This is the second time I have hired E/R Electric. They made themselves available almost…read moreimmediately, after ordering the needed equipment, and installed so efficiently they were in and out in less than an hour. He went above and beyond to help with a couple of extra things at no charge. Highly recommend!

If I could give zero stars I would do so for both shoddy work and the horrible response when…read moreconfronted with the electrical issues created by this supposedly licensed electrician. E/R Electric (Eddie Rodgriguez) was the electrical subcontractor for my bathroom renovation project and installed a Panasonic Whisper-quiet exhaust fan with heater. He instructed my wife and I to "never run the heater and the exhaust fan simultaneously or you will burn up the motor". I should have questioned this at the time but was busy dealing with other major issues with the renovation. Well.. after the fan burned up for accidentally switching both on at the same time, I called a local electrician since we had other electrical work in the house to be done. The electrician who responded had to do a bit of research including discussing the issue on the phone with Panasonic customer support, and ultimately determined that the fan was wired incorrectly and installed with two hot wires connected (one for each the heater and exhaust) instead of a single hot wire to both as clearly spelled out in the wiring instructions for this fan. As this is a $400 fan, my new electrician suggested we reach out to E/R Electric, as he assumed it would save me money in parts and labor, fully expecting that Eddie Rodriguez would want to know he installed it incorrectly and fix the problem out of professional courtesy. Well this was the only thing my new electrician was wrong about, as Eddie reacted like a real jerk instead-- he refused to come and look at the issue, refused to speak to my new electrician, and basically just refused to be a decent person let alone a professional. So I paid nearly $2000 to have this repaired by the new electrician who was shocked at the response I received. He also found electrical code violations by E/R including multiple buried / hidden junction boxes and other technical shortfalls. Hopefully Eddie reads this and will learn to install these correctly, because now that the fan is wired correctly we CAN run the exhaust fan and heater simultaneously after all!! The entire situation and findings were so shocking that my new electrician has suggested I file a complaint with the state licensing board, which I am considering. Bottom line...DO NOT USE THIS ELECTRICIAN.

Our electricity was flickering in an unpredictable pattern, with some outlets/switches on the same…read morecircuit working while others didn't. Finally, the power failed utterly to the problem circuits. Markarian sent Brandon Hill over in 15 minutes -- yes, FIFTEEN. He listened carefully to our description, gave his opinion that it was a utility problem, but that he would test for other possibilities first. After testing some of the circuits, he gave his hypothesis that we were having a phase problem: one of the two lines into the house was not supplying enough voltage. He tested the meter outside, showed us the low voltage on one line, and explained how the lines feed the circuits in a pattern that would cause the unpredictable outages. He also took pictures. He stood by while we called Eversource to make sure that we could answer all their questions. From initial call to final diagnosis, everyone at Markarian was efficient, courteous, and helpful. Brandon was friendly, professional, and easy to talk to and understand. I would recommend Markarian without hesitation.

Charged me around $3,500 for a job that took around 3.5 hours and still wasn't right.read more

Had the opportunity to visit this gem of a destination held by the kindest shop owner. All your…read morefireplace needs, and more, are covered here!

Amazing selection of chimney hardware and period lighting. A great find for anyone who loves…read moreantiques.

Excellent, excellent service, selection of beautiful lamps and light fixtures . We also purchased…read moretwo ceiling fans, My first choice store to purchase electrical . They also have fabulous lamp shades!!!

Wolfers may be on the pricey side of things, but damn, the things they offer are pretty to very…read morenice, the lighting showroom is better and better located than many others options. I like all the people who work here a great deal. They have always been helpful and accommodating as seemingly possible. Good for the designer, architect, homeowner, or electrical contractor in you.

Terrible customer service, as many others have noted. After being helped briefly by a staffer, we…read morewaited and waited and waited to actually purchase the items we were asking about, only to have her help other customers that came in after us and never once acknowledge us patiently waiting. When we finally got to ask about what they had in stock, they had to order the real lamps, but they had "dozens" of the slightly different knock offs "they had designed for us" (e.g. got in china off the back of a truck). Very shady place, and super unhelpful staff. Use it as a showroom, and buy online, you'll get a better deal and probably get it faster.

Their prices are high. Let's just start there…read more Every time I've gone to buy a lamp shade (at least a half dozen times over the past two years), there hasn't been a soul around to help me. Not that I *want* or *need* it, but you'll see my point shortly. So I stop by recently to get a shade. I chose to do this rather than go to a box store because I wanted to do my part and support a local business. So I go into the basement to pick a shade for a lamp I just bought at a flea market. And for the first time ever, I actually *see* someone working down there. The saleswoman is waiting on someone already and since I don't really *need* her help, I pick a shade out myself. I do what most people do -- I try one shade and put it back. Pick out another, put it back. I was handling the shades delicately and putting it back where I found them. The lady then proceeds to speak to me as if I were a 5 year old and talk down to me and chastize me in front of the customer that "if [I'm] patient, I'll help [you] in a moment.". I thanked her for her offer and said I can pick one out myself. To which she nastily replied that "that's not how we do it here." Really? Hmm... interesting, I thought. Considering that every time I've gone there, no one has ever asked me if I needed help. Ever. I proceeded to find my shade but after 5 minutes of the saleswoman's eye rolling and sighs every time I picked a shade while she helped that other woman, I just couldn't take it anymore. I'm a woman in my 30's, so I'll be damned if someone will treat me that way. So I took my lamps and left. Paid for one shade and drove to Target. Bought another shade for a hell of a lot less and had enough left over to buy some cute accessories for a new dress I just bought. So much for trying to help a small business in a down economy. And I highly doubt I will go back.

Patronizing a local business often involves tradeoffs, but not here. Reasonable prices, high…read morequality, great designs, and friendly, knowledgeable serive. If you see something that's close to what you want, ask about it--many of the display items offer different finish, size, color, and globe options. If illuminating your home with a sense of style is what you seek, this is a great choice for lights and ceiling fans.

Cute local lighting business by the water in Newburyport. We went in there so my dad could check…read moreout their lighting options and get ideas for his house in Virginia. He didn't buy anything but did leave with a catalog. They are very friendly there, knowledgeable, and helpful. Great definition of a well run local business. The place is crowded with all types of lights - hanging, chandeliers, lamp posts, wall lights, in door lights, outdoor lights, weather resistant lights, etc. Go there to get ideas and talk to the knowledgeable staff. It's pretty expensive stuff but that's because it's high quality and many are made in the area. They also have a bathroom and will let you use it (unlike the Visitors Center/Chamber of Commerce!)

I love working with Harry! I have brought him my antique lamps for rewiring. This is also a good…read moreplace to get new shades.

I had a wonderful experience getting new shades for lamps I inherited from my Mom. Harry was…read moreconsultative and I'm thrilled with my 3 new lampshades! Plus, he's repairing two of my lamps. I learned so much from him today and I agree with another review that said they don't make people like Harry anymore. he absolutely knows his business.

If you want a true expert in antique lighting look no further. He has amazing inventory of one of…read morea kind items and a discerning eye! We have been dealing with Tom for over 20 years!

Very professional and very generous providing the time needed to answer questions about lighting.read more

I would reccomend Castle Electric. They came when they said they would and did my rewiring job for…read morethe price they estimated. They also cleaned up nicely afterward. Nice people, too! It's really good that they always have someone there to answer the phone during the day. They also text you to tell you who will arrive at your house and when.

As an update to my previous experience, talked to one of the managers owners at Castle Electric. I…read moreappreciated they took full ownership of what happened. They did a partial reimbursement of the costs but also shared they are a company that looks to learn from these events and made it a learning point for all their staff on diagnosing tricky electrical issues.

Pains me to write a poor review, but sadly their service has degraded substantially over time…read more Colman used to be great, now it seems they are just electric drifters. We had an electrician come to diagnose arc fault issues. - The electrician reported that the issue was due to a particular AC using too much amperage. But when we unplug the AC - issues still persist. - The electrician claimed (without measuring anything) that the AC used 20A, but the label says 11.5A - The electrician ended by recommending I pay $5000 to upgrade the Amperage for the entire apartment I immediately called the office so they could send a different technician to re-evaluate. They stonewalled me, refused to re-evaluate the issue, or admit the absurdity of the issue First call cost $360 (already very expensive) and Colman refused to send anyone to reinspect the issue or issue a refund.

William and his assistant came by yesterday afternoon to install our vanity lamp in the bathroom…read more The job was quickly done. Friendly and professional.