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    Boston Intercom Group

    4.1 (17 reviews)

    Services - Boston Intercom Group

    Electric inspection

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    2 years ago

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    4 years ago

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    6 years ago

    Never responded to my email, took multiple weeks to call back, and were super rude and unhelpful on the phone when they finally did call.

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    7 years ago

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    9 years ago

    Best intercom specialist in Boston. John and his right hand man Dan are the best. You can't do better than these guys!

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    8 years ago

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    9 years ago

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    10 years ago

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    John C.

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    10 years ago

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    11 years ago

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    John C.

    Thank you Ethel!

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    10 years ago

    John was great in working through pricing with me and Dan did great work on the install. Very happy with my new video intercom. A+

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    10 years ago

    I just renovated my apartment in Beacon Hill and my intercom was not working. Boston Intercom had it working within a day. Great Job!

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    John C.

    Thanks Irene!

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    Alarm New England

    Alarm New England

    2.0
    (16 reviews)

    I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

    I am 70 years old and this is probably the worst company that I have ever experienced dealing with…read more There monitoring service is actually worst than the products that they install. False alarms that they can't correct without hundreds of dollars in extra charges and long wait times to get resolved.

    TSP Smart Spaces

    TSP Smart Spaces

    4.4
    (33 reviews)

    I'd always been afraid to stop in and use their internet cafe. The idea of working in an Apple…read morerepair place intimidated me a bit. But when the latch on my laptop busted, I finally stopped in. I opted to drop in here instead of making an appointment or waiting on line at the Apple Store. (I'd already stumped the Genius Bar with a problem with my iPod Touch, so I wasn't eager to wait in line for a dead end again.) There was no wait. I explained my problem, paid the $30 bench fee, and was told I'd get a call from a tech in one or two business days. Got a call the next day, explaining that they'd fixed the problem quickly and that my computer was ready for pickup! No additional fee, no long wait time. Sure, my issue was a simple one. But at other places, it might have sat on a shelf for a while before anyone had time to look at it. I'm completely satisfied with quick turnaround and courteous service. Wish I'd used the internet cafe now...

    Often I'll dip out from tiresome shopping by plugging into this portal to the metaverse on Newbury…read moreStreet. They have a free wi-fi network that also covers Sonsie, BAC, Trident and a few others. If you didn't bring your compie along, they've got half a dozen Macs to play around on. The small, light blue space is somehow airy and comfortable. They have a few beverages, but are no cafe by any means. I speculate that being an authorized Apple repair center actually pays the bills and the other stuff is just to have the distraction of people and have some sort of human contact. They also sell basic Mac accessories. Can't say much about their repairs, but the staff that I've interacted with are pleasant college kids who play non-offensive music, so work can be done. By the time you reach this end of Newbury it's a nice respite from the heat and weariness and an easy alternative to my couch-cum-office.

    Boston Intercom Group - electricians - Updated August 2026

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