Always a pleasant trip to our local Vons especially with the worlds current circumstances and it sure does help having amazing workers working there like Josie. She always provides excellent customer service and having to deal with the distant distancing wait times now getting greeted and her helping me at check out makes the wait easy to deal with. Thank you Josie!!! read more

Vons - a person holding a receipt in their hand - Grocery Near Me - Montebello, California

On most visits to the Vons in Montebello the customer service is fine but today it was terrible. The cashier was rude and unprofessional. The name on her badge was Josie, I was surprised to see that her badge indicated she was a supervisor. She dropped some of our items on the ground because she was literally throwing the items onto the counter. I started packing our groceries as they were piling up. She did not care if the items were cans, bread, etc. I asked her to stop throwing the items. She did not respond. This was very disappointing to encounter someone so rude and unprofessional and to find out she is part of your management team...terrible. I would highly recommend senior management review their customer service protocols. read more

So sorry to leave a bad review but, raw chicken is a scary thing. I know things happen plz just check better next time. read more

Vons - I hate to do this but, I bought this chicken on Friday it didn't taste right and turned out it was still raw. - Grocery Near Me - Montebello, California

Interesting, this Vons has parking spaces closer to the entrance for both handicapped and expecting mothers! I've never seen parking spaces for pregnant women, and this is the first time at this location. The Vons here is not as well stocked compared to the other ones. Less selection of fruits and vegetables, good amount of meat though, but less seafood, and in general they stock less groceries then their counter parts. They do have sales as I bought water, and ice cream. For example, the water was $3.50-$4.00 a case depending on which water company supplying it, and their ice cream popsicles along with ice cream drumsticks was $3.00 per box which is a little cheaper. Other things I'm not too sure about since I don't do a lot of grocery shopping. Yes, I tend to eat out too.much... so I don't really go to markets to shop. The employees here are very friendly, as the check outs are quite fast. Very cozy-like setting as it feels close net with the community. read more

This has got to be the most incompetent Vons I've witnessed. Clueless employees, understaffed, out of products , and outright unprofessional. They really need to fire everyone, or get retrained, otherwise tear it down, and build something with value. Montebello deserves better! read more

The deli ready to eat chicken pot pies are dry, with very little gravy/sauce and a tablespoon of vegetables. The bread is okay, and the chicken was white meat only, which is what made it a semi edible dinner. Very bland. read more

My go to for groceries in bello because it's super convenient. They're not always the best at making sure enough people are manning the registers, but the staff are super nice! This place was remodeled a while ago and is generally clean and well organized. The bakery and deli sections are ok, about what you'd expect for a store this size. I also like that they're open until midnight! Stay Cheerful ;) read more

My husband purchased ground beef 80/20 from the butcher .He was going to make smash burgers.Well what a disappointment!!!He started preparing the ground beef patties and we noticed that the meat was all pink on the outside and the inside was brown.Disgusting!!! I think they sell old bad ground beef with new ground beef mixed together.I would rather purchase my meat at Food 4 less .Don't recommend anyone to purchase any meats from here . read more

I've hesitated in writing this review for quite some time. I have lived in Montebello for several years now and truthfully continue to come to this grocery store out of pure convenience since it is within walking distance to my home. However, it sucks!! Prices are expensive, produce is sometimes not in stock (and always overpriced) which I always knew having a Vons close to me where I previously lived. But again, I sometimes come here literally out of convenience or in a rush after work to pick up last minute items or things that I know some local Hispanic markets don't always carry. Seriously, the lines, are alllllllwayyyys long. If I buy 1 item, I can expect the express line to keep me waiting over 15 minutes. Today, on a Friday was no different. I mean, the store is always busy but there has been a shortage of cashiers and baggers for years now. And speaking of the cashier's, it seems they are miserable since they are always in a bad mood. I guess I can't blame them. The only reason I gave them 2 stars was the fact that it is close to my home, other than that, I hope corporate one day realizes either the store needs to close or invest in their stores. Vons needs help, period!!! There's a reason why I now spend my weekends driving to La Habra to shop at Northgate market. Excellent service, excellent prices, and an over abundance of cashier's and baggers. I am in never in line long! read more

Short lady with glasses raised her voice and kept taking off her mask even after I told her multiple times to wear it properly

As far as grocery stores go Von's is pretty average. The bakery department is miniscule & not much is baked on site. You had better order your cake early, so it can be baked and decorated and delivered to the store. And there's no one there to write anything on a premade cake. The meat department is small and limited, you can usually get some assistance at the counter. However there are times it's being given begrudgingly. The deli department is also small and fresh made sandwiches are not offered at this store. The hot items like fried chicken; tenders; roasted chickens, etc. are fresh and tasty. There is a huge well run & well stocked produce department! The staff will check in the back if what you need isn't out on the floor yet, and always with a smile. Their floral department is well stocked with fresh blooms and well maintained plants, blooming or just green. And there is always someone there to fill your balloon needs. My personal pet peeve is that they only offer ONE ECVShoppingCart for customers with mobility issues. If this is a major concern for your needs, I recommend calling ahead to see if it is available if you're arrival is less than 10 minutes away. They won't hold it for you, 1st come-1st served, but at least you'll know before you get there and make alternate plans. For all of this store's shortcomings (for which I would give it a negative 1 Star, it's incredibly friendly and helpful staff bring the rating out of the basement. For them alone I would be tempted to give a 5 Star rating. read more

Adriana was extremely helpful when I needed a particular item in the dairy area. She went to the back and found flavor of Skyr yogurt I was looking for. I will for sure go back to this vons read more

I've been shopping with Vons many years and satisfied, until I met the cashier, Adriana. It's been twice today, she kept the coin change. First, it was 0.81 cents; after that my change supposed to be $15.16, she only give me $15, and didn't give the change again, until I realized my receipt at home. I'm just wondering, one day she stand up as a cashier, how much money she can earn for keeping the customers change. Just be careful if you get service cashier by Adriana. read more

I can't think of a time when I had such awesome customer service. I just want to say, Adriana, who is one of the cashiers, went out of her way to help save me money and also find the item I wanted without having to step out of line. I also have to give praise to the miss that also assisted me with getting the missing item. Overall, my wife and I have nothing but praises for this location! read more

I do like shopping at Vons for the products, however, if I am going to overpay for groceries, they should at least provide a quick check out line or at least a self check out. In addition, the customer service is very mediocre. At my last visit, I seen two ladies chatting at an empty check stand. I approached the line unsure if she was open; she glanced at me athen turned away. I walked away to the other long line and decided I was going to ask the lady directly if she was open, what do you know, she said she was... ugh! Get with it Vons! read more

Services is horrible. Only 3 cashiers are open for the store. They need to pay people more money to reduce long lines. I see about 7 people per line. That is crazy. Stores made 300% in profits during pandemic. read more

On our way to Knott's we checked what's allowed in the park and what's not. Oddly, you aren't supposed to take your own food inside, but drinks are okay. So we stopped at this Vons and I decided a sandwich from the deli would hide nicely in the bottom of my purse. I'm a small purse girl, not a gigantic purse like I so commonly see. Which I regretted this weekend. I would've had snacks of all types! But the sandwich was pretty good, even for a grazer like myself. So since my husband lives near Vons stores (we have their sister stores, Safeway, in my area) he knew of a policy that if your deli sandwich ("made your way") isn't ready within three (yes, 3) minutes, it's FREE! What, what, what??!! So as I approached the counter, I asked a couple questions, then, as I placed my order, my husband started the stopwatch feature on his phone. This lady was going sllllow. Not totally her fault. The worker before her must have not been super helpful. The stocked cucumbers needed to be replaced with ones that didn't look like they'd sat out a week, there was no cut salame. (I ordered a veggie sand. with salame). She asked a couple times what all I wanted on it so I made it super clear: everything! I love veggies. When she was finished (5:42 was her time) my husband asked about the free sandwich policy and she told him just to tell the checker it's free. Perhaps she could've asked which line we were headed to (they were all pretty short) and phoned over herself? The checker we picked had no idea about this policy and repeated this fact to us over and over again. REally? We do that? Yes. In under five minutes or it's free? NO, three minutes. Really? Yes. And then she called over to verify. In any case, whether or not the checkers are aware of deli policies is irrelevant. What matters is that the sandwich was pretty good. Wasn't the best sourdough I'd ever had but it was a couple hours till I ate it, to be fair. I wish Safeway had the three minute policy. Bet they wouldn;t keep that policy if more people paid attention to signs and then asked about it... read more

Vons - deli area - Grocery Near Me - Montebello, California

I came in the evening, nothing spectacular but no complaints. I picked up some no calorie drink and some ground beef. Service was ok, the place looked nice, I did not see any spectacular club card prices. would I come back, meh, yeah why not. read more

Want fresh bagels... well don't show up to the store before 10, because although the baker shows up at 5 am , it's too difficult to load up the oven before 8am I would think that the product should be ready to go at lease by 7 so that what they advertise is actually ready to be purchased read more

all im gonna say is that if you are in a hurry.... don't go there!!! Cashiers... omg... take their sweet time... and if you don't have your discount card... or number wont go through...as mine didnt because i had updated and you need to wait like 2 months to update... they will not give you the discount unless you fill out another card.... or have you go back to get an adjustment when your information has updated... they can have 6 people waiting and still wont open another register... it is irritating when you only have one or two items and are in a hurry... I'd rather go to ALBERTSONS up the street even if it is a little bit further from me since i live by la merced. Sandwich area... the blond older lady with the tatoos... she is a sweetheart... very nice person!!! read more

This Vons is always packed. Located in a big strip mall, at the front end. Parking lot is always busy and crowded because of all the stores here. Beer is located in the middle of the store, it is usually at the ends. Busy but the line moved pretty fast. read more

The employees here are very nice for the most part but the lines here are sometimes ridiculous especially when they allow people who have way more than the limit to go into the express line. read more

I haven't lived here for long, and this Von's is my new closest grocery store. I am really impressed by the staff here, they seem like a genuinely kind & good crew. Previously, I had been behind a woman in line when a worker saw her & produced lollipops this woman loved. She had put them aside for her, which is so sweet! Yesterday, I was behind an elderly lady who required a bit of extra time & the women employees couldn't have handled it better. They treated her with the upmost respect, dignity, and patience. I say this because I've witnessed the opposite-cashiers getting impatient and short when there's a customer who requires additional time during a growing line. Wish I had names to throw out, because these women rock. Will update when I get them. read more

This Von's had something going on, half the fridges and areas where the meats and fish weren't working. I asked the cashier what happened and he answered that there were repairs that needed to get done before and now it backed fired. read more

Vons - Grocery Near Me - Montebello, California

See all

This store is so clean. Prices are good, make sure to get app. Outside not so clean. Employees very helpful

Went in to buy some ground beef and groceries asked the butcher for some 80/20 ground beef it looked fresh got it home to make some smash burgers unwrapped it and immediately saw how discolored it was it was pink on the outside and an ugly brown on the inside I felt like I was totally wronged it was totally deceptive bad practices on behalf of the meat department and the butcher it was totally uneatable had to throw it out I should have taken it back and Thrown it at them I'm not going back suggest you don't go there either read more

Yeah, nope. Feel bad for the employees... they are working without any type of direction or management to help them in the flower dept..... ‍‍‍‍ employees walking around with confused expressions.... what else could they do??? The little boy, sweeping was who actually did his best for us....thank you for showing us interest boy who was sweeping ... read more

I enjoy shopping here but sometimes it's a hit or miss when it comes to their inventory. I can't go too late and not too early. The area where they serve meals and stuff could do a lot better I tried to order myself a sub and just because I could not make up my mind on the bread the lady who was attending me stopped and went to help someone else. Uhh rude. What really saves the day and makes it enjoyable to shop here is their VONS APP you can save a lot using it! One deal I got was on limes. The regular price was 50¢ EACH and because off the app, the price went down to 19¢ EACH!!! read more

Vons - I could not tell the difference. - Grocery Near Me - Montebello, California

Assistant manager Adela was very rude and condescending, resulting in holding up the check-out line. There was a misunderstanding with a promotion, when she was called over she refused to hear what we had a question on, rolled her eyes and rudely said they everything in our cart needed to be rescanned, and when asked a question nicely out of slight confusion, she yelled no and proceeded to push us away. For an assistant manager and simply being a considerate person, this lack of professionalism and plain aggression was uncalled for to a customer. We approached the situation in a confused but respectful manner, however the assistant manager aggravated and aggressive for a misunderstanding, did not make the situation easier for the cashier, us, and the other customers waiting in line. read more

All the older woman are rude. Seriously every time I go in they give off a mean and rude vibe haha maybe cause they are old? Idk. Only one woman there is a sweetheart. She has short hair and very petite. The others... y'all need office jobs or sumn.. other than that Vons is chill af read more

I went for a weekly ad special about noon. They ran out of the item and I was told about a shipment later that night. Gas costing $7 a gallon plus my time etc etc...I kindly asked for a price match. The male manager looked at me and said No and asked me why. Haha really he's asking me "Why"? The female store manager could see my frustration and kindly granted me the price match. I clearly don't see how these people are chosen for managerial roles. Not my fault store item inventory was'nt available. Businesses wonder why they are losing customers... read more

ZERO stars for this shit store. I paid 14 dollars for 2 slivers of salmon. Seriously the size of a small chicken strip . It's a rip off at this store. The meat dept is the worst in all of Los Angeles and orange county. Not only was the salmon small but stunk like rotten fish . The people that work in the meat dept should be fired or trained again for giving customers disgusting rotten food. This place should be inspected for sanitation . Ill never shop at this location again. read more

Horrible service, went to the deli few times and they refused to serve me even though it was open at the time. Worker said she wasn't ready, another time she said that her machine wasnt working. Always an excuse. Manager doesnt do anything. When there are long lines they only have 1 register open and people are waiting for a long time. Mismanaged and Vons management doesn't do anything. Don't go here, Ralph's and food for less anywhere else is better. read more

Such a long wait in the deli section. There is one person working the deli and another person behind the counter but doesn't offer to help . Frustrated read more

So today I went in to Vons to shop for ground turkey to my surprise it was on sale plus the cashier sal asked me how my day was going which actually first time being asked that at that Vons to me he stands out get personality seems he loves his job cause he does it smiling and excellent just wanted to let his supervisor he is an excellent employee and no I'm not related to him just your average customer taking my time to write an excellent review on his great work that he did today. read more

Came after my doctors appointment to get groceries and come to find out this Vons sells molded food. Please be aware. read more

Vons - Cheese purchased on 4/3/17 expires on September - Grocery Near Me - Montebello, California

See all

If you want to be racially profiled, then this is the place. I literally went to the deli to get chicken.. everything was ok until another worker ran to me.. tried to take bag of chicken i ordered. She said that they'll hold it at self checkout, when im ready for self checkout it'll be there. I said that's never happened before, that I'll be shopping around and buy alcohol too which cant be purchased at self-checkout. She said that they are treating deli purchases as liquor and will hold it until you are ready to pay. Huh thats weird. Other ppl that got/ordered food from the deli were able to take with them. But i was the exception. I guess i was singled out. For whatever reason. Maybe because im still using a covid mask or too brown. Idk. I felt discriminated against so i left my order and walked away. I literally drove to Albertsons on Wilcox and had a wayy better experience. I know its the same owners but it just shows how ppl are or well trained. Stay safe. read more

I went my local Vons on 4/3/19. I bought some orchids and chips. I went to the check out line and well yes I've been going through personal stuff but the cashier SAL(don't know his last name) just started talking to me like a friend and not a customer. That made my whole night. Because of him I'll be going back more often. The world needs more people like him. read more

Have seen so much improvement on more workers on the registers making it easy to go in and out. Market is usually stocked pretty well. Wish they sold more vegan products like the follow your heart vegan ranch so I wouldn't have to go to Sprouts :( Overall this is my go to market and the employees are helpful. Especially Marisol. She is patient and always friendly! Thanks for the great customer service, Marisol! read more

Why why oh why must almost EVERY single business in this city suck and blow at the same time?? What did I do oh heavenly lord to deserve such a ghettofied city? Whatever it is I'm sorry. I went to buy beer at ten thirty. I walk in noone really there it's too cold out so people are at home warm making babies downloading porn at the speed of sound, etc. Only the manager was open (great I say to myself) he is a bitch and takes the job way too seriously. So I wait and wait and wait for him to check all the peoples groceries and bag them. Finally it's my turn. I stand there id in hand because he is the only one to ever check it eventhough I buy alcohol there all the time. So I hand it to him and he looked at that thing longer than it takes someone to read an application for employment. So I blurt out my dl # finally after standing there long enough. I swore he was going to bite into it to see if it was real or made of chocolate or something. The moral of the story is that I hate this guy. Good day. And I know I will be flagged by yelp because they already did it once for calling out a single person from an establishment as the reason for my bad review. If you call that a job your parents must be very proud. Nazi read more