I sent you a message letting you know I would be happy to be in contact with you guys, but you haven't replied. I'm not sure how you can have this incident reviewed by leadership without even asking for my contact information. read more

If you want to see procrastination in action, come to this pharmacy. I always give our healthcare workers the benefit of the doubt especially in times like Covid. However this pharmacy is absolutely ridiculous. My boyfriend is there at least 3 times a month for his regular prescriptions and without failure, they NEVER have his ready. Even after he gets a call or text saying your RX is ready, he shows up and it's another hour wait. Now they did the same thing to me when im in significant bladder pain, my urgent care provider sent over the script the night before I showed up and still 30 min wait.. WITH NO OTHER PATIENTS TO BE SEEN. Get your Sh@t together Vons Pharmacy, you're in a professional healthcare service yet you act like a couple of kids running an ice cream shop. read more

I've had frequent issues with spoiled food when purchasing meat at this location. While I understand these are tough times, it didn't deter me from continuing to shop here because it's in a convenient location. I'm fairly easy going. However, that all changed when I tried to pickup my prescription at the pharmacy today. My doctor sent in the prescription at approximately 11:30am. I've used this pharmacy before and typically give them a few hours to fill it only to arrive at pick up and have them tell me it's not ready and I have to come back. This happens every time. So today I gave them until 5pm. When I arrived, the clerk informed me that there wasn't anything sent. While calling my doctor to straighten it out, she told me she found it and there were prescriptions ahead of me. Obviously, she just realized it needed to be filled. She said it would take an hour and before I could respond left the register. Due to previous negative experiences, I decided to tell them not to fill it and I would be taking my business elsewhere. This is where they completely overreacted and threatened to call security to have me removed from the store. Honestly, laughable at best. In short, the pharmacy employees are inconsiderate and massively overreact to any conflict as well as never have your prescription ready unless you physically show up and wait an hour. You're also rolling the dice with the meat quality. read more

Every now and again I make my way to Von's for groceries. Of course it's because something I need is on sale. They have a huge parking lot that is easy to navigate in and out. The store is kept very clean with eye appealing displays. I'm happy that when they put something on sale, it's been in stock for me. What has been disappointing is the customer service. The employees aren't very friendly. I think my cashier said about two words. No smile. In my opinion, it's the little things that make a difference. Compared to my normal grocery store, Vons fails. Yes I will probably do some occasional shopping here. I hope for some improvement next time. read more

Vons - Grocery Near Me - Henderson, Nevada

Clean, well stocked and staff is very helpful! For coming in on Christmas, the staff were pretty nice and they had a lot of produce for the picking. Prices are a little steep if you don't have the vons card but if you do, they're reasonable. The isles are clean, nothing on the floors and food looks fresh! read more

So once again , I am in a rush had no choice to run into my local Vons! When it was my turn at the self check, I put my merchandise on the counter and begun scanning my items! When I scanned an item that I thought was on special I realized it did not do the discount! So I kindly asked the lady CINDY for help! She was so rude abrasive moved me out of the way so she could punch in some numbers while saying to me " YOU NEED TO DOWNLOAD THE COUPON OR YOU DO NOT GET THE DISCOUNT!" I said oh I am sorry I thought I did it right and when I added my phone number it would take it off! She was so mean aggressive and said NO! Walked away! I was so discombobulated at that point! I couldn't believe a worker who I know has been there forever would treat a local that way!! I believe it's because she was too busy responding on her cell phone!! Hire new friendly employees! The ones you have need some customer service training and anger management also! Disappointed customer read more

I usually don't "do" Vons, because I feel that they are too expensive for me. However, when they have sales, THEY HAVE SALES. I found some John Frieda conditioner on clearance for half off. I also found some organic baby treats/puff (2/$5) and baby food pouches for .89 cents. Their floral department is like something I've never seen before. Best selection that I've ever seen in a grocery store. I'm interested in learning how to use their gas rewards/. read more

Vons - 11/25/13 2 for $5 - Grocery Near Me - Henderson, Nevada

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So I'm not sure if it's a young thing but we were at vons and as we were checking out the courtesy clerk named branden answers his face time call while bagging. I was shocked, I couldn't believe the unprofessionalism. I understand places are slow but WOW just wow!! read more

I love Vons. Clean, stocked, nice employees, EXCEPT one... ( the one everyone is talking about) Mariella. She is horrible, harassing, and just mean. If I walk in and see her, I leave. I go shop elsewhere. She was absolute nasty to me 2 years ago, for no reason. I'm a nice person and work for a local grocery store. So I do understand , but also because I do work for one I know that most people that shop and spend their money in our store are typically very nice . In 2 years of working in grocery , most people are very pleasant. Mariella is a very nasty person. She's at work! Can't she fake being courteous ? Apparently no. Ever since my encounter with her my husband usually runs down to grab our groceries. My 19 year old daughter shops there regularly for essentials since it's so close to us. Both of them have to deal with her. She is especially nasty to my daughter. Making her leave the store when checking out. The reason being that her boyfriend is buy some beer, along with other food items. It's every time they go in! She gets in their face and is very demanding. It's absolute ridiculous. My daughter and her boyfriend now usually avoid Vons now and will stop elsewhere. Sorry Vons but she is horrible. I mean if you need a self checkout person or cashier that badly it's not worth it. read more

Worst Grocery Store I've ever been to! Nobody Keeps the place cleaned! Nobody ever Restocks Items that I need to get and the employees there Are Disrespectful and So Rude! Absolutely One Of the worst grocery stores I've ever been to!! read more

Daily fresh sushi and friendly sushi chef Spicy Tuna was so delicious .. Rainbow roll is my favorite .. Crunchy roll is very tasty ... Salmon cream cheese is very good ... read more

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I've been a regular at this Vons since 2004. Overall, it's a clean and low-stress shopping experience. There are, though, a number of pros and cons for this particular location: Pros Cleanliness. It's always clean and organized. Produce is always fresh. Staff. I know a few staff members by name, and vice versa. Sale Prices. They have some pretty good deals, especially when using the Vons club card. If you only buy things on sale, you will do well. Small crowds. It doesn't get crazy here like at Smith's or Walmart (maybe because of the prices?). Cons Regular prices. If I only need a few things, I'll usually go here - but their regular prices are much higher than can be found at Smith's or Walmart nearby. For a major shopping excursion, I usually skip Vons. Understaffed. About 50% of the times I've gone here, I've thought that it seemed like there was one less cashier than required. When it's very late, it gets worse. It's not uncommon to see a single cashier in the express lane, and a long line of people impatiently waiting. If I only need a few things, or if I'm not in a hurry, this is my go-to place. For low prices or quick service, this Vons is - unfortunately - hit or miss. read more

Vons - This Vons is usually cleaner and less crowded than other grocery stores. - Grocery Near Me - Henderson, Nevada

Well, it's a Vons. They are owned by Safeway and are exactly like the locations I frequent in the Pacific Northwest. I stopped here to grab a coffee at the Starbucks and use the restroom, and it served its purpose well. Also, there is a room with slot machines, which was very amusing to a tourist like me. Workers were friendly, and everything was relatively clean. Would stop at again if needed. read more

This Vons almost the same as every other grocery store out here, but I am dropping a few stars because of the bathroom. While grocery stores aren't supposed to have the cleanest bathrooms, I had the misfortune of walking into one that was completely bombed. Like, disgustingly bombed that I don't really want to describe it. read more

Vons - Grocery Near Me - Henderson, Nevada

Terrible deli service! Good luck ever getting someone's attention for a sandwich. Bunch of old hens always going on break and will tell you this and not make a move to find someone to help. read more

I have been going to this Vons for over 5 years now and it is one of the best grocery stores in town. The staff is incredibly nice and they always have great produce. Thanks you! read more

It is Thursday 3pm and I'm waiting in a long line it would be nice when you open other lines you take the people waiting first vs those that walk up Customer service would be appreciated read more

Well I usually shop at Albertsons which they partner with Vons. My son is Grocery Manager at this Vons so I shop at his store always as long as it's not too far away. Nice employees , clean and I got everything I needed. Very happy. read more

If there were an option to give NO STARS that would sum up my experience. Pharmacist was very rude. I called in advance to be sure my prescription would be ready, but when I arrived it was not. Apparently there was a misunderstanding with the tech I spoke with. I was told it was put back. No apology, just told to come back "no sooner than one hour", because it would need to be reprocessed. SHE WAS LITERALLY HOLDING MY ORDER IN HER HAND! When I asked why she couldn't just take care of it right then since it was their fault, she got defensive and said it wasn't HER fault, it was her coworker. (Like I care! Take some responsibility and do the right thing.) She said she had other customers ahead of me. Not one person was at that counter but me. Given no choice, because I needed that script for a medical procedure I will be making another trip. As if that wasn't enough, when I turned to walk away, I heard her say "OH. MY. GOD." to the person she was working with, loud enough to be sure I would hear her. Hard to believe she's a so called "professional." SMH! read more

This review is for the bakery. I'll make this short and sweet, pun intended. I'd put up this store bakery against any of the higher end establishments in town. The store man needs to give their staff a raise. read more

Done. Any time I go on their retarded app for a so-called "digital coupon" I'm promised a certain price, and then at checkout I take it straight up the ass. I am DONE with Safeway. Done. read more

50 people always working. Only 1 register ever open. They close down all the registers (including self checkout) early. Poor scheduling.

I was a very loyal customer at this store since it opened years ago but in the past year or two it has gone straight downhill!!! I stopped in early today and the one register that was open did not have a cashier - she had gone to get a candy. I know we all need breaks but come on!! Worst of all is the pharmacy - again the workers have changed over the years and this new one, Sue, is horrendous!!!!!! I had all my prescriptions changed because of her attitude after faithfully going there for over 10 years!! read more

Vons is one of my favorite places to do some good ole grocery shopping. I especially like some of there natural tea's and organic produce. This location is in a good area and have good customer service every time I go. They are a little pricey on some items but all-in-all a good place. read more

Vons - Vons - Night View - Grocery Near Me - Henderson, Nevada

This is a great Vons. Although there is an Albertson's much closer to my house, if I find myself in the area, I stop in Von's to pick up groceries. They do tend to be more expensive than other stores, but you can find pretty awesome deals quite often. The store is clean and well kept. It does have more of an upscale feel to it. All of the staff members I've encountered are always friendly and helpful. One thing I would suggest: check your receipt before leaving the register. The last few times we've been there, they have charged us full price for items that were on sale (ex: bagels and soda). They were quick to fix the error, and it's not technically the cashier's fault, but it's disappointing and makes you feel like they are trying to get a few extra dollars out of you. read more

I would give this store a five if they had self checkout lanes. It's clean, friendly and well stocked. The prices aren't bad and it has a more upscale feel to it then the crummy Albertsons near my home. Why did all these stores introduce self checkout and get me hooked and then take them away? I can't stand waiting in line and making stupid small talk with a cashier who I know doesn't give a rip about "how my day is going". I just want to buy my groceries in peace and scan all my own items because it's fun. read more

OK unfortunately for us this is the Von's close to our house so we frequently hit it when were in a hurry. I gotta say the older lady manager is loud and rude, their chicken isn't consistent and fresh, every time I get produce their it is slim pickings for fresh non moldy fruit and veggies and tonight there was hair cooked INTO the chicken! Yes it was IN THE CHICKEN! Not on top IN! I think being in a hurry or not I'm going to stick with driving to Smith's off Green Valley. No I wouldn't recommend this store. read more

WORST DELIVERY SERVICE EVER! I had an order scheduled for 3-4pm at 4:20 I called customer service they said they couldn't locate the van which had my food. They said they would call me back within an hour to let me know what the situation was. At 5:30 I called them back they said they would have to call each van on the delivery routes to find out where my food was and that they would call me back. 20 minutes later the customer service rep calls me back and says that she's left voicemails with all the drivers except for one driver who they couldn't contact. So I asked when my order would be delivered... She's said she couldn't tell, that there was a possibility that it still could be delivered, but would I rather reschedule for tomorrow?? NO! I cancelled my order. I ended up taking an Uber into town and shipped at Wal-Mart where I got twice amount of items for the same price, took another Uber home cooked dinner and went to bed. Then at 10pm I received a phone call from the delivery driver who apparently was outside my house! Customer Service never even contacted him! SEVEN HOURS LATE! That's shockingly bad! Vons/Safeway/Albertsons own the majority of grocery stores in this country and they have the worst service. STAY AWAY! read more

This is my neighborhood supermarket and I really like it! Very clean location that has a bit more of an "upscale" feel to it compared to the Albertson's that is slightly farther away. I like that there's a Starbucks inside because there isn't another in the area. The baggers always ask if we need assistance to the car and the cashiers are always very helpful and friendly (we usually have an issue with our shopper's card linking up to the "just for u" phone app - an app that offers weekly discounts on top of whatever sales the store has going. The issue seemed to be caused by the fact that the card is linked to a different phone number from signing up with a sister supermarket back east. We were told to call the customer service number and they still have not been able to get the issue resolved. Anyway, the cashiers always wind up manually entering the discounts and they never appear to be put out or annoyed by this). My only complaint is that there is NEVER anyone manning the customer service desk. I've had to go to it a few times (once to sign up for a new card, once to exchange a cheese that my husband accidentally bought, lol) and there's never anyone to be found. I usually have to wait until someone notices me or go to a cashier and ask if there's anyone available to help me. Otherwise a good neighborhood supermarket that I would recommend. read more

The Just4U program is a little annoying (but this is a corporate issue, not a store issue). I just don't like that they track what you buy and make you think you are getting a better deal. Whatever. They should just lower their prices for everyone and not make you go online, get a card, etc, etc ,etc... MELODY is our favorite cashier and I'm certain that her awesomeness keeps us coming back over and over. She always remembers my name, my kids names. She is not on autopilot - she is "present" and listens as she talks to you. And she is FAST! The bakery is great - we've had a few cakes from there and everything tastes great. The staff is on top of their game. The deli staff is always on alerting us to current specials and $5 Friday is pretty cool. The meat department is also very helpful and friendly. Very clean store, always a pleasure to shop there. And LOVE that they have the Starbucks inside. read more

Love shopping here and using my app to get the deals or come back to use my points people who work there are very friendly and talk about different items we use or food we eat . Parking is also easy to find a spot. I also go early for the fresh meat they put out. read more

Had a small miss communication - Delila did a great job in filling my prescription quickly after error

I ordered a pound and a half of Atlantic salmon which was on sale for $6.99LB. When he handed me the package it was $7.99lb. When I questioned it the clerk said since I didn't take the whole salmon they tack on $1! Excuse me, where is that posted. He said there's no posting it's "policy". I said the whole slab is over 25 lbs. I went to the manager and they refunded $1and change. Be careful, many items like milk, butter are very close to expiration dates. Seems milk spoils very quickly after you take it home. read more

This store is usually clean. My three complaints are as follows: 1. The produce often has little bugs flying around. 2. When a customer donates money to whatever cause they are advocating, the cashier yells over the intercom about the donation, but I can never understand what the mumbling is saying. 3. Peggy is not the best at customer service. Each time I'm in her line she looks everywhere except at me or my transaction. She looks at her clipboard or what the other employees are doing. She asks me over and over and over if I want to donate or if I want help out to my vehicle. She does this because she is on autopilot and isn't paying attention that she has already asked me multiple times, and I have answered the question multiple times. I make sure to go to another line now. I was tired of giving her answers and she wasn't paying attention and asking over and over. read more

I've always been quite fond of Vons! The prices are a bit above average grocery stores. But as they say in the world, "You get what you pay for". The produce is always fresh and looks great. The seafood as well as the deli, which is my favorite thing to purchase. Getting FRESH CAUGHT fish, jumbo shrimp and crab by the pound makes my tummy smile. The employees are quick to help unlike most places that make it seem as if you're bothering them by asking what isle somethings on. Customer service has always been a big thing for me and they've done a good job at that. Bank inside, ATM machine. Plus a pharmacy This location has a Starbucks as well for those of you in desperate need of a caffeine fix. Vons has never given me any hick ups, here in Vegas or in California. Shop well my friends, shop well. read more

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They say that three is a crowd when you check out and they will open another register. That's far from the truth. All you get is apologies and checkers complaining that the sign should be tossed in the trash. read more

For some reason I cannot stop shopping at vons. I know where everything is and I like the quality of their meat. The baggers have messed up some of my items, like forgetting to put stuff in the bag or smashing my bread. But.. I just keep an eye on them now when I check out and overall it has been ok. They are pretty friendly and I like getting Gas rewards as well. read more

I like this location. Haven't been to a Vons since moving from Summerlin. Very clean and neat like they all are. But they are very overpriced, like they all are. I wouldn't make this my normal stop for groceries. Just odds and ends you may have forgotten. I like the layout and atmosphere, but whoa their prices!! read more

One of my favorite stores in any city I've lived in. It's clean, well stocked, and the service is top notch no matter what time of day or night I go in. The pharmacy staff is friendly and helpful, and the pricing for scripts is competitive. Their line of organic offerings keeps getting better and better. The bakery can be counted on for great French Bread...and beware of the seriously addictive walnut fudge brownies. If you want a 6 pack of Blue Moon or a can of Sapporo it's cold and ready for you. Don't overlook the deli, they have made to order sandwiches that are very good. The Starbucks staff is friendly and fast, and unless it's a weekend and they're getting slammed you can get in and out fast. Sometimes the produce can sell out...who knew they would run out of zucchini more than once. The produce problem keeps them from getting a 5th star...but just barely. read more

I tried to access my Just For U App at this store today, but couldn't. I tried to go in through Safari, still no can do!!! The cashier pretended she was being helpful by telling me I need to sic up, whatever that means. I hope Vons knows they are alienating the only people who actually have money. Even though I live right down the street, I will avoid this store. As for the cashier, doesn't she know that her job is to assist the customer. Her attitude was flip, and my unhappiness (I was never inappropriate) made her angry. read more