I prefer this location over the one on Tampa. This one has plenty of parking and a lot of space if you want to line up in your vehicle for drive through. The app works great for pick up and to get rewards for any kind of order. I usually like to dine. There's always clean tables to choose from. It does cost a little more than competition but they don't skimp on the sauces and have superb service. The chicken is delicious. I always get the spicy deluxe because it has a delicious fried chicken with tomato and lettuce. read more

I do think the staff are very nice, friendly, and go above and beyond in providing strong customer service. However, the food does need improvement. Every time I order waffle fries from this location, they are either cold or undercooked while in the drive through at night. I normally go to Chick-fil-A at night, and this purchase was made around 9:00 to 10:00 p.m. I understand that during the final hours of operation, many staff members are likely cleaning and preparing to close. However, if I am ordering fries, I still expect them to be hot and served at an enjoyable temperature without needing to be reheated. I did not have access to a microwave, so I was very disappointed with the quality of the waffle fries. The chicken strips were at a decent temperature but could have been hotter as well. Overall, I am disappointed with the food quality, as it has drastically changed over the past couple of years. When I visit during the day or morning, the food is usually warm or hot. But when I go at night, the food often seems cold, and it does not feel like serving food at an exceptional temperature is being prioritized. read more

I've been coming to Chick-fil-A on Devonshire for years now! It's always a good experience. Considering how busy of a drive thru it is, they always provide pretty fast & consistent service. The food is usually great too! My boyfriend ordered the new Jalapeño Ranch Club, it came with a packet of the Jalapeño Ranch sauce on the side, it was spicy & savory! Can't say I have any complaints about this Chick-fil-A location! read more

Chick-fil-A - Jalapeo Ranch Club Sandwich w/ Spicy Filet - Fast Food Near Me - Northridge, California

I placed an order for pick up and accidentally pressed pick up inside. I waited about 15 minutes to go to the drive-through to try to get my order and they proceeded to tell me I had to park and go inside to pick up the order. And of course there were no parking spots. They didn't even tell me I could go to the drive-through again. They said I had to come inside. I think they need to be re-trained on customer service and doing certain things to make the customer feel welcomed. As im going inside to get my order, they proceeded to tell 2 cars that were in the drive through they could pull up and park and wait for their order to be brought out. Im just confused why the same couldnt be done for my order. Not a happy customer read more

Quick service. Hot food. Polite staff. Clean area. Quiet atmosphere. & One of the best chicken sandwiches I've tried - the flavor & crispness read more

Chick-fil-A - Fast Food Near Me - Northridge, California

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You would think that if you order online in advance that your order would be ready when you get there to pick it up. Well, you thought wrong. This is not one of my favorite Chick-fil-A locations. Not only are they slow but they provide you with a pitiful amount of fries. This should be illegal to give this little amount of fries with my meal. The sad part is I love their waffle fries! I just wish they would give a normal amount. This is just ridiculous. At least they're not like McDonald's always claiming that their ice cream machine is broken. lol ugh. We rationing out here or sumthin? read more

Chick-fil-A - Very small amount of Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Northridge, California

In the mood of some Chicken Burgers. we stopped by the service was great always so friendly here. It was a little busy but nothing that made us turn around and leave. We ordered Spicy Chicken deluxe combos and Chicken strips. definitely our go to here in the valley when in the mood of Chicken. read more

Chick-fil-A - waiting for our food (fresh lemonade) - Fast Food Near Me - Northridge, California

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Most expensive fast food chicken in the world and you get tenders that are barely bigger than the dipping sauce. Do better. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

They forgot my ice coffee! After being told my coffee was on its way! I waited and waited then had to get up and ask for my coffee by then it was 15 minutes! The coffee was not even good either. Also they Forgot other customers order that was sitting next to my table too! SMH read more

Chick-fil-A - Iced Coffee - Fast Food Near Me - Northridge, California

The 5 stars are for the new grilled spicy chicken deluxe sandwich. While the service and the ambiance were just okay, this new chicken sando was pretty phenomenal. The chicken was super juicy, well marinated and with the right amount of kick. Surprisingly, it was melting in my mouth with each bite and it's actually Grilled not fried! Love it! Will come back for more! read more

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Terrible service. I have to say, my visit to the Chick-fil-A in Northridge was incredibly disappointing. As a CSUN student, I was really looking forward to taking advantage of the Matador Monday special -- it's an awesome deal where I can get a free sandwich when I order a medium beverage and a medium side. It's one of the few affordable options for a college student, and I was excited to grab a quick meal after a long day on campus. However, when I went to order my usual medium cup of water, I was denied the discount. Apparently, I needed to order a beverage that's not water which is not stated on any signage. I get that rules are rules, but the way the service leader, Ella, handled it was totally unprofessional. Instead of offering a helpful solution or explaining the policy kindly, she acted like I was trying to scam the system and basically made up her own set of "rules" on the spot. I've been to this location multiple times, and while the food is usually good, the service has been consistently subpar. This experience really pushed me over the edge. Not only did I leave shocked for this happening a Chick-Fil-A, but I also felt completely disrespected by Ella and the lack of clear communication from the staff. Chick-fil-A, you're known for your customer service, but this location has a lot of room for improvement. I won't be coming back anytime soon, and I'll definitely be letting my fellow CSUN students know to avoid this location if they want to enjoy their Matador Monday deal without the drama. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

Came today for dinner with my boyfriend and this is always my favorite spot. Even if my order is wrong I'm always helped with a smile and violet and Alianna were so kind and sweet in helping us with whatever we needed read more

Chick-fil-A was my number one place to go for salads. Today is the last day! No refund, no apologies. A picture says more than words. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

Absolutely disgusting experience at Chick-fil-A. My mother wasn't feeling well and just wanted something to eat. We didn't have a car with us, so we walked to the location. Instead of showing an ounce of human decency, the management refused to serve her...because she wasn't in a vehicle. Let that sink in: a woman who was clearly unwell was denied food because of a policy, while the staff stood there and watched. No compassion, no alternative, no basic humanity. Just a cold "No." So if you ever find yourself carless, sick, or in an emergency, this location will gladly let you starve. That's who they are. I will never spend a dime here again... and if you value human decency, you shouldn't either... read more

Every time I came to this location they would forget one meal or one item from my order. That happened today and many other countless times. People I recommend to double check your order when they hand it to you. So disappointing read more

I ordered a spicy deluxe and they screwed up my order I'm allergic to American cheese and they put put American cheese on my sandwich instead of the pepper jack cheese it come with so I had to toss it in the trash and the fries instead of being large they were snack size in a large container read more

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5/6/25: 0 stars, it's nurses week and the manager did not want to honor the nurses week deal. I showed both of my RN badges and still would not want to do anything about it. Great manager service and taking care of the community read more

Surprised I hadn't reviewed this location but I generally go to the one on Topanga and the one on Tampa more often, so might have just gone unnoticed. This one is in a busy plaza at the corner of Devonshire and reseda next to Wendy's. The entry to the drive thru - enter through Devonshire btw - is a bit complicated and can get crazy. Can also be a bit slow. That said, they do their best to move things along and even have staff outside when it's super hot. Ultimately you're here for the delicious food and they're always spot on. My favorite is chicken tenders with Polynesian sauce and large fries but I can also go the chicken sandwich with buffalo sauce. I used to always get nuggets but realized other things are more bang for the buck. Tip you can buy a big bag of their awesome ice. read more

Every time I order, somehow they don't have my order. I end up waiting 30+ minutes until they finally acknowledge/ ask me and same excuse every time: they didn't see my order. There has to be a better system, the whole point of ordering ahead is to not wait. People come in, order in person, pick up and leave, while im still there waiting. read more

Order for take out. Got the side kale salad and 8 count grilled nuggets with buffalo sauce on the side. Let me start off by saying that I am a kale lover! I love it. I have it on a weekly basis. This was the first time I tried their kale salad. It was really good! The only thing I would ask next time is to have it lightly dressed. I thought there was a little bit too much dressing on the salad for my liking. The flavor was delicious. The kale was crunchy. The cabbage was crunchy and the roasted almonds adds a touch! I really liked it and would get it again. I poured the buffalo sauce all over the nuggets and gave them a good shake in their container and then poured them on top of the kale salad. It was really delicious! What a nice option when you're looking for something on the lighter side. I wish the ingredients used for the chicken nuggets and the dressing were a little better but I will take it for fast food. My food was ready quick. Vincent was super nice! Provided great customer service :-) read more

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Very consistent. Craving this franchise from the South. Their lemonade is the best. Sometimes I get half sweet tea and half lemonade (Arnold Palmer). I always order the chicken nuggets and waffle fries. While most people I know love the Chick-fa-la sauce their Polynesian sauce os my favorite. Staff here are always being the smiles and are super polite. I always drive-thru. Never eaten on-site. I'll be back when the craving strikes again. read more

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Huge chick fil a fan, I visit the Northridge location which is this specific one in writing a review about because it's down the street from my home. I don't eat crispy chicken sandwiches so I buy the grilled deluxe which is great. Their sauces are very tasty and definitely a plus for the sandwich burgers. Reason I give 3 out of 5 is merely the drive thru service. I truly think when they first opened the management was more on top of things and now just bare minimum. More than once I've been asked to wait near stop sign because my order was taking long. After 8-10 vehicles passing me by it's frustrating especially when I ordered four entrees and nothing complicated. Also check your order because many times things have been missing when I got home like fries or sauces I requested Other than that the food is fire! read more

*picture for vibe reference* Food as always is great if you're looking for a yummy chicken sandwich and waffle fries, service is prompt and their drive through is fast and organized, ambiance of the place based on the pictures? SUPERB. Definitely giving that major holiday vibes. Also, do yourself a favor and get them chick-Fil-a sauce! read more

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We don't come here very often because the line is always crazy but they're pretty organized when it comes to the orders! The inner drive thru line definitely needs to be fixed though. It's too close to a curb and hard to make a wide enough turn to avoid it because of how they have the cones/dividers set up. Luckily we were in the outer lane and had no issue. Wish they had bigger or closer menus? Seems they take your order way before you get to the menu so you really have to look ahead of time online or just know what you want so you're not holding up the line. We decided to try the new peach milkshake and got some chicken sandwiches, tenders, waffle fries, and a sweet iced tea together with it. We went home to enjoy everything and it was all perfect. They're so generous with the sauces which we like to add to our sandwiches. The milkshake really hit the spot! It was 103 degrees out and it was delicious. Wasn't too sweet, refreshing almost? Super good and that's a lot for me to say since I don't like fruity shakes or anything. I don't even really get shakes like ever! Loved every bit of it. IG: @ammysalamii read more

Chick-fil-A - New Peach Milkshake, Chick-fil-A Waffle Potato Fries, Chick-fil-A Deluxe Sandwich, Tenders IG: @ammysalamii - Fast Food Near Me - Northridge, California

Their breakfast is similar to Mc Donald's but healthier! I love that you can get chicken instead of bacon or sausage in your sandwiches. Their bread tastes fresh and never hard and stale. Their coffee is honestly not the best so I just get my breakfast to go & make coffee at home. Usually not busy for breakfast so it's also a good choice if you're in a hurry read more

Went through the drive thru like always , I got 2 combo meals , a kids meal and 2 extra sandwiches for my family , I don't know if the lady was new , standing outside passing the orders outside the window, her name is Erica* She said that new changes applied and we can only get 1 sauce per meal... , like is this jack in the box now ?? Never been told that in any chick fil a restaurant that I been to. I should be getting a refund for not enjoying the meal the way I always been, I've never had a problem getting more than one sauce at any other location, the lady then said to get the bottle but they don't have it on a bottle. Hope the manager reaches out. read more

Chick-fil-A - Chick fil a sauce - Fast Food Near Me - Northridge, California

Compliments to chick filet. Soup is perfect and never had any issues with the service. 5 stars **********NORTHRIDGE******* read more

I come to this chick fil a whenever I am craving, but this review is for two occurrences. The first experience was when I went in the drive thru wanting some ice cream cones, but unfortunately that day there machine were broken, instead of the workers moving the cones so I can get out of line (mind you I was near the end of the cones that could easily been moved) they said I had to wait in line to just get out. I waited over 30 mins! Terrible customer service. The second experience is the most recent. I went in the morning to get a breakfast bowl and I found plastic in my food! They also forgot my buffalo sauce that I asked for. read more

Chick-fil-A - Plastic in food - Fast Food Near Me - Northridge, California

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Review for customer service, not food. Nurses Appreciation week is May 6-12. Went to this particular establishment to get the free chicken sandwich, as advertised from many sites. My colleagues had no issues with getting their freebies at other location. The lead am supervisor at this location gave me and others a hard time getting a sandwich. She stated we have to register through ID.me to verify that we are nurses, even after showing our badge. In the meantime, on their door, they are giving a free breakfast sandwich for CRUNCH members with their membership code/QR CODE; no questions asked! SEEMS ABSURD TO NOT RECOGNIZE WHAT NURSES DO FOR THE Community AND GIVE US A HARD TIME and look at us like we are criminals, when we want clarification on the absurdity of this??!!! SHAME on the lead of this location. Also, had the nerve stating, (what maybe the pm lead; Who gave my friend a sandwich with just showing of her badge, no issue), "Adam, has no authority with this." It's the principal of it. I could pay for the sandwich but if you give special treatment for gym members, who could go anytime/ 365 days. WHAT IS A WEEK OF FREEBIES TO HARD NURSES without any issues???!!!! read more

The ordering process was easy and I decided to sit outside after working inside all day. Waiting on me meal but I'm sure it will come out fantastic. The service was fast at the register. Spicy Chicken Sandwich and Nuggets on the side: fries. Frosted coffee (what's that. lol) read more

Chick-fil-A - Parking lot is confusing to me 12/11/23 2:33pm - Fast Food Near Me - Northridge, California

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First off for getting a LARGE combo, fries were barely even in the cup. on top of that what's up with them filling the ICE to like 3/4 of the cup?? Like cmon bro, didn't spend 34 bucks just to have a large cup of ice with a sprinkle of Coke. read more

Chick-fil-A - I had some coke in my cup of ice. (being smart) - Fast Food Near Me - Northridge, California

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With Chick-fil-A you can never go wrong. Super yummy I love their lemonade it's soooo good. We got there at a great time...ordering was a breeze and getting our food was fast also. My family always enjoy some Chick-fil-A read more

Chick-fil-A - Chick-fil-A Deluxe Sandwich Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Northridge, California

Happy 2024! What a day it has been and what other way to start by getting a delicious spicy chicken deluxe sandwich. I was in the mood for a chicken sandwich and saw chick Fil a was open so I headed that way. I ordered through the app and luckily the drive thru line was short. What a score. The order taker was super kind and was very helpful in checking in my order. I waited about 7 min in the drive thru but it was worth it. My sandwich and waffle fries were super hot and fresh and my cookies were amazing. Overall had a wonderful drive thru experience. read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Northridge, California

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I ordered a large fry with my mobile order pickup. I didn't notice until I got home that it was missing from the bag. Susan and Lindsay are both only offering me a credit for something smaller than what I paid extra for. I don't want a credit for a frozen desert or a small fry as I paid for a large and didn't get to enjoy it. I want my money back. I will never return. Horrible customer service and they don't know how to take care of the people who keep them in business . read more

I love chick-fil-A... but the experience I had really was not good. I ordered something we usually get, the Cobb salad with chicken and light balsamic vinaigrette dressing which is great, not too big of a salad and not too much calories but with good amount of protein. With the nutritional facts, it's easy when we are tracking for intake accordingly. We ordered two salad, one of them with bacon on the side. As busy as the lunch time is, the drive through was not that bad. I picked up my order from the window, since we gotten the wrong order before, I make sure to look into the bag before driving off. I saw the special order sticker on the lid but don't see the ingredient requested on the side so I asked the staff at the window to double check for me. And he asked me if I want my extra bacon on the side. I was confused... I don't want extra bacon, I just want the original back on the side. And then he asked me for which salad. Now I'm really confused... because there's only one salad that is special order with the bacon on the side. Then he told me because both of my salads are special order with extra bacon. I asked him if I got someone else's order but no that's the one they ordered for me even though when the drive through staff repeated my order correctly, my order somehow was not correct at all. And they also charged the extra for the bacon which I didn't ask for nor I can eat them. No worries, stuff happens. Let's just fix it and all move on right? As the staff at the window outside explained to the person inside, the person inside kept repeating something that was just not accurate like "so she doesn't want bacons for both?" I can see the guy outside explain to them "one regular Cobb salad, and one Cobb salad with bacon on the side. Both with bacon. Does that make sense?" I feel really bad for the guy standing out here, he's trying his best and it's like 100º outside... they asked him to verify so many times, I don't even know what's so complicated, the staff outside and I were speechless. Anyway, the line is getting long, they asked me to drive to the pickup area and they'll bring it out to me. I moved my car, sat there for about 10 mins and still nobody coming out and saw bunch of people left with their food from the drive through. I went out the car and asked the same poor guy at the window are they gonna bring it out or was I suppose to go in to pick up? He asked the people inside the window again, and they said they are making it now. Making it now? so the time we sat at the drive through, the time you instructed me to drive to the waiting area, the 10 minutes I sat in the sun waiting while they give other people after me their orders instead of mine... now they are making my salads. I stood there for another 10 minutes in the sun and saw about 5 cars leaving with their food again... The guy at the drive through window gave me my order finally, he apologized for something that's totally not his fault and I thanked him for the order. I can only imagine how many times people got frustrated at him for something he has no control over... At the end, this ordered took more than 30 mins, and I got home, the order is still wrong. Both order has no bacon, has some bacon on the side. The dressings are their default Avocado lime ranch that's 310 calories instead of the Light balsamic vinaigrette dressing that are 80 calories that we ordered to fit our dietary restrictions... Sigh... read more

Had melted plastic wrap in my kid's chicken sandwich. Check your food before you eat because their cooks could care less about you! read more

Chick-fil-A - Melted plastic wrap from chicken sandwich! Do they cook the chicken with plastic wrap? Just nasty! - Fast Food Near Me - Northridge, California

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Ella took our order and was very kind attentive to us and provided excellent customer service. The restaurant was clean, food was great and staff was friendly. read more

I got 2 parfaits that were severely under portioned and I complained that they weren't even at the fill line, and the manager told me that it would hit the fill line after adding granola and took my old parfaits back and gave me 2 new parfaits that were even worse. After adding granola they still were at least an inch below the fill line. Would not recommend getting a parfait here. read more

I am huge chicfila fan and this location is a huge disappointment. Have been here a few times over the last year and they are always a let down. The service is not what you expect from a chicfila. Tonight they were "done serving ice cream" at 9:40 in the middle of summer. Other times they have forgotten items and were not helpful resolving issues. Not once have I gone without a problem. Won't be back to this location read more

The service was mediocre, they seemed uphappy to serve me. When messing up my order I received so much attitude. I always ask for extra sauce & this time once I asked for it. They gave it to me, but when they messed up my order they didn't give it back. The drive thru was fine. After returning my order TWICE, they still managed to mess it up. Will not be retuning. read more