Wanted to look the jewelry. We hit the button for assistance. Waited 5 minutes. No associates showed up, even though multiple workers were standing around monitoring both the self check out lanes and the regular ones. We Rang it again, again no one showed up to help. We asked one of the workers who was just standing doing nothing, less than 10 feet away for help. They told us we had to go to customer service to summon someone to actually help. We went to the customer service for help, at first, no workers were present at that counter either, eventually someone appeared and they said they can't help "it's not my job!" They retorted, and they said we would have to go in the store to find a manager for assistance! (They all dress the same so how are you supposed to know who a manager is?!) We did not end up purchasing anything because this place is such a joke. read more

Walmart Supercenter - Need help?! None to be found! - Department Stores Near Me - Henderson, Nevada

They have removed all the prices from tags. So you have to scan the item with the app to tell the price. But then when you get to the checkout it's almost double! Turns out, they don't honor "online pricing" in store. So now they're paying someone to put back everything I pulled (I'm not paying double), and paying someone to repull it later when I purchase it online, and paying someone to bring it to my car for free curbside pickup. It is literally costing the company more money (and it's less convenient for customers) - just honor the scanned price or our price tags back on merchandise! Also - the dressing room attendant is incredibly mean and rude! She openly complained about the person before me saying "I'm not putting all that back, they tried in the whole store!" And told me as I walked in, more than once, "everything better come out exactly as it went in". read more

Good parking lot size but stalls seem narrow. The entrance is also the exit. Clean, spacious aisles. Decent selection of grocery goods. Plenty of self check out options. We opted for a cashier. Chavez was kind, even called out to her previous elderly sub who forgot to grab a few bags from their purchase. Good location on the main road. read more

TMI... let's just say this super center had just what we needed. Doc found a black outfit for the funeral. I got a baby blue denim baseball cap to use during the burial. It's a nice clear HOT day for a service. There was a nice bench right by the entrance for hubs to wait for us. read more

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Today I visited this Walmart and spent over an hour waiting at the Jewelry Department because I wanted to purchase jewelry. I asked four different employees to page someone for assistance, but nobody came. I even spoke with a manager, who told me they would page an associate to help me. I continued waiting, but still no one showed up. In total, I asked five different employees for help, and it felt like nobody cared at all. After more than an hour of waiting, I left without making a purchase. There were several other customers in the area who were also frustrated for different reasons. As we were leaving, we all agreed that we would not return to this location again. This was honestly the worst customer service experience I have ever had at a Walmart. Extremely disappointing and unacceptable. read more

I have been shopping at this location for a number of years so I think I am qualified to give a good review. The female greater's are always pleasant, which makes for a good experience but the male greater's are grumpy and not the least bit kind. I like that the store is always fully stocked. But I don't buy anything from the meat department. They have done away with some of the locked merchandise that means less time wasted. Today I was in the cosmetic department around 3:00 pm and for the first time an employee I think her name was Sarna? Young lady with long dark hair. She came right to me and asked if she could help, and even made several suggestions and asked if I needed anything else b4 going to the next customer. WOW! That has never happened, I usually have to chase down an employee. Keep up the good work. read more

Okay so now I've got two dogs with cancer right? One has tumors in her mouth she's a little miniature exotic bully and she won't need her food so I ordered a Pill Popper to help the pills be popped down her throat so she didn't cuz she won't eat and it's my grandson's first dog and so I ordered one of these things to be delivered to my home from Amazon. It says it was delivered but it wasn't so I called Amazon and they can't get it to me till tomorrow and they're telling me how they're such a big amazon family and we care about our customers but do they give a s*** that they've got a warehouse right here in Henderson and all they have to do is send a guy over here but in the meantime there's two more doses due tonight and tomorrow morning and tomorrow afternoon what am I supposed to do for my dog when they're getting ready to put her down and I'm trying to avoid it by giving her the strongest pain pills that they will allow and these sobs don't care they don't care about they'll get it to me tomorrow and I'm 75 years old that I can't walk so now I have to deal with the dog and she has to deal with the pain! I don't freaking believe it I've been with this company forever and this is the way they treat me in the best they can do and then the guy gets on me for crying I could not believe this read more

Walmart Supercenter - They're supposed to take a picture of your groceries when they deliver them so they take a picture of the street stupid store - Department Stores Near Me - Henderson, Nevada

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This Walmart is one of the worst I've been to. To start. The parking lot is so crowded and unfriendly. It was a nightmare finding a spot. Also, immediately when you walk in, you can tell the store is not going to be very clean. The layout is very smooshed and items are hard to find. They lock up simple things like deodorant and car air fresheners, which makes shopping extremely difficult. I would not recommend going to this Walmart. read more

Walmart Supercenter - Fruit section - Department Stores Near Me - Henderson, Nevada

Veronica from Vision Center repaired my glasses efficiently free of charge. She also showed great customer service skills. Our family will definitely keep going back! read more

They should nickname this Walmart Stupid center. The only good thing was the old man, with gray hair. He acknowledged me, my problem, with needing a new battery, and told me to drive around to bay 5. 30 minutes later, a lady finally got started. 30 minutes later, I was told they didn't have the tire for my car in stock. My only option for today, was to drive to North Nellis. Nope. Went down the street to Auto Zone. They had the battery in stock, free installation, done in less than 15 minutes, and only $10 more! And people wonder why I HATE Walmart! Every time you TRY, to give them your business, they don't have it in stock. A multi billion dollar corporation, like Walmart. Guess their GM wants to keep his inventory as light as possible, so he can get his bonus. How nice! read more

Went here for the first time and found front row parking which is great. Went inside, got my items and checked out. No issues and everything I was looking to get, I was able to. Happy camper. read more

I wanna give a HUGE thank you to Linda in customer care. Five star employee for a reason. She's willing to take her time and understand her customers and how to help us out anytime I come in and see her working while I shop, I know I'm in great hands she knows the ins and outs! Workers like you Linda are what keeps people Coming back I promise you. YOUR VERY MUCH APPRECIATED! read more

Absolutely the worst customer service I've experienced by every employee we came into contact with. It must be in the Walmart policy manual to be rude and mute. First employee we came into contact with during a return at customer service was Tonya. Tonya acted like her day was completely ruined by our presence. Customer service is dead. read more

A bit frustrated with this store. It took 5 calls for assistance, and three associates to help me get the case unlocked so I could get two fabric softeners. The associates were nice and when they found the right keys, helped me out. But it took way too long to just get some laundry softner.... read more

Walmart Supercenter - Department Stores Near Me - Henderson, Nevada

I ordered a cake last min for my grandmothers 90th birthday, I ordered Wednesday for Saturday morning pickup. I was so nervous because it was being picked up the same day as the party but it was absolutely PERFECT! I just wanted to thank the bakery department for doing such a wonderful job! read more

Walmart Supercenter - Beautiful bohemian style cake! - Department Stores Near Me - Henderson, Nevada

This Walmart is ok on service... somewhat efficient on checking out. Other customers are rude... staff is friendly... I just can't stand Walmart. The selection is fine... for what I needed. The value it fair.... But wouldn't buy the food here because I'm a very healthy eater. Only reason I came here was because the UPS store next door didn't have the right size box. This Walmart is MADNESS on the weekend. I'm hitting up Target next time down the street. read more

The restrooms at this location are beyond disgusting... They smell so bad you can't even use the restroom if you tried to hold your breath just to pee. I can't believe as big of a corporation they got their bathrooms look like this and smell like this!!! read more

The store is well-organized and well-stocked. I do not live near the area, but the experience has been good.

It's your typical Walmart Supercenter, however they do vary depending on what part of the city you are in. This one was decent, and since we stopped in on a Tuesday morning it wasn't very full. read more

Almost every employee here is miserable and rude. I stopped shopping at Walmart because you have to press a button and wait for someone to unlock all the personal care products now. They treat the customers like thieves who can't be trusted to grab deodorant off a shelf, then have the audacity to still check our receipts after we RING OURSELVES UP at self checkout There are rarely any lines open besides self checkout. Self checkout sometimes doesn't even have enough cash in the machines and then you have to wait 10-15 mins for the self checkout attendant to go get the rest of the change they owe you. The employees hate their jobs and take it out on the customers. I'd rather wait in a line twice as long at target or smiths just for the principle of it. I'm not giving Walmart my money anymore. read more

Prices up, that sucks, but still my best choice for now. Self checkout limited to 15 or 45 just depends.... never been trained on them, doing my best. read more

SO FRUSTRATED WITH THIS WALMART. Yesterday they forgot $60 worth of delivery items, then today i go in store to purchase 12 Walmart brand Pen & Gear moving boxes. On Walmart.com they are priced $1.88 & in store they were charged $3.48 or some non sense. First off when showing the woman at the check out, she was RUDE like "mam, it's showing $3.48 on Walmart.com app, you can order for pickup then" But would my Walmart.com app show $1.88 for the same item, same store location, etc. ? And why would I come back two hours or more later when they can just get a manager to match it. So I say never-mind I don't want them, pay $55 for the rest of the items in my cart and afterwards I go to customer service to do a return. There is a homeless woman who walked straight to hair supplies, grabbed a blow dryer then turned right around to customer service to return it for store credit. The employee we're talking amongst each other about it on the phone with the security, yet they still gave her store credit and know she went back to go shopping with it then and there. So basically, I'm here trying to PAY for items when all day these thieves are walking in pretending to return items to get store credit, or literally walking right out with carts full of hundred of dollars worth of stuff without being stopped due to "policy" It's just insane that they do that to honest paying customers, but are literally paying these people to come steal right from them. Next time I should just walk out with a full cart, seeing as it's just a normal every day thing these days. read more

Walmart Supercenter - Proof of $1.88 price - Department Stores Near Me - Henderson, Nevada

We ordered 10 bags of potting soil to be delivered from this store and the entire process was great. The soil is exactly what we needed and a great price. Katie S. delivered it to our door the next morning and she was as awesome as you can ever hope for. Thank you Walmart and thank you Super Star Employee Katie S! read more

This isn't a location I venture to often. I miss Walmart being open 24/7. This location is a little sketchy with the clientele that comes here & hangs out in the parking lot. I do like the set up inside the store. Not a fan of the people who hang out in the parking lot, usually homeless people. Was in here one time & saw someone following this homeless guy around & had no idea if he was going to pull a gun on him or not by the way he was following the homeless guy around. It was very suspicious & scary I went to report the two. For all I knew it was 2 homeless guys fighting. Come to find out it was an undercover employee following the homeless guy around to see if he was going to steal. Ummmmm no thank you!! If your going to shop here, keep your eyes out, don't be distracted on your cell phone & be aware of your surroundings. Maybe shop during the day??? Good luck!! read more

Whoever is in charge of the pickup department, they need to get it together!! Hire more employees! As a Spark driver, picking up orders from this location is a nightmare. I have been cancelled on twice in the past. If you are a Spark driver, avoid pickup orders from this location. Not worth it! read more

Grocery order was "delayed". It was supposed to be delivered yesterday between 2 snd 4. No communication since one message that it was delayed. Being homebound it is impossible for me to pick up the order. Very disappointed! read more

This store doesn't deserve 1 star, this is what I found in the Walmart at Lake mead and Boulder! Disgusting veggies are all rotten, I can only imagine what they do with the meat! Please don't buy fresh food here! Sprouts is much better and not really a big price difference! Stay away from this store! read more

Perry and a few other employees for very slow and rude. They should not be working anywhere and should be in a dark room by themselves/.

Save yourself the trouble and just don't shop or call here. This store is chronically understaffed, too reliant upon self-checkout, constantly running low or out of many items, horrendous when it comes to making a return and an absolute mess when it comes to store pickup. The apathy levels on the staff cannot be a surprise. They are obviously underpaid and overworked. The higher ups can certainly afford to staff appropriately to speed up pickup turnaround time, answer the phones, keep the customer service desk moving, run cash registers and actually listen to voicemails/empty the voicemail boxes. What is Walmart's profit margin these days? They can certainly afford to at least cover all 23 Pickup parking spots rather than leave customers waiting an hour in 100+ degrees. No price point is worth such a lousy experience. read more

only here because I'm trying to help my mom after 2 failed delivery orders from today. It's been 43 mins and we're still waiting for pick up. So....still sh!t. read more

The past 3 orders there have been mistakes. 1 Grocery bags brought to wrong bld and wrong door. 2. Next day they brought me alot of drinks that weren't mine. 3. They shop so fast they missed an item and that I really needed and they promised to bring and they didn't but charged my account and after 6 phone calls that they would bring it,never showed up. Know one after one hour of trying picked up the phone from any dept except vision and they could not help to track this item .The customer service was horrendous. I was promised by customer service that they would deliver the item which never was . Tonight again I ordered food and they delivered to another bld ,another apt. read more

My husband tried to return a Roku TV he bought from Walmart.com but picked up from this store. The email says we had until Sept 24 to return to any location. He tried to return the TV to the closet Walmart to us Sept 21, denied despite showing the email. They told him to call Walmart.com or try to return to the location he picked up from. He called and tried to return to this location the following day, Sept 22. THIS LOCATION WHERE HE PICKED UP FROM ALSO TURNED HIM AWAY DESPITE SHOWING THE EMAIL STATING WE HAD UNTIL SEPT 24TH. Walmart.com customer service says they can't do anything and it has to be handled in store since it was taken from their inventory. We never received an email with a return authorization label from Walmart.com, nor a call from the store manager (as they claimed to escalate our issue directly). My husband did everything correctly with the information he was given as the customer and Walmart's customer service has epically failed. I will be coming into the store to resolve this issue and if this is not made right, we are willing to take legal action. read more

Walmart Supercenter - Email from Walmart.com stating we can return to ANY Walmart before Sept 24th. Why was my husband turned away from TWO locations?! - Department Stores Near Me - Henderson, Nevada

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I find Shawnalee(might be mispelled sorry) must think she is Sam Walton's wife or something. I attempted to return an item after having contacted Walmart customer service (who sent me the return email with instructions clearly stating "Please be sure to return your items to any Walmart before Wed, Feb 26, and we'll be happy to initiate a refund") but Ms Shawnalee did not want to accept it because "the item was not the item that is suppose to be in the package" (reason I contacted customer service first since the used broken item was shipped to my house in that condition) and because she "would not be able to receive any credit for it back to 'Her' store." She then tells me to contact either the manufacturer or Walmart customer service which I told her I already did and she then says she didn't care what they said because she wouldn't be able to receive credit back to "Her" store. Thankfully when I contacted customer service again they said they would just go another avenue to resolve this issue and that this would be escalated. Hopefully the escalation will include remedial training as I don't believe you should act like this is "Your" store that you personally own and not a "lead". I get it a lot of scams happen but you should take in consideration that customer service has already sent me to the store to return this so why she didn't do so is beyond me. I have NEVER felt so embarrassed and so tiny ever in my life. Shawnalee made feel uncomfortable to the point where I never want to step foot inside a Walmart ever again. I am not looking for anything in return for this review, I am simply wanting to inform anyone in her upper management to realize how she his conducting herself and how she is presenting Walmarts image out there for the community to see. Shawnalee may God bless you, I hope nothing but best for you and pray you change your ways of life for the better good. read more

Holy moly, it's a rat maze in this place. Whoever's in charge of the set up in the store should be retrained. The store on the outside looks new. The inside is looks it's been there for years without upkeep. I guess I'm just use to the North Texas stores. read more

Walmart Supercenter - Cholula hot sauce at the checkout aisle???? Out of place dont u think???? - Department Stores Near Me - Henderson, Nevada

Bad news.. Lots of items are now locked up .You have to wait until a sales person comes to unlock the doors. I waited over 10 minutes to buy a package of t shirts and nobody showed up. Now I have to drive around 20 miles round trip to go to Kohl's. I'm pretty sure they will lose a lot of customers because nobody wants to have a shopping trip take 2 hours of their day to do an errand that used to take 10 minutes. read more

This has got to be the worst walmart on the planet. It's dirty, staff is rude, parking lot is definitely unsafe, never any carts available and it is generally too packed with people and stuff. I am even annoyed writing this review..ugh read more

I have been goingvto this store for 20 years. It used to be so nice and clean. It's so disgusting, they never answer the phone, I have to go there, and unfortunately some of the associates don't speak English, or totally ignore you ( or me). I went to buy some items, found a blouse and needed to look on a mirror I seen a Walmart associate coming towards me, ( she had a Walmart badge on), as she was getting close to me, I asked her if there was a mirror close for me to look at. She totally ignored me. Just walked right passed me. I was blown away. Here is a person who works there, had a badge on and all I did was ask a question. I've been going to this store, spent thousands of dollars there. This is unacceptable . They NEVER answer the phone. When I went and asked a person in the bakery, she said we don't have a phone. With all the customers that go there, you would think they would clean it up and get it together. Now there are some really great associates in the bakery department. I always order our birthday cakes there. Please fir the sake of all your customers, get the bathrooms cleaned up. Train your associates to be nice to the customers. read more

I love Walmart friendly staff, hard working, the store opens early, always clean and well stocked. Highly recommend!

I login with my email, click on chat in help. First question they ask is what's your email? Dude, I'm logged in with my email, a gigantic multi-billion dollar corporation couldn't program their chat prompt to relay that basic information to the chat support in the same session?! InHome delivery, which comes out of this Walmart is horrible. The driver is nice but the app/system absolutely sucks. Just had another order cancelled (honestly I lost count of how many it's been at this point). Really poor management of how this system works. I ordered last night, it said at the latest they would deliver at 1pm. It's nearly 5pm now. Wasted more time talking to broken English customer service people than it would have taken me to drive to the hideous store. I wish Trader Joes or another competitor offered this service. read more

This place is really sketchy but it has the everything it has cookies,pizza,ice cream,and even an entire plant section.So I recommend going here if you just want something right away. read more