Separate charges for ranch and veggies if you buy just wings. Included if you buy a bundle. Lame. Staff is still friendly, but ranch/bleu cheese and even veggies not included for wings is ridiculous. I understand if they charges if you want more than what's allotted but come on. Horrible. Go across the street to Vallarta and buy your own bottle of ranch. Sigh. read more

Buffalo Wild Wings 'GO' - Separate charges ranch and veggies. - Chicken Wings Near Me - Granada Hills, California

Came here for lunch for the first time. Pretty cool concept. I appreciate the wide array of flavors and either a rub or a sauce. Can choose boneless or bone in. Good soda selection. Several options for meals and they also had a meal deal for two. I got ten wings - lemon pepper sauce - with fries and a drink. Came out to about to under $22 after tax. I think this place would be better though if you ordered online for pickup. Have a cool window for pickup and a screen that says if your food is ready or still cooking. read more

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Stopped by for BWW To Go and I'm thankful I did. The food was fresh out of the oven, saucy, and delicious. The service was fast and friendly, the inside was clean, and there was plenty of parking. Overall, a great quick stop! read more

Buffalo Wild Wings 'GO' - Ultimate Sampler - Chicken Wings Near Me - Granada Hills, California

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I did not know that this place opened up in Granada hills and makes ordering Buffalo Wild Wings so easy and convenient. I ordered online and they had some pretty good deals. Ordering online, it told me that it was going to be ready at a certain time but I should've known it was going to take longer due to Sunday football. This place also has an indoor seating area to enjoy your meal and watch some sports on the tv. Overall this place is convenient if you want to order Buffalo Wild Wings to go read more

Buffalo Wild Wings 'GO' - Chicken Wings Near Me - Granada Hills, California

this Buffalo Wild wings 'go' is great. We ordered some Traditional wings, Boneless wings , Fries and mozzarella sticks through the app. It said it will take 20min. We arrived at the store and our order was ready at the pickup station. We were welcomed by staff . The place is really clean and has a few tables to eat in. This store is located in a great plaza with a big parking lot. you need to stop by. read more

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Love having BWW Go here on Chatsworth street. Always experience a quick pickup time & they never have forgotten anything in my order. Food is always tasty & servers greet you with a smile. read more

Very spacious and cool way of picking up your orders. They have lockers for food pickup. Service was great however I think it's a tad bit over priced. They have Tv that shows live sports. Plenty of dinning tables. Over all okay. They do t sell alcohol. It's basically a second option if you want Buffalo Wild Wings to go. Though I will say the wings weren't it. Overly salted and well as far as quality it was okay. I feel it could have been better. There is limited parking during busy hours. read more

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I visited Buffalo Wild Wings this afternoon and ordered the Pick Six meal. The food itself was fine, but the customer service was extremely disappointing. When I asked the cashier for ranch, I was told it wasn't included--even though all of the marketing materials clearly show the Pick Six being served with dipping sauce. The cashier even called the manager for clarification, and instead of resolving the issue, the manager refused to provide a refund or offer any reasonable solution. It felt dismissive and unprofessional, especially considering the misleading advertising. A simple dipping sauce shouldn't turn into this kind of back-and-forth, and the lack of customer care was frustrating. After this experience, I will never patronize any Buffalo Wild Wings again. read more

Buffalo Wild Wings 'GO' - Chicken Wings Near Me - Granada Hills, California

The wings have a really bad taste and odor. I suspect it's bad chicken or the oil isn't changed properly, but it tastes rancid. I wish this was a one time thing, but it's not and this is the second time I have to throw my order away because it's inedible. Won't be coming back. read more

After spending $15 on a 6 piece boneless and side order of tots, I asked if I could get a cup for water. I don't drink soda and I don't want to buy a huge water from the cooler. I just want a cup for tap water from the fountain which is not an unusual ask. However, I was just told that "no, we don't offer those" and I have to say, that a comment like this which basically says, "you must buy a drink" is a spoiler for me. I'll gladly take the food I paid for. But I won't be back to this location in the future. This experience was a deal killer for me. Btw, the tots were okay, but the wings had these preprocessed 'fake crunch' beads on them. Honestly, McNuggets would have been better, which are bigger than these boneless "fakeys" ... Next time I'm sticking to Korean fried chicken. There's a lot of competition out there. Service and quality didn't cut it. read more

I placed an online pickup order from the Buffalo Wild Wings GO in Granada Hills, and unfortunately, the experience was a letdown. While I appreciated that my order was ready on time when I arrived, it seems like it had been sitting out for quite a while before I even got there. I only live about five minutes away, but by the time I got home, everything was cold, soggy, and just overall unappetizing. The wings had lost all their crispiness, the fries were limp and oily, and the entire meal tasted like it had been made way too far in advance and left under a heat lamp--or not under anything at all. For a takeout-focused location, you'd expect better attention to timing and quality control, especially since they know people aren't eating on-site. Really wanted to enjoy this (we were excited for a chill wing night at home), but it ended up being a pretty disappointing dinner. Might give it another shot in person sometime, but I wouldn't recommend ordering takeout from this location unless you plan to eat it in the parking lot. read more

Love this place! Ordering online is easy. Pick up is easier, since, there's a lot of parking. Plus, the kids enjoy it. Highly recommend! read more

Just got our weekly order from the Buffalo Wild Wings on Chatsworth and the food was amazing! The staff is very friendly and they cook the food so good! Our family comes in at least twice a week! The burgers are awesome if you want something other than wings but the wings are always great! We will definitely be back! read more

Buffalo Wild Wings 'GO' - Salt and Vinegar wings with Lemon Pepper on the side! - Chicken Wings Near Me - Granada Hills, California

I don't understand why I can't pick up my order by just showing my app and the lady demands the whole email? I don't see the difference.

I stopped by this Buffalo Wild Wings go to pick up my online order of the bone in buffalo wings with medium sauce. I had a reward since it was my birthday so I decided to use it and pick it up at this location because I never been here. I found parking just fine in the plaza this place is in becase there are many parking spots here. I set the pick up time at noon but came 30 minutes late because my eye appointment took longer. When I walked inside, they do have some tables for you if you want to dine there but the concept of this store is to just pick up your food and go. My food was already at the pickup area so Im not sure if they check that it was your order. When I got home, my wings were still delicious and I asked for carrot on the side (you get 7 small carrots sticks). I was very happy with my experience here and plan on coming back in the future. read more

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Bad food, bad service-skip this spot. Ordered wings, four sides and drinks. Wings were terrible-sauces and ranch tasted like something you'd get at a 7-11. Sides were good. Service was not good. Ordered all that food and multiple drinks and when my son asked for a cup for water he was told they don't do water cups. On top of that every time you wanted to order something or get them to unlock the bathroom, you had to yell to get someone in the backs attention. Can't wait for the new Wingstop on Chatsworth to open up. read more

Went in to order. After standing there for several minutes the person behind the counter on the phone said in a very rude voice " I be with you soon. She then continued to talk on the phone. I said I was leaving several times and she didn't even turn around. Wound up going to another place to eat. Afterwords I went back in and was told she wa ms placing an order. When I brought up the fact that she should probably have take my order she just turned around and walked into the back. Now I understand why the store was empty. read more

This is a welcomed addition to the community. We've ordered several times from here and it's always fast and efficient - they don't get our orders wrong like many other places. The quality is also great - tastes just like if we were at the proper restaurant; it's not worse because it's to-go only. Definitely in our regular rotation for take out! read more

Most consistent buffalo wild wings location. Literally have not had a bad order over here & has made me actually return over & over again. Good customer service aswell always friendly & consistent. The boneless wings are bomb! Perfectly crisp & variety of sauce is on point. Convenient for dining in aswell read more

Buffalo Wild Wings 'GO' - Way tooo good.. - Chicken Wings Near Me - Granada Hills, California

This review is a little late, but I when I tried this bww go, the staff was so nice and the food came out quick. The wings had a good amount of sauce and then some, which I enjoy. read more

Boneless wings were tiny and almost all breading. Was more like shriveled popcorn chicken than a boneless wing. They got our takeout order wrong but wouldn't give us any credit, refund or an exchange because we had already eaten some of the wrong item. Better to stick to a non franchise location where they actually have consistent food quality and less stingy management read more

Friendly staff, but the food could be better. We ordered the parmesan garlic wings. They were edible. Very salty. If you're craving wings or throwing a party, it's a convenient option. read more

Make sure to filter reviews from lowest to highest to see real reviews . All say bad service! ; the real reviews and not reviews from the owners relatives, friends, or incentivized reviews. Real review follows Worst customer service ever. Do not go to this franchise location. Do yourself a favor and go to an actual corporate location. They got my order wrong. Refused to fix it because I ordered online. Instructed me to go through corporate directly for any issues. Make it make sense. I order online so it's an online issue?! even though it's a location/preparation issue?! Please If you have issues with this location contact BWW corporate. read more

3 stars for the food and 1 star for the service equals 2 stars. The boneless wings were cold and dry. Yuk. But the thing that really irked us was that my wife asked to use the restroom which was right next to us but they wouldn't give the code. After ordering $60 of food, they told my wife that they are a "to go" place and aren't required to let customers use to restroom. There are 6 tables and at the time about 10 people eating there. Seems like a normal restaurant to me. So to deny us the restroom is really petty and rude. What happened to common courtesy and decency? Not here for sure. So this was our first and last time here. read more

Best Bacon Double Cheeseburger ever! Sunday night 9:50 pm go to Panda next door to buy the family food. They are closing and all out of most food items. Went next door to the new BWW and I don't really like wings, so I got a burger and chicken spot . Also it's my first time there. Best burger ever and it even looked like the picture. Also my husband said the wings where better then the other place that we All go to. read more

So happy to have a local BWW! Service and wings were amazing! The Parmesan garlic and lemon pepper flavors were delicious! Can't wait to try everything else on the menu! The store front/inside is brand new and super clean! Looking forward to coming back! read more

Buffalo Wild Wings 'GO' - Store front - Chicken Wings Near Me - Granada Hills, California

This place seriously has the best chicken wings!! It's super fresh and wings are perfectly crisp outside and juicy and tender inside read more

Buffalo Wild Wings 'GO' - Inside of BWW Mango Habanero - Chicken Wings Near Me - Granada Hills, California

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food is good but this woman wearing a blue shirt is super disrespectful I simply asked a question on if my food was ready and she told me to sit down and ill call you when its ready and when taking my order she was super disrespectful too. Very disappointing read more

We ordered a bunch of wings but the wings were dry and overcooked, the sauces were wrong, and they shorted us several wings. Unfortunately, you can't count on them to get your order right and I can no longer trust them. read more

This place had some amazing wings and i got the ones with the sauce on the side versus the ones that are tossed. Chicken was perfectly cooked through with an amazing crisp. Place looked more like a pick up location so ambiance was not all that and not many people inside and the service was great. read more

I've never been treated this poorly at a restaurant in my life. My friends and I were thrown out of Buffalo Wild Wings at the Granada location for an alleged "vaping" incident, something none of us were doing. My cousin has asthma (which I told them) and what the security footage actually shows is a quick puff of smoke not someone blowing clouds or vaping. Instead of listening, the manager jumped to conclusions, were openly hostile, and humiliated us in front of others. When we tried to get the situation sorted calmly asking to review the footage and requesting a refund for the remainder of our meal since they forced us to leave, the manager snapped at us and yelled, "Get out of my store." No explanation, no attempt to verify anything, no de-escalation. Just aggressive, abusive behavior from staff who acted like they were doing us a favor by removing us. This was very rude and unprofessional. We were treated like criminals for something that the video doesn't even prove. Staff refused to listen, refused to look at the footage with us, and refused even to offer a refund or apology. If you expect to be treated like a human being, don't go here. Management's attitude is arrogant and disrespectful, they'd rather publicly embarrass customers than actually investigate what happened. He also continued to threaten us by calling the nearby granada school and reporting our names to get us in trouble although we are all of age and attend college. I expect a formal apology and refund. Avoid this location until they fix how they treat paying customers. Unacceptable. read more

I am still in shock at how awful this experience was. The service was some of the worst I have ever had but that is not the biggest negative about this chain. No prices are listed so you don't know what you have spent until you are shocked that 6 wings and 6 nuggets (not even close to a chicken tender) are 27$! If you don't add a soda there are no cups for water. I was told they don't do that! They give you the impression that they have all these sauces when in fact you can only choose 1 for your 6 pieces. They don't even have napkins available until you ask and then they give you 2. Lastly, they didn't tell us that you pick up your food from their vault. After waiting about 15 minutes we asked about our food and the employee said she had called our name, but we were sitting right there and she did not! There was no one else in the restaurant and they acted like this. What happens when they are busy. Oh, wait with this business model it is never busy. read more

Always a great time coming here. Never been a fan of the chain, but I'm glad I decided to stop by and give this location a shot. Staff is really friendly and provide great service, restaurant is always organized in the lobby, food is pretty good, always feels welcoming. Had great interactions with some of the staff too; David, Jerry, Erika, Osvin, all great people. Love it here. Cheers! read more

Buffalo Wild Wings 'GO' - Lobby area - Chicken Wings Near Me - Granada Hills, California

I don't know what was better, the food or Hugo. I'll come back just for the customer service.

We ordered wings for Super Bowl. We ordered at 10:45 am for a 2:30 pick up. We got there at 2:30 and still had to wait an hour and 15 minutes. They kept taking delivery orders while putting pick up orders on the back burner. I get that it is a busy day but you know that when you open this business. Get extra help. It's unacceptable and terrible customer service to make customers wait over an hour. The wings were ok but the customer service was terrible. Spend your money elsewhere! read more

Shout out to the BWW GO team for helping us out. Love this new concept of not having to sit in a BWW restaurant. Straight forward. Was able to help us and get our online order quick and easy. Recommend this place if you want your wings fast! read more

Both wings and potatoes wedges were too salty made it hard to enjoy my meal. This was an online pick up order so didn't interact with workers. I will order maybe in a few weeks or months to see if this was maybe a fluke. If food does not approve I won't be ordering again. read more

Low rating due to poor service. I understand that this is a new restaurant so I hope this critique will help improve service. We arrived home with our to go order to find out it was missing some food. They couldn't refund us over the phone. I had to drive back to pick up the missing food. The employee didn't even acknowledge the mistake or offer an apology. We ended up eating cold chicken wings! Lesson learned! DOUBLE CHECK YOUR ORDERS BEFORE LEAVING!!! Otherwise, good flavors, good variety. read more

Wow buffalo wings in this location really sucked they charge you 60 cents for each bag of carrots and celery it's ridiculous when u buy a combo of wings and when u asked for a cup of water they said they don't give that here and when u wanna go to the restroom to wash your hands they say restroom it's not for customer I was like wtffffff read more

Go as in fast food orders. I was on my way to Carls Jr. when I saw the sign for this new spot that replaced Earl of Sandwich, then I got distracted and noticed the $8.99 boneless and fries bundle deal. Likened to a happy meal as in small portions and doesn't look as advertised. They offer an add on $1 drink which would be nice if it was included. Presentation was meh and the interior is dark and dull and doesn't represent the chain at all. read more