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    Viva Nails & Spa

    2.9 (227 reviews)
    ModerateNail Salons
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Viva Nails & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Viva Nails & Spa Photos

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    Recommended Reviews - Viva Nails & Spa

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    Manicure

    I usually come here and get good service. But I will not be returning. Got a mani and pedi gel.... Had to ask for toes to be corrected, the girl left the white polish so bad and streaky. Then with my hands it felt so rushed and the sides had no polish.... Looked so terrible. 0/5 stars. Asked to get it corrected and she just tried to conceal w more chrome and it still was so ugly and noticeable. Wanted hearts to be added for valentines and they were so ugly. Just gave up at that point and asked for them to get taken off. Ugh wtf is wrong w the staff?? They used to be good there.

    Polish does not go all the way to the back of the nail.

    My technician was more concerned with gossiping with the other employees, texting on her phone and hurrying than doing a good job on my nails. She said I was picky because I asked her to paint the polish to the edges and get a piece of sand off of my nail that she had painted into the polish. I'm really not a picky client, but I don't appreciate her being rude, distracted and impatient. This is the second time I have been here and I have not been impressed. My nails are going to grow out in a week instead of 2 to 3 because she didn't paint all the way to the back of the nail and she made the nails a weird bubble shape. The ends are also very rough. I hope now that she has quickly finished with my nails she can get back to her conversations, gossip, and her phone.

    I went to this place a few times, by myself and with friends. I usually get SNS and twice I got  pedicures. Second time I got a pedicure, the lady cut my big toe, that got infected later. I went  to Viva Nails yesterday. I walked in at 5:05 PM. I broke only one of my nails and needed to fix it. I understand it's was before 4th of july, and they were busy, but it's not the long wait that upset me, it is the rudeness.There were people who came way after me and got serviced... There was a lady sitting across from me, waiting for somebody to do her SNS. She already picked out her color, they brought her the powder, and she was sitting there for at least 30-40 minutes waiting. She finally got up and just left the place. Now the time is around 6:30 PM. The salon is closing at 7-30 or 8:00 I believe. The nail technicians stI went to this place a few times, by myself and with friends. I usually get SNS (powder dip) and twice I got pedicures. Second time I got a pedicure, the lady cut my big toe, that got infected later. I went to Viva Nails yesterday. I walked in at 5:05 PM. I broke only one of my nails and needed to fix it. I understand it's was before 4th of july, and they were busy, but it's not the long wait that upset me, it is the rudeness.There were people who came way after me and got serviced... There was a lady sitting across from me, waiting for somebody to do her SNS. She already picked out her color, they brought her the powder, and she was sitting there for at least 30-40 minutes waiting. She finally got up and just left the place. Now the time is around 6:30 PM. The salon is closing at 7:30 or 8:00 I believe. The nail technicians started to leave for the day one by one. We were just sitting there, watching them leave. The nail technicians walked past me, never said hi, never said bye, never said that somebody will be with me. Pretty rude I would say, but whatever. After waiting for 1 hour and 30 minutes I went to talk to the owner. He told me: "she will be with you" and pointed at the airport at somebody. I went back to my seat, waited for another 5-10 minutes, got up and went back the owner again. On my THIRD trip to the owner I finally asked him: "Whom?! To whom are you pointing? You said three times that somebody will be with me. I want to know to whom are you pointing at exactly?" Believe it or not the owner was laughing every time I would approach him. After I've been sitting there for 2 hours to fix ONE NAIL without a single nail technician even looking at me, somebody finally came over. The "nail fixing job" took exactly 5 minutes. The summary: I walked into the salon to fix one nail (SNS (power dip)) at 5: 05 PM and walked out at 7:15 PM. Also, I really don't think that they sterilize their equipment at all. I saw that the lady who finally fixed my nail, took her little drill bits out an Altoids box and put them back in after she was done. They don't even pretend to clean or sterilize anything. The whole place can use some good dusting as well. Just not clean at all. P. S. Did she do a good job? LOL! Two hours of wait for this! LOL!

    She didn't touch my heel!!!!!!!
    Shawn P.

    I went there today for a pedi and nail fill in. The lady that did my pedi didn't touch my heel at all!!!!! She talked the entire time!!!!!! I didn't let them do my fill in because I wasn't please with the pedicure!!!!!

    Front building
    Precious J.

    I'm new to the area and was looking for new nail salon. I walked in and asked the gentleman at the front counter how much for fill in and the wait time. He replied "It's a lot of money". I asked again and he said the same thing. If you are a person of color please don't go here! This establishment feels that people of color are unable afford to go here.

    Suppose to be ombré but where? I should of taken a photo of how they looked before I filed them
    Lauren L.

    This is not my first time coming to this location, but I haven't been in a while and today reminded me why I stopped coming. My service was worth what I was charged. My feet came out amazing but my nails I do not like very disappointed. Now I see why people are starting to do there own nails at home. My nails were rushed and I just don't like them I paid $130 just to come home and reshape and file my nails to look like something. This was my last sns mani and gel pedi before I give birth and I was expecting more. I also got a "deluxe" pedicure which seemed like a BASIC pedicure. I did not get hot wax, stones or nothing that felt like a deluxe I didn't even get a massage. Very unhappy and not satisfied. I will not be returning.

    Gel manicure   They always go above and beyond to meet my expectations!!!!
    Christie G.

    I'm so impressed with this salon!!! I've been a customer for 3 years and have never had a bad experience. I would bet the people who have complained on here didn't complain in person. From what I have witnessed and seen with me personally they always go out of the way to fix anything wrong before you leave. I just recently got a gel manicure and love it. My 3 small daughters also got one and they turned out perfectly!!! My one daughter was very squirmy and the lady repainted her nails 3 times to make sure they were perfect. There's not a single complaint I have. VI and Tony always have looked out for the customer and take great pride in everything they do.

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    15 days ago

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    2 months ago

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    2 years ago

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    3 years ago

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    1 year ago

    Have always loved my nails after having them done here! Tony is always so efficient end friendly.

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    1 year ago

    Always a great experience - nice atmosphere and quality work ! I love the choices of colors available

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    2 years ago

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    6 years ago

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    1 year ago

    Love this Spa! My mani and pedi was great! Great conversation, she took extra care and wasn't rushed. I will definitely be going back!!

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    1 year ago

    Mai is awesome, she always does a fantastic job on my nails!! Booking an appointment is easy too.

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    2 years ago

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    1 year ago

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    8 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    2 years ago

    SNS and pedicure with Lynn. I cannot complain, she is professional, positive attitude and she does excellent work.

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    2 years ago

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    2 years ago

    Pedicure was great. The conversation was delightful. The atmosphere was soothing. I would highly recommend.

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    4 years ago

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    3 years ago

    Great atmosphere where you can relax and be pampered. Very relaxing, clean and efficient spa experience.

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    4 years ago

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    2 years ago

    Amazing salon! Have gone since they opened, they treat you like family. Highly recommend to anyon.

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    3 years ago

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    Page 1 of 6

    Ask the Community - Viva Nails & Spa

    Review Highlights - Viva Nails & Spa

    Mai is awesome, she always does a fantastic job on my nails!!

    Mentioned in 4 reviews

    Read more highlights

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    Concord Nails Spa - Ask for Lula! She's the best!

    Concord Nails Spa

    3.3(124 reviews)
    4.0 mi
    $$

    It has taken me quite some time to write this review. About two months actually. I wanted to make…read moresure that I was being fair and not writing from pure emotion. According to my previous reviews I have been a loyal customer but unfortunately no longer. I've always loved the service from the nail techs as well as the owner, Jason. For this appointment, I scheduled in advance in order to get my favorite nail tech. I learned my lesson before when I walked in and had to go with another nail tech because she wasn't available. While I waited for her, Jason offered to take my nails which he did, no problem. After finishing he placed a sheet of paper in front of me filled with handwritten names and phone numbers. He pointed to my name and asked if that was me. I happily replied yes when I recognized my phone number. He then proceeded to tell me that I had written a bad review and I needed to take it down. Taken aback I asked him to repeat it. He did. I informed him that my review honestly captured my experience and I was happy to update it. I asked him if he addressed my concerns. Rather than acknowledging my concerns or even apologizing, he continued to state that I needed to take my review down. At this point I felt bullied because I realized that this was likely something he has done before which means that the reviews are not an honest reflection of people's experiences. He went on to tell me that I could not be serviced unless I took the review down. I asked how much I owed him for taking my nails off and promptly paid him cash. I then walked out and headed to the new nail salon that just opened by my house. I hadn't gone there yet because I was willing to drive the 30 minutes to come here. This was my last trip to Concord Nail Spa. I'm very disappointed and shocked to learn that Jason, the owner bullies people into writing the reviews that he wants. He said that I should have come to him first and I actually agree with him. Had he responded to my concerns I would have done an update acknowledging that. Instead, I'm documenting this experience.

    I wanted to like this nail salon because almost all the nail techs are black women, but it's a no…read more Their prices are fair. The work is decent but could be tightened up a little bit. I got a full set of acrylics - medium almond w/gel polish. My nails started lifting and popping off a week after getting them done. I've never had my nails come off that quickly. I went to get one of the popped off ones fixed. The male nail tech was rude. He got upset because I didn't remember the number and asked for a book to see. Then he didn't match the shape. When I asked him to fix it, he got an attitude. My nails were pointy almond and he made it round almond. I also had to tell him to make it the same length as the other ones. Another attitude.

    Photos
    Concord Nails Spa - Front

    Front

    Concord Nails Spa - This is 1.5 days after. How is an owner ok with this? Disgusting.

    This is 1.5 days after. How is an owner ok with this? Disgusting.

    Concord Nails Spa - Near Freddy's restaurant by concord mills

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    Near Freddy's restaurant by concord mills

    Freecoat Nails - 48 hours after.

    Freecoat Nails

    3.1(19 reviews)
    4.1 mi

    this is the best experience I've ever had with the quality of service and products when getting my…read morenails done. My nails had become so brittle that they were constantly breaking and splitting. I went in for a manicure with Juliet and she did a beautiful job on my nails. The product itself strengthened, my nails and within two weeks they had been strong enough to grow out. And for the first time ever, the a full two weeks without a single chip! I've literally never had that happen before with any type of polish.I've just had my second manicure there, and I am absolutely thrilled with the vibe of the place, the service, and the product. Also, the front desk receptionist is super friendly, and always a delight. Plus, free mimosas!! What more a person want?

    EDIT: Coming back because not only did they show no grace with my situation when I asked to…read morereschedule (which I accepted and planned to move on with my life). The lady at the front desk told me they charged me a tip ($27.50 turned into $38.50) that I did not authorized. Tipping for a service I never received? That is stealing! I tried to resolve this over the phone 3 times but the manager never contacted me. This is a matter of principle, poor customer service, and lack of empathy for a business I supported for years. I have never had this issue with any business before so I am honestly shocked by this. Original: Love Eugina for pedicures but hate their cancellation policy. I've never needed to cancel before but the one time I have to because my daughter is sick and have to stay home, they still charge me the half of the service. I'll just do my own feet at this point.

    Photos
    Freecoat Nails
    Freecoat Nails - Paint air bubbles

    Paint air bubbles

    Freecoat Nails - The chips after four days.

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    The chips after four days.

    Premium Nails & Spa - Nails

    Premium Nails & Spa

    2.8(39 reviews)
    0.4 mi

    Highly recommend 10/10 for services always does a great job. The staff is super friendly and they…read moredo a great job on whatever design you want. I've been coming here for almost 2 years and I'm never disappointed with whatever I get

    Went in on the weekend- asked if they could serve patrons in wheelchairs, and if not it would be ok…read moreas we still had a walker and the customer wasn't wheelchair bound. They indicated they could not do the wheelchair as neither wheelchair specialist on staff was working that Sunday. I said that's ok. Everyone came in and we asked if it would still be ok to get a regular pedicure. Was told yes with a 30-40 minute wait. That was fine, so we sat down and i went to get the walker while they waited. Upon returning, was told that they could no longer serve us as they could not serve those in wheelchairs today. I said we could do the regular one still, as i had already indicated, but they said "you don't know what it's like" and that it was for safety reasons. When asking why they gave us a time if they couldn't serve, they explained since the owner wasn't there it was harder to make decisions. I definitely understand the safety aspect certainly, or their liability concerns, but the frustration was 2 fold both from their inability to serve someone in a wheelchair, and further, the poor communication. I also would not want someone to be hurt, though I would not have put someone in jeopardy in that way either, but the situation as a whole was not handled well, and not a place that we will be going back to as we will look to find a place that can better accommodate.

    Photos
    Premium Nails & Spa - Reciept

    Reciept

    Premium Nails & Spa - NEVER was it mentioned that gel polish is a $15 add on!!! Absolutely ridiculous place

    NEVER was it mentioned that gel polish is a $15 add on!!! Absolutely ridiculous place

    Premium Nails & Spa - Horrendous

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    Horrendous

    Viva Nails & Spa - othersalons - Updated May 2026

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