Amazing food the girl that made my food Silvia had impecable customer service 10/10 food was made quick and accurate hot,fresh and delicious and her lashes were pretty read more

Spent 30$ on food to go, when I arrived home I realize the wontons were wrong. I called and I was told to come in on a different day and they would replace them. When I arrived the next day they refused to replace them, per the manager. something so simple just lost them a loyal customer. So dissatisfied with the customer service over a 4$ item. read more

WaBa Grill - Asian Fusion Near Me - Colton, California

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Not bad good rice chicken was ok the service was great good late night try for something better than fast food avocado tasted like it might have sat out too long or something reason for the three star read more

WaBa Grill - Chicken Bowl with avocado - Asian Fusion Near Me - Colton, California

I have been going to WaBa Grill for many many years and honestly did not realize until today that it is a franchise. I only realized it because this location was that bad. Starting with the food, the steak was the biggest issue. Either the quality is lower here or it is cut completely differently, but it was very thin, dry, and absolutely drenched in marinade. The teriyaki flavor was overpowering in a bad way. The rice was fine, veggies were fine, but the meat was terrible, which is kind of the whole point of coming to WaBa Grill in the first place. What really pushed the experience downhill was the lack of the usual side bar. Every WaBa Grill I have ever been to has the lemons, jalapeños, and extras available. They said they do not have a side bar here and instead give items over the counter. Except they were out of everything. No lemons, no jalapeños, nothing. The employee at the front, Sylvia, was just okay. Not rude, not particularly friendly either, but that is not really the point of the review. Bottom line, this location does not represent what WaBa Grill normally is. I will definitely be avoiding this spot and wanted to leave this review to help others do the same. read more

WaBa Grill - Mix Bowel - Asian Fusion Near Me - Colton, California

asked for no sauce the cook had 1 job instead of looking at customers come in he should focus on his orders coming in i have to go to work so i called and got met w stupidity from whatever female was working there today i get it accidents happend but that's genuinely what we pay you guys for to take orders get them right and get them out simple it's not like u guys r doing back breaking work it's ridiculous how do u get it wrong when everyone has their own task it's ridiculous especially when fast food workers want a livable wage yet can't handle the easiest job in the world read more

WaBa Grill - asked for a chicken bowl W no sauce - Asian Fusion Near Me - Colton, California

Rude customer service by this girl Laura . Irritated from the moment we walked in. Just say you hate your job. Mind you it isn't rush hour. No one was there. 2 people working in the back making the food were nice , but this girl should fired. Forgot utensils , napkins, sauces, in my bag. She was Incredibly rude. Girl step it up. Take your money somewhere else. Don't come here. read more

WaBa Grill - Asian Fusion Near Me - Colton, California

Literally should get shut down this place smells terrible literal shit I can't even breathe inside, fecal matter in the air of the establishment. They should not be serving food if they tend to be open while they handle this. Food is great but it's not a healthy place to be at this time. read more

Food was great! Sylvia took my order and was very friendly and patient with me since I couldn't decide what to get, would definitely eat here again! read more

Laura S in the front taking orders has the worst customer service, gives smart responses, and seems like customers walking in to order and doing her job is an inconvenience. This is the second time she gives the same horrible attitude to me when going in. There are several reviews and many complaints about her bad customer service and attitude and yet there seems to be no correction or action taken by managers. I hope management can remove her from taking orders at least, because she obviously hates it. Being kind is always free. read more

Food is delicious but Laura S is NEVER friendly , always very serious it doesn't make me feel to welcome

I stopped by on monday, and Sylvia took my order. and let me tell you that the customer service was AMAZING. she was super friendly and helpful since i didn't know what to order. she recommended me the tacos since it's what she liked the most and they were really tasty. would 100% recommend and would go again. read more

Had a great experience at Waba Grill! The service was friendly and fast, the place was super clean, and the food was fresh and flavorful. Portions were generous and definitely hit the spot. I'll be back for sure! read more

Worst Waba ever tired of them! I've been giving all their staff the benefit of the doubt with their customer service but I had enough with them! All there team always discriminate and make you feel less starting with Gisselle. There's another fat light skin girl that makes you feel the same! They got my order wrong and my husband simply ask why is there 1 small and 2 big ones I ordered 3 big ones that girl got stupid with him right away by saying I repeated the order and you said yes ! I then told her we ordered this and that she then told me the same thing. Instead of discrimination and having the worst customer service they should they classes to talk better and to provide better customer service . She was literally arguing with me while taking an order . It's like instead of arguing solve the problem at the end of the day if need to charge for a bigger bowl then so be it ! Don't sit there and just repeat the same thing!! Don't go to this Waba!! read more

Nicest cashiers ever. The place is so clean and the vibe is safe and welcoming!! Food is really good and the rice is not hard here like the others... props to the cashier laura read more

Came in for lunch , friendly fast service , reason for the 3 starts was the tea containers were really odd, the regular black tea had only water in it and the citrus tea had some type of pink look aid in it !!?? Wth !? Other than that a good spot read more

WaBa Grill - Chicken Veggie Bowl , brown rice - Asian Fusion Near Me - Colton, California

Samantha Perez made this experience so good!! She recommended on the best things to eat here! Give this girl a raise or promotion because she deserves it! read more

Food is dry and tasteless. Don't suggest going there. It's a nice clean area and their portions are tiny.

This Waba locations meets my expectations. Fast service and descent staff. Im in and out of this place w/in 5 minutes. Ive been going here pretty regularly, so i can tell you how consistent they are. The location is small but its well kept. So no complaints there. Food is on par with other waba grills. My go-to for healthy(-ish) fast food. Lol read more

WaBa Grill - Asian Fusion Near Me - Colton, California

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Only a few customers in the place and the employee looked put upon. She never told me vegetables were extra. Chicken bowl was good and fresh. They used to have carrots ,onions and peppers on the side. Maybe Covid changed everything. Windows on the outside were dirty and the sign is worn. Looks like the owner does not give a S--T ! Also, the Grill in Redlands has specials and this one does not? I thought this was a franchise and they are supposed to be the same. Who knows anymore, after Covid all restaurants became more expensive with less food. I guess it is the NEW normal read more

Karina was soooo amazing today ! I was extremely indecisive and she came to my rescue! Who knew ordering food would be so hard!!! Thank you Karina for going above and beyond for me!!! She is an example of great customer service!!!! read more

WaBa Grill - Waba bowl & chicken bowl with lemon - Asian Fusion Near Me - Colton, California

I am very disappointed in this location. I ordered Plantspired Steak, paid extra for it and received a regular chicken bowl. Ordered the Spicy Asian salad and received the regular salad with chicken. I reached out to get this resolved because it is frustrating getting home and finding out you not only didn't get what you ordered but also paid extra for something that was not actually provided to you. Don't waste your money here, I emailed them and never heard back. read more

The lobby is nice and clean. Food is good as always. There was a huge wolf spider in the bathroom. Freaky. I was not killing it. read more

Waba is good. If you like dumplings/potstickers I love to get them here, also I recommend the garlic Serrano sauce.

There were not a lot of people in the restaurant. There were a lot of people that came in and ordered food to go. The restaurant was clean, and the staff was friendly. It's a Waba Grill, and the food pretty much tastes the same no matter where you go. If I am in the area, I would most definitely come back read more

This spot needs to get it's stuff together. I placed a crubside pick up online, when I get there and call they tell me I have to come in and get it. After explaining I placed crib side she had to go confirm it. read more

This review is regarding the avocado and service at this location. I ordered a chicken bowl with avocado . Once I received the bowl 3/4s of the avocado was bad. I asked if they could change it and the lady started looking at all the slides but they were all bad. I asked for my money back but what really pissed me Off is that they continued to sell people the bad avocado and were just flipping it over and adding terayaki sauce to cover the bad side.. sucks that people pay $1.50 for half avocado that turns out to be bad... not coming back after this read more

Horrible service. Ordered curbside pick up and had to get out and get it. They shouldn't offer the service if they are not going honor it.

I thought about calling at first since I was in a rush but service was extremely quick. I ordered the chicken and steak combo bowl with veggies. The food tasted fresh and it was very filling. read more

Had a great experience here today. Chris gave great customer service and the other staff were pleasant as well. Great restaurant!

Super ghetto. They charge extra for sauce! Wow! They can't even get the order correct. My company placed and order, every single employee's was wrong or missing something. Flame Broiler is so much better. read more

Best waba grill in the area. My order is always hot and ready and the staff is very friendly.

Not even one star.. I order a pretty large order, in my order was 2 plates no rice with veggies no carrots, needless to say get home and there's rice n my plates. I called and spoke to Joseline the girl who rung us up she asked if I can bring plates back and she'll make it right, I first said no, then my son volunteered to take it back, after being inconvenienced and wasting my gas he gets there and a incompetent bitch by the name of Leslie tells him , I would have to charge you EXTRA for the NO RICE,, Like huh, WTF???,, I'm being inconvenienced and wasting my gas dummy no you're not!!!,,, So I tell my son come home, I will be in contact with store manager and corporate first thing tomorrow morning ( Christmas Eve).... read more

I love Waba and I came to this location for the first time but I got to say, really bad attitude from the employees, super low energy makes me feel that they don't even care about my order. read more

I'm only 5 staring it so people can see this. I walked in today and had the shittiest service of my life. The cashier named Laura was giving me attitude left and right. THEN I ordered my half and half bowl with veggies, and they gave me a steak plate with no veggies. And I wouldve been fine with it if she didn't give me attitude. Anyway point is I'd never come here again and you shouldn't either PS she should be fired read more

The workers there have horrible customer service. I ordered 2 tofu veggie bowls and they gave us 2 chicken bowl. I had specifically said more than once a tofu veggie bowl. Then we asked for sauce packs and she only gave us 3 for 2 people. Then we asked for more then she gave us 2 more. She was being really stingy with the sauce it was annoying. read more

They just opened up, not in the beat area, but it works. Food is fresh and made right in front of you. So far just tried the chicken/steak platter. I have to say for being healthy it was delicious. L read more

This cashier named Javier took my order and I must say this kid got it right making sure to pack bowls well tending to the dinner hours and you know what I had to post this cuz the chef and some other tall lady wasn't trying to help at all they kept going in and out the freezer but and when they did come back to there stations the chef was just bossing Javier as if he wasn't doing his job saying the bosses are watching u on the camera man that's gotta be stressful so if u guys come by waba grill and see this cashier Javier tip him cuz he really does work hard well taking alot thank you Javier for making sure they added my extra chicken I paid for cuz twice I've paid for it and never got it so again great kid thank you sincerely Ms.Garcia read more

WaBa Grill - Been here a lot since its been open never had a problem but this guy named Javier really took it above and beyond - Asian Fusion Near Me - Colton, California

First time trying it and it met my expectations. Th food was great and the service was what you would expect from a restaurant. I went during rush hour at around 2pm and the cashiers were on point helping consumers. Orders were coming out in a timely manner. It is a small location but the inside of the restaurant has a modern look. read more

So I came and ordered the salmon bowl. Well got home and started to eat it but the salmon was so chewy I thought it was chicken or something. Then I looked again and it was salmon but definitely didn't taste like it. So I called and let them know and the lady said to bring it back and she would take care of it. So I did and she was like oh since you ate some of the vegetables I'll just give you the money for the salmon. Then she hands me $5.66 back. I'm like but I only took a bite and now the food is cold so either give me all veggies or give me all my money back. This lady the name of Laura just ignored me and kept taking people's order.so I told her just give my money back. She was like no. Then the guy said something to her in Spanish then she asked me for the $5.66 she just handed me back, I figured she was going to give me a bigger bill back, but instead she said now you will get your refund in 3 days. It took everything in me not to act up. This place is rude and the food is disgusting. read more

WaBa Grill - Rude lady name Laura - Asian Fusion Near Me - Colton, California

My kids and love Waba. BUT, for some reason this Waba has issues. First the people there are not friendly at all and they don't seem to get along. They do not say, "may I help you", so you just give your order. Not friendly, no smile, not nice. One employee came from the back with a mouth full of food that she had not finished yet. The cook dropped his tongs and I didn't see when he got clean ones or put the dirty ones away or washed it. But I saw them back on the counter. And for some reason the steak there has more cuts of hard chewy fat than other Waba's. My kids and I will go to Waba, but not that one. read more