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Visionworks

2.7 (32 reviews)
Open 9:00 am - 7:00 pm

Services - Visionworks

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Visionworks Photos

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8 months ago

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1 month ago

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4 months ago

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2 years ago

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1 year ago

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2 years ago

this is our second time using this location for my wife contacts. Once again, they never called to tell us that her order is in.

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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4 years ago

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4 years ago

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2 years ago

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9 years ago

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We're happy to hear you had a great experience, Lisa!

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5 years ago

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5 years ago

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4 years ago

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6 years ago

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7 years ago

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7 years ago

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4 years ago

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5 years ago

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5 years ago

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5 years ago

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8 years ago

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8 years ago

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7 years ago

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9 years ago

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8 years ago

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9 years ago

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10 years ago

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9 years ago

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Review Highlights - Visionworks

Went last night had no problem getting help Dave was great big help the dr she was very helpful and nice .

Mentioned in 3 reviews

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You might also consider

VIVID Eyecare

VIVID Eyecare

(21 reviews)

I previously wrote a review of VIVID in 2019, which was nothing but positive. I have now deleted…read morethat review and can say that this place is f'ing HORRIBLE. My most recent appointment at Vivid was on April 11th, 2023. It was for 3:00 pm. I was not taken back for my exam until after 3:45 pm. My husband's most recent appointment was on May 30th, when he needed an eyeglass exam and contact fitting. He also ended up waiting over 40+ minutes to be seen for his appointment. The doctor did the eyeglass exam but did not have the "brand" of contacts in stock to do his contact fitting, so he was told that they would order the contacts and finish the exam at a later date. He was told NOT TO FILL HIS EYEGLASS PRESCRIPTION until the contact fitting was complete, as it would possibly need to be adjusted further. So we paid, out of pocket, for an eye exam and prescription, that he could not use yet. On June 8th at 1:39 pm my husband called Vivid to ask whether the contacts had come in. He was told that brand was "on backorder" and could take up to 4 weeks. On June 26th at 4:30 pm my husband called Vivid again and did not receive a response. Cool. On June 30th at 10:16 am my husband called Vivid and was told to keep waiting - contacts still not on-site. (It's been a month now...) Cool, again. On July 17th at 5:02 pm my husband called and asked to talk to the doctor about options for different contact brands, as the waiting was absurd. We were told she'd call him back "before 6 pm" that day. She did not. On July 18th at 5:25 pm he again called Vivid and was told "yes, I see in your notes that you've been calling. I'll tell the doctor to call you back today." NO CALL BACK. On July 20th at 1:40 my husband called, again, and was sent to a voicemail saying it was outside of business hours and to leave a message. He did. On July 20th at 3:00 pm I called Vivid personally and was also sent to a voicemail saying it was outside business hours. I left a message, but again, it was not outside of business hours. On July 21st the doctor FINALLY called my husband back, saying she could see him the following Sunday for his contact fitting. Did she apologize for the nearly two-month wait? Did she apologize for all of the calls we placed and didn't receive a call back from? No, not once. On the day of my husband's appointment (today), she did not apologize for the runaround, yet again. I do not know how it is OK to keep a client who is paying completely out-of-pocket waiting nearly two months, and not calling them back once out of the how many times we called. The lack of communication and customer service at this place is beyond laughable. I'll be taking my business somewhere else, and so will my husband. I could spit with rage after dealing with them over this crap.

Last year I was in the market for new glasses. I wanted to make sure that there were no changes to…read moremy vision, so I made an appointment to see the optometrist. The appointment was very easy to make. The first appointment, I checked their website to see which VIVID Eyecare location was closest to me and I was able to make my appointment. When I arrived for my FIRST appointment, the wait was not long at all. I answered a few questions regarding COVID and a questionnaire regarding my health and insurance. At the time, I had NO insurance, so I would be paying out of pocket. The first portion of the exam, was going into the room (which was dark for obvious reasons) and sitting at the different machines to check the inside of my eyes. Afterwards, I sat in the waiting area to see the optometrist. Seeing the optometrist, she asked me questions about my health, such as whether or not my diabetes was under control and any medications I might. She was VERY NICE and easy to talk with. It took a few minutes and I had my new readings for glasses. Once I returned home, I had an email waiting for me with my next appointment ALREADY scheduled. THIS YEAR, I popped into my scheduled appointment. Very short wait to be examined. Updated the optometrist on diabetic medication and updated the readings for new eyeglass prescription. I paid out of pocket and it was only $140. And just like last year, I had an email waiting in my inbox with my scheduled appointment for 2023. I would recommend this location! Also it is inside of LensCrafter, so you can come out with your prescription and purchase eyeglasses right there.

Visionworks - optometrists - Updated May 2026

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