Food is fresh and healthy. Service people friendly. Clean inside work area and seating area

Horrible customer service. It's like the lady in the front doesn't want you there if you're not a regular customer. You never know who's gonna walk through the door.... Just saying good for thought read more

Waba Grill was on my list of new places to try next and I'm very grateful to God that I did! Waba Grill sent me a coupon via their SMS Rewards program to try out 5 FREE dumplings with my purchase of a bowl. They also offer 20% off my first purchase but I couldn't combine it with this offer. Either way, I am pleased! I went with their Waba Steak & Chicken Bowl along with 5 dumplings. My order was ready as promised within 15 minutes. The women at the customer service were quick and kind and they thanked me for coming in. I've never tried dumplings before. I'd say these are pretty good. I'm not sure what kind of sauce they threw in, but it has a nice kick to it that brings a life to the dumplings with each bite. Now as far as the bowl, wow, their Waba Sauce tastes like honey and teriyaki mixed together! It's so good topped over the steak and chicken and rice! The flavors all just mix so well. I'd say, this is definitely a place, service and food I'd give a rating of 5/5. The food was so good and I'm thankful for the FREE dumplings and the blessing to try them out for the first time for FREE! read more

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The food was good, no issues there. But man, does it feel like pulling teeth just to get some sauces. I understand they have limits per meal, but like even after paying for sauces at the register, I have to beg for them after. I feel like it's a burden for them to give sauces. This isn't just a one off, it's known amongst my friends and family after the numerous times we've been there that this place is just notorious for that. I really like this place, but would rather just go to a place like Flame Broiler to avoid fighting for a condiment just to enjoy the food. read more

I was very disappointed today. I ordered a tofu bowl online. When I got there to pick it up, I noticed it was wedged on the grill with other meats. I watched the cook pick it up and put it on the chopping block with several meat particles and then cut with the same knife. I asked the cashier why there wasn't a non-meat board being used for vegetarians. She rudely said to read the sign outside, they don't treat it differently. This sign says nothing about that. I get cross contaminating happens when they are trying but she let me know they don't. Why have vegetarian options if you are putting meat products in each bowl? read more

WaBa Grill - Sign I was referred to that says nothing about tofu being cut on a dirty meat board - Fast Food Near Me - Foothill Ranch, California

Love WaBa Grill but this location was awful. My food was cold, rice was cold, chicken was cold, broccoli wasn't even cooked, and avocado was mush. And it didn't even fill me up bcuz quantity was sparse. Super disappointed! read more

Came here Great service tonight and bowls are so much better now!! Prices are reasonable and had plenty of chicken on our bowls read more

WaBa Grill - This was my beef bowl that was horrible and expensive. Missing my green onion too - Fast Food Near Me - Foothill Ranch, California

Burnt chicken is the new standard. What the actual fuq guys? Literally never able to get chicken that's not burnt to crisp anymore. It's not a one time occurrence. It's literally five days a week. Is it that hard to check the chicken when you're cooking it? This is unacceptable. Half the meal is charcoal. How would you like to eat charcoal. I'm sharing this review with everyone. Figure it out. It's not that hard. This is the reason no one wants to raise minimum wage except people who work in minimum wage. Over. It. read more

WaBa Grill - Fast Food Near Me - Foothill Ranch, California

The owner, James, delivers the best customer service we've ever experienced. Our family has been a customer since they opened years ago, and Waba Foothill Ranch is our favorite restaurant. The food is healthy, delicious, and quick to order. The staff are friendly, and James goes above and beyond to take care of his customers. For delicious healthy food and friendly service, Waba Foothill Ranch is our favorite place to eat. read more

WaBa Grill - Chicken veggie bowl, white meat, brown rice, avocado . - Fast Food Near Me - Foothill Ranch, California

This one star is solely for the cashier yesterday that was working around 5:30-6 9/20/24. She was extremely rude. I first called to see if she could help with a problem I was having putting in a big order online, she was impatient and clearly annoyed. We figured it out about 2 minutes into the call and she hung up. She was so deeply unprofessional and did nothing to help once we arrived to pick up the 30 items for the team. She kept asking us to move the orders aside even though the order was not even halfway complete. There were no people waiting. The establishment was empty besides our order and about five minutes in a family walked in. It showed she has the capacity to be friendly and somewhat helpful. However from the phone to the in person pick up we were extremely unhappy with her lack of professionalism and courtesy. Her tone was very negative and maybe it was due to the fact that we were keeping her away from her phone which she kept trying to get to. Thank goodness for the cook and the other guy who was working who went above and beyond to help. They were the only reason why I hesitate to give a negative review. read more

The food is good but the service is horrible the 12pm cashier on a Monday 3-25-2024 is rude and displays disgusting behavior! It's been brought to my attention that my girlfriend has been having an on going issue with her for a while! Today I went in with her and ordered 2 waba bowls and the cashier got confrontational when my girlfriend ask her for 2 extra sauces which she always gets. On top of that after we sat down to eat out food she offered extra sauce to the person that ordered behind as a wicked gesture to make fun of her! As this being the only waba grill in lake forest closest to our home we find it convenient to always eat here after the gym but recently that cashier that works the noon shift on 3-25-24 taints the waba grill customer service standard! We have never had any issues at other locations especially in Santa Ana.. we'd really appreciate if the owner has a word with her and to please stop being a negative jerk towards us! Overall the ambience is lovely and we enjoy eating here but that cashier needs an attitude adjustment It's seems like the confrontation is personal at this point because upon every visit to this location it continues to escalate! read more

Feel the quality of the chicken and veggies is always good, consistent and fresh. Nice people who own the place. Always clean. I come here often! read more

I love waba and usually never have issues ANYWHERE I go with receiving more hot sauce. The owner or idk who it was was really charging me for extra sauce and Strickly told me it was one sauce per bowl. I never had to pay anywhere I eat for an extra sauce for my meal. The last few times I've came the kind lady who's helped me before was super sweet and always gives me more then 1 sauce. Am I complaining about sauce yes I am because if I'm paying for my meal I should be able to enjoy it the way I want and desire to eat it. And the payment is no issue but it is ridiculous. Does hot sauce really come out the paycheck????? not coming back. read more

I know about inflation, I know Waba grill can only afford us 2 waba sauces and 2 hot sauces a bowl now, I know about a lunch rush, but when did it become okay to serve up $10 chicken bowls when you can already see the bottom of the bowl? read more

WaBa Grill - Nothing much - Fast Food Near Me - Foothill Ranch, California

Wow, call in order via phone today 11:35am, felt like order taker not listening and to my surprise she didn't. I told her twice no cabbage on both bowls and to my surprise both bowls have cabbage. Must be difficult to take the correct order. Our lunch ruined thanks WABA. read more

WaBa Grill - This is the amount of cabbage added in one of the bowls which I told order taker twice, NO CABBA - Fast Food Near Me - Foothill Ranch, California

My experience is always good. Consistent, good quality, and super tasty. Bit pricey for what it is, but what's not these days, eh? Whenever I'm in town for business I usually drop in for lunch at least one day and enjoy a bowl with extra sauce and avocado. read more

The restaurant is clean, the staff is kind, and the food is consistently tasty. There is a surprisingly large amount of healthy options and value deals. Their dumplings are underrated :). Definitely a go-to for someone looking for a healthy, tasty and affordable place to grab a quick eat. read more

WaBa Grill - Dumplings - Fast Food Near Me - Foothill Ranch, California

Cheap vegetable and chicken and to long to receive the order and most important employee needs more traning

Great tasting grilled chicken and veggies plus the avacado to top off my bowl was delicious and fresh! Will return many more times and I appreciate the smile that greeted me at the register. read more

We used to come here a lot, but the last few times we found the chicken meat quality not so good so we stopped coming. The owner should bring the good meat quality back ... read more

Ordered Postmates to this location and said delivery would be 25-35 minutes. The food didn't end up being completed until an hour and 30 minutes after I placed the order. Called the store and the cashier told me that they're busy, insinuating that my Postmates order isn't priority. Like I'm not also a customer ordering from their location. Won't be spending my money at this establishment. Oh yeah, the manager James doesn't speak English. Who hires a manager that can't take on customer issues. Smh. read more

I thoroughly enjoyed my Waba bowl. I got the veggie/rice bowl - half veg, half rice with meat on top. The server was really friendly and explained the difference between plates (bigger) and bowls (smaller) My husband got the salmon plate. He was a bit disappointed at the amount of salmon. We both agreed that the Waba sauce was really good. Toilets were clean, and even had a hook on the door to hang your bag. They have highchairs, but no changing facility. Overall, I thought my Waba bowl was good value for money and tasty. read more

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My husband and I were there to eat on Monday. The store was empty, and one cashier was on the phone. The owner and the one person in the kitchen looked at us and didn't even knowledge of us being there. There was no one in there, but yet no bother to ask what we wanted to order. We stood there for a good 10 min and decided to go to another place to eat. The service score is absolutely zero read more

This place blows flame broiler out of the water, their meat tastes way more fresh and not chewy. Fresh veggies too. And you do not feel gross after eating it. I placed my order over the phone and it was ready for me within five minutes. I wish they had more locations throughout South Orange County because it is a wonderful alternative to your typical fast food quick service restaurants. read more

Did the portions get smaller? I don't have concrete evidence but i feel like their portions got smaller. Anyone else notice this? I think in the food industry they call it shrinkflation. Some companies do this instead of raising their prices. read more

Food is amazing, my friend and I tried to go to flame broiler on our 30min lunches and they were closed so we went to Waba Grill, and IT WAS 10xs better! Quality of food 10/10! Quality of dumplings 100/100 amazing Quality of customer service/ restaurant cleanliness 10/10 They're really good, healthy and quick, I highly recommend. :) read more

Visited this branch while visiting the great park in Irvine and the service was fast and the food was clean and good. Will be back.

I order a chicken and brown rice bowl with a side of spicy waba sauce through the WaBa grill app. My food was delicious, accurate and hot. When I walked in the cashier greeted me with smile and had my order neatly package and ready to go. The restaurant was very clean. I live near by and will definitely be returning to try other menu items. read more

WaBa Grill - Chicken and brown rice bowl with a side of spicy waba sauce. - Fast Food Near Me - Foothill Ranch, California

Stopped by with my son and was treated to friendly, fast service and really good and clean teriyaki...will come back.

Searching for a quick carryout lunch on my lunch break, I stumbled across WaBa Grill off Portola. Apparently it's a chain, however I'd never seen one. Yelp reviewers seemed relatively happy with the food, and since Yelp has been my food benchmark since moving to a new locale, I decided to give it a whirl. It's an "order at the counter and your food is up in a about five minutes" kinda place. Not sure why other reviewers complain about service, the girl at the register was friendly, efficient and took it upon herself to pack up my container with the additional sauces I'd poured for myself. (They offer sriracha, teriyaki and other condiments at the counter with to-go ramekins) I ordered the teriyaki salmon over steamed white rice. Avocado is offered for an extra $1.50 (half an avocado, sliced) which I ordered. It complimented the salmon nicely. The container also comes with a little salad and half an orange (odd). The salad had an unoriginal Italian-type dressing, which was disappointing considering WaBa bills itself Asian. A ginger dressing would have been more appropriate. That being said, I was DELIGHTED that I found a replacement for the teriyaki salmon lunch I used to go get from Whole Foods around the corner from my workplace in Illinois. It was just as satisfying. Great portion size, too! WaBa offered different options, steak, chicken, shrimp, salmon -- some with rice, some with just veggies. I noticed while I was waiting that they offer kids portions of teriyaki chicken or beef. Seeing as I was unable to finish the "big kid" portion, I'm tempted to see if they'll sell me a kid lunch next time I visit them. I'll keep you updated, Yelpers ;) read more

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We got take out tonight for New Year's Eve. I was highly disappointed to say the least. The order came to $45 for three people, including soup. This is what all 3 cups looked like when we got home. Maybe 3 sips, the cup was about 1/3 full. For $45 I think they could fill the cup up. We wont be going back. read more

WaBa Grill - Fast Food Near Me - Foothill Ranch, California

I really think that this Waba grill is more of a 3.5 five stars I wish I could add another half. I actually think that this waba has good service. I have been to some waba girls and the service has been whatever. But this one was on point and has been the couple times I have grabbed some quick dinners. My meat always taste like it is freshly grilled and not just sitting and thrown on top of some rice. I usually go with angus beef with white rice bowl. This always does the trick and never really let's me down. I really enjoy their garlic spicy sauce that they added to their menu it's really good pairing with the grilled steak. I Always get lemon on the side to throw on top of my meats adds that zest. It's just a standard meal not going to blow you away but will always be solid has never let me down! Thanks waba grill for your consistency lol. It's hard to come by trust me! read more

I stopped at the WaBa Grill in Foothill Ranch on Portola Parkway. I ordered the #2 Steak Combo Plate: The steak was cut into small pieces with barbeque sauce and it was very tasty, it was placed on top of a bed of steam rice with cut up green onions; there was an orange that was cut into four slices, and also a small salad; with green lettuce, purple lettuce, sliced carrots with vinegarette dressing on top. I drank a diet soda to balance the meal. The Place was nice and clean, there was no service, so I picked up my meal, and sat down. It was a good portion, so that, it filled me up. Robert H. read more

I LOVE how all these teriyaki places charge me EXTRA money for NOT getting rice..... It's not like they are putting extra meat in to fill out the bowl... Here's a picture of the bowl... Mostly useless clear cabbage for the bed... Which I didn't ask for. Small portion size for 12.00 I feel jypped. :/ read more

WaBa Grill - Being charged extra for NO rice...... Cool. - Fast Food Near Me - Foothill Ranch, California

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Great customer service! The staff here has always been really friendly every time I dine here. They greet you with a big smile and a friendly "hello". They're quick, attentive, and good people. The food is pretty good too. I think it's way better than Flame Broiler. The chicken is fresh and cooked perfectly. The veggies are also good - not too soggy, and not under steamed. The sauces are tasty, and with the varity they have you can pretty much find one for whatever you're feeling. It's a great way to change up the bowl without having to order something compeatly different. read more

One of the best lunch time options in the area! Best as in it is a healthier option compared to the other fast food options in the area. I usually get chicken or beef bowls/plates. Their meats are always grilled properly and well portioned. I actually took a chicken bowl home one time and weighed their chicken bowl and it came out to 8oz of cooked chicken breast! Perfect portion for someone like me that eats a lot. On top of the 250g of rice, their chicken bowl is easily one of the best bang for your buck at $6.99 after tax. Also, Soccoro, their usual cashier is the best! She always greets me and the other customers with a happy smile. read more

Wow. First timer here. soon to be an elite at this location. Or all if as impressive as this joint. Extra sauce whatttt read more

WaBa Grill - Fast Food Near Me - Foothill Ranch, California

It is fair to say that this place has established the quality in food that has made them successful but at this particular location it's about the employees these individuals treat you with the utmost respect and are there and giving you the friendly faces in satisfaction that consumers love continued to do the good work that you guys are doing it is the staff that make a place and brings back individuals For more. read more

WaBa Grill - Amazing - Fast Food Near Me - Foothill Ranch, California

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I was expecting another flame broiler type place but they had a salmon and bbq rib option! The inside was very clean and the employees were very nice. Unfortunately I was unable to purchase anything since I only had my phone on me and they don't accept Apple Pay, although they tried. I had a taste of my friends bowl and they got chicken, but it was so good! Waba Grill also had their own little sauce and hot sauce, both of them were very good with the food. If I remember my wallet next time, I'll definitely get the salmon bowl! read more

Convenient, quick and friendly, Waba Grill is a place I pop into often when I am craving a delicious rice bowl or shrimp or rib plate. In my opinion, it offers a bit more variation and better quality offerings than it's very similar competitor, Flame Broiler. I really like the fact that you can order seafood options like salmon and shrimp as protein here with shrimp being my favorite. My absolute favorite thing to order here is the rice bowl with shrimp, green onions, add on of avocado and a side order of kimchi. https://www.yelp.com/biz_photos/waba-grill-foothill-ranch-2?select=J_vsNOz9swEO4aGWeTAVmA I love kimchi and it's nice to be able to get my fill of this spicy, fermented cabbage as an add on side accompaniment to my order. This is a very satisfying and filling meal for me. I also enjoy the rib and shrimp plates here which include a side salad, rice and orange. https://www.yelp.com/biz_photos/waba-grill-foothill-ranch-2?select=7mmQY9gbUA3NbfjbiRvlGw Another very filling meal option. If you want to be really healthy, you can order a bowl with veggies instead of rice with accompanying meat like chicken, beef, spicy pork (limited time only), salmon, shrimp and, I believe some locations have tofu, also, as an option. I don't think I ever need to be that healthy, though, as to be eating a bowl with only tofu and veggies ;) A great option for non-meat-eaters, though. Service is always friendly, helpful and fast when I walk in and order to go, but I often call in my order, so it is ready for me to go when I walk in. The restaurant, itself has a fairly large dining area if you opt to eat in. It is located in a pretty large shopping center that houses a Ralphs and Arby's, and there is able parking available here. Be aware they are closed on Sundays here. I was disappointed when I was craving a bowl and drove up to find the place dark on a Sunday. Nevertheless, Waba Grill has quality, healthy options for a quick meal at reasonable prices. I am glad I have this location close to me in Foothill Ranch. read more

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