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    Ralphs

    2.7 (201 reviews)
    ModerateGrocery
    Open 5:00 am - 1:00 AM (Next day)
    Updated over 3 months ago

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    The worst store I've ever been to in my life.
    Chrystina B.

    NADINE AND ALL THE FLORISTS NEED ADDITIONAL TRAINING. This could be the worst experience I've ever had at any market, and I honestly blame the management. The group here is ran so poorly, and it shows. I've never seen such disrespectful employees in my life, and more than one occasion. I walked in to buy flowers- granted it was on Valentine's Day / their busiest time of the year for this market. However, their busy is a bit different. This store isn't as hectic or super packed like the stores that I am used to. I would say it normal/ average pace. On 2/14/25, I walked in and asked for a few single stems to pass out at work. I DO THIS ALL THE TIME. I pay extra for wrapping, since I give them out to FIVE separate teachers at work. Nadine, wanted nothing to do with me from the moment I got there. Maybe I'm too smiley, too cheery, (I did have all pink on and I was full of smiles, lol miserable people do not like that) As soon as I walked up to the flower counter she completely ignored me. Nadine told me to wait for 25 mins, literally as I'm standing right in front of her for absolutely no reason, while she's helping anyone and everyone who walks up to the counter, but me. I got sick of waiting, I then told her about my order. When I tell you all I barely got out a sentence before she snapped....she said "well go look, we have some singles out there !" While waving her hand around (kind of like a shoo go away) So, because I'm extremely patient and nice, I go on and look. After a few rounds of the store, I told Nadine they didn't have any singles, and usually they never do, but that is why I go to the counter, pay extra, and buy them. I have been told to let a florists know, and they will wrap them, and that's what I do every time that I come. Maybe this was infuriating to the already agitated worker, because she got even more rude/mad! Another 5 mins passes by, she ROLLED HER EYES and called on the radio again, I'm assuming because I didn't just leave, and they had to deal with me, lol. Nadine called for help from the back. Another employee (older lady in glasses) shows up from the back, super flustered because I assume they were calling her from the back. From the side, i am standing on, I hear them gossiping, about me and my apparently out of this world super crazy order. Nadine points me out to the lady who just arrived, she looks at me like "What do you want???" I explained I just wanted a few long stem roses (singles / wrapped) She begins to get aggressive and says to buy a dozen! Good lord, I DID NOT NEED A DOZEN! Because I didn't want the dozen, she begins to shout "Well SOME PEOPLE LIKE TO THINK WE GIVE OUT THINGS FOR FREE, AND EVERYTHING IS FREE!!!" Literally shouting that to me in Front of all these customers. . at that point I absolutely had it! I was over waiting + being so disrespected for absolutely no reason at all. I went to find a manger. I completely walked away vs blowing up on two grocery workers who hate their job. I can now see why people do end up screaming at entitled workers, who have absolutely no class or respect. Keep In mind they weren't kids, these are two very much older ladies acting like this. I went to find a manager, and that alone took at least an additional 10 more minutes. I'm not sure if this place needs additional staff? managers? A prayer? Because when the manger finally came , and I'm trying to tell the manager what is happening, a crowd of her employees gather so they can ask her their questions. . Some workers wanted to tell her about a phone call, another about some radio? I don't know if she even heard my complaint fully because she had a line of her staff needing her attention. I was so upset and embarrassed of the way I was treated, and also wasting my time/ leaving without gifts for the teachers. The manager said sorry, and I left. I plan to keep going and hopefully this gets to someone who can really help another person not feel the way I did. Judging from these reviews- this store needs HELP.

    Richard G.

    On June 15, 2025, at 9:25 PM, I entered Ralph's for my regular grocery shopping. When I asked an employee named Anthony at the self-checkout about the availability of the restroom, he informed me that it was out of service. Doubting this, I went to the back where the restroom was located and discovered that someone was occupying it. After waiting for that person to exit, I found the restroom to be in perfect condition, leading me to realize that Anthony had been untruthful and had denied me access. I found this treatment to be unacceptable and felt it reflected poorly on the conduct of a local grocery store employee.

    Verifying my bank transactions; Angel lost his patience and cool.
    Justin A.

    THE CASE OF A SMIRKING RALPH'S CASHIER: "I can do whatever I want." This Ralphs has a history of discriminating. Take it from me--it has happened repeatedly. Upon checking out, I realized that my tight budget meant that I had to take a few items out before paying. The cashier--Angel, according to their name tag--was not having it. I understand: long lines, a crowded market and a cashier who was overwhelmed with the stress. It was visible; he was anxious. I have empathy, but what happened next was not cool at all--in fact, it was discrimination at its best. When Angel called his manager over, she shamed me for taking items out my final near purchase. I get it, more work for them, but it was not my intention. The manager began shamming me in jest and in return, also in jest, I said, "Well, buy them for me!" Immediately, this manager said, "Why don't you buy my groceries?" If you, as a Ralph's employee, are going to jokingly address a customer in a sarcastic and humorous way, cool. But you must take the return humor in stride, too. Or better yet, do not joke with customers at their expense. It's not professional and when it comes to joking about a customer's financial profile, that is utter discrimination and humiliation. Well Angel, I hope you had a good laugh. Then, when I was ready to make my final purchase, my card was declined. My bank placed my card in a lock and this agitated the cashier. I asked "Angel" to chill and please let me clear my bank card with a tap on my phone app--a mere few seconds to confirm my transactions with my bank. But Angel became even more irritated and snapped with, "What I need you to do is have money in your account." When I told Angel it was inappropriate to speak to me or anyone like that, they shot back with, "I can do whatever I want." (I HAVE VIDEO AND I AM SURE RALPH'S HAS VIDEO, TOO). In the end, after being spoken to like that, I left the Ralph's that often is plagued with rude, unprofessional and demeaning employees. (Let me also say: there are also some AMAZING EMPLOYEES THERE WHO ARE ROCK STARS!) Shame on Angel for disrespecting and discriminating against a longtime customer. Shame on the manager who made negative comments for leaving a few items off my near final purchase. And lastly, I am extremely disappointed in top manager Don Flores for promising me a while ago that he would make sure his employees would behave better. If anyone has doubts about this story, I have VIDEO for proof. I know there are thieves who go into this location lately, but not everyone is a thief. And everyone who walks in should be treated with respect, dignity and in a non-judgmental way. NOT going back and I urge customers new and regular alike to STAY AWAY from this Ralph's that routinely discriminates against loyal customers. Go elsewhere! ONE STAR.

    a row of palm trees in front of a store
    Chris N.

    Clean well kept store with everything I was looking for. Reasonable prices, wide selection. Friendly staff. Didn't much care for the high security at night and the lack of human cashiers. A refuge of middle class comfort.

    Looks legitimate, but not.

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    I love it. Nicely updated and clean remodeled restrooms. The cashiers were friendly and polite.

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    2 years ago

    Found out her name is Maria. . . Every time I walk in there she stares me down like I did something to her. Gross.

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    2 years ago

    Daryn is a rock star! He's always kind and professional. It's the kind of customer service you'd expect.

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    Page 1 of 6

    Ask the Community - Ralphs

    Does this Ralphs has the self service machine for vehicle registration like the one at the dmv?

    Yes, I just went and was wondering the same thing!!! It's in between the redbox and lottery ticket machines!! Hope this was helpful!! :,))

    Don’t See Your Question? Ask Away!

    Review Highlights - Ralphs

    I asked the girl at the flower department if she could make me a special arrange with pretty neutral colors.

    Mentioned in 4 reviews

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    Sprouts Farmers Market - Red pepper jelly sample

    Sprouts Farmers Market

    3.5(432 reviews)
    4.2 mi
    $$

    Came by Sprouts in Alhambra to check out their deli sandwiches and honestly, this is a really solid…read moredeal. Sandwiches start at just $4.99 and they use Boar's Head meats, which already puts it above your typical grocery store sandwich. You can choose from their preset options or build your own. I went with a turkey sandwich on sourdough with all the add-ons, and everything tasted fresh and satisfying. They'll even toast the bread for you, which makes a big difference. What really stood out is the value--you can load up your sandwich and still keep it under $10. They also have combo options where you can get a drink and a bag of chips for $5.99, making it an easy and affordable meal. Quick, convenient, and budget-friendly. Definitely a good spot if you're in the area and need a simple lunch.

    See hilarious review below by Robert H!…read more I would like to add my 2 cents on the sandwich situation, which depending on the time of the day you hit up the deli, can be very dire. The older Hispanic ladies who make the sandwiches in the morning = amazing. Love them. They are warm, kind, quick, and attention-detailed. The sandwiches they make? Literally chef's kiss! Heaven on earth! Now onto the men who the make the sandwiches later in the day. Complete night and day. Watching them make sandwiches is like watching Down Syndrome people compete in the Special Olympics or the infants race in those baby crawl races. No directions, no focus, no sense of urgency. Think of the slothes working at the DMV from Zootopia. They talk to each other. They stare at the sandwich order print outs. They make the sandwiches haphazardly. And they still get the sandwiches wrong! How can you make sandwiches wrong when the pace has been so leisurely?? In conclusion, can Sprouts please please please, for the love of God (or the universe if you're an atheist), hire more ladies to work during the lunch times and evening times?!

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    Sprouts Farmers Market - Love this cheese

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    Yama Sushi Marketplace

    Yama Sushi Marketplace

    4.6(2.1k reviews)
    4.9 mi
    $$

    Yama still delivers on quality and price but don't come here on Mother's Day as there was a real…read morelong line just to get inside. Once inside, you still need to take a number and wait to order sashimi. I guess most moms want sashimi for Mother's Day? Pre-ordered trays can be picked up at the front counter. BUT, the big news (to me at least) is that Yama will be expanding and taking the space next door that used to be Thai Paradise. They plan to have seating and this should also alleviate the issue like today where they just can't let everyone inside due to limited space.

    Yama means "mountain" in Japanese. I think the name is very befitting, because once you walk in,…read moreyou will notice the mountains of sushi and sashimi the store has to offer. On the left side, you will find fridges full of premade rolls and some cooked foods. Head towards the back and you will find the sashimi counter. Pick the pieces of fish that you want and they will cut and package for you. There is a very nice Asian gentleman who works behind the sashimi counter, and he actually taught me how to spot a good piece of sashimi! The premade sushi is on a first come first serve basis, so once they sell out then it's done for the day. Here are my usual picks: California Rolls- Yama is known for this Spicy tuna Rolls- Bite sized, perfectly seasoned tuna Albacore sashimi- surprisingly, this is in the fridge, not the sashimi counter Chicken karaage- The mayo based dipping sauce is unique but delicious Salmon, yellowtail, otoro sashimi- Perfect sliced pieces of high quality fish Right now it is just grab and go. But they are expanding to the space next door to provide seating and possibly hot foods. They also have a great selection of party platters, but orders must be placed in advance. Check their website or call the store for details and availability. Pro tip: if you have a long drive home, ask for a bag of ice from the cashier to keep the food cold.

    Photos
    Yama Sushi Marketplace - Sushi guys busy slicing my fresh sashimi up

    Sushi guys busy slicing my fresh sashimi up

    Yama Sushi Marketplace - Lemon Salmon Roll ($8.95). I recommend this one! 8/3/2024

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    Yama Sushi Marketplace - Coming Soon.  Yama expanding to the Thai Paradise space next door.

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    99 Ranch Market - First time here. Great customer service

    99 Ranch Market

    3.6(354 reviews)
    3.8 mi
    $$

    Like some of the other 99 Ranch Markets in SoCal, this location has gotten a face lift thanks to…read moreTawa Gateway (I know Hacienda Heights and Rowland Heights also got this modern, minimalist repainting and rebranding). Inside is still the same though, not much updates there. Plenty of parking since this is located in such a huge plaza, so huge in fact that I would rather opt to park here than many of the other plazas within walking distance. So huge that I saw a dude practice basketball here at night without a basketball hoop in sight. Iconic and I hope he's balling out there, wherever he may be. There's security at the front and a good number of cashiers open so despite how crowded it is (at least on a Thursday mid morning), I was checked out quite efficiently. Like many other 99 Ranch, there's a bakery, hot foods area, seafood, butcher, and much more. It's not the cleanest, as I did see some wilted, not the freshest produce and some flies here and there (as well as some of the baked goods looking mushed into bags), but not outwardly awful. The variety isn't as good as I thought it would be, at least in comparison to my home 99 Ranch, but I was able to at least find some giftable chili oil. Not bad for a quick stop, but definitely do some price comparisons since there's lots of Asian markets nearby.

    Been to this location a few times because my friends and I will typically come to Wushiland within…read morethe same plaza and hang out. It's been a nice way to snag some groceries when we're finished. There's something about the layout of this store that bothers me a little? But I think it's just the produce section being a little cramped. Great, wide selection of products. And I saw some ribeyes on sale that looked like really great cuts on my last visit here.

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    99 Ranch Market - 2/12/26 Oh hey! This location is about a block front our place lol, let's check it out

    2/12/26 Oh hey! This location is about a block front our place lol, let's check it out

    99 Ranch Market - San Gabriel represents

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    11/16/23 FYI

    Ralphs - grocery - Updated May 2026

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