I don't usually write reviews, but my experience with Yazmin at the Vons checkout absolutely deserves one. From the moment I walked up to her register, she greeted me with the kindest smile the kind that makes you feel instantly comfortable and taken care of even after a long day. She made small talk and asked me about my day which sometimes we need that from a stranger I had a pretty full cart, including a few items I needed for a last minute family dinner I was hosting that evening. Of course I realized too late that I'd grabbed the wrong type of chicken broth, and the aisle was halfway across the store. Before I could even say anything, Yazmin noticed my hesitation and asked if everything was okay. When I explained, she didn't just point me in the right direction she personally called for assistance and when no one was immediately available she jogged over herself to grab the correct item. She came back in less than a minute, still smiling. On top of that, she noticed that a couple of my produce stickers had rubbed off during bagging. Instead of holding up the line, she quickly entered the codes from memory something I've never seen a cashier do that fast. She was patient, upbeat, and treated every customer after me with the same energy. What really stood out, though, was that as she finished bagging my groceries (organized so nicely, by the way) she reminded me about a digital coupon she noticed I hadn't clipped. She took an extra moment to help me pull it up on the app and saved me almost $15 on my total. Now in days It's rare to find someone who genuinely cares about doing their job with this much pride and kindness. Yazmin went far above and beyond and Vons is lucky to have her. I left the store in a better mood than I came in and that says everything. If you ever find yourself at this Vons, do yourself a favor and go to Yazmin's lane. She truly makes the everyday grocery trip feel like exceptional customer service. read more

This Vons location is awful. Severely understaffed/ill-managed. Eleven people in line and one register open. No additional staff available to help. Multiple people abandoning their sales because of the inconvenience of the checkout system. Self-checkout line adding no relief. The line is winding into the aisles. This review does not reflect a one-time experience. This location is often understaffed and unprepared for sales. read more

This review is for the bakery. Completely disappointed in the presentation. I understand that there might be slight variations from placing orders online, such as ordering bright pink icing but received light pink icing instead. But the picture didn't even fit the correct size of the cake and it wasn't even centered. The picture wasn't even flat. It had creases and bubbles. It's really unacceptable to decorate a cake like this. I really didn't have any other choice but take the cake as is. I'm really speechless with the designer and how things like this get overlooked. read more

Vons - What I ordered... - Grocery Near Me - Montebello, California

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The produce at this Montebello store is absolutely filthy. Prices are not available on some items. Trash all over and produce is wilted and not cleans. Bags are not available. Fruit and veggies are not fresh read more

I went specifically for a small ice cream cake. I asked the bakery employee if she could take off the blue frosting and if possible, put red and gold frosting with a custom message. She did it and it came out perfect!! I didn't get her name but it was as in the afternoon on 11/10/25. I was so appreciative. read more

Vons - Mini ice cream cake - Grocery Near Me - Montebello, California

Yesterday, I called this store to ask if they sold millet. They told me yes. Today, my girlfriend went to buy it at this store. No one knew even what millet was, not even in Spanish (mijo) read more

The things here cost more than other markets, so make sure to use the digital coupons on the Albertsons app. The store is fully stocked and organized. They also have a few self-checkout machines. read more

Vons - Grocery Near Me - Montebello, California

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I really love this vons location. It is clean and organized. One day I came in and was being over charged in the self checkout for produce. I informed the cashier that it was incorrect and displayed a different price when I picked it out. She had me walk her back to see the pricing and says I was right, so she matched that price for me. Further, I love the app they have. I always clip their digital coupons. read more

Marina was very helpful at the register and very patient. I was unsure what my total was going to be since I had a budget for my groceries. After apologizing for delaying the line she was very sweet and understanding great customer service and she was very patient with me. read more

One register is open & 2 employees present just talking on the side. If available do open another register to lower the line of guests.

I visited our local Vons to purchase a few items and requested $40 cash back earlier this morning. During the transaction, the cashier appeared distracted, focused on her phone, and preoccupied with her electronic device. She initially handed me only one item and insisted I hadn't purchased an avocado until I showed her my receipt as proof. I then politely inquired about the $40 cash back I had requested. She denied it until I presented the receipt. She said, "I'm sorry," and abruptly tossed the money toward me. read more

Thank you to the sweet lady at the deli. She showed me the promotions and explained it. Quality of food is still great here! Ambiance was the calmest and friendliest grocery store I've been to in a while. read more

I've never really encountered any rude employees or cashiers here but Claudia although she was quick I felt rushed checking out and she was also slightly rude and seemed annoyed. Wasn't just towards me but towards the people in front me as well. I even tried talking to her and joking that she was too quick! read more

Unbelievable! Tuna in sushi tray had red food color to make it look fresher! This is what you get for all the high prices! SCAMMED by corporate greed. Least I hope it was food color. What kind of trashy people would do this? Over 40 years eating Sushi, never seen Tuna bleed its color into anything. -5 stars read more

Vons - Sushi leaking red dye / food color hopefully - Grocery Near Me - Montebello, California

Vons bakery amazing! I've ordered cakes from them 3 different times and they have yet to disappoint. I've given them the ideas I had and told them the stuff I wanted forsure on the cake and they delivered all the time. I wish I could afford the fancy nice cakes at smaller bakeries where they go all out and probably end up paying over 100 on the cake. But if you don't have that luxury then vons is the way to go! I've paid less than 70$ everytime I've gotten one (all different sizes). The baker Xóchitl has been amazing. She's done two of the 3 we've gotten and by far great work. I only have one pic of the recent two. But will keep updated as the birthdays come along. read more

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I walked in later in the afternoon looking for a birthday cake. An employee named George in the bakery section seen me struggling to find the correct one he then approached me recommending me different cakes they had. George was very kind and helpful he even offered to put "Happy Birthday" on the cake that i chose and offered some nice accessories to put on the cake after. I appreciate people like George who go out of their way to help customers! I highly recommend finding George for any cake advice! read more

Vons Bakery in Montebello!! They did a fabulous job on my cake. It was a Hawaiian theme and they got it spot on!! From the cake decorator - who did outstanding to the store assistant Jose who called me on the morning to make sure everything was going to be great! Also the price of the cake is reasonable compared to other grocery store bakeries! I will definitely buy again from them. On a different note also kudos to Vons grocery delivery!! read more

Vons - Grocery Near Me - Montebello, California

The prices are way higher than other markets, it's best to only shop through their member deals. Everything is really organized in the store, the food is fresh but, the service itself is lacking too much, most of the cashiers are very rude/condescending. read more

The bakery at Vons has been my 'go-to' for a few years now. Although, I honestly can not speak about every baker; but I can not stop talking about Xochitle (I hope I spelled her name correctly). I call her Xochi (pronounced: so-chee). She's incredible. She's an ARTIST, and that's an understatement. My daughter was having a baby shower, and she wanted cupcakes with FLOWERS. I shared photos of the flower arrangements with Xochitle, and Xochitle made cupcakes with the EXACT same flowers!!! These cupcakes were the talk of the party. The manager was gracious and explained the difference in cost due to the time it took to make these beautiful cupcakes, but took care of it anyway. In these times, finding people who are not only highly qualified but also kind and generous is refreshing and promising. Thank you, Xochitle. Vons management team, take care of Xochitle... she is sincerely better than many privately owned bakers. read more

Vons - My daughters baby shower theme, "Baby in bloom". These cupcakes' flowers looked REAL and tastes even better. - Grocery Near Me - Montebello, California

Was in a terrific hurry but needed to stop for some sparkling water.This place is so huge it can be intimidating. Where's the water? An employee named Monica approached me and pointed out Aisle 8. I got the water and Monica suggested I do self check-out. I never had before and didn't want to lose time and asked Monica to do it for me. She did so expertly. I was on my way! I asked her name and explained I was going to do a Yelp review. And so here it is. Thank you, Monica! read more

1 star for the bakery. I called in feb 20th, 2024 for a carrot cake .When I called Adam answered the phone said he didnt have the ingredients to make a carrot cake and it was only him today so for to call tomorrow . He was saying I can only get a white or chocolate cake tomorrow. Very fishy behavior. So I called the Vons in Lakewood and my order was taken very fast with no hassle or attitude. And I'll be picking up my carrot cake at the Lakewood bakery location tomorrow . read more

I straight up left $60 cash back in the self checkout machine and walked away into the parking lot and didn't realize it and Anthony came back and gave me my money, and I just wanna give a shout out to the professional team and the great selection and the easy parking and the courtesy and the clean facility and the nice shopping experience that I always get at this Vons, but definitely big kudos to Anthony for his honesty during these times read more

My wife and I have been shopping at Vons for many years especially this Vons in Montebello. My wife like the produces because of the quality of the produces and also they have great deals on many items. read more

The store was clean well stocked. There were plenty of fruit and other food. The service was ok not great. The lady at the register had a bit of a attitude. When you go to Vons, you expect high prices, their fruit was about double but I normally pay, but it was better quality but not enough for the price. The one Apple they had on sale they were out of. Will not go back here. read more

Very rude cashier at closing time. She was in a hurry to go home, but had a long time for check out. We still had plenty of time to check out and she was yelling across the store that they were closed. I replied with no you're not. The store is still very much open. Then she proceeded to say, "You need to be considerate." I replied, "with I'm here buying flowers for a family member who just passed. So please mind your manners. Besides, if you don't like people coming into the store don't work retail. " And that should be taught to employees that work retail. If you don't want to work until passed 11PM then don't work the night shift. We all make decisions and she made the decision to work evening retail hours. So, you have to understand that people come into the store to keep it in business and that's why you have a job. read more

There are no 0 stars on here, that is really what this location deserves. Multiple unprofessional and poor customer service. From regular employees and the Managers. The new hire foul mouth, disrespectful, eye rolling Samantha is a real joke of an employee. I guess the desperate need of staff leads to hiring anyone regardless of experience or qualifications. I would contact The corporate office, I don't think it'll make a difference. If they contact me I will give them full details of my experience at Vons on Montebello Blvd. read more

This old cashier named Monica is a total mess. She's a chatter box and works way too slow. Yesterday, the line was big and she kept on talking. The customer she was talking to said, "I better go, the line is getting longer". This old woman cashier said, "it doesn't matter". The lady in front of me and I looked at each other and we both said, "it does matter". We have things to do. She should be fired or retire now. She's a total mess. She pretends like she doesn't speak Spanish. She's ridiculous and a total disaster. read more

We love this Vons because it's near, it's nice, it's well stocked, and the deals are always available. But last time -- we had the J4U coupon for General Mills 8.9-12oz for 99 cents. So we got the 12oz Cheerios but we were charged regular price. Apparently the store only marked the 99 cents coupon available for the 8.9oz size only, even though the digital coupon says 8.9-12oz. Honestly the staffs were all very nice and it was all fixed within less than 10 minutes, so quick. But we hated holding the line especially for 99 cents. We wouldn't get the item otherwise but now we held up the line, so that wasn't fun. Staffs were nice but wished the system could've done a better job. read more

I want to take the time right now in the parking lot of Vons in Montebello location. First they have my Doggy frozen ice cream, second Stephanie walked me to it, that was amazing thank you Stephanie. And also Manuel thank you for showing me the dog food and having a nice conversation with me. I'm definitely going to start making more shopping here. Plus they have shopping go carts on the go for disabilities issues to make shopping fun and no irritation of pain. Thank you. read more

Great and nice and clean I asked for help and they showed the item instead of just pointing me over like staters does

Claudia is the best!! Very helpful and fast and friendly service every time!! I always look down to seeing her there!!

It is a standard vons grocery store. It is large in size with an average stock. The prices are not the best but also not the worst. Where this store lacks is in the cashier's there are never enough people on register, and there is always a line despite it being busy or not expect to wait. read more

Vons - Grocery Near Me - Montebello, California

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Things do not get better. Why doesnt vons Corp office send team to monitor and train managers, so they KNOW HOW TO staff. Pics. Busiest time of day 2 registers open. read more

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I'm so tired of coming here on Saturdays and the same solicitors are her bugging for a donation. It's so annoying. I didn't even get the car today and just drove to another store. I won't be back for a while. read more

This Vons store is a friendly neighborhood supermarket . I have been shopping here since 2009. I have never experienced any negative pushback from the employees . The store is very organized and very clean . As you enter the parking lot to the interior of the store , You will never see any chaos or mess. The Vons is very well Stocked with fresh items. The Hazelnut Coffee Creamer by Lucerne is a must to purchase. The cashier Monica Mota is a very nice lady . She is friendly and helpful. I can see the other employees filled in her footsteps of attentiveness. read more

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This has got to be the most incompetent Vons I've witnessed. Clueless employees, understaffed, out of products , and outright unprofessional. They really need to fire everyone, or get retrained, otherwise tear it down, and build something with value. Montebello deserves better! read more

The deli ready to eat chicken pot pies are dry, with very little gravy/sauce and a tablespoon of vegetables. The bread is okay, and the chicken was white meat only, which is what made it a semi edible dinner. Very bland. read more

On most visits to the Vons in Montebello the customer service is fine but today it was terrible. The cashier was rude and unprofessional. The name on her badge was Josie, I was surprised to see that her badge indicated she was a supervisor. She dropped some of our items on the ground because she was literally throwing the items onto the counter. I started packing our groceries as they were piling up. She did not care if the items were cans, bread, etc. I asked her to stop throwing the items. She did not respond. This was very disappointing to encounter someone so rude and unprofessional and to find out she is part of your management team...terrible. I would highly recommend senior management review their customer service protocols. read more

Bought lunch at vons today and to be honest, it was a good ass meal. I've never bought food from Vons because it's kinda pricey, and there's hardly any by my house, so I e never really been in Vons before. I had a gift card that my friend gave me for my birthday because I look desnutrida to her hahahaha lol fucken girl gave me a Vons gift card to eat more "healthy " food . Hahah lol so I put it to use today and I'm happy I got something from here. They have good customer service and a fast check out lane, coo coo I see you Vons, might have to consider you from a fast "healthy " meal next time . read more

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Always a pleasant trip to our local Vons especially with the worlds current circumstances and it sure does help having amazing workers working there like Josie. She always provides excellent customer service and having to deal with the distant distancing wait times now getting greeted and her helping me at check out makes the wait easy to deal with. Thank you Josie!!! read more

Vons - a person holding a receipt in their hand - Grocery Near Me - Montebello, California