely event. My lil girl loved the cookie desert. read more

Idk about everyone else but chick fil an always slaps for me and my man. We usually get a delux chicken sandwich, chicken nuggets and fries. Would always recommend this place. But this location is particular has very friendly staff. read more

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Super yummy with an extra friendly staff. I've yet to hear them miss a "my pleasure". There's a playground although the times I've seen it, it's being used for storage. The inside is pretty big with accessible entrance and bathrooms. The Christmas light decorations every year are so pretty to look at. Als they run their drive thru super efficiently and it's always quick and easy. read more

Quickest, hottest, tastiest chick -fil-a in SoCal. Very good service, on site management was constantly walking the floor and checking on guests. The sandwich and fries were piping hot. Far from my home, but if I'm in the area again I'll definitely stop by read more

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The food is always amazing, you cannot go wrong with chick-fil- a !!!!! The service is always amazing here, very nice when you ask questions about the menu. The place was very clean, especially the bathrooms. The soda is a little on the flat side but the food makes up for it. read more

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The food is good as always. Thursdays kids eat free from 5-8 specific only this location! Only 5 piece chicken nugget, fries, drink, and ice cream! The service is great! I appreciate they keep coming if we need anything else while eating here! The ambiance there is a kids play ground, friendly, kind! Appreciate their service!!! read more

My friends and I went here yesterday. Our experience was delightful because of the great customer service from the staff. Sergio took my order, and he was really nice and approachable when answering any questions I had related to my order. Also, I would shout out to Sofia specifically. She was attentive and asked us if we had a good time so far. Sofia even asked if we needed to refill our drinks and quickly served us what we wanted :D We felt taken care of and enjoyed our food deliciously. Thanks so much for the great customer service! read more

It was my first time trying this particular location. I was very impressed. The restaurant was very clean, the staff was super friendly and the food was delicious. Chick-Fil-A has some of the best chicken tenders in the fast food market. The staff comes to your table occasionally to make sure that you have everything that you need. They also come to your table to refill your drinks. The parking area is pretty big. Overall, I have no complaints about this location. read more

Sadly since the place changed ownership, service and food quality has vastly deteriorated. No wonder it's like a ghost town. Ordered small fries and chicken strips and this is what I got. Explains why the joint next door is doing much better. read more

Chick-fil-A - Stale fries all broken up, over cooked dry strips. Never again. - Fast Food Near Me - Northridge, California

Food was fine but the event they had tonight that we were excited for (Valentine's Date Night) ended up being disappointing. They were giving out roses and we were skipped for some reason. Never got one even after we asked for it twice. They were giving out complimentary photos, but everyone around us was being asked except for us. We had to ask a worker to take it for us. For some reason our table kept getting skipped. We saw everyone else was getting great service except us and we have no idea why. We literally just sat and ate our dinner, but seeing how everyone else was getting great service except us, made us feel excluded. I usually don't care for these things but it was suppose to be a fun night- but it ended with us leaving unhappy. read more

I was so happy this location opened back up. They improved their drive thru lines by making two and everything seemed to be going smoothly. I decided to eat inside so my daughter could play. They took my order and made sure they heard everything I wanted and even asked if I wanted a free ice cream since they were out of toys for the kids meal. There is lots of seating and nice booths. I was happy they were tables by the play area so I could see my daughter. My food came out hot and fresh and was delicious! They came around a few times asking if I needed a refill or if they could help in any way. I will definitely be coming back to this location and so glad they are back! read more

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Great location! Super clean and pretty inside. Great ambiance! The service was cool! Mia was my cashier. Very sweet. Mia even brought my to go order to me in the lobby! The pricing point was a bit high. I got two gallons of lemonade {don't judge me lol}! However, typically the food here is great! This is lowkey one of my favorite CFA's. The down side is that the staff all sit around chit chatting and they are a bit loud but I suppose that's ok too since it's relatively slow! read more

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The food here is delicious, the atmosphere is pleasant, and the staff is truly wonderful. I really enjoy coming to this location. However, when picking up orders through the drive-thru, there are no trash bins available in the parking area. The only bins are near the entrance on the other side, which makes it inconvenient for drivers. As a result, some people leave trash near their cars, which unfortunately affects the cleanliness. I believe adding a couple of trash bins in the parking area could easily solve this issue and make the experience even better. read more

They set a limit at this location per order. So three sauces for three people, three sandwiches and three fries. Good luck to all the sauce girlies... Also bacon was burned and one of the sauces exploded. read more

Good food but workers and managers aka Luis should practice being professional because attitude when you work at a fast food spot is embarrassing read more

Friendly and helpful staff and good food. What's not to like? We came for breakfast today and tried the Egg White Grill Chicken wheat English muffin sandwich and it was very delicious. Highly recommend. read more

I always come to this place almost every week. Never had an issue. Placed order tonight went home notice I was missing item called only to find out that the person took my order wrong drove back only to get the same wrong order that they took. SMH very disappointed! They should have fixed my order never asked they just handed the bag. read more

I received a coupon for a free 8 piece chicken nuggets on the chick fil-a app and went to this location to redeem it. Unfortunately I was told that I had to get the FRIED chicken nuggets and couldn't receive the GRILLED chicken nuggets. I always order the grilled chicken options as I'm trying to watch my weight and eat healthy and the manager refused to give me the grilled option with my coupon. It's not like I was asking for a free milkshake or something altogether different, I literally just wanted the grilled version of the offer they gave me. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

Best grilled chicken sandwiches in town! But what's surprising is their chocolate chip cookies, soooo good especially when it's still warm, melts in your mouth good. Service is fast and very friendly. They also give lots of free rewards when the Angels win you get a free chicken sandwich and also on your birthday so sign up and download their app. Love chick fil a and remember they're always close on Sunday because on the seventh day God rested so you should too read more

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They have a promotion of enjoy a feee item menu with a purchase but I didn't know about till I was done eating .. I seen it by the thrash can. I was told I was suppose to had told them as I was purchasing my food .. really disappointed n will never ever go back read more

Chick-fil-A - The deal wasn't acknowledge because I didn't tell them at the time of purchase - Fast Food Near Me - Northridge, California

Ordered a cfa sandwich not spicy but everytime I get this sandwich or even the spicy version it's always chewy. It's like they left the cartilage and fat on it and threw it in the fryer. I get nauseous now each time so I order the nuggets but today I decided to try it after like 2 weeks and somehow it's worse?? I don't know why it keeps coming out that way but I didn't even finish the sandwich n threw it out. Rest of my combo was fine, fries need a touch more salt but it's okay otherwise, staff is always super friendly read more

The Spicy Chicken Sandwich I tried recently was a flavor-packed delight. The heat level was just right, adding an extra kick to the crispy chicken. The combination of spices with the zesty sauce made a fire kick in my mouth and it created a memorable taste experience. Highly recommend for spice enthusiasts!!! Drive thru service is fast with about a 3 min wait time. They do have a kids corner for jumping and games, the ambiance and area is nice and the place to be on Sunny Saturday! read more

Chick-fil-A - Spicey Spicy Chicken Sandwich with zesty buffalo Sauce - Fast Food Near Me - Northridge, California

I give this place 3.5. The service is not bad but with a small flaw. We ordered we asked for chickfil sauce. But when our order came to the table there was no sauce or anything lol. Nice. The gentleman that was cleaning tables was very helpful, attentive, checking tables if they need anything. That is a good service right there. Inside is well lighted and good comfy seats. The food was ok. It could have been better portion if you are going to compete next to in and out then raising canes as they are busy while this place is....meeh is flow. read more

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Macy was so nice and professional. She really helped my friend and I choose what to order.

I came here today with my mom to eat some Chick fil-a and the food was so good and the food arrived like less than 10 minutes. And the thing I liked about this place was that it has some of the nicest employees ever, But also the cleanest Chick fil-a's restaurants ever. I saw that the employees would clean the tables and floor very frequently. I would probably come here again to this location. They even gave me a free brownie IDK why but maybe because of the holidays LOL. Posted on 12/2/24 Happy Holidays. read more

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Juan was very polite at the register and very patient. I tried the cold brew but didn't care for it and took it back to the register and exchanged it for lemonade and both ppl I talked to had great personalities. No questions asked I think this was the best lemonade I've ever had. The lobby was clean and the men's restroom had no trash on floor. No graffiti on the mirror and the water pressure was good. 12/26/23 My fries weren't crunchy but my sisters fries were. The fries aren't constant. The amount of fries per box is, thank you. read more

Chick-fil-A - 12/26/23 - Fast Food Near Me - Northridge, California