Great business to work with. Very clear communication, and can work with you to get the right service done. Puccio Electric installed an electric range for me, and saved me a ton of money by realizing that I didn't need a full electric service upgrade. They recommended a less involved job of just wiring in an extra electrical socket for the new range. Special shout out to Tony for the helpful frog. I owe them my future business and will be calling them again. read more

With the caveat that it's difficult to schedule time with them (because they're so busy), I'd highly recommend Puccio Electric. I had a challenging wiring problem (undetectable via instrumentation due to metal in walls) that my first electrician refused to fix, but Puccio was able to resolve (although it took two visits). While at my home, I also had them address some minor issues (e.g., 1 outlet replaced, 1 junction upgraded to light switch) in addition to the main wiring problem. The team was friendly, professional and cleaned up after. They told me up front what their hourly rate was and warned me in advance what the total cost might be. The final bill reflected that rate/estimate (and minimal materials cost with expected hours) so I feel they are very honest. As other reviewers have mentioned, they are expensive (initial visit / 1st hour is about 300$, but less after that), but I can tell you that a good electrician is very hard to find and they are worth it. If you have an urgent problem or are on a tight budget, you may wish to look elsewhere, but if you want excellent electricians and are patient, use Puccio. read more

We had Puccio upgrade our electric service to 200 amps last year, along with some other minor work. John and his team were very communicative and responsive, and were able to provide us with a quote just from photos. The price seemed high but when we got additional quotes from other companies, Puccio was comparable or less expensive. They were able to schedule the work quickly (important since we were moving into a new home) and it was done incredibly fast in one day. One of the other contractors we had on site even remarked how efficient they were. We'd definitely use them again for any future work. read more

Gotta give some public appreciation to John... I switched out a tiffany lamp for a more modern one in my kitchen. Worked awesome until I realized that the tiffany was controlled by a pull chain and the newly installed one needed a switch. Contacted Puccio by email with pictures and details; was contacted back very efficiently. Bottom line - because of the placement of the light fixture (within cabinetry), the cost to put in a switch was going to be very expensive. John patiently explained why and... it made total sense. He told me that if I still wanted to job done, he'd arrange for it but... instead he recommended that I aquire and install a simple blue-tooth switch. After hearing about my "weekend warrior" skills, he was confident that I could do the change-over quickly and safely. Then, he emailed me a link to the very device that he'd recommend I acquire. He gave me his time, his opinion, and the extra mile despite the fact that I did not become a customer.... yet... Because of the integrity, I'll be calling back for a future project that I have in mind.... read more

Puccio saved my butt! A tree fell on my power line damaging the external conduit to my meter (my terms are not to be trusted.... Puccio Electric will know all the correct terms!) leaving me without power (and with two young kids... not the tree's fault of course) in the middle of a heatwave! I spent an entire morning calling every electrician in the phonebook (yelp, duh) and after being given the estimate of 'weeks' by nearly every other company, John said he could take care of my issue in the next 24 hours. He sprang into action, his team finished on schedule, and I couldn't be happier with my result. John was kind, understanding, communicative and fair throughout the process. As a resident of Medford, I feel lucky to have a company that is ready to prioritize members of their community who are in a tight spot. Thank you John and Puccio Electric! read more

Great service, great electricians. Fast response and the job was done the same day. I would recommend.

They were the best, came out to our house the day we called and helped us fix a very old problem. My husband and I didn't know how we were going to fix it. Thank you so much for being there for us. read more

The electrician answered the phone! Someone actually answered the phone! I've called about 10 others and nobody answered their phone in the middle of a workday. Also, it was not a 3rd party. I got to speak to the actual electrician. Basics, right? John is efficient, friendly, prepared, and up-to-date on technology. I call him to install a light, which I thought would take him 2 minutes. Simple stuff. He set up an appointment on Google Calendar and said it would be helpful if I send pictures. So I emailed pictures to his very professional email account. Anddd... it turns out, due to the ancient wires, it would take a LOT more time and money to do it right (otherwise, risk a fire hazard). I decided not to install the light. He did not charge me anything for this free diagnostic. read more

I can't recommend Puccio Electric enough. They had great customer service from start to finish and clearly take pride in their work. I had three ceiling fans and an outlet behind a wall-mounted TV installed. The electrician (I can't remember his name and it's killing me) was patient and thorough and took the time to explain what he was doing and why, to me. I will definitely call them next time I need any electrical work done! read more

I called Puccio Electric this morning to install a bathroom light and they were able to squeeze me into their schedule and install the sconce the same day! It was great to get this done and the electrician and his apprentice did great work and couldn't have been nicer. Thanks for the outstanding service! read more

Good service, very happy with results, but quite expensive for what it is offering. I would suggest you do not rely on the initial quote for your total expenses and make sure you know EXACTLY what you will be paying for before you sign. read more

Puccio installed a ceiling fan in my condo, they did a great job and were there exactly when they said they would be (amazing for the trades). The owner explained how the charges work ahead of time and is very customer focused. They aren't the cheapest around but they have integrity and I would highly recommend their services. They clearly value their customers and are looking for repeat business. You will not be disappointed. read more

Fantastic electrician- we installed state of the art lighting, smart tvs and did an entire electrical update of our apartment. Puccio is on top of the technology and we installed some sophisticated lighting, sensors, and we love our TV in the bathroom. Great workers, polite, neat and knowledgeable. We highly recommend him for your home tv, home theater and all electrical work. read more

We are in the midst of renovating our bathroom. I am pretty handy, and over the years have wired and/or rewired numerous switches, outlets and small appliances in the house. We bought a combined bathroom vent/heat lamp to replace the old ceiling vent, that I thought I could install and rewire myself. I soon learned I was in over my head and I needed a licensed electrician immediately, since the project had come to a standstill and couldn't proceed until the wiring was complete. Enter John Puccio of Puccio Electric, and his brother Tony. I had contacted a dozen or more electricians by phone or email, all of whom said they were booked for a week or more. But when John answered my call he understood the bind I was in and said he could move some jobs around and have Tony at my house later that afternoon. When Tony arrived, he assessed the situation and new appliance, called the manufacturer, and shared with me that it was a more complex project than either of us had initially imagined. But Tony immediately created an electrical plan and began digging in. He couldn't finish the work on day 1, but returned first thing the following morning. He knew how much of a perfectionist I am, and gave me options along the way of doing things the quick way or the long way. In the end, Tony's work was perfect. And as an added benefit, he allowed me to observe him while working, all the while answering my questions and sharing with me tips on electrical work. The attached before and after photos of the switches and switch boxes are just a small portion of the job, but those who know what they are looking at can appreciate the work and the masterful job done. read more

We didn't end up using their services, but we had need for a rush service and they got back to us very quickly when they knew they couldn't serve us. I appreciate the professionalism and honesty. read more

Am happy with the service and they came quickly to install the Tesla charger. The guys that came to my house were very professional. I would use again. They came in and were right on the quoted price. read more

John and the team made a return visit to replace our antiquated indoor and outdoor timers with an Alexa-enabled, mobile-phone enabled, Caseta Smart Home Lighting system. The team again was patient, thoughtful and consultative, and again I would not hesitate to recommend John and the team. This piece of work was not about basic electrical work, running wires inside the walls; this project was more about effective use of Smart Home technology which the team understands very well. read more

John Puccio must be the most responsive tradesman we have ever engaged: he calls back promptly and someone seems available within a fews days, a week at the most. Two of his crew have taken care of two different punch lists, arriving on time, working neatly and quietly, certainly within my own estimates of materials and costs. I have been recommending him to friends, one of whom is general contractor. read more

They came out and did a great job replacing our fuse box. They're number one concern was safety for us and pointed out our old fuse box was burning wires and we wouldn't have known. They were prompt and professional! read more

So glad I hired Puccio to install my Tesla Wall Connector! I called a number of electricians for quotes and John was the most responsive and right inline or lower than others in Eastern Massachusetts. The two guys from his team he sent to do the work were very professional and explained everything they would need to do before starting the job, and gave me various options on placement and finish work for the outdoor wall unit. Upon completion, they cleaned the entire work area (would never have known they were there!), and walked me through all the work that was done. Coincidentally, my washer/dryer unit had just bit the dust and I needed an additional 110 outlet installed in the laundry room to run the new washing machine. The wall connector install took less time than planned so they kindly installed the laundry room outlet even though it wasn't originally scheduled - saving me a time and the expense of an additional service call! I would HIGHLY recommend Puccio Electric and will definitely use them again should I need an electrician. read more

Boy am I glad to have found Puccio Electric on yelp. John was attentive to my calls, fast, reliable, good quality work and affordable. I have found my go-to electrician! read more

There are not enough stars, nor enough words of praise to thank Puccio Electric. I had a small job that needed to be completed asap, before back surgery in two days. After calling approximately 15 electricians, I found this firm. They personally answered the phone. No other firm did. They fit me in between jobs that day. (I might have sounded a bit stressed!) John, the company owner, assured me that I would love the team he sent out, Anthony and Felipe. I did. I received a call to confirm their scheduled arrival. They arrived on time, were professional, friendly, courteous. They completed the job in record time. I am so incredibly pleased. I look forward to working with them in the future and would highly recommend them! read more