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    Visionworks

    3.4 (66 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Visionworks Photos

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    Recommended Reviews - Visionworks

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    My prescription is -1.5  Why was I given .75 contacts incorrectly by the doctor? Then not helped by the staff. Horrible experience.

    I am beyond frustrated. Not only was I given the wrong contacts after my appointment and didn't realize until I was having trouble seeing driving at night (scary) but they never called back after I spoke to a rep about correcting my order. Then in addition to not shipping my contacts directly to me as I requested they ordered the contacts to the store so I have to go back in to pick them up. Not returning here. Horrible

    I bought glasses with them and they offered a second one 50% off. I thought I would be able to use them if I messed up the first pair after 3 years I finally used messed up my first pair only to find out one lens didn't transition in my second pair manager was unavailable at the time I went in so as instructed I came back when the manager was there only to be told she couldn't help me. inspect your backup before it's too late they give out faulty glasses when it comes to these dealssad service.

    Glasses
    Dabney C.

    I came here to take my little niece for an eye exam and to check out some glasses. I have to say that it was a fairly long wait and then nobody really came over device to help us right away. But on the positive side they did have a nice selection of glasses and the glasses were very recently priced. And they have good hours in terms of their schedule. So I would say this is a fairly average place to go For your glasses. If you don't mind waiting quite a while that is.

    After a disaster at Nationwide vision, fell into this wonderful eye oasis
    Gee L.

    I am mad about the free puppy ad bluff. I wanted one. They screwed up my prescription the first time, but when I went back, they squeezed me in immediately and remedied it quickly and at no cost. So I guess we will see how they do next time. I mean, don't screw it up in the first place, man. Nice ppl.

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    5 months ago

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    5 days ago

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    28 days ago

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    6 months ago

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    6 months ago

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    1 year ago

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    7 months ago

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    3 years ago

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    2 years ago

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    2 years ago

    I like the team at the Superstition Springs mall location In Mesa. The doctor is great!

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    3 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    We appreciate the review, Tre!

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    5 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Visionworks

    Review Highlights - Visionworks

    First, I took my daughter to this location in Tempe for her first eye exam and glasses purchase.

    Mentioned in 3 reviews

    Read more highlights

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    Pearle Vision - The boarded up door with long long exposed metal bars

    Pearle Vision

    (53 reviews)

    $$

    I have come multiple times to this location. I moved to another city and still drove to Mesa to…read morecome to this one. That was because the people that were here seemed to want to help. Today it didn't feel that way. I asked about some glasses and instead of saying something like "let me look up his account " he kept telling me he didn't remember having those lens, like it'd be making this up. I took my prescription and left. It wasn't just this one mister; even when I walked in the receptionist wasn't very welcoming. The vibe wasn't the same as before. The only nice part and the reason they get 3 starts and not 1 or 2 is cuz the actual doctor was nice and chill. I won't be coming all the way to Mesa anymore though.

    Likely the last time I go here to purchase prescription glasses. I took both my girls for an…read moreappointment and it took 1.5 hours even though we arrived early because they forgot one of kids wasn't seen the eye doctor and they had others go ahead of us. Then I took over two weeks to get the glasses and I was not notified until I called in. I was told both glasses were still in process and that they would have it FedEx in a couple days. I went in again to pick up the glasses 3 days later and they only had one pair. Both my kids have an astigmatism and needs glasses. They told me it was showing on their end it was in process and they checked for the missing pair and mentioned it wasn't there. The staff said she would make a call the next day because the other place was closed and get back to me. I received no calls or updates. I checked again the following Monday (3 weeks later) and the staff told me he saw that the glasses were delivered together and it showed on the FedEx tracking. Many of the staff seems disorganized and I have not had transparency or helpful communication. The guy David I talked to today gave me the most detailed information. Hoping he is able to resolve this. The Ophthalmologist was the most patient and thorough during the exam. And the guy who helped me purchase my glasses was helpful in pricing. Irritating and frustrating.

    Visionworks - optometrists - Updated May 2026

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