Vivint

(31 reviews)

Extremely response to the quote requests and any other message through yelp…read more On time to appointment, fast and friendly installation and a great price point. Would definitely use again! Thanks so much D

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

Be Safe Boston

Phil is one of the most intentional, knowledgeable security experts I've ever met. He takes into…read moreaccount your unique living space and needs to craft a comprehensive security setup that maximizes both safety and privacy. I needed a solution for my apartment in NYC, and really enjoyed working with him to outline the sensors, cameras, and software needed to outfit my space. Can't recommend enough!

From the owner: Bespoke home security consultation & installationread more

Pasek

3.0

(4 reviews)

I called Pasek for a service call and they asked me to send them pictures of the door and the…read morelicking mechanism which I did , it has now been 4 days and no one has gotten back to me . I called another locksmith company just yesterday morning and they sent someone out just hours later to assess the work and scheduled an appointment for next week to do the work that they believe is required.

Continually sending me an incorrect bill for service call initiated by my management company…read more Furthermore, I had to wait two hours for them to arrive for this call. I do not know how they can run a business like this. I called and left a message to speak to someone about the bill, never received a call back for a week. Then when I called them, all I got was serious attitude by Kelly about how I was responsible for the bill and would not listen to my story and then she hung up on me. DO NOT DEAL WITH THEM.

JMF Electrical

(2 reviews)

Fast and quality service! Jesus made it easy to setup an appointment and was on-site on-time and…read moreready to go. He fixed my outlet issue quickly and was a breeze to coordinate with on billing. Good value for the expertise!

What a great experience I had with JMF electrical. I had some power and wiring issues at my house…read more A quick call, great conversation and I felt very comfortable with Jesus and his knowledge. His prices were reasonable, he made me a priority and the work was done right and quickly. I would absolutely recommend JMF electrical

Boston Intercom Group

4.1

(17 reviews)

John and Dan from Boston Intercom recently completed installing an Intercom System in our…read moreBrownstone in Boston's South End. They were fantastic to work with for this project. They were both very knowledgeable and helpful during the process. The quality of the product and service Dan provided was amazing. I would give them more stars if I could for this review! Jim W.

We ran into an issue with our intercom system ringing. John responded to our call quickly and was…read moreable to schedule a technician to visit the same week. Dan was early for the appointment, incredibly knowledgable, friendly and helpful. He was able to quickly diagnose and replace our speaker and made suggestions to improve how the system is working. We'd absolutely recommend and call Boston Intercom Group again if we run into any future issues.

Simplisafe

1.5

(179 reviews)

The rechargeable batteries in the base station don't recharge, resulting in a 3 a.m. alarm--a daddy…read morecome rescue me emergency that should have been a text message. Fun fact: replace them with ordinary batteries and you'll burn your house down. Laugh riot. Every time the internet farts, the entire system shuts down and has to be resurrected piece by piece, like a dying blue-footed booby in need of the rarest, most precious krill on earth. Good luck. What should be a 2-to-4 second delay is a 40-to-90 second lag, letting you know "something" "may or may not have" passed by a camera... last year. Was it Bigfoot? A serial killer? Who knows? Not your security system. Bwahahaha. Cynical me thinks this incompetence is deliberate to force you into their monthly monitoring (which is far more expensive than Ring). The system won't let you view a damn thing without reminding you the tax exists. It's very much: "We have your daughter, here's an ear.... would you like to pay us now? lol" In short: Take $900 out of your bank account, grab a Bic lighter, set fire to the cash, and enjoy the glow. It will be just as useful, and at least it won't wake you up at 3 a.m.

What a joy that I can now rip them to pieces here on Yelp. No wonder their rating is so bad, based…read moreon my own experience they are just TRASH. Here is my experience: I went to their web site and looked at their "packages". Turned out they were "packages of s..t" ! I didn't know yet. I called them to talk about my home security needs. BARK ! I had a person on the phone who repeated himself no matter what I said. I am leaving another company as they increased their monthly rate substantially and fraudulently, but what SimpliShady offered me was much worse. BARK ! He then began to push, apparently thinking I needed that to switch. I asked him to email me the offer we discussed, declining his earlier "Core" offer, which is actually a Garbage Offer. What he emailed me confirmed they are a Garbage Company, with errors, lies, absurdities, and AI-generated slime. I emailed them back, telling them to fix the errors, else I won't switch. More GARBAGE came, fast. BARK ! Then someone wrote that they could not close my account, as I was already enrolled. Ehhh ?? I never enrolled, I don't have an account. Conclusion: I emailed them we need not to go further, I'll go elsewhere. SimpliSafe is simply unsafe. Run by freaks, AI bots, crooks, and liars. Here on Yelp, they are portrayed very accurately as TRASH. I'm going to look for a local company with good reputation. SAY NO TO GARBAGE. You deserve better.

Boston Security Integration

(3 reviews)

I had a great experience with Boston Security Integration. Daniel was consistently professional,…read moreknowledgeable, and thorough. I'm very happy with his work, would recommend.

Boston Security was a pleasure to work with from the very start. Dan is very knowledgeable about…read morethis space, set the right expectations and helped us design a system that met our needs. His team was able to get the install done quickly and did an amazing job fishing wires through our walls and ceilings with minimal disruption / holes. Everything is neat and organized. After install, he's been quick to answer questions and was adamant about us being fully satisfied with his company's work. Our residents now enjoy the convenience of keyless entry - and can even gain entry with their smart phones / apple watch. Thanks to Dan and his team!

Barrett Security and Surveillance

(4 reviews)

Barrett Security was and has been excellent. Fast installation. Worked with us through all our…read morelittle quirks about camera placement and wiring. A year after installation they were available by phone and came by house just to explain something we didn't remember. We would and did recommend them to friends. In short efficient, reliable and price was fair. You will not be disappointed. The Holt's, Brighton,MA

Rick the owner, and his team was a pleasure to work with. work was neat teck support was great…read moreafter the work was completed, and you can not beat the pricing I have recommended him to a number of associates and all were pleased with his work Mark R

Total Security

(22 reviews)

I had just moved into a new apartment, the previous tenants had lost the key to the apartment's…read moremailbox and the building did not do key replacements. So it was going to be a while before I could get a new replacement. I was informed of this when I had one hour before I was unavailable for another 4 hours. So time was limited. My landlord recommended Total security, a company he trusted and he was completely in the right to do so. Freddy Gerard of Total Security came over no questions asked, in the middle of a busy day, and replaced the mailbox lock in 10 minutes. He was respectful, professional, efficient, and did a perfect job. And on top of it all, he gave me not one, but two keys for it. I could have spent up to a week trying to figure this out and there is no telling what mail I could have missed. But thanks to Freddy and Total Security, I was spared of this. I highly recommend you use total security.

I tried calling them to use them for their services when I called I asked if this was total…read moresecurity the guy would not tell me is extremely rude, telling me why should he tell me who he is if I'm the one that called him. What kind of business does this. Sounds like they don't want any make any money or do any services. The guy talk to is a piece of work.

Picky Locksmith

This business is A+ and wildly exceeded my expectations. They were prompt, courteous, highly…read moreskilled and did a professional job. I would be more than happy to use this vendor again and recommend them without reservation. They have a very honest employee onsite who was respectful and completed this job very efficiently. It's hard to find businesses like these in 2024 and I'm glad they delivered.

From the owner: Our team is committed to your safety and security, offering services to install, repair, or replace…read morelocks to secure your premises. Choose Picky Locksmith for dependable and professional locksmith services any time of the day, all year round.

Mass Ave Lock

4.5

(46 reviews)

Small shop right in the center of back bay. I called to confirm opened til 4pm Monday cuz the…read morepicture on google suggested otherwise. I was greeted kindly and got my key copied in 5mins. They charge credit card fees so bring cash!

went to one of those keyme machines in 7-11. one key was deemed "regular" and the other "less…read morecommon". comparison of keyme vs mass ave lock for two keys total: $25 vs. $11 keyme: regular instant pickup, less common shipping, mass ave lock: both instant pickup

Affordable Mobile Locksmith

4.9

(85 reviews)

Nothing but positives here!…read more Needed a fob for a new-to-us Civic and sent the word via Yelp's messaging ... Mati responded right away, came to the house, and did the work quickly for a fair price. Side note: I couldn't open the fob that came with the car because of a stripped screw. Mati tried for measurable minutes at no extra charge! And thanks to his effort, I did manage to get it open later on. Nice guy besides. Will definitely call again if/as the need arises!

Mattie was great. Very communicative as we set an appointment, on time and great price. Explained…read morewhat he had to do to rekey the locks and set expectations (which he exceeded).

SherlockLock

4.5

(24 reviews)

Sam is the best, arrived quick and on time, very kind, polite and professional, identified the…read moreissues quickly and get the job done seamlessly and efficiently In the history hottest day in Boston. Highly recommend

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

Your Neighborhood Locksmith

4.7

(109 reviews)

Great fast service - fixed door lock late at night. Responded immediately and arrived within 30 min.read more

Serge was amazing!…read more Showed up within 20 minutes and got us in! Yard sale saved Highly recommended and great people!

Vivint - securitysystems - Updated August 2026

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Be Safe Boston

E & L Security

Outstanding service. responsive, attentive and pro-active.........I've been a customer since 1994…read more They can't do enough for you.....I've recommended them to many people. They do the job right, not only at point of sale, but with excellent, ongoing service. If you're looking for anything and everything with regard to security, call these people!

The House Watchers

(7 reviews)

In differing capacities, I have been a client of The House Watchers for a number of years, ever…read moresince good friends of ours (now former Winchester residents) recommended Frank and his team to us. We initially used them seasonally when out of state. More recently, upon our recommendation, the company became full time for my parent's Winchester home after my father's fall and their, believed to be temporary, move to respite/assisted living. HW monitored my parent's home weekly for what turned into two and a half years. Weekly reports were provided and my parents, and later us family, were able to feel confident that the house was in good hands. My father has now passed, and the house recently sold, but The House Watchers continued to check on it until just days before the RE closing. Thank you!

Over the past several years, whenever we've done extended travel, we've asked Frank and his team to…read morekeep watch over our house and autos. They're experienced and knowledgeable, reliable and thorough, and provide a weekly multipage status report via email. The peace of mind is invaluable, particularly on days when the snow is deep, the temps are subzero or the power is out. We highly recommend them!

Wayne Alarm Systems

3.6

(23 reviews)

Met with Barry the salesman. He spent a hour going through my house showing me where he thought…read moreare the correct areas to protect my home. He did not upsell and was very matter of fact and professional. I've delt with Wayne alarm years ago as I was a time Firefighter and this company was servicing a residential are. They where then and they still are very skilled at the work the do. Joe was the technician who came and Installed my alarm as promised on the date picked out. Joe was fast and very professional and knows his stuff. He evidently has been doing this for a very long time because he had no issues understanding what Barry and I agreed on as far as placement and execution of alarm Installation. I am extremely pleased with the work Joe did. Joe even got back to me in the early evening to make sure I was happy with alarm and that I understood how to operate it. I did have a couple quick questions and Joe answered them perfectly. Thanks Wayne alarm for everything. I appreciate you making my ho.e extra safe now. To many times do I read about Breaking and enterings as well as home invasions. I and my family feel very safe and yes satisfied with your great work. Thanks again! And thanks Barry and Joe ! You guys are great !

5 Star rating for Ryan Barry and the team at Wayne Alarm. I worked with Ryan for 2 weeks to get the…read moresystem up, running, and passed the Burlington FD inspection. Ryan had to coordinate the service team, install team and then back to the service team so they could be there when the Burlington Fire department could be there for this extremely complicated commercial grade alarm system in a residential home. Ryan was professional and knowledgeable. He recommended a path to get the system working. He understands both the service and installation sides, as well as providing excellent customer service. My thanks also to Ryan D and Lisa for the communication and customer service. Thanks to Chris from service and both Dave and Joe from the installation team. Ray Boutin, REMAX Innovative Properties

Boston Security Integration

(3 reviews)

I had a great experience with Boston Security Integration. Daniel was consistently professional,…read moreknowledgeable, and thorough. I'm very happy with his work, would recommend.

Heritage Smart Technologies

(2 reviews)

Rob did a great job mounting a TV in our living room. He…read morewas easy to work with and accommodating to our needs. He was knowledgeable and flexible. He made sure we were satisfied before he left. We would definitely use Rob again when the situation arises.

The Heritage Smart Technologies team expertly hung two TVs for us, cleaned up after the work, and…read morethen explained how everything worked. Everything from the quote to day of and follow up was top notch and effortless on my part. A great experience all around!

Abel Security & Concierge Co

John the owner has taken care of my every security need for the last 5 years. I could not recommend…read morethem enough. These guys will keep your, your property and your business safe.

Chromasonic Tv

4.3

(15 reviews)

I am lucky I found Chromasonic to repair my 65" Samsung flat screen TV . One day I was watching TV…read morewhen the screen turned black and kept power cycling itself. It was only a 5 year old high end Samsung TV and they don't make that model anymore, and similar new ones are much more costly, hence I wanted to attempt repairing it. I called Dave and gave him the model number, he said he can take a look at it and if it's possible to fix he will let me know. I got a call from Dave informing me that he fixed the TV and explained in great detail about what was the problem and how he remedied it. Dave has a very positive and welcoming attitude. The repair cost me 1/8th of a new 65" TV and I am glad I have my TV back! Why put it in a landfill if it can be fixed right? I hope other people try to fix things before sending it to the landfill. Thanks Dave!! 10/10

I have lived in Needham for over 40 years and have always purchased my TVs from David (the…read moreowner)....the most recent purchase resulting in my old plasma dying on a Sunday....1 call and Dave was able to set me up with a new TV that day (Sunday)....remarkable and best service I've ever had. Would not shop anywhere else....prices competitive and customer service extraordinary.......

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